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45641001TH Rev.1

5-1 /

Oki Data CONFIDENTIAL

5.

eRROR CODe aND TROUBLesHOOTING

5.1 General Descriptions

This chapter explains the procedures for solving troubles occurring in the equipment.

When a trouble occurs, check if an error code is displayed on the LCD screen of the control
panel first. If displayed, refer to“



P. 5-4 “5.2 Error Code List”” to figure out the classification and

contents of the error, and then refer to “



P. 5-27 “5.3 Diagnosis and Prescription for Each Error

Code”” to remove its cause.

If not displayed and the equipment does not operate properly or images are not printed properly,
refer to “



P. 5-103 “5.4 Other errors”” to remove its cause.

Note:

If unusual odor is detected or if smoke or fire comes out of the equipment, immediately turn

the power OFF.

Even in the cases other than the above, fully observe safety precautions.
If any PC board or HDD shall be replaced, refer to“6.3 Precautions for Installation of GP-1070

and Disposal of HDD/Board”.

5.1.1

If a problem continues even after performing all troubleshooting.

If a problem continues even after performing all troubleshooting and technical tips, report the

problem to the appropriate service center along with the following information. This information

will help the service center understand your problem and take quick action to find the solution.

1. Serial Number

2. List Print

Refer to the appropriate Service Manual / Service Handbook for the detailed procedure to

obtain a List Print.
A. Enter the value given below to obtain a List Print by CSV file.

9S-300: All CSV files

B. Enter the value given below to obtain a List Print by printing it out.

9S-101: 05 code

9S-102: 08 code

9S-106: Error history (1000 cases max)

9S-108: Firmware update log (200 cases max)

9S-110: Power on/off log (100 cases max)

3. For image-related problems, collect image samples with the problem areas and the feeding

direction marked first. Then provide information about the media type and weight, and the

print data / spool files for duplicating the problem.

4. For abnormal acoustic noise, describe the situation in as much detail as possible.

5. For hardware-related problems, provide photos of any broken parts, paper jams, etc.
In case of paper jams, include the type of paper and its manufacturer.

6. For software-related problems, provide list prints, Web Page Logs and the detailed procedure

needed to duplicate the problem.

* This is the minimum information required to report a complaint. It would be appreciated if

you could obtain additional information.

* Follow the directions of the service center if they request additional information as each

issue is unique to some degree.

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Summary of Contents for MB760

Page 1: ...MB760 MB770 MPS5502 Service Manual 70913A ...

Page 2: ...under any patent or trademark of Oki Data Oki Electric Industry Co Ltd Oki Electric or any third party Except as provided above nothing contained herein shall be construed as conferring any license or right under any Oki Data copyright Oki Data has taken care to insure that the information which follows is complete accurate and up to date However Oki Data assumes no responsibility for errors or om...

Page 3: ...oration in the U S and or other countries Apple AppleTalk Macintosh and Mac are trademarks of Apple Inc in the U S and other countries PostScript is a trademark of Adobe Systems Incorporated NOVELL NetWare and NDS are trademarks or registered trademarks of Novell Inc FLOIL is a registered trademark of Kanto Kasei Ltd CORPORATION Molykote is a registered trademark of Dow Corning Corporation Web Pag...

Page 4: ...110V 15A 120V 12A 220 240V 8A for its power source The equipment must be grounded for safety Select a suitable place for installation Avoid excessive heat high humidity dust vibration and direct sunlight To insure adequate working space for the copying operation keep a minimum clearance of 30 cm 12 on the left 30 cm 12 on the right and 60 cm 24 on the rear The equipment shall be installed near the...

Page 5: ...oltage sections such as the chargers transfer belt developer high voltage transformer and power supply unit Especially the board of these components should not be touched since the electric charge may remain in the capacitors etc on them even after the power is turned OFF Make sure that the equipment will not operate before touching potentially dangerous places e g rotating operating sections such...

Page 6: ...ent supplies packing materials used batteries and IC RAMs including lithium batteries follow the relevant local regulations or rules Never attempt to incinerate a used transfer belt unit This could cause an explosion and burn you since the toner inside would be scattered Caution Dispose of used batteries and IC RAMs including lithium batteries according to this manual Attention Se débarrasser de b...

Page 7: ...0V 8A als Stromquelle verwenden Das Gerät ist aus Sicherheitsgründen zu erden Einen geeigneten Standort für die Installation wählen Standorte mit zuviel Hitze hoher Luftfeuchtigkeit Staub Vibrieren und direkter Sonneneinstrahlung sind zu vermeiden Um einen optimalen Kopierbetrieb zu gewährleisten muss ein Abstand von mindestens 30 cm links 30 cm rechts und 60 cm dahinter eingehalten werden Das Ger...

Page 8: ...nnungsbereiche wie die Ladeeinheiten das Transferband die Entwicklereinheit den Hochspannungstransformator und das Netzgerät berühren Insbesondere sollten die Platinen dieser Komponenten nicht berührt werden da die Kondensatoren usw auch nach dem Ausschalten des Geräts noch elektrisch geladen sein können Vor dem Berühren potenziell gefährlicher Bereiche z B drehbare oder betriebsrelevante Bereiche...

Page 9: ...und IC RAMs In Bezug auf die Entsorgung und Wiederverwertung des Geräts der Verbrauchs und Verpackungsmaterialien alter Akkus und IC RAMs einschließlich Lithiumakkus sind die einschlägigen nationalen oder regionalen Vorschriften zu befolgen Eine benutzte Transportriemeneinheit darf niemals verbrannt werden Dies könnte eine Explosion verursachen und sie brennen da der Toner innerhalb der Einheit ve...

Page 10: ...ODE Screen 3 6 3 2 4 Setting Changing password 3 6 3 3 Input check Test mode 03 3 7 3 4 Output check test mode 03 3 8 3 5 Test print mode test mode 04 3 9 3 6 Operation Procedure in Adjustment Mode 05 3 10 3 7 Test print pattern in Adjustment Mode 05 3 12 3 8 Operation Procedure in Setting Mode 08 3 13 3 9 Assist Mode 3C 3 15 3 9 1 General description 3 15 3 9 2 Operating Procedure 3 15 3 9 3 Func...

Page 11: ...de 4 11 4 3 2 Upper limit value in the Toner Saving Mode 4 12 4 3 3 Thin line width lower limit adjustment 4 12 4 3 4 Density adjustment of graphic lines 1200 dpi 4 13 4 4 Image Quality Adjustment Scanning Function 4 14 4 4 1 Gamma balance adjustment 4 14 4 4 2 Density adjustment 4 15 4 4 3 Background adjustment Color Mode 4 16 4 4 4 Background adjustment Black Grayscale 4 16 4 4 5 Judgment thresh...

Page 12: ...6 Circuit related service call 5 43 5 3 7 Other service call 5 44 5 3 8 Error in Internet FAX Scanning Function 5 67 5 3 9 Printer function error 5 79 5 3 10 Web Page related error Communication error with external application 5 82 5 3 11 MFP access error 5 86 5 3 12 Maintenance error 5 88 5 3 13 Network error 5 93 5 4 Other errors 5 103 5 4 1 Equipment operation disabled after the installation of...

Page 13: ...Supply Order 7 1 7 1 1 Outline 7 1 7 1 2 Setting Item 7 1 7 1 3 Setting procedure 7 4 7 1 4 Order Sheet Format 7 13 7 2 Service Notification 7 17 7 2 1 Outline 7 17 7 2 2 Setting 7 17 7 2 3 Items to be notified 7 23 8 FIRMWARE UPDATING 8 1 8 1 Overview 8 1 8 2 Firmware Updating with USB Device 8 3 8 2 1 Firmware type and data file name for updating 8 3 8 2 2 Update procedure 8 5 8 3 Patch Updating...

Page 14: ...is enabled 9 10 9 3 High Security Mode 9 11 9 3 1 General description 9 11 9 3 2 Prior confirmation 9 11 9 3 3 Procedure for entering the High Security Mode 9 11 9 3 4 Precautions 9 12 10 EXTERNAL COUNTERS 10 1 10 1 Outline 10 1 10 2 Signal 10 1 10 2 1 Pin Layout 10 1 10 2 2 Details of the signals 10 3 10 3 Notices 10 5 10 3 1 Setting code 10 5 10 3 2 Setting value change and restrictions when usi...

Page 15: ...ocument a model name is replaced with an alias as follows Model name Alias MB760 H 290 MB770 ES7170MFP MPS5502mb H 291 1 1 Specifications 1 1 1 General Memory RAM Main memory 2 GB Page Memory None HDD 160 GB Account Codes 10000 codes Department Codes 1000 codes Machine version OEL ODA AOS ...

Page 16: ...t 400 Pages per document Page 200 Number of maximum jobs Job 899 Scan Scan to File GB 80 Pages per job Page 1000 Number of maximum jobs Job 899 Except Print FAX interrupt FAX FAX Transmission GB 1 Shared with Rx and Tx FAX Reception GB 1 Shared with Rx and Tx Print Printer Data Spool GB 25 Pages per job Job Storage full Number of maximum jobs Job 1000 Job area GB 80 Shared with e filing Storage fi...

Page 17: ...60 IP Sec Enabler GP 1080 Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 Unicode Font Enabler GS 1007 Data overwrite Enabler GP 1070 e BRIDGE ID Gate KP 2005 e BRIDGE ID Gate KP 2004 Damper Kit KK 1003 Harness kit for coin controller GQ 1260 Staple Cartridge STAPLE 2000 Staple Cartridge STAPLE 3700 Offline Stapler MJ 1039 GR 1170 Caster Fig 1 1 Notes The antenna GN 3010 is necessary ...

Page 18: ...moving options turn the main power switch off and disconnect the 2 power cable from the outlet 2 1 1 MJ 1038 Inner finisher 1 Press the Power button on the control panel to shut it down 2 Turn the main power switch of the equipment off 3 Disconnect the power cable 4 Open the scanner Fig 2 1 5 Remove 2 screws and take off the stacker tray Fig 2 2 ...

Page 19: ...45641001TH Rev 1 2 2 Oki Data CONFIDENTIAL 6 Take off the connector cover Fig 2 3 7 Disconnect the connector Fig 2 4 8 Remove 2 screws and take off the finisher Fig 2 5 ...

Page 20: ...2 1 3 MY 1046 Paper feed pedestal 1 Press the Power button on the control panel to shut it down 2 Turn the main power switch of the equipment off 3 Disconnect the power cable 4 Remove 2 screws and take off 2 fixing brackets Fig 2 6 5 Lift the equipment up and remove the paper feed pedestal Fig 2 7 ...

Page 21: ... the Power button on the control panel to shut it down 2 Turn the main power switch of the equipment off 3 Disconnect the power cable 4 Release the lock Fig 2 8 5 Remove 2 screws and take off 2 fixing brackets Fig 2 9 6 Lift the equipment up and remove the caster Fig 2 10 ...

Page 22: ...pacer 1 Press the Power button on the control panel to shut it down 2 Turn the main power switch of the equipment off 3 Disconnect the power cable 4 Remove 2 screws and take off 2 fixing brackets Fig 2 11 5 Lift the equipment up and remove the spacer Fig 2 12 ...

Page 23: ...anel to shut it down 2 Turn the main power switch of the equipment off 3 Disconnect the power cable 4 Take off the right side cover P 6 1 6 1 1 Right side cover 5 Take off the SYS board cover P 6 4 6 1 2 SYS Board cover 6 Disconnect the connector Fig 2 13 7 Remove 2 screws and take off the offline stapler Fig 2 14 ...

Page 24: ... A4 TEST PRINT Adjustment mode 0 5 POWER Adjusts various items POWER OFF ON 100 A A4 TEST MODE Setting mode 0 8 POWER Sets various items POWER OFF ON 100 D TEST MODE Maintenance mode 6 8 POWER Maintains the scanner unit SU and printer unit PU POWER OFF ON Assist mode 3 C POWER Clears error flags or SRAM or safely deletes data in the HDD or SRAM to support the replacement of the SYS board SRAM or H...

Page 25: ...r OFF before the customer starts using the equipment 2 Mode shown in the table C List of modes E About each mode Control panel check mode 01 Operation procedure 0 1 POWER LED lit LCD blinking START START Button check POWER OFF ON Exit Notes A mode can be cancelled by POWER OFF ON when the LED is lit and the LCD is blinking Button Check Buttons with LED Press to turn OFF the LED Buttons without LED...

Page 26: ... board Setting mode 08 Refer to P 3 13 3 8 Operation Procedure in Setting Mode 08 and Appendix Setting Code 08 Notes When the power should be turned OFF be sure to shut down the equipment by pressing the ON OFF button for a few seconds Remarks In RAM the SRAM of the board in which the data of each code is stored is indicated PU stands for the PU board SYS NIC or UTY stands for the SYS board Mainte...

Page 27: ...set mode 489 This mode resets the administrator password and service password The user data is erased when resetting the passwords Operation procedure 4 8 9 POWER Operation started POWER OFF ON Exit SRAM data cloning mode 59 Refer to P 9 1 9 1 Data Cloning ...

Page 28: ...RINT MODE 3 2 2 Login procedure 1 In the normal mode 1 Turn the power ON 2 Press the USER FUNCTIONS button 3 With the USER FUNCTIONS menu displayed enter the Service Mode password provided during product training Fig 3 2 4 Enter the user name and password on the SERVICE TECHNICIAN PASSWORD screen then press OK They are set by default as follows User Name Service Password None Fig 3 3 The SERVICE M...

Page 29: ...ministrator password are forgotten the passwords can be reset in the password reset mode Note that the user data are deleted at that time 3 Press the USER FUNCTIONS button 4 Enter the password for Service UI on the USER FUNCTIONS screen The SERVICE MODE screen is displayed 3 2 3 SERVICE MODE Screen After selecting the mode and pressing the NEXT button the screen is switched to the selected mode 3 ...

Page 30: ...ration procedure 0 3 POWER START Digital keys CLEAR LCD ON POWER OFF ON Exit CLEAR FAX COPY or SCAN Notes Initialization is performed before the equipment enters the test mode The PRINT DATA lamp blinks when the input check is running Fig 3 5 Example of display during input check Refer to Appendix in this manual for the items to be checked and the condition of the equipment when the buttons A to H...

Page 31: ... ON Exit START Code Operation ON Stop code Operation OFF START Procedure 2 0 3 POWER POWER OFF ON Exit START CLEAR Operation One direction Test mode standby Code Procedure 3 0 3 POWER POWER OFF ON Exit Code START START Operation ON Test mode standby CLEAR Operation OFF Procedure 4 0 3 POWER POWER OFF START Code Refer to Appendix in this manual for the codes available in the test mode 03 ...

Page 32: ...Code Media selection START CLEAR Operation Continuous Test Printing Notes When an error occurs it is indicated on the panel but the recovery operation is not performed Turn OFF the power and then back ON to clear the error During test printing the CLEAR button is disabled when Wait adding toner is displayed Refer to Appendix in this manual for the codes available in the test print mode ...

Page 33: ...a value FUNCTION CLEAR Corrects value OK or INTERRUPT Stores value in RAM Procedure 4 0 5 POWER Digital key Code Digital key Sub code CLEAR Corrects value OK or INTERRUPT Press FUNCTION CLEAR to enter minus FAX START Test copy CANCEL START START START Digital key FUNCTION CLEAR Key in a value CLEAR Corrects value Stores value in RAM POWER OFF ON Exit Procedure 5 0 5 POWER CANCEL Digital key Code S...

Page 34: ...POWER POWER OFF ON Exit Digital key Code START CANCEL Digital key Key in a value CLEAR Corrects value OK or INTERRUPT Stores value in RAM FAX START Test copy Manual adjustment Procedure 14 0 5 POWER POWER OFF ON Exit Digital key Code START START Digital key Sub code FUNCTION CLEAR Corrects value CLEAR Corrects value OK or INTERRUPT FAX START Test copy Input value Stores value in RAM Notes The fuse...

Page 35: ...inted out when the FAX button is pressed after the code is keyed in at Standby Screen Code Types of test pattern Remarks 6 Copier gamma confirmation pattern Black All media types For confirming the reproduction of gradatin 10 Copier gamma adjustment pattern Black All media types Refer to 4 2 1 Automatic gamma adjustment ...

Page 36: ...value cannot be changed Procedure 3 0 8 POWER POWER OFF ON Exit Digital key Code START CANCEL or CLEAR Automatic setting INITIALIZE or INTERRUPT Stores value in RAM Procedure 4 0 8 POWER POWER OFF ON Exit Digital key Code Digital key Sub code Digital key FUNCTION CLEAR Sets or changes value START START OK or INTERRUPT Stores value in RAM CLEAR Corrects value CLEAR Corrects value START CANCEL Press...

Page 37: ...LEAR Corrects value Stores value in RAM Procedure 11 and 12 0 8 POWER POWER OFF ON Exit Digital key Code Digital key or Software keyboard START CANCEL CLEAR Corrects value 2 Stores value in RAM 1 MONITOR PAUSE Sets or changes value OK Press MONITOR PAUSE to enter when entering telephone number The data are stored in SYS RAM in procedure 11 and stored in NIC RAM in procedure 12 Procedure 14 0 8 POW...

Page 38: ...t Root Partition 3 Format HDD 4 Clear SRAM 5 Key Backup Restore 6 Erase HDD Securely 7 Erase SRAM Securely 8 Clear Service Tech Password Fig 3 6 2 Select the item with the digital keys and press the START button 3 9 3 Functions A Clearing update error flag Clear Error Flag in Software Installation Even if the firmware downloading has been completed normally the Recovery Mode may accidentally start...

Page 39: ...e Notes This function is required only when a new SRAM is installed Do not perform this function in cases other than the installation of a new SRAM because all data in the SRAM will be deleted with this function E Backing up restoring encryption key and license Key Backup Restore When the SRAM board for the SYS board or the SYS board is replaced or initialized the encryption key and license are er...

Page 40: ...splay next to it At this time if 0 is entered the screen returns to the initial one of the Assist Mode Press the START button to display the reconfirmation screen and then press the START button again to start overwriting G Erasing SRAM securely Erase SRAM Securely This function is used before discarding the SRAM board for the SYS board It overwrites all the used areas on the SRAM board with the s...

Page 41: ...t any of leakage Deletes image data when reusing a used ADI HDD 3 10 2 Operation procedure HDD data clear 4 C Power STOP Operation Failed for SATA HDD Cancel Power OFF START Digital Key Select Turn the power ON while pressing the 4 and the CLEAR button simultaneously Then the type of the mounted HDD is checked and either of the following screens is displayed When the security HDD is mounted HDD As...

Page 42: ...ed Unknown HDD may appear on the screen Refer to P 5 54 F106_1 ADI HDD error HDD type detection error Note When SATA HDD normal HDD is displayed items 1 and 2 are not selectable If you select any of 1 and 2 and press the START button the error message below appears HDD Assist Mode Current HDD type SATA HDD Select number 1 2 and press START key 1 Revert factory initial status HDD 2 Remove key Syste...

