Oce CS231, Operation Manual

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6 Troubleshooting
6-76 CS240/CS231
6.10 Main messages and their remedies
Message Cause Remedy
Originals left on original glass. The document was left on the original
glass. Remove the document from the orig-
inal glass.
Paper of matching size is not availa-
ble.
Select the paper size. Paper of a suitable size is not loaded
in a paper tray. Either select paper of a different size
or load paper of a suitable size.
Load paper into the bypass tray. Paper of a suitable size is not loaded
in the bypass tray. Load paper of the appropriate size
into the bypass tray.
The original size cannot be detect-
ed.
Select the paper size. 1) The document is not positioned
correctly.
2) A document with a non-standard
size or with a size too small to be de-
tected is loaded. 1) Position the document correctly.
2) Select the correct paper size.
The image will not fit on selected
paper.
Change the direction of the original. The image does not fit in the paper. Load the document turned 90 de-
grees.
Cannot be set with XXX. Functions that cannot be used to-
gether are selected. Make copies using only one of the
functions.
The output tray has reached its ca-
pacity.
Remove all paper from the tray indi-
cated by
% .
Since the maximum amount of cop-
ies for the indicated finisher output
tray has been exceeded, the machine
is unable to make copies. Remove all paper from the indicated
tray.
Enter User Name and password,
and then touch [Login] or press the
[Access] key. User authentication settings have
been specified. Copies cannot be
made unless a user name and its cor-
rect password are entered. Type in your user name and pass-
word. (See p. 3-36.)
Enter Account Name and password,
and then touch [Login] or press the
[Access] key. Account track settings have been
specified. Copies cannot be made
unless an account name and its cor-
rect password are entered. Type in your user name and pass-
word. (See p. 3-39.)
Your account has reached its maxi-
mum allowance. The limit on the number of pages that
can be printed has been reached. Contact the administrator of the ma-
chine.
The part indicated by % is open.
Ensure that it is properly closed.
Since a machine door or cover is
open or an option is not installed cor-
rectly, the machine is unable to make
copies. Make sure that all doors and covers
are closed and that all options are in-
stalled correctly.
Install toner cartridge, and close all
doors. The indicated toner cartridge is not
installed correctly. Reinstall the supplies or parts, or
contact your technical representa-
tive.
Install the waste toner box and
close all doors. The waste toner box is not installed
correctly.
Replenish paper. The indicated tray has run out of pa-
per. Load paper into the indicated tray.
(See p. 3-44, p. 3-47, p. 3-48, and
p. 3-49.)
Toner cartridge (X) needs to be re-
placed soon. The toner for the indicated color is
about to run out. Prepare to replace the toner cartridge
according to your maintenance
agreement. (See p. 10-3)
Replace toner cartridge (X). Since the toner for the indicated color
has run out, the machine is unable to
make copies. Replace the toner cartridge accord-
ing to your maintenance agreement.
(See p. 10-3)
No more staples.
Replace the staple cartridge, or
cancel stapling. The staples have run out. Replace the staple cartridge.
(See p. 10-23.)
Misfeed detected. Since a paper misfeed occurred, the
machine is unable to make copies. Clear the paper misfeed. (See p. 6-5.)
Reinsert the following # of originals:
22 After clearing a paper misfeed, it is
necessary to reload certain pages of
the document that have already been
fed through the ADF. Load the indicated document pages
into the ADF.
Malfunction detected.
Inform the service representative of
the error code. The machine malfunctioned and is
unable to make copies. Inform your technical representative
of the code displayed on the touch
panel.