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BlackBerry 6510 from 
Nextel

®

Handheld User Guide

Summary of Contents for BlackBerry 6510

Page 1: ...BlackBerry 6510 from Nextel Handheld User Guide...

Page 2: ...various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various count...

Page 3: ...applications 28 Configuring your handheld s options 36 Tips for using your handheld 36 Email and PIN messages 37 Message icons 38 Sending email and PIN messages 39 Setting message options 43 Insertin...

Page 4: ...ges screen 86 Deleting messages and call logs 87 Tips for managing messages and call logs 91 Address Book 93 Address Book icons 94 Setting Address Book options 94 Adding addresses 95 Adding pauses and...

Page 5: ...n the Phone screen 130 Customizing Phone options 131 Calling voice mail 139 Using phone call notes 141 Using pauses and waits 143 Placing three way calls 144 Viewing phone status 146 Placing emergency...

Page 6: ...s 181 Tasks icons 182 Setting task options 182 Adding tasks 183 Managing tasks 184 Tips for using the Tasks application 186 Calendar 187 Calendar icons 188 Before you begin 188 Setting Calendar option...

Page 7: ...g the Calculator 215 Tips for using the Calculator application 215 Options 217 Setting the Alarm 218 Locking the keyboard 219 Customizing notification profiles 220 Setting the Auto On Off feature 229...

Page 8: ......

Page 9: ...04195 001 ACC 04173 001 or any other charging units provided or specifically approved by Research In Motion Limited RIM for use with this equipment Other usage will invalidate any warranty provided w...

Page 10: ...our vehicle prior to using the handheld Do not use any charging unit as a means of storing your handheld while in a vehicle RF signals may affect improperly installed or inadequately shielded electron...

Page 11: ...ference If you have any reason to suspect that interference is taking place turn your handheld OFF immediately Hearing Aids Some digital wireless devices may interfere with some hearing aids In the ev...

Page 12: ...d nor the lithium battery should be disposed of in fire Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types To recharge the ba...

Page 13: ...se liquid or aerosol cleaners or solvents Clean only with a dry cloth High heat The handheld and any accessories should be situated away from any heat sources such as radiators heat registers stoves o...

Page 14: ...elines respecting safety levels of RF exposure for handheld wireless devices which in turn are consistent with the following safety standards previously set by Canadian U S and international standards...

Page 15: ...ines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin...

Page 16: ...ng term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by UL ___________________________________ In the United States and Canad...

Page 17: ...y cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide re...

Page 18: ...dealer or an experienced radio TV technician for help Industry Canada Certification This device complies with Industry Canada RSS 119 under certification number 2503A R6510IN Class B compliance This d...

Page 19: ...to describe information about your handheld Note Depending on your Nextel service plan or your integration option some applications or services might not be available on your handheld Contact Nextel C...

Page 20: ...n the sections that are marked with this note if you have integrated your handheld with an enterprise email account that uses the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector Micr...

Page 21: ...Backup and Restore Online Help the Desktop Manager Online Help the Intellisync Online Help the Netscape Address Book Help and the Frequently Asked Questions Online Help To view procedures for and inf...

Page 22: ...ackBerry Web Client click Help in any BlackBerry Web Client window Nextel Services Guide This guide provides information on setting up the BlackBerry Web Client and using exciting Nextel services It a...

Page 23: ...o know your handheld This section provides information on the following topics Using the keyboard and trackwheel Activating backlighting Navigating applications Configuring handheld options Tips for u...

Page 24: ...e Power button to activate backlighting and you can generate numbers punctuation marks and special characters by pressing the Alt key in combination with the alphabetic keys The trackwheel helps you n...

Page 25: ...tton to speak to your contact Release the PTT button to listen to your contact Character roll Typing special characters When you are composing a message or typing text hold a letter and roll the track...

Page 26: ...ss lines Hold the Alt key and press the Forward key to scroll through field options In the Calendar application hold the Alt key and press the Forward key to move to the next day week or month Left Sh...