Page 43: ...appears To start press the START button HDD Assist Mode Current HDD type ADI HDD Select number 1 2 and press START key 1 Revert factory initial status HDD 2 Remove key System Firmware Version Update Mode xxxx x x x x 4c Mode Confirmation Screen Are you sure Press START to continue Press STOP to cancel Fig 3 10 When the operation is finished the result appears on the menu HDD Assist Mode Current HD...

Page 44: ... and press START key 1 Revert factory initial status HDD 2 Remove key System Firmware Version Update Mode xxxx x x x x 4c Mode Confirmation Screen Are you sure Press START to continue Press STOP to cancel Fig 3 11 When the operation is finished the result appears on the menu HDD Assist Mode Current HDD type ADI HDD Select number 1 2 and press START key 1 Revert factory initial status HDD 2 Remove ...

Page 45: ...ion in the HDD DISK Info Displays the usage rate of HDD HDD Utility Initializes log files 3 11 2 Operation procedure 5 C POWER POWER OFF ON Exit Digital key Selection Digital key Selection START HDD formatting START DB formatting such as log data Notes Do not turn the main power switch OFF after you select a menu and processing has started during processing After the processing is completed a beep...

Page 46: ...e More than one partition can be selected is displayed on the left of the selected number If damage is discovered recover or initialize the file system HDD B Recovery of the File System Recovery F S In case that an error occurs during the file system check each partition can be recovered File System F S Recovery Mode Recovery F S Please Select Partition 0 Main menu 1 ALL 2 3 work 4 registration 5 ...

Page 47: ...ne and creates initial files 2 Initializes a partition work and creates an initial file 3 Initializes a partition registration and creates an initial file 4 Initializes a partition backup and creates an initial file 5 Initializes a partition imagedata and creates an initial file 6 Initializes a partition storage and creates an initial file 7 Initializes a partition encryption and creates an initia...

Page 48: ...e HDD can be displayed Data equivalent to the setting contents of 08 9065 are displayed When this item is selected data in the HDD embedded in the equipment are displayed is displayed for the items not supported File System F S Recovery Mode SMART Info Please Select 1 PrevPage 2 NextPage 0 Main menu Model Hitachi xxxxxxxxxxx Serial xxxxxxxxx ID NAME VALUE NAV Worst 01 Read Error Rate 0 100 100 02 ...

Page 49: ...0 Main menu ALL Mbyte 8737 10326 3099 1036 24778 26873 FREE Mbyte 5401 9563 2861 949 23343 25332 USE 33 1 2 3 2 6 3 3 0 7 0 7 MT OK MT OK MT OK MT OK MT OK MT OK Partition name work registration backup imagedata storage encryption encrypted partition Fig 3 19 Remark The disk information of a partition indicated as Encrypted Partition is not displayed as it is encrypted G Initialization of log file...

Page 50: ...ts the serial number of this equipment Clears SRAM data when the 3C mode cannot be used Clears F800 error Clears F900 error 3 12 2 Operation procedure Digital Key Select SRAM data clear or S N Input 6 C Power START STOP Cancel Power OFF START Turn the power ON while pressing the 6 and the CLEAR button simultaneously Then the following screen is displayed Key in the desired item number and then pre...

Page 51: ...r SRAM Select this to clear all SRAM data when replacing SYS SRAM Replace the SRAM board and then clear the SRAM data After clearing the SRAM data initialize SRAM following its replacement procedure Refer to P 6 22 6 2 5 Precautions and procedure when replacing the SRAM board for the SYS board C 2 Reset Date and Time Select this to clear an F800 error which occurred when the date and time were set...

Page 52: ...into USB device When storing the setting information of the equipment into a USB device be sure to obtain permission from a user in advance When storing the setting information of the equipment into a USB device the information is printed out in a CSV format Handle and manage the information with extra care Do not lose or leak the setting information of the equipment Do not use the setting informa...

Page 53: ...1000 items 206 Maximum 1000 items Error history list 107 Latest 80 items Firmware upgrade log 108 Maximum 200 items 208 Maximum 200 items Power ON OFF log 110 Maximum 100 items 210 Maximum 100 items Version list 111 211 Total counter list 114 214 Output all CSV files 300 Toner replacement log 812 Maximum 1024 items 912 Maximum 1024 items Adjustment mode 05 05 ADJUSTMENT MODE DATA LIST 20xx xx xx x...

Page 54: ... CODE DATA CODE DATA CODE DATA CODE DATA 2010 2 2880 12 3040 0 3070 0 S N xxxxxxxxx OKIMBxxx TOTAL 9999999 DFTOTAL 9999999 Fig 3 23 The selected setting codes and the current setting value for each code are output in a list See the following page for the setting code 08 Refer to Appendix Setting Code 08 ...

Page 55: ... xx xx xx 000 000 0000_0000_0000_0_0000000000 EAD0 00000000 xxxx xx xx xx xx xx 000 000 0000_0000_0000_0_0000000000 E860 00000000 xxxx xx xx xx xx xx 000 000 0000_0000_0000_0_0000000000 E731 00000000 xxxx xx xx xx xx xx 000 000 0000_0000_0000_0_0000000000 E090 00000000 xxxx xx xx xx xx xx 000 000 0000_0000_0000_0_0000000000 E870 00000000 xxxx xx xx xx xx xx 000 000 0000_0000_0000_0_0000000000 E724...

Page 56: ...s of ROMs updated with USB device are output Item Content USER User who updated firmware ROM VERSION Version of firmware DATE Date that firmware was updated TOTAL Total counter data when firmware was updated COPY B Copier counter data black when firmware was updated COPY 2 Since this function is unavailable for the machine 0 always appears COPY C Since this function is unavailable for the machine ...

Page 57: ...xxx xx xx xx xx xx ON 99999999 xxxx xx xx xx xx xx OFF 99999999 xxxx xx xx xx xx xx ON 99999999 xxxx xx xx xx xx xx OFF 99999999 xxxx xx xx xx xx xx RMT_OFF 99999999 S N xxxxxxxxx OKIMBxxx TOTAL 9999999 DFTOTAL 9999999 Fig 3 26 Power ON OFF logs are output Note that cases that the power was turned OFF with the main switch not with the ON OFF button on the control panel will not be displayed Item C...

Page 58: ...xx xx xx FAX BOARD FIRMWARE ROM VERSION Fxxx xxx SYSTEM FIRMWARE INTERNAL OS VERSION xxxx xx HDD DATA VERSION Txxxxxxxxxxx SYSTEM FIRMWARE OS VERSION Txxxxxxxxxxx LANGUAGE VERSION English US xxx xxx xxx xxx xx xx xx xx xxxx CAPACITY OF HDD xx x GB DEVICE INFORMATION OF HDD xxx xxxxxxx xxxxxx SERIAL NUMBER OF HDD xx xxxxxxxxxxxx MEMORY SIZE xxxx MB xxxx MB INSTALLED ELK NAME IPSec enabler Meta scan...

Page 59: ...xxxx COPY SMALL LARGE TOTAL FAX SMALL LARGE TOTAL NETWORK SMALL LARGE TOTAL SCAN COUNTER TOTAL FULL COLOR BLACK TOTAL COPY 0 FAX TOTAL NETWORK xxxxxxxxx xxxxxxxxx 0 xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx FULL COLOR BLACK TOTAL 0 xxxxxxxxx xxxxxxxxx 0 xxxxxxxxx xxxxxxxxx 0 xxxxxxxxx xxxxxxxxx FULL COLOR BLACK TOTAL FULL COLOR BLACK TOTAL 0 xxxxxxxxx xxxxxxxx...

Page 60: ...he dotted lines lead to adjustments to be performed if necessary Parts to be replaced Drum unit Transfer blet unit 4 1 3 Image dimensional adjustment Item Code in 05 mode in the copy printer fax function Order 1 2 7000 7001 2 Code in 05 mode 7165 1 Adjust the image quality if necessay Chapter 4 2 4 3 4 4 4 5 END Item to be adjusted 4 2 1 Automatic gamma adjustment 1 Use 10 FAX test pattern 2 Adjus...

Page 61: ...o that the measured values obtained from test copies satisfy the specification By pressing the FAX button immediately after starting the Adjustment Mode 05 single sided test copying can be performed normal copy mode 100 A A4 TEST MODE 100 A A4 TEST MODE 100 A A4 Wait Warming Up 100 A A4 COPYING 100 XXX A4 TEST MODE YYY ZZZ Current adjustment value Adjustment value newly keyed in If no entering YYY...

Page 62: ... according to the following procedure Notes Since the reproduction ratio may vary due to expansion and contraction of the paper immediately after the image is printed out it is recommended to measure its dimension after at least 3 minutes have passed This adjustment may cause image troubles such as moire disappearance or breaking of thin lines on the printed image Therefore check if there is no su...

Page 63: ...forming code 05 7165 All paper types 3 Place the patch chart for adjustment printed in step 2 face down on the original glass Place the chart aligning its side with a black square against the original scale 4 Key in a code and press the START button The scanner reads the chart automatically and performs automatic gamma adjustment calculation approx 30 sec Adjustment Mode 05 Code Item to be adjuste...

Page 64: ...s the darker the image becomes Acceptable values 0 to 255 Default 20 Make a test copy and compare the image obtained with the current settings if necessary make adjustments according to the following procedure Notes Be sure that this adjustment is made after performing P 4 4 4 2 1 Automatic gamma adjustment Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in a code and pre...

Page 65: ... sure that this adjustment is made after performing P 4 4 4 2 1 Automatic gamma adjustment Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the code of the mode to be adjusted original mode and press the START button 3 Select the density area to be adjusted with digital keys 0 1 or 2 and press the START button 0 Low density 1 Medium density 2 High density 4 Key in an ad...

Page 66: ...alue is simultaneously applied to all cases of originals on the original glass for copier functions and network scanning functions and those placed on the RADF Adjustment Mode 05 Code Item to be adjusted Contents 7630 Judgment threshold for ACS The larger the value is the more an original tends to be judged as black The smaller value is the more it tends to be judged as color Acceptable values 0 t...

Page 67: ...een moire and sharpness Procedure The procedure is the same as that of P 4 5 4 2 2 Density adjustment 4 2 7 Setting range correction The values of the background peak text peak in the range correction at the Black Mode can be switched to varied or fixed in the following codes If they are fixed the range correction is performed with standard values The values of the background peak affects the repr...

Page 68: ...ot meet the standard when the setting value is changed from the default value Procedure The procedure is the same as that of P 4 5 4 2 2 Density adjustment 4 2 9 Judgment threshold adjustment for blank originals common for copy and scan The judgment level is adjusted for automatic identification of whether the original set is blank or not This adjustment is made when OMIT BLANK PAGE is selected on...

Page 69: ...a manually set original and an original used with the RADF is different This is to adjust the level of the background image removed when the scanning of the originals with the RADF is performed Adjustment Mode 05 Color mode Code Remarks Color 7026 The larger the value is the darker the background density becomes Acceptable values 0 to 255 Default 128 Black 7025 Procedure The procedure is the same ...

Page 70: ...Image Text Graphics Image Black 600dpi 7360 0 7361 0 7362 0 7366 0 7367 0 7368 0 The larger the value is the density of the item to be adjusted becomes darker Acceptable values 0 to 255 Default 128 7360 1 7361 1 7362 1 7366 1 7367 1 7368 1 7360 2 7361 2 7362 2 7366 2 7367 2 7368 2 Notes Be sure that this adjustment is made after performing P 4 4 4 2 1 Automatic gamma adjustment Changing the adjust...

Page 71: ...rks 8240 600dpi Sets the lower limit value of the thin line width when Distinguish Thin Lines is selected in the screen selecting menu of the printer driver The larger the value is the thicker darker the thin line becomes Acceptable values 1 to 9 Default 1 for 8240 4 for 8241 8241 1200dpi Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes to be adjusted and pres...

Page 72: ...y becomes Acceptable value 0 to 5 Default 4 Color mode Code Remarks Black 8243 0 The effective range lower limit of the density adjustment for the line in Black can be set Acceptable value 0 to 255 Default 1 The density range selected in the upper and lower limit is adjusted with 05 8242 0 8243 1 The effective range upper limit of the density adjustment for the line in Black can be set Acceptable ...

Page 73: ...Default 128 7485 1 7486 1 7487 1 7480 1 7488 1 Medium density 7485 2 7486 2 7487 2 7480 2 7488 2 High density Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the code corresponding to the desired original mode and press the START button 3 Key in the value corresponding to the density area to be adjusted 0 1 or 2 and press the START button 0 Low density L 1 Medium densi...

Page 74: ... mode Black 7444 7445 7446 7475 7447 Manual density center value The larger the value is the darker the image becomes Acceptable values 0 to 255 Default 128 7456 7457 7458 7478 7459 Automatic density Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in a code and press the START button 3 Key in an adjustment value acceptable values 0 to 255 To correct a value once keyed in ...

Page 75: ...8310 Text 8311 Photo 8370 Custom mode Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes and press the START button 3 Key in the adjustment values Acceptable values 0 to 255 To correct the value once keyed in press the CLEAR button 4 Press the OK or INTERRUPT button to store the value in memory The equipment goes back to the ready state 5 Let the equipment resta...

Page 76: ... tends to be judged as color Acceptable values 0 to 255 Default 70 Procedure The procedure is the same as that of P 4 15 4 4 2 Density adjustment 4 4 6 Sharpness adjustment If you want to make scan images look softer or sharper perform the following adjustment The adjustment can be made for each of the color modes and original modes independently Adjustment Mode 05 Code Color mode Original mode Co...

Page 77: ... in press the CLEAR button 4 Press the OK or INTERRUPT button to store the value in memory The equipment goes back to the ready state 5 Let the equipment restart and perform the scanning job 6 If the desired image has not been attained repeat step 1 to 5 4 4 8 RGB conversion method selection The color space conversion method of image is decided at color scanning Adjustment Mode 05 Code Original mo...

Page 78: ...UPT button to store the value in the memory The equipment goes back to the ready state 5 Let the equipment restart and perform the scanning job 6 If the desired image has not been attained repeat step 1 to 5 4 4 10 Background offsetting adjustment for RADF common for copy scan and fax The background level for scanning originals with the RADF is adjusted when the background fogging at the scanning ...

Page 79: ...press the START button 3 Key in the adjustment value To correct a value once keyed in press the CLEAR button 4 Press the OK or INTERRUPT button to store the value in memory The equipment goes back to the ready state 5 Let the equipment restart Acquire the SlimPDF file and check it 6 If the desired image quality has not been attained repeat step 1 to 5 4 4 12 Surrounding void amount adjustment The ...

Page 80: ...t for blank original The larger the value is the more an original tends to be judged as a bank sheet Acceptable values 0 to 255 Default 128 Procedure The procedure is the same as that of P 4 15 4 4 2 Density adjustment 4 4 14 JPEG compression level adjustment The compression level for saving the scanned data in the JPEG format can be adjusted as follows Adjustment Mode 05 Code Item to be adjusted ...

Page 81: ...ses the color reproduction of the pure color patch for CMY 8308 Custom mode Notes When For reproduction of pure color is selected the colors other than pure colors of CMY might change Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes to be adjusted and press the START button 3 Key in the adjustment value To correct a value once keyed in press the CLEAR button 4...

Page 82: ...5 Default 128 7542 7543 Automatic density mode The larger the value is the darker the image becomes Acceptable values 0 to 255 Default 128 Since the gradation in this mode is reproduced in a binary image black and white this adjustment should be a simple binary threshold adjustment Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in a code and press the START button 3 Key ...

Page 83: ...g of a manually set original and an original used with the RADF is different This is to adjust the level of the background image removed when the scanning of the originals with the RADF is performed Adjustment Mode 05 Color mode Code Remarks Black 7025 The larger the value is the darker the background density becomes Acceptable values 0 to 255 Default 128 Procedure The procedure is the same as tha...

Page 84: ...This information will help the service center understand your problem and take quick action to find the solution 1 Serial Number 2 List Print Refer to the appropriate Service Manual Service Handbook for the detailed procedure to obtain a List Print A Enter the value given below to obtain a List Print by CSV file 9S 300 All CSV files B Enter the value given below to obtain a List Print by printing ...

Page 85: ...ages Log Export Problem occurrence time Or the time when the customer called if it is difficult to work out when it occurred Status of when you collected the debug log As in the example below check the status to know if the problem occurred at the debug log collection or how the customer recovered it E g You checked the problem and connected a USB device to the equipment No problem occurred when a...

Page 86: ...es try procedure from step 1 again If the USB device is inserted when the MFP is not ready the debug logs cannot be collected 5 Collected debug logs When the collection of the debug logs is completed the compressed file of the collected logs is stored in the root directory of the USB device File name XXXX YYYYMMDDHHmmSS XXXX Serial number of the equipment YYYY year MM month DD day HH hour mm minut...

Page 87: ... jam stop command request Main unit requested finisher to stop operating while finisher was feeding paper P 5 29 EA2A Paper transport jam Between entrance transport and exit transport Leading edge of paper in finisher transport path passed entrance transport sensor but did not arrive at exit transport sensor P 5 29 EA2B Paper transport jam Exit transport sensor Paper stayed for longer than set per...

Page 88: ...ation error between SYS board and PU board P 5 40 F090 Circuit related service call SRAM abnormality on the SYS board P 5 43 F100_0 Other service call HDD format error Operation of HDD key data fails P 5 44 F100_1 HDD format error Encryption key data of either the SYS board or the SRAM board for the SYS board are damaged P 5 44 F100_2 HDD format error Encryption key data of both the SYS board and ...

Page 89: ... HDD error Illegal disk replacement detected ADI HDD Exchange to SATA HDD P 5 53 F106_1 ADI HDD error HDD type detection error P 5 54 F106_2 ADI HDD error ADI encryption key download operation error P 5 54 F106_3 ADI HDD error ADI authentication Admin Password generation error P 5 55 F106_4 ADI HDD error Authentication random number generation error P 5 55 F106_5 ADI HDD error Authentication data ...

Page 90: ...lly Language management database P 5 62 F130 Invalid MAC address P 5 63 F131 Error due to damage to filtering setting file P 5 63 F140 ASIC format error ASIC formatting fails or memory acquiring fails when software is formatted P 5 63 F200 Data Overwrite option GP 1070 disabled P 5 64 F400 Circuit related service call SYS board abnormality P 5 43 F500 Other service call HD partition damage P 5 64 ...

Page 91: ...5 67 1C32 File deletion failure P 5 67 1C33 File access failure P 5 67 1C40 Image conversion abnormality P 5 67 1C60 HDD full failure during processing P 5 67 1C61 Address Book reading failure P 5 67 1C63 Terminal IP address unset P 5 68 1C64 Terminal mail address unset P 5 68 1C65 SMTP address unset P 5 68 1C66 Server time time out error P 5 68 1C69 SMTP server connection error P 5 68 1C6B Termin...

