45641001TH Rev.1
5-4 /
Oki Data CONFIDENTIAL
5.2 Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER”
or “CALL SERVICE” symbol is blinking.
Notes:
For the error codes not described in this guide, refer to the Hardware Guide.
5.2.1 Jam
Error code Classification
Contents
Troubleshooting
EA10
Finisher jam
Paper not detected: Paper was not detected at the
finisher within the set period after the paper was fed
by the main unit.
P. 5-28
EA20
Early arrival jam: A piece of paper is fed and then
the next piece of paper is fed at an interval shorter
than the specified time.
P. 5-28
EA26
Paper transport jam (stop command request):
Main unit requested finisher to stop operating while
finisher was feeding paper.
P. 5-29
EA2A
Paper transport jam (Between entrance transport
and exit transport): Leading edge of paper in finisher
transport path passed entrance transport sensor, but
did not arrive at exit transport sensor.
P. 5-29
EA2B
Paper transport jam (Exit transport sensor): Paper
stayed for longer than set period at exit transport
sensor while being transported in finisher transport
path.
P. 5-30
EA31
Power-ON jam: Paper was detected at either the
entrance transport sensor or the exit transport
sensor while the power was on and the finisher’s
side cover was closed.
P. 5-30
EA40
Side cover open jam: Jam occurred because
finisher’s side cover was opened while finisher was
transporting paper.
P. 5-31
EA50
Stapling jam: Staple jam occurred at stapler.
P. 5-31