Page 27: ...your cursor to a new line Press the Enter key to choose a selected item Backspace key Deleting characters Press the Backspace key to move the cursor backward and to delete characters to the left of t...

Page 28: ...verage indicator and the battery power indicator The handheld status section also appears on the screen when you are in the Alarm application The time and wireless coverage indicator appear on the scr...

Page 29: ...Phone application on the General Options screen the Dial from Home Screen field must be set to No Refer to Setting general phone options on page 136 for more information Home screen Messages icon To n...

Page 30: ...ou want to specify Use the Space key You can press the Space key to scroll through your options Release the Space key when the preferred option appears This guide uses the Space key method to describe...

Page 31: ...sages Saved Messages Store messages for future viewing Search Messages Locate messages Compose Type and send email and PIN messages Phone Place and mute phone calls put phone calls on hold and initiat...

Page 32: ...et options nextel com Open a web page with support and account information BlackBerry Browser Browse web pages and view web page addresses securely using your corporate Mobile Data Service Save web pa...

Page 33: ...sages You cannot place or answer phone calls except for emergency phone calls place or answer Nextel Direct Connect calls send or receive messages or browse web pages until you turn on the radio again...

Page 34: ...u can also place and answer phone calls and Nextel Direct Connect calls browse web pages and receive SMS messages You can send and receive email and PIN messages You can also place and answer phone ca...

Page 35: ...essages receive SMS messages place and answer Nextel Direct Connect calls browse web pages answer phone calls or place phone calls to non emergency numbers You can continue to use the other handheld a...

Page 36: ...t item Press the Space key twice to insert a period when you are typing text the letter following the period is capitalized automatically Type the first letters of the name or the initials separated b...

Page 37: ...ssages Setting message options Inserting symbols Formatting your messages Using cut copy and paste Using the Find feature Adding attachments to messages Customizing the auto signature Receiving delive...

Page 38: ...e was sent to the network PIN message was delivered to the recipient s handheld draft of email or PIN message is saved not sent unread message transmission error message returned message transmission...

Page 39: ...en If you are in an area of wireless coverage that is sufficient for sending email messages a check mark appears beside the message within a short period of time This icon indicates that your message...

Page 40: ...t person To send a PIN message 1 On the Home screen click the Compose icon The To screen appears 2 Select a contact for which you have saved a PIN and click the trackwheel to view the menu Click PIN T...

Page 41: ...ge automatically when you return to an area with sufficient wireless coverage Refer to Message icons on page 38 for more information on the icons that appear on the Messages screen To send a message t...

Page 42: ...el to view the menu Click a send method either email or PIN For this example click Email The One Time Email screen appears To screen menu Email item 3 Type your contact s email address Click the track...

Page 43: ...er email or PIN For this example click Email 4 Type a subject in the Subject field and press the Enter key Type your message 5 Click the trackwheel to view the menu Click Send You return to the Messag...

Page 44: ...Home screen click the Messages icon The Messages screen appears 2 Click the trackwheel to view the menu Click Options The Message List Options screen appears 3 In the fields that you want to set press...

Page 45: ...ns for all email and PIN messages 1 On the Home screen click the Compose icon The To screen appears 2 Select a contact and click the trackwheel to view the menu Click a send method email or PIN For th...

Page 46: ...a message inserting symbols 4 Select the symbol that you want to use 5 Click the trackwheel to insert the symbol in your message You can also press the associated letter that appears under the symbol...

Page 47: ...ers When you type the first letter that you type is capitalized automatically When you type a period followed by a space the next letter that you type is capitalized Your handheld recognizes the begin...

Page 48: ...the Alt key NUM lock mode is activated and you can type numbers on any screen Press the Alt key to turn off NUM lock mode Using AutoText The AutoText feature automatically replaces certain text that...

Page 49: ...pelling 3 Press the Space key The correctly spelled word replaces the error Composing a message AutoText corrected spelling To add a new AutoText entry 1 On the Home screen click the Options icon The...