Page 92: ...error RFC 501 Destination mail address error RFC 501 Terminal mail address error RFC 501 P 5 69 2503 Bad sequence of commands Destination mail address error RFC 503 P 5 69 2504 Command parameter not implemented HOST NAME error RFC 504 P 5 69 2550 Mailbox unavailable Destination mail address error RFC 550 P 5 69 2551 User not local Destination mail address error RFC 551 P 5 69 2552 Insufficient sys...

Page 93: ...g nearly full Hard disk space in BOX partition is nearly full 90 2B90 Insufficient Memory Insufficient memory capacity P 5 69 2BA0 Invalid Box password specified Invalid Box password P 5 70 2BA1 Incorrect paper size invalid color mode invalid resolution The specified paper size color mode or resolution is not available P 5 70 2BB0 Job canceled Job canceling 2BB1 Power failure occurred Power failur...

Page 94: ...2A40 System fatal error System error P 5 70 2A50 Job canceling Job canceling 2A51 Power failure Power failure P 5 70 2A60 Authentication for WS Scan failed WS Scan user authentication failure P 5 71 2A70 Insufficient permission to execute RemoteScan Remote Scan privilege check error P 5 71 2A71 Insufficient permission to execute WS Scan WS Scan privilege check error P 5 71 2A72 Insufficient permis...

Page 95: ... Encryption error P 5 72 2C44 Creating the image file was not permitted Encryption PDF enforced mode error P 5 72 2C45 Failed in making meta data Meta data creation error Scan to Email P 5 72 2C60 Failed to process your Job Insufficient disk space HDD full failure during processing P 5 72 2C61 Failed to read AddressBook Address Book reading failure P 5 72 2C62 Not enough memory Memory acquiring fa...

Page 96: ...P 5 74 2D62 Failed to connect to network destination Check destination path File server connection error P 5 74 2D63 Specified network path is invalid Check destination path Invalid network path P 5 74 2D64 Logon to file server failed Check username and password Login failure P 5 74 2D65 There are too many documents in the folder Failed in creating new document Exceeding documents in folder Creati...

Page 97: ...r Invalid parameter for USB storage P 5 75 2E15 Document size exceeded limit or maximum size Exceeding the maximum size for file sharing P 5 75 2E30 Failed to store document s in USB folder Creation of a directory failed P 5 75 2E31 Failed to store document s in USB folder File creation failure in USB storage P 5 75 2E32 Failed to store document s in USB folder File deletion failure in USB storage...

Page 98: ...tected in the received mail E mail format error P 5 76 3B20 Content Type Error has been detected in the received mail Content Type error P 5 77 3B40 Decode Error has been detected in the received mail E mail decode error P 5 76 3C10 Tiff Analyze Error has been detected in the received mail TIFF analysis error P 5 77 3C13 Tiff Analyze Error has been detected in the received mail P 5 77 3C20 Tiff Co...

Page 99: ...s been occurred in the received mail FAX board error P 5 78 3E10 POP3 Connection Error has been occurred in the received mail POP3 server connection error P 5 78 3E20 POP3 Connection Timeout Error has been occurred in the received mail POP3 server connection time out error P 5 78 3E30 POP3 Login Error has been occurred in the received mail POP3 login error P 5 78 3E40 POP3 Login Error occurred in ...

Page 100: ...put pages has exceeded the one specified with the department code P 5 79 4121 Job canceling due to external counter error P 5 79 4211 Printing data storing limitation error Printing with its data being stored to the HDD temporarily Proof print Private print Scheduled print etc cannot be performed P 5 79 4212 e Filing storing limitation error Printing with its data being stored to the HDD print and...

Page 101: ...of fonts registered in this equipment has reached the limit P 5 80 4612 Font download failure HDD full A new font cannot be registered because there is not sufficient space in the font storage area of this equipment P 5 80 4613 Font download failure others A new font cannot be registered due to other abnormality P 5 80 4621 Font deletion failure A font cannot be deleted because the specified font ...

Page 102: ... SSL certificate is expired P 5 83 5017 Other SSL certificate related error Other SSL certificate related error SSL certificate is invalid P 5 83 5018 Invalid DNS error Invalid DNS error DNS address is invalid P 5 83 5019 Connection error Connection error Settings for initial URL and proxy are incorrect P 5 83 501A Proxy error Proxy error IP address or port for proxy setting is invalid P 5 83 501B...

Page 103: ...86 6033 No entering record Card related error Invalid flag data no room entry data The card cannot be used because no room entry data are recorded in it P 5 86 6034 Illegal entering record Card related error Invalid flag data invalid card data The card cannot be used because the data required for the use of the card are not correctly set P 5 86 6041 Card Authentication Failed because of Card Readi...

Page 104: ... Cryptographic key consistency confirmation failure P 5 89 71AA Invalid Error Occurd while getting Certificate from SCEP server Invalid Error Occurd while getting Certificate from SCEP server P 5 89 71AB Timeout Error Occurd while getting Certificate from SCEP server Timeout Error Occurd while getting Certificate from SCEP server P 5 89 71AC File Save Error Occurd while getting Certificate from SC...

Page 105: ...upported Ipsec error if certificate not supported P 5 95 8036 Invalid certificate authority Ipsec error if invalid certificate authentication P 5 95 8037 Certificate unavailable Ipsec error if certificate are not avialable P 5 95 8038 No ISAKMP SA established Ipsec error for SA is not present P 5 95 8039 Invalid Signature Ipsec error for invalid signaturer for certificate P 5 96 803A No IKEv2 prop...

Page 106: ...to Secondary DDNS failed IPv4 secondary DDNS update error P 5 99 8069 Invalid TSIG SIG 0 Key file uploaded This message is displayed when the key file for SIG 0 or TSIG is invalid P 5 100 8101 Wireless association with Access point failure Wireless association with Access point failure P 5 100 8102 Unable to contact Access point MFP not able to contact the Access point with the specified SSID P 5 ...

Page 107: ...d for Authentication Active Directory Domain Kerberos Ticket has expired and cannot be used for Authentication P 5 102 812A Active Directory Domain Verification of the Ticket has failed Active Directory Domain Verification of the Ticket has failed P 5 102 812B Active Directory Domain The Domain specified could not be found Active Directory Domain The Domain specified could not be found P 5 102 ...

Page 108: ...elope Cho 3 Cho 4 T Envelope You 4 C5 R U Exective R V IndexCard R Z Not selected C Sort mode staple mode 0 Non sort Non staple 1 Group 2 Sort 7 Front staple 8 Double staple 9 Rear staple A Saddle stitch D ADF mode 0 Unused 1 AUTO FEED SADF 2 STACK FEED E APS AMS mode 0 Not selected 1 APS 2 AMS F Duplex mode 0 Not selected 1 Book 2 Double sided Single sided 4 Double sided Duplex copying 8 Single s...

Page 109: ...ain 1 Thick1 2 Thick2 3 Thick3 4 Thick4 5 Thick5 6 Thin 7 Special1_Label1 8 Special2_Label2 9 Special3_Transparency A Special4_Glossy1 B Special5_Glossy2 C Special6_Glossy3 D Envelope E Envelope2 F Envelope3 G Envelope4 H UserType1 I UserType2 J UserType3 K UserType4 L UserType5 Z Unused Q RADF size mixed 0 Unused 1 Size mixed 2 Single size document R Workflow ID 10 digit ID ...

Page 110: ...orrectly operated Connector check Check that the connector is not disconnected Check that the pins are not deformed and do not come off Disconnect and reconnect the connector Harness check Check if the harnesses are open circuited Motor check Check the motor in the test mode Check that there is no abnormality in the driving section Check that there is no abnormality in the roller Board check Check...

Page 111: ...nsport sensor Finisher control PC board EA20 Early arrival jam Classification Error content Paper jam in finisher section A sheet of paper is fed and then the next sheet of paper is fed at an interval shorter than the specified time Check item Measures Transport path If there is paper in the paper transport path remove the paper Entrance transport sensor Sensor check S1 Connector check P7 2 Harnes...

Page 112: ...placed Remark Entrance transport sensor Exit transport sensor Finisher control PC board EA2A Paper transport jam Between entrance transport and exit transport Classification Error content Paper jam in finisher section Leading edge of paper in finisher transport path passed entrance transport sensor but did not arrive at exit transport sensor Check item Measures Transport path If there is paper in ...

Page 113: ...o be replaced Remark Exit transport sensor Finisher control PC board EA31 Power ON jam Classification Error content Paper jam in finisher section Paper was detected at either the entrance transport sensor or the exit transport sensor when the power was on or the finisher s side cover was closed Check item Measures Transport path If there is paper in the paper transport path remove the paper Entran...

Page 114: ...ck SW2 Connector check P2 12 P2 13 Harness check Finisher control PC board Board check Connector check J2 Harness check Parts to be replaced Remark Door switch Finisher control PC board EA50 Stapling jam Classification Error content Paper jam in finisher section Staple jam occurred at stapler Check item Measures Stapler Remove the staple cartridge remove any jammed staples install the staple cartr...

Page 115: ... check J7 J14 Harness check Parts to be replaced Remark Stack home position sensor Stacker motor Finisher control PC board CB40 Rear alignment HP abnormality If EAF7 occurs two times consecutively it becomes a CB40 error Classification Error content Finisher related service call Rear alignment HP abnormality Check item Measures Rear alignment plate home position sensor Sensor check S5 Connector ch...

Page 116: ... CC03 Download abnormality Classification Error content Finisher related service call Download abnormality Check item Measures Setting Update the firmware again CC80 Front alignment HP abnormality If EAF6 occurs two times consecutively it becomes a CC80 error Classification Error content Finisher related service call Front alignment HP abnormality Check item Measures Front alignment plate home pos...

Page 117: ...ctor check J7 J13 Harness check Parts to be replaced Remark Ejector home position sensor Ejector encoder sensor Ejector motor Finisher control PC board CC95 Paper support HP abnormality If EAF4 occurs two times consecutively it becomes a CC95 error Classification Error content Finisher related service call Paper support HP abnormality Check item Measures Paper support home position sensor Sensor c...

Page 118: ...nector check J7 J18 Harness check Parts to be replaced Remark Lever path home position sensor Lever path motor Finisher control PC board CDE0 Paddle HP abnormality If ED15 occurs two times consecutively it becomes a CDE0 error Classification Error content Finisher related service call Paddle HP abnormality Check item Measures Paddle home position sensor Sensor check S3 Connector check P8 4 Harness...

Page 119: ...er home position sensor Stapler motor Finisher control PC board EAF3 Ejector abnormality Classification Error content Finisher related service call Ejector abnormality Check item Measures Ejector home position sensor Sensor check S7 Connector check P7 16 Harness check Ejector encoder sensor Sensor check S8 Connector check P13 1 Harness check Ejector motor Motor check M7 Connector check P6 3 Harnes...

Page 120: ...k J6 J7 Harness check Parts to be replaced Remark Paper support home position sensor Paper support motor Finisher control PC board EAF5 Lever path HP abnormality Classification Error content Finisher related service call Lever path HP abnormality Check item Measures Lever path home position sensor Sensor check S15 Connector check P7 4 Harness check Lever path motor Motor check M10 Connector check ...

Page 121: ... check Parts to be replaced Remark Front alignment plate home position sensor Front alignment motor Finisher control PC board EAF7 Rear alignment HP abnormality Classification Error content Finisher related service call Rear alignment HP abnormality Check item Measures Rear alignment plate home position sensor Sensor check S5 Connector check P7 5 Harness check Rear alignment motor Motor check M5 C...

Page 122: ...ard check Connector check J7 J14 Harness check Parts to be replaced Remark Stack home position sensor Stacker motor Finisher control PC board ED15 Paddle HP abnormality Classification Error content Finisher related service call Paddle HP abnormality Check item Measures Paddle home position sensor Sensor check S3 Connector check P8 4 Harness check Paddle motor Motor check M3 Connector check P5 4 Ha...

Page 123: ...rted and the harness is disconnected or open circuited Check if the conductor patterns on the PU board and SYS board are short circuited or open circuited Parts to be replaced Remark SYS board PU board LED head F071 Communication initialization error between SYS board and PU board Classification Error content Communication related service call Communication initialization error between SYS board a...

Page 124: ...rd and SYS board are short circuited or open circuited Parts to be replaced Remark PU board SYS board LED head Harness of LED head F110 Communication error between System CPU and Scanner CPU F111 Scanner response abnormality Classification Error content Communication related service call F110 Communication error between System CPU and Scanner CPU F111 Scanner response abnormality Check item Measur...

Page 125: ...tion error between System CPU and Scanner CPU detected by Scanner CPU F113 Scanner software error F114 Scanner CPU exception Check item Measures Debug log To get the debug logs with a USB device and request the research It is possible that the firmware is troubling Don t turn off the MFP until collecting the debug logs with USB when occurred the troubling Check firmware version Check the version o...

Page 126: ...age is displayed press the INTERRUPT button 4 Perform the panel calibration 08 9050 5 Enter the serial number 08 9601 Match it with the serial number on the label attached to the rear cover of the equipment 6 Initialize the NIC information 08 9083 7 Turn the power OFF and then start up with the Adjustment mode 05 8 Perform Automatic gamma adjustment PPC 05 7869 using 4 FAX test pattern 9 Perform A...

Page 127: ...nd application is needed 4 9 Power ON P 8 3 8 2 Firmware Updating with USB Device SRAM Key Status FROM Key Status Measure OK AccessFailed Replace the SYS board P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board all steps OK KeyNull Recover the encryption key on the SYS board P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board D Restore encryption key KeyBroken Ac...

Page 128: ...2 Restore SRAM Data from USB For details see 9 1 4 Cloning procedure B Restore procedure 2 Recover the encryption key license on the SYS board Follow the procedures below noted in 6 2 4 Precautions and Procedures when replacing the SYS board C Restore ADI key only when ADI HDD is installed D Restore encryption key E Restore license AccessFailed Replace the SYS board P 6 22 6 2 5 Precautions and pr...

Page 129: ...OFF and check the connection of the HDD Connector and harness check Check if the connector pins of the HDD are bent Check if HDD for other equipment is not installed Check if SRAM for other equipment is not installed 2 If the error still occurs after step 1 perform the following Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM...

Page 130: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 3 work and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 2 work and then restart the equipment 5 If the error still persists afte...

Page 131: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 4 registration and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 3 registration and then restart the equipment 5 If the error sti...

Page 132: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 5 backup and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 4 backup and then restart the equipment 5 If the error still persists ...

Page 133: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 6 imagedata and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 5 imagedata and then restart the equipment 5 If the error still per...

Page 134: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 7 storage and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 6 storage and then restart the equipment 5 If the error still persist...

Page 135: ...g Perform 3C 5 Key Backup Restore and check that each Key Status is OK If not recover the key copy SRAM Key Status to FROM Key Status or vice versa 3 If the error persists after step 2 perform 5 C POWER 2 Recovery F S 8 encryption and then restart the equipment 4 If the error persists after step 3 perform 5 C POWER 3 Initialize HDD 7 encryption and then restart the equipment 5 If the error still p...

Page 136: ...sification Error item Other service call ADI HDD error The ADI HDD has been replaced illegally to SATA HDD normal type Check item Measures Setting Check if the HDD has been replaced with a SATA HDD normal type 1 Start the equipment in the 4C mode 4 C POWER 2 Check the type of the HDD shown on the top left of the control panel display Current HDD type 2a In case of SATA HDD normal type replace it w...

Page 137: ...SATA HDD Abnormal status Unknown HDD If Unknown HDD is displayed reinstall the system software F106_2 ADI HDD error ADI encryption key download operation error Classification Error item Other service call ADI HDD error Downloading of or consistency check for ADI HDD encryption key fails Check item Measures Setting Checking of ADI HDD encryption key status 1 Start the equipment in the 3C mode 3 C P...

Page 138: ..._5 ADI HDD error Authentication data transmission error Classification Error item Other service call ADI HDD error The transmission of authentication data fails Check item Measures Setting Reinstall the system firmware Reinstall the system software In case this error occurred after returning SRAM data for SRAM cloning Copy the ADI HDD encryption key from FROM to SRAM 1 Start the equipment in the 3...

Page 139: ...ng the SYS board Replacement part Measure SRAM board CU board F109_1 Key consistency error SRAM encryption AES key data damage Classification Contents Other service call Key consistency error AES key data used for SRAM encryption are damaged Check item Measures Setting Reboot the equipment If it cannot be recovered reinstall the software in the following procedure 1 Install the system firmware 2 I...

Page 140: ...en ADI HDD is installed D Restore encryption key E Restore license AccessFailed Replace the SYS board P 6 22 6 2 5 Precautions and procedure when replacing the SRAM board for the SYS board for the SYS board all steps OK KeyNull KeyBroken Recover the encryption key on the SYS board P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board D Restore encryption key AccessFailed OK Replace ...

Page 141: ...he SRAM board 5 9 POWER 2 Restore SRAM Data from USB For details see 9 1 4 Cloning procedure B Restore procedure 2 Recover the encryption key license on the SYS board Follow the procedures below noted in 6 2 4 Precautions and Procedures when replacing the SYS board C Restore ADI key only when ADI HDD is installed D Restore encryption key E Restore license AccessFailed Replace the SYS board P 6 22 ...

Page 142: ...s when replacing the SYS board C Restore ADI key only when ADI HDD is installed D Restore encryption key E Restore license AccessFailed Replace the SRAM board for the SYS board P 6 22 6 2 5 Precautions and procedure when replacing the SRAM board for the SYS board all steps OK KeyNull KeyBroken Recover the ADI key on the SYS board P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board...

Page 143: ...e SRAM Key Status and FROM Key Status fields Remarks If the error is not cleared reinstallation of the system firmware system software and application is needed 4 9 Power ON SRAM Key Status FROM Key Status Measure AccessFailed Replace the SYS board P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board all steps With USB backup data All key data recovery 1 Recover all the data on the...

Page 144: ...om SYS SRAM to SYS FROM P 6 18 6 2 4 Precautions and Procedures when replacing the SYS board C Restore ADI key The error occurs except when the SYS board is replaced Recover the encryption key on the SRAM board Transfer the license from SYS FROM to SYS SRAM P 6 22 6 2 5 Precautions and procedure when replacing the SRAM board for the SYS board G Backup ADI key AccessFailed or KeyMismatch F120 Datab...

Page 145: ...e Classification Error item Other service call Login after the startup fails in any starting mode because log management database is corrupted Check item Measures Setting 1 Delete the log in the following procedure 5 C POWER 4 Initialize database 2 Log database jobs and messages Note that all job and message logs will be deleted 2 If the error is not recovered reinstall the system software 4 9 POW...

