Novell ZENworks Network Access Control 5.0, User Manual

Page: 187 / 534

End-user Access 187
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3c If an error message is returned indicating that the agent could not be found, the agent was
not installed properly. Re-install the agent as described in
“Installing the MAC OS Agent”
on page 181 .
3d If the agent is installed but not running, enter the following at the command line:
sudo OSXNACAgentDaemon restart
3e Check the
Activity Monitor
window again to see if the
osxnactunnel
process is
running. If it is still not functioning properly after re-installing the agent and attempting to
restart the process, contact your network administrator for assistance.
Removing the Mac OS Agent
To remove the Mac OS agent:
Mac endpoint>>Double-click Desktop icon>>Aplication folder>>Utilities folder
1 Select
Mac OS X Terminal
. A terminal window opens ( Figure 5-26 on page 186 ).
2 Enter the following at the command line:
remove_osxnacagent
3 Remove the firewall entry:
3a Select
Apple Menu>>System Preferences>>Sharing->Firewall
tab.
3b Select
OS X NAC Agent
.
3c Click
Delete
.