Oce 1000C, Job Management Manual

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C
C-2 Troubleshooting
Troubleshooting
Before you call for service, follow the suggestions in this section. If you cannot
resolve the problem, make a note of the error condition and contact your authorized
service/support center.
Command WorkStation or Command WorkStation LE does not
respond
If the Command WorkStation or Command WorkStation LE windows do not update,
log off and then quit Command WorkStation or Command WorkStation LE. Restart
Command WorkStation or Command WorkStation LE, or restart the computer. To
force an exit from Command WorkStation, press Ctrl-Alt-Delete, and use the Task
Manager to close Command WorkStation.
If the Command WorkStation or Command WorkStation LE windows do not update,
or no jobs are displayed, and the mouse has no effect (you cannot select a job or a
window, use a right mouse command, or choose a menu item), the Océ 1000C is
down or network communication has failed.
At the Océ 1000C, disconnect and reconnect the network cable, and try printing a
Test Page or Configuration page. If that fails, restart the server.