Page 146: ...he damage to the file for the filtering setting Check item Measures Setting 1 Check the bad sector of the HDD 08 9072 If the result is NG replace the HDD Notes It may take more than 30 minutes to finish the checking 2 Perform 3 C POWER 3 and then reinstall the HDD software Notes User data will be deleted when 3 C POWER 3 is performed Parts to be replaced Remarks HDD F140 ASIC format error Classifi...

Page 147: ...ling the firmware using the USB device Install the Data Overwrite Enabler GP 1070 by 08 384 F500 HD partition damage Classification Error item Other service call The file system is abnormal Check item Measures Setting Diagnose the file system with 5 C POWER 1 Check F S and then recover the problem partition with 5 C POWER 2 Recovery F S If it is not recovered reinstall the software after the HDD f...

Page 148: ... Measures Setting Restart the equipment If the error is not recovered after restarting the equipment reinstall software following the procedure below 1 Reinstall the system software and application program P 6 13 6 2 3 Precautions and procedures when replacing the HDD F550 Encryption partition error Classification Error item Other service call The encryption partition fails to be read and written ...

Page 149: ...inistrator to set the date and time F900 Model information error Classification Error item Other service call Machine information alignment error The machine information is damaged Check item Measures Setting Recover the machine information by means of the following procedure Machine information recovery 1 Turn the power ON while pressing 6 and the CLEAR button simultaneously 2 Key in 3 to select ...

Page 150: ...rror Turn the power OFF and then back ON Perform the job in error again 1C14 Invalid parameter When a template is used form the template again If the error still occurs turn the power OFF and then back ON and perform the job again 1C15 Exceeding file capacity Reset and extend the Maximum send to E mail iFAX size or reduce the number of pages and perform the job again 1C30 Directory creation failur...

Page 151: ...minal mail address Set the correct SMTP Authentication method or delete the illegal character and reset the appropriate Terminal mail address then perform the job again 1C6C Destination mail address error Check if there is an illegal character in the Destination mail address Delete the illegal character and reset the appropriate Destination mail address then perform the job again 1C6D System error...

Page 152: ...then back ON Perform the job in error again 2553 Destination mail address error RFC 553 Check if there is an illegal character in the mail box in the mail server 3 Electronic Filing related error 2B11 JOB status abnormality 2B20 File library function error 2B30 Insufficient disk space in BOX partition 2BC0 Fatal failure occurred Erase some data in the Electronic Filing or the shared folder and per...

Page 153: ...ltage is unstable 2BE0 Machine parameter reading error Turn the power OFF and then back ON Perform the job in error again 2BF0 Exceeding maximum number of pages Reduce the number of the pages of the job in error and retry the job 2BF1 Exceeding maximum number of documents Backup the documents in the box or folder to PC or delete them 2BF2 Exceeding maximum number of folders Backup the folders in t...

Page 154: ...nd then perform the HDD formatting 5 C POWER ON 3 1 2C11 Insufficient memory When there are running jobs perform the job in error again after the completion of the running jobs If the error still occurs turn the power OFF and then back ON and perform the job again 2C12 Message reception error 2C13 Message transmission error Turn the power OFF and then back ON Perform the job in error again 2C14 In...

Page 155: ...orm the job in error again 2C60 HDD full failure during processing Delete the job in progress or being set or in the HOLD PRIVATE PROOF INVALID and perform it again Check if the server or local disk has a sufficient space in disk capacity Check that there is enough space in the server or local disk 2C61 Address Book reading failure Turn the power OFF and then back ON Perform the job in error again...

Page 156: ... perform authentication again 2C72 POP Before SMTP error Check that both the POP Before SMTP setting and POP3 setting are correct then perform authentication again 2CC1 Power failure Check if the power cable is connected properly and it is inserted securely Check if the power voltage is unstable 6 File sharing related error 2D10 System access abnormality 2D32 File deletion failure 2DA6 File deleti...

Page 157: ... and perform the job in error again If an image file not encrypted is created consult your administrators 2D45 Meta data creation error Scan to File Check the template settings Perform the job in error again If the error still occurs turn the power OFF and then back ON and then perform the job in error again 2D62 File server connection error Check the IP address or path of the server Check if the ...

Page 158: ...ission error in USB storage Turn the power OFF and then back ON Perform the job in error again 2E14 Invalid parameter for USB storage If a template is being used recreate the template If the error still occurs turn the power OFF and then back ON Perform the job in error again 2E15 Exceeding maximum file capacity Delete some files in the folder Perform the job in error again 2E30 Directory creation...

Page 159: ... the HOLD PRIVATE PROOF INVALID and perform it again Check if the server or local disk has a sufficient space in disk capacity Check that there is enough space in the USB memory 2EC1 Power failure in USB storage Check if the power cable is connected properly and inserted securely Check if the power voltage is unstable 7 E mail reception related error 3A10 E mail MIME error The format of the mail i...

Page 160: ...n to the reception of the mail or when the format of the attached file is not supported by this equipment TIFF FX Request the sender to retransmit the mail 3C20 TIFF compression error The compression method of the TIFF file is not acceptable for this equipment Acceptable MH MR MMR JBIG Request the sender to retransmit the file in the acceptable compression method 3C30 TIFF resolution error The res...

Page 161: ...supported 3D30 FAX board error This error occurs when the FAX board is not installed or the FAX board has an abnormality Check if the FAX board is correctly connected 3E10 POP3 server connection error Check if the IP address or domain name of the POP3 server set for this equipment is correct or check if POP3 server to be connected is operating properly 3E20 POP3 server connection time out error Ch...

Page 162: ...ned pages set by the department and the number of those assigned by user management have both reached 0 Assign the number of the pages again or perform initialization 4112 Quota over error The number of the assigned pages set by user management has reached 0 The number of the assigned pages set by the user management has reached 0 Assign the number of the pages again or perform initialization 4113...

Page 163: ...lege given or request the administrator to add the necessary privilege 4411 Image data creation failure Check if the file to be printed is broken Perform printing again or use another printer driver Network print Perform the print job in error again or use another printer driver e g PS3 Universal Direct print Check if the file is corrupted e g checking if the file is displayed on your PC monitor o...

Page 164: ...the error still occurs turn the power OFF and then back ON and perform the job again 2 Collect the debug log with USB device P 5 2 5 1 2 Collection of debug logs with a USB device 3 Initialize HDD Refer to step 3 and later in E Replace Format HDD in 6 2 3 Precautions and procedures when replacing the HDD ...

Page 165: ...nloaded from e Bridge and entered in this equipment is not valid or the permanent password set in the e Bridge is not valid Check item Measures Setting Perform the job again at a later date 5013 e Bridge communication error Classification Error item Communication error with external application Communication is attempted while the e Bridge is enabled for some reason such as version upgrade Check i...

Page 166: ...tion error with external application DNS address is invalid Check item Measures Setting Set the correct DNS address If any setting is needed in DNS consult your administrators 5019 Connection error Classification Error item Communication error with external application Settings for initial URL and proxy are incorrect Check item Measures Setting Perform the correct settings for initial URL and prox...

Page 167: ...nal error Classification Error item MFP internal error A fatal error occurred in the MFP Check item Measures Setting Restart the MFP and then try again 5110 Toner cartridge detection error Classification Error item Web Page related error Check item Measures Setting Check if the toner cartridge is installed properly Check if the toner cartridge detection sensor operates properly 5212 Time for clean...

Page 168: ... Book templates F code Mailbox or user information 5C10 FAX Unit attachment error Classification Error item Web Page related error Check item Measures Setting Check if the FAX Unit is attached Check if there is any damage or abnormality on the FAX board Check if the connector on the FAX board is connected properly 5C11 Network FAX transmission error Classification Error item Web Page related error...

Page 169: ...ting Check if the operating status of the server and connection from the MFP have been confirmed 6032 Card related error Expired card Classification Error item MFP access error The card cannot be used because it has expired Check item Measures Setting Use a card with a valid expiration 6033 Card related error Invalid flag data no room entry data Classification Error item MFP access error The card ...

Page 170: ...Setting Set the correct self diagnostic code 6121 Automatic Secure Erase failure Classification Error item MFP access error The automatic secure erase fails Check item Measures Setting Data overwriting failed for some reason If the error still occurs after rebooting the equipment start up using the following procedure 3 C POWER 3 HDD formatting Reinstallation of software or HDD replacement 6131 MF...

Page 171: ...e a problem or may be corrupted Check the software package file and then reattempt the installation Replace parts Remarks 7109 Printer driver update failure Classification Error item Maintenance error Printer driver upload failed Check item Measures Setting Printer driver file may have a problem or may be corrupted Check the package file and then reattempt the upload 710B Point and Print data inst...

Page 172: ...ssification Error item Maintenance error Cryptographic key consistency confirmation failed Check item Measures Setting Start up the equipment in the following procedure 3 C POWER 5 Key Backup RestoreThen overwrite the corrupted license key with a normal one 71AA Unidentified error during certificate acquisition from SCEP server Classification Error item Maintenance error Unidentified error occurre...

Page 173: ...ryption failed Check item Measures Setting Software package file may have a problem or may be corrupted Check the software package file and then reattempt the installation 71B5 Finisher firmware installation failure Classification Error item Maintenance error Finisher firmware installation failure Check item Measures Setting Finisher firmware installation failed Reinstall the firmware 7261 SU firm...

Page 174: ...r item Maintenance error PU Loader installation failure Check item Measures Setting PU Loader installation failed Reinstall the firmware 726B Option Tray installation failure Classification Error item Maintenance error Option Tray installation failure Check item Measures Setting Option Tray installation failed Reinstall the firmware 726D LCF installation failure Classification Error item Maintenan...

Page 175: ...ev 1 5 92 Oki Data CONFIDENTIAL 7271 Duplex installation failure Classification Error item Maintenance error Duplex installation failure Check item Measures Setting Duplex installation failed Reinstall the firmware ...

Page 176: ...ication Error item Network error Manual IPv6 Address Conflict Check item Measures Setting Check if the same IP address is not used by other machine 8013 Stateless Address Conflict Classification Error item Network error Stateless Address Conflict Check item Measures Setting Check if the same IP address is not used by other machine 8014 Stateful Address Conflict Classification Error item Network er...

Page 177: ...ed Check item Measures Setting Check 1 CA and user certificate in both MFP and remote peer certificate timestamp and IPsec Certificate template should be valid 2 CRL DP server name is mapped in MFP s host table or DNS entry 3 Certificate against CRL 8032 IKEv1 wrong proposal choosen Classification Error item Network error Ipsec error for wrong proposal choosen Check item Measures Setting Check the...

Page 178: ...valid certificate authentication Check item Measures Setting Check the CA certificate in MFP and Peer machine 8037 IKEv1 certificate unavialable Classification Error item Network error Ipsec error if certificate are not avialable Check item Measures Setting Certificate has been deleted from Certificate store Re upload the corresponding certificates 8038 IKEv1 no SA established Classification Error...

Page 179: ...led Classification Error item Network error Ipsec error for ikev2 certification failed Check item Measures Setting Check 1 CA and user certificate in both MFP and remote peer certificate timestamp and IPsec Certificate template should be valid 2 CRL DP server name is mapped in MFP s host table or DNS entry 3 Certificate against CRL 803C IKEv2 secret key authentication failed Classification Error i...

Page 180: ...cates using Security Services Restart IPsec Service on MFP 8040 IKEv2 invalid key information Classification Error item Network error Ipsec error for ikev2 if key info is invalid Check item Measures Setting Check IKE settings in MFP and peer 8041 IKEv2 CA not trusted Classification Error item Network error Ipsec error for ikev2 if CA is not trusted Check item Measures Setting Check the CA certific...

Page 181: ...etwork error IPsec error for peer IP mismatch Check item Measures Setting Remote Traffic selector mismatch Check the destination address port in IPsec filter 8046 IPsec local IP mismatch Classification Error item Network error IPsec error for local IP mismatch Check item Measures Setting Local traffic selector mismatch Check the source address port in IPsec filter 8047 IPsec local ID mismatch Clas...

Page 182: ...cation and AH Authentication keys in MFP and Remote PC 8061 Secure update to primary IPv4 server failed 8062 Secure update to secondary IPv4 server failed 8063 Secure update to primary IPv6 server failed 8064 Secure update to secondary IPv6 server failed 8065 IPv6 primary DDNS update error 8066 IPv6 secondary DDNS update error 8067 IPv4 primary DDNS update error 8068 IPv4 secondary DDNS update err...

Page 183: ...ied SSID Classification Error item Network error MFP not able to contact the Access point with the specified SSID Check item Measures Setting Verify the access point name setting and mechanism used for association same as Access Point setting 8103 Wireless Certificate verification failure Classification Error item Network error Wireless Certificate verification failure Check item Measures Setting ...

Page 184: ... 8124 Domain User account is disabled on Server Classification Error item Network error The user account is invalid at domain authentication and it cannot be used to log on Check item Measures Setting Check if the setting of the user account in Active Directory User and Computer is disabled 8125 Domain User account has expired and cannot be used for logon Classification Error item Network error Th...

Page 185: ... cannot be used for Authentication Classification Error item Network error A Kerberos ticket has expired at the domain authentication of the Active Directory and the user cannot log on Check item Measures Setting Check if the Kerberos ticket on the Kerberos server has expired 812A Active Directory Domain Verification of the Ticket has failed Classification Error item Network error A Kerberos ticke...

Page 186: ...splayed Log in to Web Page as an administrator select Authentication on the User Management tab and then check whether Department Setting is enabled or disabled Department Setting is enabled Log in to Web Page as an administrator select Authentication on the User Management tab and then check User Management Setting Confirm the settings of 08 3805 in the setting mode Department Setting is disabled...

Page 187: ...the PC boards other than the SYS board HDD and SRAM board for SYS board Notes When the PC board HDD is replaced refer to the respective Notes and Cautions of Replacement of PC boards and HDD in P 6 10 6 2 Precautions Procedures and Settings for Replacing PC Boards and HDD 6 1 1 Right side cover 1 Remove two screws Fig 6 3 2 Remove the screw located at the bottom of the right side cover Fig 6 4 ...

Page 188: ... in the figure insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches Notes When using tools be sure not to put your face and hands in the direction in which force will be applied otherwise this could result in injury In addition be sure not to damage the cover Fig 6 6 ...

Page 189: ... force will be applied otherwise this could result in injury In addition be sure not to damage the cover Fig 6 7 6 Release the latches I and II As shown in the figure insert a flathead screwdriver into the groove and push it in the direction of the arrow to release the latches Notes When using tools be sure not to put your face and hands in the direction in which force will be applied otherwise th...

Page 190: ...ENTIAL 7 Pull the bottom of the cover outward release the latch and remove the cover Fig 6 10 6 1 2 SYS Board cover 1 Take off the right side cover P 6 1 6 1 1 Right side cover 2 Remove 15 screws and take off the SYS board cover Fig 6 11 ...

Page 191: ...ight side cover 2 Take off the SYS board cover P 6 4 6 1 2 SYS Board cover 3 Take off the fax unit if it s installed P 6 9 6 1 6 FAX unit 4 Unplug all the connectors and cable connected to the SYS board and then take out the connectors and cable from the SYS board case Fig 6 12 5 Remove 2 screws Fig 6 13 ...

Page 192: ...ressure to the heat sink memory or SRAM board by holding them too firmly Fig 6 14 6 1 4 Hard disk HDD 1 Take off the right side cover P 6 1 6 1 1 Right side cover 2 Take off the SYS board cover P 6 4 6 1 2 SYS Board cover 3 Take off the fax unit if it s installed P 6 9 6 1 6 FAX unit 4 Unplug the connector connected to the hard disk Fig 6 15 ...

Page 193: ...45641001TH Rev 1 6 7 Oki Data CONFIDENTIAL 5 Remove 3 screws Fig 6 16 6 Remove 4 screws and take off the hard disk Fig 6 17 ...

Page 194: ... Right side cover 2 Take off the SYS board cover P 6 4 6 1 2 SYS Board cover 3 Take off the fax unit if it s installed P 6 9 6 1 6 FAX unit 4 Release 2 latches and take off the SRAM board for the SYS board 1 with the case Fig 6 18 5 Release 2 latches 1 and take off the SRAM board for SYS board 2 from the case Fig 6 19 ...

Page 195: ...off the right side cover P 6 1 6 1 1 Right side cover 2 Take off the SYS board cover P 6 4 6 1 2 SYS Board cover 3 Remove 2 screws Fig 6 20 4 Unplug the connectors and cable connected to the SYS board Fig 6 21 5 Remove 2 screws and then take off the fax unit Fig 6 22 ...

Page 196: ...her If both the PU board and SYS board require replacement replace them in the following procedure 1 First replace one of the board to be replaced 2 Turn the power ON and confirm that READY is displayed 3 Turn the power OFF 4 Replace another board that requires replacement When the HDD requires replacement see 6 2 3 Precautions and procedures when replacing the HDD When the SYS board requires repl...

Page 197: ...of ID 05 and c5 is used to diagnose whether or not the HDD has a physical failure when HDD failure is suspected service call F100 F109 or F120 or F124 occurred Result Description Diagnosis ID VALUE 05 0 Low possibility of physical failure HDD replacement is not required c5 0 05 From 1 to 999 Defective sector has been reassigned and HDD is recovered HDD replacement is not required c5 0 05 Any value...

Page 198: ...urer the drive has been on 0a Spin Retry Count This attribute is a measure of the total number of spin retries 0c Power Cycle Count This attribute is a measure of the number of times the drive has been turned on c0 Power off Retract Count This attribute is a measure of the total number of emergency unloads c1 Load Cycle Count This attribute is a measure of the total number of load unloads c2 Tempe...

Page 199: ...ce technician can perform them only when users permit it Some data in the HDD cannot be backed up and can be kept only on the paper Do not replace the HDD and the SRAM board for the SYS board together A procedure for replacing the HDD is shown below Start A Back up data in HDD B Print out FUNCTION LIST FOR MAINTENANCE C Print out FUNCTION list D Erase HDD E Replace Format HDD F Reset user s settin...

Page 200: ...computer cannot be copied to the shared folder Print waiting data Copying data and FAX reception data that are waiting to be printed due to the paper run out and jam etc Not available Finish printing them after supplying paper or releasing the jam etc The data cannot be left Print job Private print data Schedule print data Not available If any jobs are left print them The data cannot be backed up ...

Page 201: ... Firmware Assist Mode appears on the LCD key in 8 to select 8 Clear Service Tech Password and then press the START button 3 When Reset Complete is displayed on the LCD formatting of the service tech password is completed 6 Turn the power OFF 7 Update the system software using the USB device See 8 2 Firmware Updating with USB Device for details 8 Turn the power OFF 9 When the Fax Unit GD 1340 is in...

