Oki IP-5530, User Manual, Page: 210 / 265

210
Troubleshooting
Check the problem
Before deciding that there is a serious problem with the printer, check the following items.
Power does not turn on.
Items to be checked Corrective measures
Power cable connection Check that the power cable is correctly plugged into the power outlet.
Power supply to the outlet Supply power to the power outlet.
The paper guide is not heated even when the heater is turned on.
Items to be checked Corrective measures
Printer status The paper guide is heated during printing or when the heater is turned on with the
heater control menu. Make sure that the paper guide is heated by printing the nozzle
print pattern or set the heater to ON.
See
Adjust the heaters temperatures on
page 194
.
Host computer RIP software setting The heater temperature can also be set in the RIP software on the host computer. Check
the host computer setting.
Heater control menu Turn on the heaters (afterheater/printheater/preheater) again, and then print the nozzle
print pattern or forcibly set the heater to ON to check that the paper guide is heated.
See
Adjust the heaters temperatures
on
page 194
.
The printer does not start or operate correctly.
Items to be checked Corrective measures
ERROR
LED and message on the
operation panel
See
When an error message is displayed
on
page 215
.
The printer cannot print.
Items to be checked Corrective measures
USB cable connection Connect the USB cable correctly.
See
To connect the USB cable on
page 35
.
ERROR LED and message on the
operation panel.
See
When an error message is displayed
on
page 215
.
ERROR LED off Print the nozzle adjustment pattern.
See
Print the nozzle print pattern
on
page 92
. (Confirm that the RIP software
Test pattern
is printed.)
Print head cleaning Clean the print heads.
See
Performing cleaning independently
on
page 115
.