Oce CS191 Phase 3, User Manual

Page: 351 / 712

Troubleshooting 6
CS191 (Phase3) 6-61
The edge of the printed
output is dirty. Is the original cover pad
dirty? Clean the original cover pad with a
soft cloth dampened with a mild de-
tergent. (See p. 11-5.)
Was the selected paper size
larger than the original (with a
Zoom setting of "
e 1.000")?
Select a paper size that is the same
size as the original.
Otherwise, select the "Auto Zoom"
setting to enlarge the copy to the
selected paper size. (See p. 4-46.)
Is the orientation of the origi-
nal different from the orienta-
tion of the paper (with a Zoom
setting of "
e 1.000")?
Select a paper size that is the same
size as the original. Otherwise, se-
lect a paper orientation that is the
same as that of the original.
Was the copy reduced to a
size smaller than the paper
(with a reduced zoom ratio
specified)? Select a zoom ratio that adjusts the
original size to the selected paper
size. (See p. 4-46.)
Otherwise, select the "Auto Zoom"
setting to reduce the copy to the se-
lected paper size. (See p. 4-46.)
Even though the paper
misfeed was cleared,
copies cannot be pro-
duced. Are there paper misfeeds at
other locations? Check the touch panel for other pa-
per misfeed indications, and then
remove any misfed paper at all other
locations. (See "Paper misfeed indi-
cations" on page 6-8.)
Printing with the
"2
1" or "2 2"
Simplex/Duplex settings
are not possible.
Have settings been selected
that cannot be combined? Check the combinations of the se-
lected settings.
Copying is not possible
even though the pass-
word is entered on a ma-
chine with user
authentication/account
track set. Did the message "Your ac-
count has reached its maxi-
mum color-copy (black-copy)
allowance." appear? Contact your administrator.
Symptom Possible cause Remedy