Page 202: ... panel only when security with a certificate is used Also upload the following certificate file with Install Certificate for Wireless LAN of Web Page CA certificate User certificate G Reset FUNCTION LIST FOR MAINTENANCE 1 Print out the FUNCTION LIST FOR MAINTENANCE list after the formatting For how to print it out refer to B Print out FUNCTION LIST FOR MAINTENANCE 2 While pressing 1 and 3 simultan...

Page 203: ...t up with the Adjustment mode 05 2 Enter the password and then press the OK button If the password is not set for Service press the ENTER button without entering anything 3 Perform Automatic gamma adjustment 05 7165 P 4 4 4 2 1 Automatic gamma adjustment 4 Turn the power OFF ...

Page 204: ...lation of License cannot be performed When installing the Data Overwrite Enabler GP 1070 and security mode is setting High Security set the security mode levlel to 1 Low level Then restart the equipment 1 Start up with the Setting Mode 08 2 Enter the password and then press the OK button If the password is not set for Service press the ENTER button without entering anything 3 Key in 3840 and then ...

Page 205: ...YS board 3 Install DIMM main memory to the new SYS board from the old SYS board 4 Install SRAM board to the new SYS board from the old SYS board 5 Install HDD to the new SYS board from the old SYS board C Restore ADI key If the ADI HDD is installed follow the steps below To confirm the type of device start up the equipment in the 4C mode Notes If turning the power ON while pressing 3 and the CLEAR...

Page 206: ...tore license E Restore license Notes If turning the power ON while pressing 3 and the CLEAR button simultaneously or restoring the license is not possible update the system firmware using the download jig and then perform this procedure again P 8 20 8 4 Firmware Updating with PWA DWNLD JIG2 1 Turn the power ON while pressing 3 and the CLEAR button simultaneously 2 Enter the password and then press...

Page 207: ...creen for notifying that the installation will be started is displayed Then press the YES button 8 After 10 to 40 seconds have passed the screen for notifying the success of the performance is displayed Then press the OK button If the screen for notifying a failure of the performance is displayed quit this operation by pressing the NO button Then check that the one time dongle is installed properl...

Page 208: ...th backup data SRAM The license can be returned D Clear SRAM system strage area C Replace SRAM board E Restore SRAM D Clear SRAM system strage area F Clear SRAM update Error flags G Backup ADI key H Backup encryption key I Backup license J Initialize SRAM board K Reinstall license D Clear SRAM system strage area F Clear SRAM update Error flags G Backup ADI key H Backup encryption key I Backup lice...

Page 209: ...vel Then restart the equipment 1 Start up with the Setting Mode 08 2 Enter the password and then press the OK button If the password is not set for Service press the ENTER button without entering anything 3 Key in 3840 and then press the ENTER button 4 Select the license to be returned and then press the REMOVE button 5 Install the one time dongle which you used for uploading the selected license ...

Page 210: ...isplayed 5 Turn the power OFF 6 Install the USB device in the equipment and then turn the power ON while pressing 5 and 9 simultaneously 7 Key in 2 to select 2 Restore SRAM Data from USB and then press the START button 8 Enter the password set for the backup data 9 Enter the serial number of the backup file 10 Turn the power OFF after the restoring of SRAM is completed Remarks When the restoration...

Page 211: ...et for Service press the ENTER button without entering anything 3 Key in 5 to select 5 Key Backup Restore and then press the START button 4 Key in 2 to select 2 Key FROM to SRAM and then press the START button 5 Wait until the backup of the encryption key is completed Operation Complete is displayed 6 Restart the equipment after the backup is completed If you want to perform the backup of the lice...

Page 212: ... license If the license was returned in B Return License reinstall it with the following procedure 1 Turn the power ON while pressing 0 and 8 simultaneously 2 Enter the password and then press the OK button If the password is not set for Service press the ENTER button without entering anything 3 Key in 3840 and then press the START button 4 Press the INSTALL button 5 Install the one time dongle in...

Page 213: ... then press the OK button If the password is not set for Service press the ENTER button without entering anything 3 Perform Automatic gamma adjustment 05 7165 P 4 4 4 2 1 Automatic gamma adjustment 4 Turn the power OFF N Initialize settings when FAX Unit GD 1340 is installed 1 Reinstall the FAX Unit GD 1340 2 Start up with the Setting mode 08 3 Enter the password and then press the OK button If th...

Page 214: ...confirmation after the PC board HDD replacement After replacing the PC board HDD check the firmware version in the setting mode 08 and confirm if the firmware combination is correct Firmware Code Remarks System firmware OS data 08 9930 System firmware version PU firmware 08 9901 PU firmware version SU firmware 08 9902 SU firmware version System firmware HDD program data 08 8952 HD data external ve...

Page 215: ...at the installed license is displayed on the license list Remarks If there are any other licenses to be returned repeat from step 4 If there are no other licenses to be returned press the CLOSE button and then turn the power OFF Notes This procedure is available only with the one time dongle used for the previous registration since the model information registered in it is utilized Use the same on...

Page 216: ...password and then press the OK button If the password is not set for Service press the ENTER button without entering anything 12 Key in 3840 and then press the START button 13 Press the INSTALL button 14 Install the one time dongle in the equipment the one which you used for returning the selected license before replacing the equipment Then press the OK button 15 Select the license to be installed...

Page 217: ... 4C 1 Revert factory initial status HDD 2 When disposing of SATA HDD When disposing of SATA HDD perform the following setting 3C 6 Erase HDD Securely HDD securely erasing This setting is the overwriting method complying with DoD 5220 22 M 1 LOW This is the normal overwriting method This setting is used normally 2 MEDIUM This overwriting method is more secure than LOW The erasing time is between LO...

Page 218: ...automatically The number of the CONDITION can be set respectively for the toner 3 If Order Failure Occurs If some problems occur and the order cannot be placed after registering an order as a job refer to the standard countermeasure for the FAX E mail transmission failure 7 1 2 Setting Item To enable Auto Supply Order the following settings are required Notes When selecting E mail to place an orde...

Page 219: ...CIAN Service technician information NUMBER NAME TEL NUMBER E MAIL 1 HTTP has not been supported yet 2 Even when FAX is selected the order is not placed without entering the FAX number 3 Even when MAIL is selected the order is not placed without entering the E mail address Detailed setting for the order ADMIN SERVICE SUPPLY ORDER SETUP TONER ORDERING TONER ORDER Order information TONER PART NUMBER ...

Page 220: ... equipment FROM NAME E mail username of this equipment When sending an E mail validity of the address is checked If the address is invalid it is not sent 3 Output of setting list of the Auto Supply Order 1 Enter the Service UI Mode P 3 5 3 2 Service UI 2 Select FAX LIST PRINT MODE and then press NEXT 3 Select SUPPLY ORDER LIST and then press PRINT ...

Page 221: ...R FUNCTIONS button to enter the user function screen 4 Press the ADMIN button Fig 7 1 When the Administrator Password has been set ADMINISTRATOR PASSWORD screen is displayed Fig 7 2 5 Press the PASSWORD button and the screen is switched to a full keyboard Then key in the Administrator Password and press the OK button Confirm the password to the administrator 6 Press the SERVICE button in the ADMIN...

Page 222: ...H Rev 1 7 5 Oki Data CONFIDENTIAL 7 The SERVICE screen is displayed Fig 7 3 8 Press the SUPPLY ORDER SETUP button Fig 7 4 9 Press the ORDER INFORMATION button 10 The ORDER INFORMATION screen is displayed Fig 7 5 ...

Page 223: ...f you do not input the number E MAIL Input the E mail address of supplier To transmit by E mail the order cannot be placed automatically if you do not input the address 12 Press the scroll button Press the OK button to register and then the screen returns to the 7 SERVICE screen Press the CANCEL button to cancel this register and then the screen returns to the 7 SERVICE screen 13 The SUPPLIER scre...

Page 224: ...SERVICE TECHNICIAN to set the required item CUSTOMER NAME Input the name of customer TEL NUMBER Input the telephone number of customer E MAIL Input the E mail address of customer ADDRESS Input the address of customer SERVICE TECHNICIAN NUMBER Input the number of SERVICE TECHNICIAN NAME Input the name of SERVICE TECHNICIAN TEL NUMBER Input the telephone number of SERVICE TECHNICIAN E MAIL Input the...

Page 225: ...ress the OK button to register and complete the order information setting 21 The SERVICE screen is returned Fig 7 9 22 Press the SUPPLY ORDER SETUP button Fig 7 10 23 Press the TONER ORDERING button 24 The TONER ORDERING screen is displayed Fig 7 11 ...

Page 226: ...TION The order is placed when the number of toner empty reaches the number specified for the CONDITION QUANTITY Quantity to be ordered AUTO ORDER ON OFF Allows you to select whether each part to be ordered is placed automatically or not 27 Press the OK button to register the setting of toner order 28 The TONER ORDERING screen is displayed Fig 7 13 ...

Page 227: ...Maximum 32 digits CUSTOMER E MAIL 9758 Maximum 192 letters CUSTOMER ADDRESS 9759 Maximum 100 letters SUPPLIER NAME 9764 Maximum 50 letters SUPPLIER ADDRESS 9765 Maximum 100 letters SERVICE TECHNICIAN NUMBER 9760 Maximum 5 digits SERVICE TECHNICIAN NAME 9761 Maximum 50 letters SERVICE TECHNICIAN TEL NUMBER 9762 Maximum 32 digits SERVICE TECHNICIAN E MAIL 9763 Maximum 192 letters Remarks DESCRIPTION...

Page 228: ...n in Service Notification Device Info When the OFF button is pressed all functions related Service Notification Device Info become ineffective Fig 7 14 33 When Service Notification Device Info is set to ON the screen to set the notification date is displayed Then set the notification date with the following procedure Fig 7 15 ...

Page 229: ... and Notify Date 2 DATE button Pressing the DATE button sets up to 2 dates on which you wand to send data This is not affected by the specified day of the week Fig 7 16 Key in the date acceptable values 0 31 in Notify Date 1 or Notify Date 2 and press the OK button Time setting CHANGE button Pressing the CHANGE button sets the time at which you wand to send data This is the time when data are sent...

Page 230: ...ADDRESS XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX PART NUMBER QUANTITY TONER CARTRIDGE BLACK XXXXXXXXXXXX 99 DESCRIPTION AREA DEVICE DESCRIPTION XXXXXXXXXXXXXXXXXXXXXXX SERIAL NUMBER XXXXXXXXXXXXXXXXXXXXXXX DEVICE FAX NUMBER XXXXXXXXXXXXXXXXXXXXXXX DEVICE E MAIL ADDRESS XXXXXXXXXXXXXXXXXXXXXXX TOTAL BLACK FULL COLOR PRINT COUNTER 999999999 999999999 SCAN COUNTER 999999999 999999999 999999999 TONER INFOR...

Page 231: ...ss XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Part Number Quantity Toner Cartridge Black XXXXXXXXXXXX 99 Description Area Device Description XXXXXXXXXXXXXXXXXXXXXXX Serial Number XXXXXXXXXXXXXXXXXXXXXXX Device FAX Number XXXXXXXXXXXXXXXXXXXXXXX Device E Mail Address XXXXXXXXXXXXXXXXXXXXXXX Total Black Full Color Print Counter 999999999 999999999 Scan Counter 999999999 999999999 999999999 Toner Informatio...

Page 232: ...ESCRIPTION AREA DEVICE DESCRIPTION XXXXXXXXXXXXXXXXXXXXXXX SERIAL NUMBER XXXXXXXXXXXXXXXXXXXXXXX DEVICE FAX NUMBER XXXXXXXXXXXXXXXXXXXXXXX DEVICE E MAIL ADDRESS XXXXXXXXXXXXXXXXXXXXXXX TOTAL BLACK FULL COLOR PRINT COUNTER 999999999 999999999 SCAN COUNTER 999999999 999999999 999999999 TONER INFORMATION BLACK REMAINING QUANTITY 00000059 Fig 7 19 ORDER SUCCESSFUL FAILURE Automatic supply ordering tra...

Page 233: ...TION AREA Remarks DEVICE DESCRIPTION Model name MFP model name SERIAL NUMBER Serial number DEVICE FAX NUMBER Fax number DEVICE E MAIL ADDRESS E mail address PRINT COUNTER Print count SCAN COUNTER Scan count TOTAL Total BLACK Black FULL COLOR Full color BLACK REMAINING QUANTITY Toner remaining quantity Black ...

Page 234: ... call error Toner near empty notification When this function is effective it notifies each counter information and toner cartridge information if toner near empty occurs 7 2 2 Setting Notes When using this function it is required that sending and receiving E mails or FAXes are available Confirm the details to the administrator 1 Preparation The screen to set this function is not displayed at the d...

Page 235: ... 2 Press the SERVICE button Fig 7 22 3 Press the SERVICE NOTIFICATION button Fig 7 23 4 Press the E MAIL or FAX button in SERVICE NOTIFICATION When the OFF button is pressed all functions related Service Notification become ineffective Fig 7 24 ...

Page 236: ...mber of the destination When pressing the E MAIL button the screen is switched to a full keyboard Then enter the E mail addresses and press the OK button Maximum 3 addresses can be set Fig 7 25 Press the FAX NUMBER button key in the FAX number and then press the OK button Fig 7 26 ...

Page 237: ...nter The following 3 items can be specified for the date setting and more than one day of the week also can be selected Day of the week More than one day can be selected Notify Date 1 Notify Date 2 You can send the Total Counter immediately without the above settings by pressing the SEND NOW button Day of the week SUN to SAT buttons Pressing the buttons Sunday to Saturday of the desired day makes ...

Page 238: ...Date 2 and press the OK button Time setting CHANGE button Pressing the CHANGE button sets the time at which you wand to send data This is the time when data are sent with Day of the week Notify Date 1 and Notify Date 2 Fig 7 29 Key in the time acceptable values 00 00 23 59 in Time Key in the time in the hour column of Time press the scroll button key in the time in the minute column of Time After ...

Page 239: ...ters E mail address 3 9608 Maximum 192 letters FAX number 9784 Maximum 32 digits Total Counter Transmit setting 9795 0 OFF Invalid 1 ON Valid Total counter transmission date setting 9796 0 to 31 Total counter transmission date setting 2 9880 0 to 31 Day of total counter data transmission 9881 1 byte 00000000 0 01111111 127 From the 2nd bit Sunday Monday Tuesday Wednesday Thursday Friday Saturday T...

Page 240: ...12 Name SERVICE_TECHNICIAN_NAME Tel Number 0987654321 E Mail svc oki com ChargeCounterFormat LargeSizeChargeCount 1 LargeSizeChargePaperDefinition 1 Charge Counter Large Small Print Counter Copy 00000000 00000000 Print 00000000 00000000 List 00000000 00000000 FAX 00000000 00000000 Scan Counter Full Color Net Scan 00000000 00000000 Black Copy Scan 00000000 00000000 FAX Scan 00000000 00000000 Net Sc...

Page 241: ... output pages in the Printer Function BLACK Number of output pages at the List Print Mode BLACK Number of output pages in the FAX Function BLACK Number of scanning pages in the Network Scanning Function FULL COLOR Number of scanning pages in the Copier Function BLACK Number of scanning pages in the FAX Function BLACK Number of scanning pages in the Network Scanning Function BLACK Number of transmi...

Page 242: ...xx SERVICE TECHNICIAN NUMBER svc12 SERVICE TECHNICIAN NAME SERVICE_TECHNICIAN_NAME SERVICE TECHNICIAN TEL NUMBER 0987654321 SERVICE TECHNICIAN E MAIL svc oki com Fig 7 32 Sheet 2 10 11 12 14 9 8 13 17 18 19 15 16 CHARGE COUNTER FORMAT LARGE SIZE CHARGE COUNT 1 LARGE SIZE CHARGE PAPER DEFINITION 1 CHARGE COUNTER PRINT COUNTER SCAN COUNTER BLACK LARGE SMALL FULL COLOR LARGE SMALL COPY 00000000 00000...

Page 243: ...nician information Supplier information Count setting of large sized paper Fee charging system counter Definition setting of large sized paper Fee charging system counter Number of output pages in the Copier Function BLACK Number of output pages in the Printer Function BLACK Number of output pages at the List Print Mode BLACK Number of output pages in the FAX Function BLACK Number of scanning page...

Page 244: ...000 Print 00000000 00000000 List 00000000 00000000 FAX 00000000 00000000 Scan Counter Full Color Net Scan 00000000 00000000 Black Copy Scan 00000000 00000000 FAX Scan 00000000 00000000 Net Scan 00000000 00000000 FAX Counter Transmit 00000000 00000000 Receive 00000000 00000000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Fig 7 35 23 24 25 26 20 21 22 27 28 1 Toner Cartridge Information Color Cod...

Page 245: ...ion BLACK 14 Number of scanning pages in the Network Scanning Function Full color 15 Number of scanning pages in the Copier Function BLACK 16 Number of scanning pages in the FAX Function BLACK 17 Number of scanning pages in the Network Scanning Function BLACK 18 Number of transmitted pages in the FAX Function BLACK 19 Number of received pages in the FAX Function BLACK 20 History of error 1 The lat...

Page 246: ...cc xxx SERVICE TECHNICIAN NUMBER svc12 SERVICE TECHNICIAN NAME SERVICE_TECHNICIAN_NAME SERVICE TECHNICIAN TEL NUMBER 0987654321 SERVICE TECHNICIAN E MAIL svc oki com Fig 7 37 Sheet 2 8 9 14 13 12 11 10 19 18 17 16 15 CHARGE COUNTER FORMAT LARGE SIZE CHARGE COUNT 1 LARGE SIZE CHARGE PAPER DEFINITION 1 CHARGE COUNTER PRINT COUNTER SCAN COUNTER BLACK LARGE SMALL FULL COLOR LARGE SMALL COPY 00000000 0...

Page 247: ...F110 00000000 Fig 7 39 1 Date 2 Machine model name 3 Serial number 4 Total counter value 5 Customer information 6 Service technician information 7 Supplier information 8 Count setting of large sized paper Fee charging system counter 9 Definition setting of large sized paper Fee charging system counter 10 Number of output pages in the Copier Function BLACK 11 Number of output pages in the Printer F...

Page 248: ...cartridge 1 Black 23 Toner near empty counter 24 Setting value of toner cartridge rotation time counter 25 Current value of toner cartridge rotation time counter 26 Toner near empty sensed 27 Destination setting of toner cartridge 28 Toner remaining quantity Black ...

Page 249: ...AME Tel Number 1122334455 E Mail supplier_emailaddress cccc xxx Address SUPPLIER_ADDRESS Customer Name CUSTOMER_NAME Tel Number 1234567890 E Mail customer_emailaddress dddd xxx Address CUSTOMER_ADDRESS Service Technician Number svc12 Name SERVICE_TECHNICIAN_NAME Tel Number 0987654321 E Mail svc oki com Printer Error History Date Time ErrorCode Counter 04 13 2012 16 44 F110 04 12 2012 22 28 F110 04...