Page 50: ...n use AutoText macros to quickly type variable items such as the current date and time your handheld s phone number and PIN and owner information 1 On the Home screen click the Options icon The Option...

Page 51: ...ry to be available 9 Click the trackwheel to view the menu Click Save You can test your new entry by typing the keyword while composing a message The value for the macro is inserted in your message To...

Page 52: ...an delete it 1 On the Home screen click the Options icon The Options screen appears 2 Click AutoText The AutoText screen displays a list of default AutoText entries Select the entry that you want to d...

Page 53: ...kwheel to view the menu Click Paste Using the Find feature Your handheld s Find feature locates specific words and numbers within sent and received messages You can use this feature in messages on the...

Page 54: ...er that you want to locate within the message and click the trackwheel The cursor moves to the first occurrence of the word or number that you specify 5 After you locate a specific word or number you...

Page 55: ...sting all of your contacts 4 Select a contact and click the trackwheel to view the menu Click Continue You return to your message and the Address Book entry for the contact that you selected is added...

Page 56: ...enu Click Email 3 In the Subject field type confirm followed by your subject line To insert angle brackets press the Symbol key and insert them from the Symbols dialog box Integration with new or ISP...

Page 57: ...n how you have configured your handheld s notification profiles To read a message 1 On the Home screen click the Messages icon The Messages screen appears Messages are listed in chronological order gr...

Page 58: ...action sends a reply to all recipients of the message and includes the text of the original message as part of the reply Delete This action deletes the open email or PIN message Refer to Deleting mes...

Page 59: ...ddress or PIN for the recipient or sender This option is only available when your cursor is in the From or To field of the open email or PIN message with a person s name showing as it appears in an Ad...

Page 60: ...automatically on the Message List Options screen set the Auto More field to Yes Refer to Setting message options on page 43 for more information When the Auto More option is enabled your handheld requ...

Page 61: ...he entry to your handheld s Address Book 1 On the Home screen click the Messages icon The Messages screen appears Tip You can return to the Messages screen while you are waiting for the rest of the me...

Page 62: ...options If the contact is not in your Address Book click Add to Address Book If the contact is already in your Address Book but you want to update the information click Update Address 5 The attachmen...

Page 63: ...the trackwheel to scroll horizontally in any application in which you can type or view text Press the Space key to insert the at sign and period characters in an Email field Press the Space key twice...

Page 64: ...the trackwheel Hold the Alt key and roll the trackwheel to move up or down a page in the Messages application Press the Enter key to move down a page in an open message Press the Alt key and the Enter...

Page 65: ...Receiving SMS messages This section provides information on the following topics Message icons Before you begin Receiving an SMS message Setting SMS options Reading SMS messages Tips for reading SMS...

Page 66: ...t has SMS capabilities When you receive a new SMS message your handheld displays notification on the Home screen and provides other notification depending on how you have configured your handheld s no...

Page 67: ...ormation on deleting messages Previous Item This option closes the current item and opens the previous item if a previous item exists Next Item This option closes the current item and opens the next i...

Page 68: ...Receiving SMS messages 68 BlackBerry Wireless Handheld...

Page 69: ...as opened Marking messages as unopened Searching messages and phone call logs Managing calls on the Messages screen Deleting messages and call logs Tips for managing messages and call logs Note Some o...

Page 70: ...file an email message 1 On the Home screen click the Messages icon The Messages screen appears 2 Select the email message that you want to file and click the trackwheel to view the menu Click File The...

Page 71: ...eading a message click the trackwheel to view the menu Click File If you do not want to show filed messages in the Messages application on the Message List Options screen set the Hide Filed Messages o...

Page 72: ...leted from both your handheld and your desktop Press the Space key until the preferred option appears 5 Click the trackwheel to view the menu Click Save Your messages are filed or deleted automaticall...

Page 73: ...eld must delete messages to free memory it does not delete saved messages To save a message 1 On the Home screen click the Messages icon The Messages screen appears 2 Select a message and click the tr...

Page 74: ...the message is saved you can delete the message from the Messages screen Refer to Deleting messages and call logs on page 87 for more information on deleting messages To remove messages from the Saved...

