Nextel BlackBerry 6510, User Manual

Page: 258 / 296

Troubleshooting
258 BlackBerry Wireless Handheld
Attempting to display a
null page The web page that you are attempting to view no longer exists or
is currently unavailable.
Browser Error If this message appears, a problem occurred when starting the
application. Contact Nextel Customer Care for more information.
Internal Server Error If this message appears, a server error occurred when your
handheld requested the web page. Click the trackwheel to view
the menu and click
Refresh to reload the web page. If you
continue to receive this message, try loading a different web
page.
Unable to find a
converter for the
following content type If this message appears, the application does not support the
content type on the web page. Load a different web page.
WAP Service Book does
not exist or does not
contain appropriate
values If this message appears, you need to update your WAP service
book. To reload your WAP service book, you need to register your
handheld. Refer to your
Getting Started Guide for more information
on registering with the network.
If you continue to encounter problems after registering with the
network, contact Nextel Customer Care.
Fetch Request Failed
because it requires
authorization The web page that you are attempting to load requires
authorization. If a page requires authorization, the application
attempts to obtain a valid user name and password three times. If
you supply three incorrect user name and password
combinations, this error appears. This message also appears if you
press the
Escape button when the application prompts for a user
name and password.
Click the trackwheel to view the menu and click Refresh to reload
the web page. If you continue to receive this message, try loading
a different web page.
The fetch request
returned a 301 REDIRECT
response without a
location to redirect to The web page that you are attempting to view has moved, no
longer exists, or is too old. Verify that the web page address is
current and try to load the web page again.
Unable to parse address If this message appears, the address that you typed might be
incorrect. Try typing the address again.
Error Description