Page 250: ...name Serial number Function Fixed at Printer Severity Fixed at Error Error code Error message The content of error is displayed Supplier information Customer information Service technician information History of error 1 The latest 20 errors are displayed Toner remaining quantity Black ...

Page 251: ...mware updating can be performed as follows Equipment Firmware Updating method System firmware USB device Download jig PWA DWNLD JIG2 PU firmware USB device SU firmware System software Options Model name Firmware Updating method FAX Unit GD 1340 FAX firmware Download jig K PWA DLM 320 Finisher MJ 1038 PU firmware USB device A Fig 8 1 A System firmware PU firmware SU firmware System software P 8 5 ...

Page 252: ...e of delivery is written on the RADF control PC board and finisher control PC board When any of above boards is replaced with a new one in the field check the other firmware version used and then update with a corresponding suitable version Can t fetch Ver is displayed in the Installed Version field when the version of the installed firmware cannot be acquired properly If a normal power on is not ...

Page 253: ... firmware PU PC board H291PUPWW xxxx xxx is version ENGINE FIRMWARE SU firmware SU PC board H282SUPWW xxxx xxx is version SCANNER FIRMWARE System software HDD O290HD0Wxxxx tar xxxx is version SYSTEM SOFTWARE HD Data Store the data file for updating in the model specific folder This configuration is an example The number of files differs depending on the installed option Model specific folder name ...

Page 254: ...sed for updating However the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are developed based on use in a PC environment Windows or Macintosh Therefore check thoroughly that the device is operational in the equipment for which the updating will be performed when purchasing it The USB d...

Page 255: ... and may not be able to be operated properly Data Overwrite Enabler GP 1070 Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 IPSec Enabler GP 1080 Unicode Font Enabler GS 1007 A Update procedure 1 Connect the USB device to the PC and write the model specific folder in which the data file is stored Store the data file for updating in the model specific folder 2 Press the ON OFF button t...

Page 256: ... current firmware version of this equipment and the firmware version of data to be updated are displayed Firmware Update Mode System Firmware Version xxxx x x x x Update Mode USB Update Select Firmwares 1 SYSTEM FIRMWARE OS Data 2 ENGINE FIRMWARE PU LOADER FIRMWARE PU FIRMWARE OPTION TRAY FIRMWARE LCF FIRMWARE FINISHER FIRMWARE DUPLEX FIRMWARE 3 SCANNER FIRMWARE SU LOADER FIRMWARE SU RECOVERY FIRM...

Page 257: ...y of the error messages below is displayed confirm if the data file in the USB device is correct Then repeat the procedure from 4 Error number Error message Cause 01 Error Loadmodule Module loading failed 02 Machine Model Get Error Model information was not downloaded 03 Copy Data with valid signature in USB Storage Checking of data file failed 04 Other models ROMDATA TXXXXXXXX The version name co...

Page 258: ...cessfully completed Restart the MFP is displayed at the bottom of the LCD screen after the updating is completed properly Firmware Update Mode System Firmware Version xxxx x x x x Update Mode USB Update Updata Status 1 SYSTEM FIRMWARE OS Data 2 ENGINE FIRMWARE PU LOADER FIRMWARE PU FIRMWARE OPTION TRAY FIRMWARE LCF FIRMWARE FINISHER FIRMWARE DUPLEX FIRMWARE 3 SCANNER FIRMWARE SU LOADER FIRMWARE SU...

Page 259: ...el When the check is completed properly no message for notifying the success will appear and the firmware updating will start If it fails Invalid Signature and Copy Data with valid signature in USB will be shown In that case firmware updating cannot be performed so turn the power OFF and disconnect the USB device Check that there is no abnormality in the firmware data and reperform the update When...

Page 260: ...atus code abnormality When the download is requested PU09 Reception status code abnormality When the download is written Reception status code abnormality When the download is written PU10 Reception status code abnormality When the download is finished Reception status code abnormality When the download is finished PU00 Other error Other error SU firmware update Error Error number Error message Er...

Page 261: ...heck each data version in the Setting Mode 08 to confirm that the data were overwritten properly P 8 23 8 6 Confirmation of the updated data C Adjustment Perform the adjustment of the equipment Automatic gamma adjustment 05 7165 using 10 FAX test pattern P 4 4 4 2 1 Automatic gamma adjustment D Display during the update Update is performed in parallel as shown in the transition diagram below Updat...

Page 262: ...RMWARE FINISHER FIRMWARE DUPLEX FIRMWARE 3 SCANNER FIRMWARE SU LOADER FIRMWARE SU RECOVERY FIRMWARE SU FIRMWARE 4 SYSTEM SOFTWARE HD Data FILE SYSTEM SOFTWARE APPLICATION SOFTWARE Update in progress OS Update Status Updating FROM xx Firmware Update Mode System Firmware Version xxxx x x x x Update Mode USB Update Updata Status 1 SYSTEM FIRMWARE OS Data 2 ENGINE FIRMWARE PU LOADER FIRMWARE PU FIRMWA...

Page 263: ...ar xxxx is version SYSTEM FIRMWARE OS Data System software HDD O290HDPWxxxx tar xxxx is version SYSTEM SOFTWARE HD Data Store the data file for patch updating in the model specific folder Model specific folder name N29800_01 USB device N29800_01 O290HDPWxxxx tar O290SFPWxxxx tar signatures sig version Fig 8 9 Notes Since the date and time set in the equipment are recorded in the firmware update lo...

Page 264: ...sed for updating However the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are developed based on use in a PC environment Windows or Macintosh Therefore check thoroughly that the device is operational in the equipment for which the updating will be performed when purchasing it The USB d...

Page 265: ...t be able to be operated properly Data Overwrite Enabler GP 1070 Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 IPSec Enabler GP 1080 Unicode Font Enabler GS 1007 A Update procedure 1 Connect the USB device to the PC and write the model specific folder in which the data file is stored Store the data file for updating in the model specific folder 2 Press the ON OFF button on the contr...

Page 266: ...d _ 1 Q W E R T Y U I O P 2 3 A S D F G H J K L 4 5 6 Z X C V B N M 7 8 9 Caps Space Backspace Ok Reset Fig 11 2 The screen for selecting items to be updated is displayed after approx 3 minutes On this screen the current firmware version of this equipment and the firmware version of data to be updated are displayed O290HDPWxxxx tar O290HDPWxxxx tar O290SFPWxxxx tar O290SFPWxxxx tar Fig 8 11 ...

Page 267: ...s displayed confirm if the data file in the USB device is correct Then repeat the procedure from 4 Error number Error message Cause 01 Error Loadmodule Module loading failed 02 Machine Model Get Error Model information was not downloaded 03 Copy Data with valid signature in USB Storage Checking of data file failed 04 Other models ROMDATA TXXXXXXXX The version name comes at xxxx xxx x System softwa...

Page 268: ...ow screen shows the display when selecting 1 SYSTEM FIRMWARE OS Data in the update selection menu Update in progress is displayed on the right side of the selected item and then Verifying Signature appears Fig 8 12 8 Patch Update Successful Restart the MFP is displayed at the bottom of the LCD screen after the updating is completed properly Fig 8 13 ...

Page 269: ...em firmware OS Data update error or System software HD Data update error occurs Update Failed or Failed appears on the screen and the error number appears next to the message For details of each error refer to the following tables System firmware OS Data update Error Error number Error content O01 FROM writing failed O02 FROM verification error O03 File operation error O04 SRAM flag set error O05 ...

Page 270: ...8MB ROM4 ROM5 ROM6 ROM1 ROM2 ROM3 1 2 Fig 8 14 1 Connector for SYS board connection 2 Connector for ROM writer adapter connection Important The download jig PWA DWNLD JIG2 is the jig in which the Flash ROM is mounted on the board directly Therefore ROM writer adapter PWA DL ADP 350 is required to write the data to these Flash ROMs Refer to the following to write the data Remarks Useable jigs Downl...

Page 271: ...e two types of the ROM writer adapter Use the proper one according to the ROM writer to be used Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on the board Confirm that the adapter is available for the ROM writer to be used before connecting them If an unapplied adapter is connected the application of the ROM writer judges it as an error and writing ...

Page 272: ...it is not set Load the data file into the buffer by means of the following settings Auto Format Detected Binary From File Normal To Buffer Normal From File Address 0 To Buffer Address 0 Buffer Size 800100 Clear Buffer Before Loading the file Clear buffer with blank state A 1 System firmware System firmware Rotary Switch File Name Flash ROM 1 mosel_OKI_jig_1 bin ROM1 2 mosel_OKI_jig_2 bin ROM2 3 N ...

Page 273: ...d is displayed next to the selected item Display or delete the by pressing the number of the item 9 Press the START button Updating starts and the processing status is displayed on the LCD screen 10 Update successfully completed is displayed on the LCD screen after the updating is completed properly Turn the power OFF by pressing the ON OFF button Notes Update Failed is displayed at the bottom of ...

Page 274: ...e the encryption key data by pressing the 5 key to select 5 ADIKey SRAM to FROM then press the START button 15 Press the ON OFF button to shut down the equipment 16 Initialize the updated data by following the steps below Turn the power ON by pressing the ON OFF button while holding down the 0 and 8 keys simultaneously Key in 9030 and then press the START button Press the INITIALIZE button B Confi...

Page 275: ...n each board according to the need such as the case of replacing the board Options Model name Firmware Stored FAX Unit GD 1340 FAX firmware FAX board K PWA DLM 320F 1 3 4 2 Fig 8 17 1 Connector 2 Mark for ROM installation direction 3 LED 4 ROM Important Pay attention to the direction of the ROM Remarks Useable jigs Download jigs for this equipment are as follows No Type of jig Remarks 1 K PWA DLM ...

Page 276: ...Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button to shut down the equipment 3 Take off the right side cover P 6 1 6 1 1 Right side cover 4 Connect the download jig 1 with the jig connector 2 on the FAX board Fig 8 18 5 Press the ON OFF button while simultaneously holding down the 0 and 8 buttons Updating starts automatically...

Page 277: ... button Notes If the equipment does not work properly after the operation 8 follow the procedure below and then perform the Clearing the image data in the FAX Clearing Mode to erase the image data in the memory Confirm the destination setting is correct in the Setting Mode 08 08 9000 Destination setting of the equipment 08 9001 Destination setting of the FAX machine Turn ON the power while 1 butto...

Page 278: ...itten properly Firmware Code Remarks Updating System firmware 08 9930 System firmware version Updating PU firmware 08 9901 PU firmware version Updating SU firmware 08 9902 SU firmware version Updating System software 08 8952 HD data external version 08 9900 System software version Updating Finisher firmware 08 9904 Finisher firmware version Updating FAX firmware 08 9905 FAX firmware version ...

Page 279: ...D JIG2 Updating with the USB device becomes possible only after the System firmware has been updated See the updating procedure below for details P 8 20 8 4 Firmware Updating with PWA DWNLD JIG2 2 Update the following firmware using the USB device See the updating procedure below for details P 8 3 8 2 Firmware Updating with USB Device System firmware PU firmware SU firmware System software Importa...

Page 280: ...te completed Update download jig Check system firmware version 08 9930 Update succeeded Replace SYS board Is system firmware version correct 8 4 2 System firmware 8 6 Confirmation of the updated data YES YES YES NO NO NO Failed twice or more YES NO Failed twice or more Update USB 8 2 Firmware Updating with USB device Update USB 8 2 Firmware Updating with USB device ...

Page 281: ...O NO NO NO USB update failed Failed twice or more Update USB Update succeeded Check system software version 08 9900 8 6 Confirmation of the updated data Is system software version correct Update completed Update USB Update succeeded Replace SYS board Update USB 8 2 Firmware Updating with USB device Update USB 8 2 Firmware Updating with USB device ...

Page 282: ...age class Sub Class number 6 06h SCSI transfer command set Protocol number 80 50h Bulk only The USB device should be formatted in the FAT or FAT32 Correct operation cannot be guaranteed if it is formatted in NTFS exFAT Most of the common USB device are compliant with the above specifications and are therefore applicable to this data cloning However most of these devices were originally developed t...

Page 283: ... simultaneously 4 When SRAM Clear Mode appears on the LCD key in 0 to select 0 Set Serial Number and then press the START button 5 Key in the serial number on the label attached to the rear cover of the equipment and then press the OK button 6 Serial Number Setting completed is displayed 7 Turn the power OFF 8 Turn the power ON while pressing the 5 and 9 buttons simultaneously 9 Enter the password...

Page 284: ...8 Restore successfully done Restart the MFP is displayed on the LCD screen when the restoring has been properly completed 9 Press the ON OFF button to shut down the equipment Notes To perform cloning with the SRAM data backed up before the ADI HDD is initialized or replaced follow the procedure below after the restoration is finished 1 Turn the power ON while pressing 3 and the CLEAR button simult...

Page 285: ...ntent Error content USB device not detected The USB device has not been installed SRAM Device Not Connected The SRAM board for the SYS board has not been installed Backup not created Creation of the Backup file of data of the SRAM board for the SYS board has been failed Encryption Failed An encryption of the backup file has been failed password Not Appended to Backup Addition of the encryption pas...

Page 286: ...user machine administrator to back up or restore the user s data and information in the HDD A service technician can back up or restore them only when the user machine administrator permits it Some data in the HDD cannot be backed up and can be left only on printouts When the data encryption function is enabled the following items are restricted 08 9112 Auto Shut Off Mode timer setting Sleep Mode ...

Page 287: ...ion is shown below Start A Back up data in HDD C Print out FUNCTION list D Erase HDD E Reset user s setting item and restore data information F Reset FUNCTION LIST FOR MAINTENANCE G Reset FUNCTION list H Check actuation of data encryption function setting Setting completed B Print out FUNCTION FOR MAINTENANCE Fig 9 5 ...

Page 288: ...ta of copy FAX transmission Available Copy them to the client computer via the network The data which have been copied to the client computer cannot be copied to the shared folder Role information Available Export role information on the Web Page menus User Management tab Export Print waiting data Copying data and FAX reception data that are waiting to be printed due to the paper run out and jam e...

Page 289: ...ation Ask the user machine administrator to reset the user s setting items and to restore data or information Refer to the following for the reset and restore Items to reset restore Method Printer driver Upload them in the Administrator menu of Web Page F code information Template registering information Address book data Restore them in the Administrator menu of Web Page Department management dat...

Page 290: ...rring to the function list that was printed out in P 9 8 C Print out FUNCTION list 1 Press the USER FUNCTIONS button 2 Press the ADMIN button enter the password and then press the ENTER button 3 Press the FAX button and then the TERMINAL ID button to set each item 4 Press the INITIAL SETUP button to set each item Notes Explain to the user machine administrator about the next operation and ask him ...

Page 291: ...valid in the code 08 9379 at step P 9 8 D Enable data encryption function 9 2 5 Procedure for discarding HDD when data encryption function is enabled Set the data encryption function disabled following the procedure shown in P 9 10 9 2 4 Procedure for disabling data encryption function Then perform the code 3C 6 Erase HDD Securely HDD securely erasing to completely erase the data in the HDD ...

Page 292: ...nts Address Book templates or fax settings using the export function or the backup restore utility of the Web Page Refer to items noted in P 9 5 9 2 AES Data Encryption Function Setting Make a note of the settings on the Administration tab page of the Web Page in advance Compatibility of cloning data is lost between the High Security Mode and the normal mode therefore cloning data cannot be import...

Page 293: ...h Security Mode restrictions are set to the following self diagnostic codes Code Contents 08 8910 The setting value is changed to 2 0 is not settable 08 8911 The setting value is changed to 3 08 8924 The setting value is changed to 1 Values other than 1 are not settable 08 9110 0 is not settable 08 9193 If 0 is set for the value the setting will not comply with IEEE2600 1 Security Standards Requir...

Page 294: ...ical Counter On Signal Open Collector L ON 5 Power 24V 24V line DC24V 10 5 6 Out CTRON Total Counter On Signal Open Collector L ON In use 7 In CTRCNT Copy permission Signal 1 L 0V H DC3 3V L Allowed In use 8 Out MCRUN Ready to Copy Signal Open Collector L Operating In use 9 Out EXTCTR Exit Sensor On Signal Open Collector L Operating In use 10 GND PG Power ground 0V In use 11 Out BKCTR Black mode C...

Page 295: ...Out LARGE SMALL Paper size Signal Open Collector L Large size In use 2 Out FULL COLOR Full color mode Signal Open Collector L Full color In use 3 Out TWN MON COLOR Twin color Mono color Mode Signal Open Collector L Twin colors In use 4 Out B W Black mode Signal Open Collector L Black In use 5 Power N C 5VA 5V line DC5 0V At the sleep mode ON 6 GND GND Signal Ground In use 7 N C ...

Page 296: ...signal output signal The MCRUN signal is changed to Low during copying It becomes Low at 30 ms or more before the CTRON signal is turned ON and High at 50 ms or more after the EXTCTR signal goes OFF However if copying is interrupted due to forced toner supply or similar this signal is High until copying is made possible again This is the signal for the coin controller OFF ON MCRUN EXTCTR CTRON OFF...

Page 297: ...al output signal If the full color mode is selected it outputs Low in real time In other cases it outputs High By default it outputs Low since it is set as full color mode This is the signal only for the coin controller 9 TWN MON COLOR signal output signal If the twin color or mono color mode is selected it outputs Low in real time In other cases it outputs High This is the signal only for the coi...

Page 298: ...y setting to 5 Coin controller supporting ACS mixed size However operation is not guaranteed unless the specification for the ACS timing is met 08 9017 Setting for counter installed externally It should be charged precisely according to the usage Example To charge only when copies are made set to 1 08 6011 Definition setting of large sized paper Setting value 0 Set this value to regard A3 LD undef...

Page 299: ...rmal display e g 0 A B C D Security enabler Connectable Not connectable E Judgement for acceptable USB storage device 1 Acceptable Not acceptable F G H 1 Be sure to install the USB storage device to the equipment and check if the device can be used with this code Be sure to turn OFF the write protection the function to prevent data from erasure by the accidental recording or deleting of the USB st...

Page 300: ...em test 1850Hz 2 307 Modem test 1650Hz 2 308 Modem test 1100Hz 2 309 Modem test 462Hz 2 310 Modem test 1300Hz 2 311 Modem test 33 6KBPS V 34 2 312 Modem test 28 8KBPS V 34 2 313 Modem test 24 0KBPS V 34 2 314 Modem test 16 8KBPS V 34 2 315 Dial test 10PPS 5 316 Dial test 20PPS 5 317 Dial test PB 5 318 Modem test 12 0KBPS V 17 2 319 Modem test 7 2KBPS V 29 2 320 Modem test 2 4KBPS V 27ter 2 321 FAX...

