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Handheld error messages
Handheld User Guide
275
Transaction error -
decryption error
If this message appears, your handheld might have a different
encryption key than your desktop. Refer to the
Redirector Settings
Online Help
for more information on generating encryption keys.
Transaction error - failure
at service
If this message appears, a temporary problem occurred with the
Nextel wireless network. Resend the message later.
Transaction error -
general failure
If this message appears, there is a general error transmitting the
message. Try registering with the Nextel wireless network. Verify
that you are in an area of sufficient wireless coverage for sending
and receiving messages. You are in an area of sufficient wireless
coverage if
NXTL
or
NxTL
and one or more bars appear with the
wireless coverage indicator in the handheld status section of the
screen. Refer to your
Getting Started Guide
for more information on
registering your handheld.
If this message continues to appear, contact Nextel Customer
Care.
Transaction error -
timeout
If this message appears, a temporary problem with the
connection to your BlackBerry Enterprise Server prevented your
message from being sent. Contact your system administrator for
more information.
Transaction error -
unknown command
If this message appears, an error occurred with the handheld’s
radio. Try registering with the Nextel wireless network. Try
registering with the Nextel wireless network. Verify that you are in
an area of sufficient wireless coverage for sending and receiving
messages. You are in an area of sufficient wireless coverage if
NXTL
or
NxTL
and one or more bars appear with the wireless
coverage indicator in the handheld status section of the screen.
Refer to your
Getting Started Guide
for more information on
registering your handheld.
If this message continues to appear, contact your system
administrator.
Transaction error -
unknown service, bad
UID
If this message appears, your handheld has not received the
correct service book to send and receive messages. Connect your
handheld to the desktop software, and then send your message.
Unable to
compress/encrypt
message
If this message appears, the handheld could not send the
message because it could not be encrypted properly. Generate a
new encryption key. Refer to the
Redirector Settings Online Help
for
more information on generating encryption keys.
Unable to find specified
service
If this message appears, the service to which your message is
addressed is not available. Connect your handheld to the desktop
software to receive the correct service information.
Transmission error
Description
Summary of Contents for BlackBerry 6510
Page 1: ...BlackBerry 6510 from Nextel Handheld User Guide...
Page 8: ......
Page 68: ...Receiving SMS messages 68 BlackBerry Wireless Handheld...
Page 92: ...Managing messages and call logs 92 BlackBerry Wireless Handheld...
Page 108: ...Address Book 108 BlackBerry Wireless Handheld...
Page 118: ...Using Nextel Direct Connect 118 BlackBerry Wireless Handheld...
Page 168: ...Browsing web pages 168 BlackBerry Wireless Handheld...
Page 208: ...Calendar 208 BlackBerry Wireless Handheld...
Page 216: ...Calculator 216 BlackBerry Wireless Handheld...