Error Messages
- 137 -
Tr
oubleshooting
7
Error Messages
This section explains the causes and remedies for the error messages displayed on the display screen
and the function of the <
STATUS
> key.
Error Messages Displayed on the Screen
Memo
In the following lists:
- "%COLOR%" indicates K (black)
- "%TRAY%" indicates tray 1, tray 2 or the MP tray
- "%ERRCODE%" indicates an error code
- "%FS_ERR%", "%CODE%", and "%FATALSTRING1%" indicate detailed information on errors
- "%MEDIA_SIZE%" indicates paper size
- "%MEDIA_TYPE%" indicates a paper type
- "%COVER%" indicates Top Cover or Rear Cover.
If the displayed message includes "Please see Help for details", you can check countermeasures for the error by pressing the
<
?HELP
> key on the operator panel.
If in the displayed message there is "
to Close", press
on the control plan to remove the error.
Reference
For details on the function of the <
STATUS
"Checking the Machine's Status From the <STATUS> Key" on P. 148
.
General Error Messages for All Functions
Error
code
Message
<Status>
key
Cause/Remedy
Inspection is required.
PU Flash Error
Blinks
Firmware error has occurred.
Contact your dealer.
Inspection is required.
PU Communication Error
Blinks
Firmware error has occurred.
Contact your dealer.
%COLOR% Toner Low.
Please see Help for details.
Lights
up*
The toner cartridge of the indicated color is low.
Prepare a new toner cartridge.
* If the <
SETTING
> key > [
Admin Setup
] > [
Device Man-
agement
] > [
System setup
] > [
Near life LED
] is set to
[
Disable
], the <
STATUS
> key does not turn on.
Image Drum Unit Near Life.
Please see Help for details.
Lights up* The Image Drum Unit is near the end of its life.
Prepare a replacement image drum.
* If the <
SETTING
> key >[
Admin Setup
] > [
Device Man-
agement
] > [
System setup
] > [
Status in Near life
] is set
to [
Enable
] and [
Near life LED
] is set to [
Disable
], the
<
STATUS
> key does not turn on.
If [
Status in Near life
] is set to [
Disable
], this message is
not displayed and the <
STATUS
> key does not turn on.
413
%COLOR% Toner Empty
%ERRCODE%
Please see Help for details.
Blinks
The toner cartridge of the indicated color is
empty.
Replace it with a new toner cartridge.
413 : K
%COLOR% Toner Empty
Please see Help for details.
Lights up The toner cartridge of the indicated color is
empty.
Replace it with a new toner cartridge.
OK
OK