Page 301: ...method of drawer size 4800 3 4th drawer 1 0 1 SYS 0 Manual 1 Automatic 4 05 Adjustment mode Printer Feeding system Paper transport Setting method of drawer size 4800 4 LCF 1 0 1 SYS 0 Manual 1 Automatic 4 05 Adjustment mode Printer Image control Density correction Fine adjustment of density correction 4903 3 Black 16 13 19 PU 13 3 14 2 15 1 16 0 17 1 18 2 19 3 4 05 Adjustment mode Printer Maintena...

Page 302: ...tment value the lighter the background becomes 1 05 Adjustment mode Image Processing Sharpness adjustment PPC black 7056 Text Photo 128 0 255 SYS The larger the value the sharper the image becomes The smaller the value the softer the image becomes and the less moire appears 1 05 Adjustment mode Image Processing Sharpness adjustment PPC black 7057 Text 128 0 255 SYS The larger the value the sharper...

Page 303: ... PPC black Automatic density adjustment 7124 Text 128 0 255 SYS The larger the value the darker the image becomes 1 05 Adjustment mode Image Processing Density adjustment PPC black Automatic density adjustment 7125 Photo 128 0 255 SYS The larger the value the darker the image becomes 1 05 Adjustment mode Image Processing Density adjustment PPC black Manual adjustment Center value 7134 User custom ...

Page 304: ...mes 4 05 Adjustment mode Image Processing Range correction adjustment PPC black Black Manual density adjustment 7237 User custom 1 0 1 SYS 0 Background peak Fixed 1 Background peak Varied 1 05 Adjustment mode Image Processing Sharpness adjustment PPC black 7249 User custom 128 0 255 SYS The larger the value the sharper the image becomes The smaller the value the softer the image becomes and the le...

Page 305: ...es the density in the target area becomes higher 4 05 Adjustment mode Image Processing Gamma balance adjustment PRT black PS Smooth 1200dpi 7309 2 High density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Image Processing Gamma balance adjustment PRT black PS Detail 1200dpi 7310 0 Low density 128 0 255 SYS When the value increases the de...

Page 306: ...mode Image Processing Gamma balance adjustment PRT black PCL Detail 600dpi 7318 0 Low density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Image Processing Gamma balance adjustment PRT black PCL Detail 600dpi 7318 1 Medium density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Im...

Page 307: ... Processing Gamma balance adjustment Monochrome 600dpi Auto PS Text 7360 2 High density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Image Processing Gamma balance adjustment Monochrome 600dpi Auto PS Graphics 7361 0 Low density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Imag...

Page 308: ...ge 7368 1 Medium density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Image Processing Gamma balance adjustment Monochrome 600dpi Auto XPS Image 7368 2 High density 128 0 255 SYS When the value increases the density in the target area becomes higher 4 05 Adjustment mode Image Processing Sharpness adjustment SCN black 7430 Text Photo 128 ...

Page 309: ...ter value becomes 1 05 Adjustment mode Image Processing Density adjustment SCN black Automatic density adjustment 7457 Text 128 0 255 SYS The larger the value the darker the image at the center value becomes 1 05 Adjustment mode Image Processing Density adjustment SCN black Automatic density adjustment 7458 Photo 128 0 255 SYS The larger the value the darker the image at the center value becomes 1...

Page 310: ...ustment SCN black Text 7486 2 High density 128 0 255 SYS The larger the value the darker the image of the area surrounding the target area becomes 4 05 Adjustment mode Image Processing Gamma balance adjustment SCN black Photo 7487 0 Low density 128 0 255 SYS The larger the value the darker the image of the area surrounding the target area becomes 4 05 Adjustment mode Image Processing Gamma balance...

Page 311: ...djustment 7543 Photo 128 0 255 SYS The larger the value the darker the image becomes 1 05 Adjustment mode Image Processing Blank page judgment threshold adjustment 7618 PPC SCN 128 0 255 SYS The larger the value the more the original tends to be judged as a blank page 1 05 Adjustment mode Image Processing ACS judgment threshold 7630 PPC SCN 70 0 255 SYS The larger the value the more the original t...

Page 312: ...th of fine lines in PS and PDF printing Automatic stroke adjustment is the function that prevents the width from changing according to the position This code sets whether automatic stroke adjustment is enabled or disabled if it is not included in the print data If this setting is disabled there will be an increase in cases in which the width of fine lines becomes thicker by 1 dot when they are pri...

Page 313: ...nd the file size gets larger 4 05 Adjustment mode Image Processing JPEG compression level NW SCN color 8304 1 Standard 128 0 255 SYS When the value increases the quality gets better and the file size gets larger 4 05 Adjustment mode Image Processing JPEG compression level NW SCN color 8304 2 Low quality 128 0 255 SYS When the value increases the quality gets better and the file size gets larger 4 ...

Page 314: ...GB 3 AdobeRGB 1 05 Adjustment mode Image Processing Saturation adjustment SCN color 8324 Text Photo 128 0 255 SYS The larger the value the brighter the image becomes The smaller the value the duller the image becomes 1 05 Adjustment mode Image Processing Saturation adjustment SCN color 8325 Text 128 0 255 SYS The larger the value the brighter the image becomes The smaller the value the duller the ...

Page 315: ...ssing RGB conversion method selection SCN color 8372 User custom 0 0 3 SYS Sets the color space format of the output image 0 sRGB 1 AppleRGB 2 ROMMRGB 3 AdobeRGB 1 05 Adjustment mode Image Processing Saturation adjustment SCN color 8373 User custom 128 0 255 SYS The larger the value the brighter the image becomes The smaller the value the duller the image becomes 1 05 Adjustment mode Image Process...

Page 316: ...FAX 4 0 7 SYS Tone is output to speaker with set sound volume 0 to 7 can be input When the code is input the speaker rings with set sound volume setting value The sound volume is set by pressing the INTERRUPT button 12 05 Adjustment mode System Maintenance 9960 Display of equipment information SRAM Refer to contents 0 2 SYS Displays the equipment information in SRAM 0 Not set 1 H 290 291 2 H 290 2...

Page 317: ...y 06 RFIdeas 07 USB keyboard emulation authentication device 08 Q tag 09 Magnetic card I F 10 NFC Common setting for Felica Mifare 11 NFC Separate setting for Felica Mifare 12 NFC Dedicated setting for Felica 13 NFC Dedicated setting for Mifare ZZZZ Sub code Specifies the usage type of card ID 0000 No authentication using card 0001 IDm Felica NFC Felica and or UID Mifare NFC Mifare 0002 Data Felic...

Page 318: ...ed Acceptable value 0 0xFFFFFFFFFFFFFFFF 5 08 Setting Mode System User interface Card reading device 3504 Card authentication LDAP server 0 0 100 SYS LDAP server number for the card authentication when a noncontact IC card is used should be set 1 08 Setting mode System General List print USB storage setting 3615 List print USB storage setting 0 0 1 SYS 0 Enable USB storage available 1 Disable USB ...

Page 319: ... 128 letters 12 08 Setting mode System Network 3706 PDC3 of user authentication UTY Maximum 128 letters 12 08 Setting mode System Network 3707 BDC3 of user authentication UTY Maximum 128 letters 12 08 Setting mode System Network 3708 PDC of Windows Domain Authentication NIC Maximum 128 letters 12 08 Setting mode System Network 3709 BDC of device authentication NIC Maximum 128 letters 12 08 Setting...

Page 320: ...onnection 10 1 16 NIC 12 08 Setting mode System Network 3730 ATalk PS active Connection 10 1 16 NIC 12 08 Setting mode System Network 3731 Raw TCP max Connection 10 1 16 NIC 12 08 Setting mode System Network 3732 Raw TCP active connection 10 1 16 NIC 12 08 Setting mode System Network 3736 DNS client TimeOut 5 1 180 NIC Use when a timeout occurred at DNS client connection 12 08 Setting mode System ...

Page 321: ...address acquisition 2 1 3 NIC IP IPv6 address acquisition setting is switched 1 Manual 2 Stateless 3 Stateful 12 08 Setting mode System Network IPv6 3770 IPv6 Address Displays IPv6 address Maximum 40 characters byte 12 08 Setting mode System Network IPv6 3771 Prefix display setting Sets the length of the displayed prefix Maximum 3 characters byte 12 08 Setting mode System Network IPv6 3772 Default...

Page 322: ...01 1320 mm 3 1 30 SYS Sets the number of multiples A sheet is counted as N sheets when extra long size paper is used for printing 4 08 Setting mode System General USB media direct printing 3802 Paper size Refer to contents 1 2 6 7 10 13 SYS 1 legal 2 letter 6 A4 7 A5 10 B5 11 Folio 12 Legal13 13 LetterSquare Default value ODA 2 Others 6 1 08 Setting mode System General USB media direct printing 38...

Page 323: ...er XPS file 3815 Thumbnail addition 1 0 1 SYS Thumbnail is added to the XPS file produced by the Scan function 0 Not added 1 Only the top page added 1 08 Setting mode System Scanner XPS file 3816 Paper size setting 1 0 1 SYS The paper size of the XPS file produced by the Scan function is set 0 Scanned image size 1 Standard size 1 08 Setting mode System Scanner PDF file 3817 Version setting 4 0 1 4...

Page 324: ...betical order 1 08 Setting mode System General Summer time 3852 Summer time Automatic change function Refer to contents 0 1 SYS 0 Disabled 1 Enabled Default value JP 0 Others 1 1 08 Setting mode System General Summer time 3853 Time to shift 2 0 7 SYS 0 2 00 1 1 30 2 1 00 3 0 30 4 0 30 5 1 00 6 1 30 7 2 00 1 08 Setting mode System General Summer time Start 3854 Month 3 1 12 SYS 1 Jan 2 Feb 3 Mar 4 ...

Page 325: ...PPC 4010 Default setting of paper source 0 0 5 SYS 0 A4 LT 1 LCF 2 1st tray 3 2nd tray 4 3rd tray 5 4th tray 1 08 Setting Mode Printer Paper feeding Automatic change of paper source When a drawer is specified 4016 0 PPC 0 0 1 SYS Sets whether the automatic change of paper source is performed or not if the drawer is specified as the paper source and the paper in the specified drawer runs out when c...

Page 326: ...e LCD to select the size This code is reset every time a paper size is detected automatically 20 A4 R 80 LT R Default value ODA 80 Others 20 9 08 Setting mode Printer Paper feeding Paper size setting 4104 LCF Refer to contents 0 255 SYS Press the button on the LCD to select the size This code is reset every time a paper size is detected automatically 20 A4 R 80 LT R Default value ODA 80 Others 20 ...

Page 327: ...ustom size that exceeds 356 mm including Long a Long b This code is a special code which has areas in both SYS SRAM and PU The default value in SYS SRAM is applied to the PU area at initialization 1 08 Setting mode Counter Copy Print Black 6063 0 Large 0 8 digits SYS Counts the number of output pages at the Black Mode in the Copier Function according to its size large small Large Number of output ...

Page 328: ...int Mode Function according to its size large small Large Number of output pages of large sized paper defined at 08 6011 Small Number of output pages other than set as large sized paper 14 08 Setting mode Counter FAX Print Black 6066 0 Large 0 8 digits SYS Counts the number of output pages in the FAX Function according to its size large small Large Number of output pages of large sized paper defin...

Page 329: ...g pages at the Black Mode in the Copier Function according to its size large small Large Number of output pages of large sized paper defined at 08 6011 Small Number of output pages other than set as large sized paper 14 08 Setting mode Counter FAX Scanning Black 6071 0 Large 0 8 digits SYS Counts the number of scanning pages in the FAX Function according to its size large small Large Number of out...

Page 330: ...n according to its size large small Large Number of output pages of large sized paper defined at 08 6011 Small Number of output pages other than set as large sized paper 14 08 Setting mode Counter FAX Reception Black 6074 0 Large 0 8 digits SYS Counts the number of received pages in the FAX Function according to its size large small Large Number of output pages of large sized paper defined at 08 6...

Page 331: ...ng per page Scan counter and fax counter are not influenced 0 Single 1 Double 4 08 Setting Mode Counter Double count For charging Paper type 6083 4 Envelope1 2 3 4 0 0 1 SYS Sets the weight of fee charging count for printing per page Scan counter and fax counter are not influenced 0 Single 1 Double 4 08 Setting Mode Counter Double count For charging Paper type 6083 6 UserType1 2 3 4 5 0 0 1 SYS Se...

Page 332: ...F 6384 0 Present number of output pages 0 8 digits SYS 4 08 Setting mode Counter PM counter Feed roller RADF 6384 1 Recommended number of output pages for replacement 120000 8 digits SYS 4 08 Setting mode Counter PM counter Feed roller RADF 6384 2 Number of output pages at the last replacement 0 8 digits SYS 4 08 Setting mode Counter PM counter Feed roller RADF 6384 8 Number of times replaced 0 8 ...

Page 333: ...n and dither setting 7015 Photo mode Custom Mode 1 0 1 SYS Switches the image processing method in the photo mode custom mode 0 Error diffusion 1 Dither 1 08 Setting mode Image Processing User interface User custom mode setting Monochrome PPC 7034 Black 0 0 3 SYS 0 Unused 1 Text Photo base 2 Text base 3 Photo base 1 08 Setting Mode Image Processing Automatic tone correction data Last updated date ...

Page 334: ...em General 8514 Threshold value setting for RIP standard paper judgment 20 5 30 SYS This code is used for changing the range in which non standard paper sizes are judged as standard ones If the page size data are within the standard paper size the setting value the page size is judged as a standard paper size in PS PDF printing If the page size data are out of the range the page size is judged as ...

Page 335: ... mode System User interface 8526 Scan Preview Default setting 0 0 1 SYS 0 OFF 1 ON 1 08 Setting mode System General 8527 Scan Preview Default display type 0 0 1 SYS 0 Page Fit 1 Width Fit 1 08 Setting mode System General 8532 Control panel Brightness level adjustment 4 1 7 SYS 1 7 Brightness level 1 08 Setting mode System General Sorting method for displaying private print jobs PRT 8537 Sorting me...

Page 336: ... 0 Not added 1 Added 1 08 Setting Mode System Network 8587 Character string of email subject 0 0 1 SYS Switches the default character string of subject 0 Character string at the shipment 1 Character string specified by users 1 08 Setting Mode System User control LDAP authentication Attribute value setting 8592 Sender address mail SYS Sets the default attribute value of sender address Maximum 34 ch...

Page 337: ... function related to Excel boarder rendering of PCL6 The function is to prevent missing lines when scaling down and inconsistent line width when scaling up 0 Disabled No correction Compliant with PCL6 language 1 Enabled 4 08 Setting Mode System User interface 8624 Switchover of filename display method 3 0 3 SYS Switches the display method of filename 0 Displays the filename from the beginning 1 Di...

Page 338: ... 0 0 1 SYS 0 No restriction 1 Search for external LDAP only Use this code to restrict address of emal fax to specified LDAP server If the value of this code is set to 1 the addresses of emal fax are restricted to the LDAP server specified with Web Page and the direct input of addresses and selecting addresses from the local address book are not available If the value of this code is set to 1 this ...

Page 339: ...operation when the power button is pressed for a few seconds if Super Sleep is enabled 0 Hibernation 1 Super Sleep 1 08 Setting Mode System User interface 8718 Selection for caching the screen of control panel at start up 0 0 17 SYS Use this code to shorten the time to switch the function on the control panel for the first time immediately after start up However the start up time becomes longer ab...

Page 340: ...m Address can be edited 1 08 Setting Mode System User interface 8725 Display setting of USER FUNCTIONS CHANGE LANGUAGE button 1 0 1 SYS Sets whether the CHANGE LANGUAGE button accessed from USER FUNCTIONS button is displayed or not Use this code to prohibit users from changing the language displayed on the control panel Administrators can change the language 0 Not displayed 1 Displayed 1 08 Settin...

Page 341: ...k side of the paper set the value of this code to 1 When the value is set to 1 the number of times the equipment stops printing may increase 0 Waiting is enabled 8 sec 1 Waiting is disabled 0 sec 1 08 Setting Mode System Maintenance Notification of remaining amount of toner 8755 Enable Disable setting 0 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting Mode System Maintenance Notification of remaining amo...

Page 342: ... whether the user authentication for network printing FAX InternetFAX using the user information and password input on the printer driver is enabled or disabled When this setting is enabled the setting of 08 8749 is automatically disabled 0 Disabled 1 Enabled 1 08 Setting mode System Network PIN code 8775 PIN code authentication setting at user authentication 0 0 2 SYS 0 Disabled 1 PIN code 2 Card...

Page 343: ...bled 1 08 Setting mode System Network MAC Address Filtering 8805 Enable Disable setting 2 1 2 SYS 1 Enabled 2 Disabled 1 08 Setting mode System Network IPsec NAT Traversal 8820 Enable Disable setting 1 1 3 NIC 1 Default IKEv1 Disabled IKEv2 Enabled 2 Enable IKEv1 IKEv2 3 Disable IKEv1 IKEv2 12 08 Setting mode System Network IPsec CRL 8821 Enable Disable setting 2 1 2 NIC 1 Enable CRL 2 Disable CRL...

Page 344: ...ruction setting 0 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting mode System 8905 Forcible printing against unacceptable paper error 0 0 1 SYS 0 OFF printing not continued 1 ON printing continued by automatically selecting the available exit tray 1 08 Setting Mode System General 8910 Time to auto clearing when in the self diagnostic mode 0 0 5 SYS 0 None 1 1 min 2 5 min 3 10 min 4 30 min 5 99 min 1 08 ...

Page 345: ...x function is enabled or disabled 0 Disabled 1 Enabled 4 08 Setting Mode System MFP function setting 8914 8 Save to USB Media 1 0 1 SYS Sets whether the function that saves scanned data of originals to USB media is enabled or disabled 0 Disabled 1 Enabled 4 08 Setting Mode System MFP function setting 8914 9 Save as FTP 1 0 1 SYS Sets whether the function that saves scanned data of originals to FTP...

Page 346: ...ystem Security 8919 Service password SYS Sets the password to log into the self diagnostic mode and Service UI 11 08 Setting Mode System Option FAX 8920 Output tray for FAX InternetFAX e mail printing 0 0 2 SYS Selects the tray onto which the received document is output 0 Face down stacker 1 Finisher receiving tray When finisher is installed 2 Finisher receiving tray When finisher is installed 1 0...

Page 347: ... as a temporary password 3 08 Setting mode System User interface Off Device Customization Architecture 8931 Output Management Service setting 1 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting mode System User interface 8932 Availability of Netware 2 1 2 NIC 1 Enabled 2 Disabled 12 08 Setting mode System User interface SSL 8933 SSL SMTP Client 2 1 3 NIC 1 Enabled accepts all server certificates 2 Disable...

