
Nortel Switched Firewall 2.3.3 User’s Guide and Command Reference
408
Troubleshooting
213455-L, October 2005
Failed to establish trust between
SmartCenter Server and Firewall
In this scenario, the user is unable to establish trust between the SmartCenter Server and the
Firewall.
N
OTE
–
This scenario assumes you are logged into a SmartCenter Server that is installed on a
separate workstation.
Failure to establish trust may also mean that you cannot download policies to the Firewall (see
Re-establishing SIC on page 410
).
Actions
Verify that the management station is connected to the correct port by entering the
following command on the Firewall:
Reset the Secure Internal Communication (using the one-time password) using the
following command.
N
OTE
–
One-time password
is used to establish the first-time communication. After that, the
password is negotiated by the devices and changed to another password, which is used for the
rest of the session.
Unload the firewall policies:
/info/net/if
/cfg/fw/sic
/maint/fw/unldplcy
!
C
AUTION
—
Unloading the firewall policies allows all traffic to pass through the firewall.
Remember to push your firewall policies from the Check Point SmartDashboard after you have
re-established trust.