Page 348: ...Self certificate 8973 Length of public key 1 0 1 SYS 0 1024 bit 1 2048 bit 1 08 Setting Mode System General Self certificate 8974 Signature algorithm 0 0 4 SYS 0 SHA1 1 SHA224 2 SHA256 3 SHA384 4 SHA512 1 08 Setting Mode System Network 8975 Data clearing of Point and Print SYS Point and Print in the equipment is deleted when this code is performed Perform this code when a trouble occurs such as wh...

Page 349: ...3 Wednesday bit2 Tuesday bit1 Monday Input value Reboots when in the sleep or super sleep mode 0 Reboots regardless of the sleep mode 128 Monday 1 Tuesday 2 Wednesday 4 Thursday 8 Friday 16 Saturday 32 Sunday 64 e g Monday 1 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 127 1 2 4 8 16 32 64 127 1 08 Setting Mode System General Scheduled automatic reboot 8982 Time Hour 0 0 23 SYS Sets ti...

Page 350: ...tion of equipment information 8992 Notification day 1 0 0 31 SYS 1st to 31th Input 0 to disable this setting 1 08 Setting Mode System Maintenance Notification of equipment information 8993 Notification day 2 0 0 31 SYS 1st to 31th Input 0 to disable this setting 1 08 Setting Mode System Maintenance Notification of equipment information 8994 Notification day of the week 0 0 127 SYS Input the value ...

Page 351: ...Maintenance Notification of equipment information Error history list 8999 7 Latest 80 items 0 0 1 SYS 0 Disabled 1 Enabled 4 08 Setting Mode System Maintenance Notification of equipment information Firmware upgrade log 8999 8 Maximum 200 items 0 0 1 SYS 0 Disabled 1 Enabled 4 08 Setting Mode System Maintenance Notification of equipment information 8999 9 Power ON OFF log 0 0 1 SYS 0 Disabled 1 Ena...

Page 352: ...ust be selected 1 08 Setting mode System General 9012 Language selection to be displayed at power ON English SYS en_US English de_DE German fr_FR French es_ES Spanish it_IT Italian ja_JP Japanese en_GB English British zh_CN Simplified Chinese zh_TW Traditional Chinese ko_KR Korean Default value ODA English JP Japanese Others English British 11 08 Setting mode System User interface 9016 Externally ...

Page 353: ...r tray operating mode 9048 2 Operating mode 3 0 0 1 SYS For thick 3 Do not change this setting unless otherwise instructed 0 Disabled 1 Enabled 4 08 Setting mode System FInisher Finisher tray operating mode 9048 3 Operating mode 4 0 0 1 SYS For thick 4 Do not change this setting unless otherwise instructed 0 Disabled 1 Enabled 4 08 Setting mode System FInisher Finisher tray operating mode 9048 4 O...

Page 354: ...ion of department management information SYS Initializing of the department management information Enter the code with the digital keys and press the INITIALIZE button to perform the initialization If the area storing the department management information is destroyed for some reason Enter Department Code is displayed on the control panel even if the department management function is not set on In...

Page 355: ...9110 Auto clear timer setting 3 0 10 SYS Timer to return the equipment to the default settings when the START button is not pressed after the function and the mode are set 0 Not cleared 1 to 10 Set number x 15 sec 1 08 Setting Mode System User interface 9111 Power save mode timer setting 4 0 4 6 15 SYS Timer to automatically switch to the auto power save mode when the equipment has not been used 0...

Page 356: ... printed 2 Deleted forcibly 1 08 Setting Mode System User interface Department setting 9122 Copy 1 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting Mode System User interface Department setting 9123 FAX 1 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting Mode System User interface Department setting 9124 Printer e Filing 1 0 1 SYS 0 Disabled 1 Enabled 1 08 Setting Mode System User interface Department setting 91...

Page 357: ... mode setting Default setting 9137 Setting for automatic duplexing mode 0 0 3 SYS 0 Invalid 1 Single sided to duplex copying 2 Two sided to duplex copying 3 User selection 1 08 Setting mode System User interface Paper size selection for OTHER button PPC 9140 Paper size selection for OTHER key Refer to contents 0 153 SYS Press the icon on the LCD to select the size Default value JP A5 R Others FOLI...

Page 358: ...6 7 97 8 98 9 99 10 100 1 08 Setting mode System User interface 9153 Image position in editing 2 0 3 SYS Sets the page pasted position for X in 1 to the upper left corner center 0 Cornering PPC Cornering PRT 1 Centering PPC Cornering PRT 2 Cornering PPC Centering PRT 3 Centering PPC Centering PRT 1 08 Setting mode System User interface 9155 Magazine sort setting 0 0 1 SYS 0 Left page to right page...

Page 359: ...ing Mode System Option FAX 9183 Application of paper source 0 0 1 SYS 0 Not subjected for APS judgment 1 Subjected for APS judgment 1 08 Setting mode System User interface 9184 Centering printing of primary secondary direction at AMS 1 0 1 SYS 0 Invalid 1 Valid 1 08 Setting mode System User interface Feeding paper media 9185 0 Copier 17 1 17 SYS Sets a media type for APS drawer searching in the co...

Page 360: ...When 1 is set documents are not lost even if disk full occurs during command execution 1 08 Setting mode System User interface When judging as black in the ACS Mode 9204 Binarizing level selection 3 1 5 SYS 1 Step 2 2 Step 1 3 Step 0 center 4 Step 1 5 Step 2 The binarizing level of each step is set at 08 9230 1 08 Setting mode System Electronic filing 9207 Default setting of user box retention per...

Page 361: ...ter 7 Step 1 8 Step 2 9 Step 3 10 Step 4 11 Step 5 1 to 11 Manual density 1 08 Setting mode System User interface Default mode setting Default setting of background adjustment 9214 Full Color 5 1 9 SYS 1 Step 4 2 Step 3 3 Step 2 4 Step 1 5 Step 0 center 6 Step 1 7 Step 2 8 Step 3 9 Step 4 1 08 Setting Mode System User interface Default mode setting Default setting SCN 9215 Color mode 0 0 4 SYS 0 B...

Page 362: ...lt setting of scanning mode 0 0 2 SYS 0 Single 1 Book 2 Tablet 1 08 Setting mode System User interface Default mode setting 9222 Default setting of rotation mode 1 0 3 SYS 0 0 degree 1 90 degrees 2 180 degrees 3 270 degrees 1 08 Setting mode System User interface Default mode setting 9223 Default setting of original paper size 0 Refer to contents SYS 0 Automatic 5 A4 R 6 A5 R 7 LT R 8 LG 11 ST R 1...

Page 363: ...etting When judging as black in the ACS Mode 9230 0 Step 2 115 0 255 SYS Sets the binarizing level of each step When the value increases the image becomes darker When the value decreases the image becomes lighter Refer to 08 9204 4 08 Setting mode System Image Binarizing level setting When judging as black in the ACS Mode 9230 1 Step 1 145 0 255 SYS Sets the binarizing level of each step When the ...

Page 364: ...authentication is enabled user list is displayed if user logs in as GUEST and job list of log in user is displayed if user logs in as general user 4 Hold print screen If the private print screen is displayed when user authentication is enabled user list is displayed if user logs in as GUEST and job list of log in user is displayed if user logs in as general user If user data department management ...

Page 365: ...r sheet of FAX Email or list print 0 Function OFF 1 Function ON 1 08 Setting mode System Network 9271 Authentication method of Scan to Email 0 0 2 SYS 0 Disabled 1 SMTP authentication 2 LDAP authentication 1 08 Setting mode System Network 9272 Setting whether use of the Internet FAX is permitted at the time of authentication 0 0 1 SYS 0 Not permitted 1 Permitted 1 08 Setting mode System Network 92...

Page 366: ...ook operation by administrator 0 0 1 SYS Some restrictions can be given on the administrator for operating the Address book 0 No restriction 1 Can be operated only under the administrator s authorization 1 08 Setting mode System Network 9299 Restriction on To cc address 0 0 3 SYS 0 No restriction 1 Can be set from both of the Address book and LDAP server 2 Can be set only from the Address book 3 C...

Page 367: ...1 08 Setting mode System Paper feeding Paper information 9302 PFP 1 0 Refer to contents SYS 0 Plain paper 1 Thick paper 1 2 Thick paper 2 3 Thick paper 3 4 Thick paper 4 11 Plain paper Thin 80 UserType paper 1 81 UserType paper 2 82 UserType paper 3 83 UserType paper 4 84 UserType paper 5 Do not set the paper type that is not supported Acceptable value 0 4 11 80 84 1 08 Setting mode System Paper f...

Page 368: ... 33 Envelop paper 2 34 Envelop paper 3 35 Envelop paper 4 64 Special paper 1 Label1 65 Special paper 2 Label2 80 UserType paper 1 81 UserType paper 2 82 UserType paper 3 83 UserType paper 4 84 UserType paper 5 Do not set the paper type that is not supported Acceptable value 0 4 11 13 18 32 35 64 65 80 84 1 08 Setting mode System Paper feeding Size conversion 9306 LT A4 LD A3 0 0 1 SYS Sets whether...

Page 369: ...ray 3 Unused 4 Unused 5 Unused 6 Unused 1 08 Setting mode System Network Print Raw printing job 9314 Number of form lines 1200 500 12800 SYS Sets the number of form lines from 5 to 128 A hundredfold of the number of form lines is defined as the setting value 1 08 Setting mode System Network Print Raw printing job 9315 PCL font pitch 1000 44 9999 SYS Sets the font pitch from 0 44 to 99 99 A hundred...

Page 370: ...ayed alternately 0 Not displayed 1 Displayed 1 08 Setting mode System General Banner advertising 9328 Banner advertising display 1 SYS Maximum 27 letters one byte character 11 08 Setting mode System General Banner advertising 9329 Banner advertising display 2 SYS Maximum 27 letters one byte character 11 08 Setting mode System General Banner advertising 9330 Display of BANNER MESSAGE button 0 0 1 S...

Page 371: ... Math 19 Ventura Math 20 Pi Font 21 Legal 22 ISO 4 United Kingdom 23 ISO 6 ASCII 24 ISO 11 25 ISO 15 Italian 26 ISO17 27 ISO 21 German 28 ISO 60 Danish Norwegian 29 ISO 69 French 30 Windows 3 0 Latin 1 31 MC Text 32 PC Cyrillic 33 ITC Zapf Dingbats 34 ISO 8859 10 Latin 6 35 PC 775 36 PC 1004 37 Symbol 38 Windows Baltic 39 Wingdings 1 08 Setting mode System User interface Copy Binding margin settin...

Page 372: ... the user s data 2 Encryption valid Performance priority Encrypts the user s data except the files temporarily created and deleted in the image processing such as copying or printing If the setting is changed the data including user s data are erased 1 08 Setting mode System User interface Email 9380 Converting 1 byte katakana into 2 byte katakana at e mail transmission 1 0 1 SYS 0 Non conversion ...

Page 373: ...ng 9389 Single page data saving directory at Save as file 0 0 1 SYS Sets the directory where the file of Save as file is saved 0 Save it under a subfolder 1 Save it without creating a subfolder 1 08 Setting mode System Network Scanning 9390 Page number display format of the file of Save as file and Email transmission 4 3 6 SYS Sets the digit of a page number attached on the file 3 6 3 6 digits 1 0...

Page 374: ... 08 Setting Mode System Network TCP IP 9409 Subnet mask Refer to contents Refer to contents NIC Default value 0 0 0 0 Acceptable value 0 0 0 0 255 255 255 255 12 08 Setting Mode System Network TCP IP 9410 Gateway Refer to contents Refer to contents NIC Default value 0 0 0 0 Acceptable value 0 0 0 0 255 255 255 255 12 08 Setting mode System Network IPX SPX 9411 Enable disable setting of IPX SPX 2 1...

Page 375: ...ilability of SMTP client 1 1 2 NIC 1 Available 2 Not available 12 08 Setting mode System Network SMTP 9438 FQDN or IP address to SMTP server NIC Maximum 128 Bytes 12 08 Setting mode System Network SMTP 9440 Availability of SMTP server 1 1 2 UTY 1 Available 2 Not available 12 08 Setting mode System Network POP3 9446 Availability of POP3 clients 1 1 2 NIC 1 Available 2 Not available 12 08 Setting mo...

Page 376: ... Windows authentication 9515 Windows domain No 1 of user authentication UTY Maximum 128 letters 12 08 Setting mode System Network Windows authentication 9516 PDC Primary Domain Controller name No 1 of authentication UTY Maximum 128 letters 12 08 Setting mode System Network Windows authentication 9517 BDC Backup Domain Controller name No 1 of authentication UTY Maximum 128 letters 12 08 Setting mod...

Page 377: ...P is enabled 12 08 Setting mode System Network SMTP 9584 SMTP Server Option 69 Simple Mail Server Address 2 1 2 OFF ON 1 Valid 2 Invalid 12 08 Setting mode System Network POP3 9585 POP3 Server Option 70 Post Office Server Address 2 1 2 OFF ON 1 Valid 2 Invalid 12 08 Setting mode System Network DHCP 9587 Enabling server s IP address acquired by DHCP 2 1 2 SNTP Server Option 42 NTP Server Address 1 ...

Page 378: ...S 0 OFF 1 to 31 1st to 31st of a month 1 08 Setting mode System Maintenance RDMS 9612 Polling day selection Day 3 0 0 31 SYS 0 OFF 1 to 31 1st to 31st of a month 1 08 Setting mode System Maintenance RDMS 9613 Polling day selection Day 4 0 0 31 SYS 0 OFF 1 to 31 1st to 31st of a month 1 08 Setting Mode System Maintenance RDMS Remote controlled service polling day 9614 Sunday 1 0 1 SYS 0 Invalid 1 V...

Page 379: ...ber 0 32 digits SYS A telephone number can be entered up to 32 digits Use the MONITOR PAUSE button to enter a hyphen 11 08 Setting mode System User interface 9702 Automatic calibration disclosure level 1 0 2 SYS Sets the disclosing level of automatic calibration 0 Service technician 1 Administrator 2 User 1 08 Setting Mode System Maintenance General 9703 Error history display SYS Displays the late...

Page 380: ...nce RDMS Call Display function 9730 Service center call function 1 0 2 SYS 0 OFF 1 Notifies all service calls 2 Notifies all but paper jams 1 08 Setting Mode System Maintenance RDMS HTTP 9732 Service center call HTTP server URL setting SYS Maximum 256 letters 11 08 Setting mode System Counter External counter 9736 Interrupt copying 0 0 1 SYS 0 Invalid 1 Valid 1 08 Setting Mode System Maintenance R...

Page 381: ...service Automatic ordering function of supplies 9756 User s name SYS Maximum 50 letters 11 08 Setting mode System Maintenance Remote controlled service Automatic ordering function of supplies 9757 User s telephone number SYS Maximum 32 digits Enter hyphen with the Monitor Pause button 11 08 Setting mode System Maintenance Remote controlled service Automatic ordering function of supplies 9758 User ...

Page 382: ...lies 9777 Order quantity of toner cartridge K 1 1 99 SYS 1 08 Setting mode System Maintenance Remote controlled service Information about supplies 9778 Condition number of toner cartridge K 1 1 99 SYS 1 08 Setting mode System Maintenance Remote controlled service Automatic supply ordering 9782 Result table printout 1 0 2 SYS 0 OFF 1 Always 2 ON Error 1 08 Setting Mode System Maintenance Remote con...

Page 383: ...s 1 SYS Maximum 192 letters 11 08 Setting mode System Maintenance Remote controlled service 9795 Total counter information transmission setting 0 0 1 SYS 0 Invalid 1 Valid 1 08 Setting mode System Maintenance Remote controlled service 9796 Total counter transmission date setting 0 0 31 SYS 0 to 31 1 08 Setting mode System Network 9798 Temporary communication password setting 99999 SYS Sets a tempo...

Page 384: ...ted or printing is continued by switching to sorting This code is valid only when printing in the stapling mode However printing is always interrupted when staple for saddle stitch runs out 0 Continues printing by switching to sort setting 1 Interrupts printing 4 08 Setting mode System Finisher Interruption of stapling operation no staple 9810 1 Printing BOX printing 0 0 1 SYS When staple runs out...

Page 385: ... mode System General 9817 Maximum number of decimals in the extension fields 2 0 6 SYS 0 to 6 digits 1 08 Setting mode System General 9818 The default value of the stored attached file name of a File Email 0 0 1 SYS 0 DOCYYMMDD 1 NetBios name 1 08 Setting mode System User interface Off Device Customization Architecture 9819 STAGE SSL 0 0 1 SYS Sets whether SSL communication is enabled or disabled ...

Page 386: ... Paper size series setting Refer to contents 0 1 SYS 0 AB series 1 LT series Default value ODA 1 Others 0 1 08 Setting mode System Maintenance General 9845 Sales channel setting Refer to contents 0 1 SYS 0 OA dealer 1 IT sellout Default value ODC OA 0 ODC IT 1 1 08 Setting mode System General Remote controlled service Automatic ordering function of supplies 9880 Total counter data transmission dat...

Page 387: ...hether the calibration chart printing is charged or not 0 No charge 1 Charge 1 08 Setting mode System Image Default value setting Background peak adjustment 9897 Black 5 1 9 SYS 1 4 2 3 3 2 4 1 5 0 6 1 7 2 8 3 9 4 1 08 Setting mode System Image Default value setting Density in the scan mode 9898 Color 6 0 11 SYS 0 Auto 1 5 2 4 3 3 4 2 5 1 6 0 7 1 8 2 9 3 10 4 11 5 1 08 Setting mode System Image De...

Page 388: ...sheets exceeding upper limit Short size 9937 1 Thick1 0 100 100 SYS 100 to 100 4 08 Setting mode System Finisher Stapling setting Acceptable number of sheets exceeding upper limit Short size 9937 2 Thick2 0 100 100 SYS 100 to 100 4 08 Setting mode System Finisher Stapling setting Acceptable number of sheets exceeding upper limit Short size 9937 3 Thick3 0 100 100 SYS 100 to 100 4 08 Setting Mode S...

Page 389: ...ault setting 9972 PPC 0 3 3 SYS The larger the value the more the paper is judged as a blank page The smaller the value the less the paper is judged as a blank page 1 08 Setting mode System User interface Default setting Blank page judgment Default setting 9973 SCN 0 3 3 SYS The larger the value the more the paper is judged as a blank page The smaller the value the less the paper is judged as a bl...

Page 390: ...on 0 0 1 SYS 0 MENU screen 1 EWB screen 1 08 Setting Mode System Fax 9987 Retention of fax sending settings 0 0 3 SYS Sets whether the fax sending settings are retained or not 0 Clears all settings The authentication screen is displayed if user authentication or department management is enabled 1 Clears all 2 Clears only addresses 3 Retains all settings 1 08 Setting Mode System Paper feeding Custo...

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