Page 75: ...been sent Open the message to resume composing it You can save send or delete the message Editing messages After you send an email or PIN message you can edit its text and add or change a recipient a...

Page 76: ...r PIN message 1 On the Home screen click the Messages icon The Messages screen appears 2 Select a sent message for which you want to change the recipient and click the trackwheel to view the menu For...

Page 77: ...em When you resend a message that was sent successfully on the first attempt a copy of the original message is sent and the original message remains on the Messages screen Note You can also change the...

Page 78: ...a message as opened 1 On the Home screen click the Messages icon The Messages screen appears 2 Select an unopened message and click the trackwheel to view the menu Click Mark Opened Messages screen m...

Page 79: ...essages icon The Messages screen appears 2 Select an opened message and click the trackwheel to view the menu Click Mark Unopened Messages screen menu Mark Unopened item The message is marked as unope...

Page 80: ...ndheld It does not search the messages on your desktop Integration with enterprise email account You can only search for the email messages that you have saved in folders if you have integrated your h...

Page 81: ...nd Type fields press the Space key until the preferred option appears 7 After you set the terms of your search click the trackwheel to view the menu Integration with enterprise email account If you ar...

Page 82: ...ng a very specific folder limits the scope of your search If you search a low level folder and do not find any email messages with your search terms return to a higher level folder and select a less s...

Page 83: ...ch Messages icon The Search screen appears 2 Click the trackwheel to view the menu Click Recall Your saved searches are listed 3 Select the search that you want to edit Click the trackwheel to view th...

Page 84: ...m 4 Edit the search criteria Click the trackwheel to view the menu If you do not want to save the changes click Search If you want to save your changes click Save The Save Search screen appears Type a...

Page 85: ...r person 1 On the Home screen click the Messages icon The Messages screen appears 2 Select a message from a sender or recipient for whom you want to search For this example to search for all messages...

Page 86: ...whether you want your phone calls and Nextel Direct Connect calls to be logged on the Messages screen Each call is saved on this screen with the date time length of the call the name of the caller or...

Page 87: ...creen appears The details for the call are listed Deleting messages and call logs Although your handheld has ample memory space for storing messages and call logs you should delete unnecessary items t...

Page 88: ...iliation any messages that you delete on your handheld are also deleted on your desktop Refer to Using wireless email reconciliation on page 72 for more information on enabling this feature Warning If...

Page 89: ...The Message List Options screen appears 3 In the Delete On field press the Space key until Mailbox Handheld appears Integration with enterprise email account If you have integrated your handheld with...

Page 90: ...to view the menu Click Purge Deleted Items A dialog box appears that prompts you to confirm the action Click Yes Your desktop s Deleted Items folder is emptied Note Any filed email messages that you d...

Page 91: ...message or a missed phone call as opened or unopened Press M to open the Messages screen on the Search Results screens or in the Saved Messages application Press V to open the Saved Messages screen on...

Page 92: ...Managing messages and call logs 92 BlackBerry Wireless Handheld...

Page 93: ...topics Address Book icons Setting Address Book options Adding addresses Adding pauses and waits to phone numbers Changing user defined field names Adding group addresses Using Remote Address Lookup M...

Page 94: ...o Yes Allow Duplicate Names Select whether you want to allow the same name to appear more than once in the Address Book By default this option is set to Yes To set Address Book options 1 On the Home s...

Page 95: ...con The Find screen appears 2 Click the trackwheel to view the menu and click New Address The New Address screen appears 3 Type your contact s information and press the Enter key at the end of each fi...

Page 96: ...og or Nextel Direct Connect call log from a contact who is not currently in your Address Book and scroll to the top of the message For this example open a received email message Place your cursor in t...

Page 97: ...appear in the message followed by a link for the recipient Links can also appear in the body of the message For this example select an email address link for the contact that you want to add to your...

Page 98: ...ck Edit 5 Select the number field in which you want to insert the number Click the trackwheel to view the menu and click Paste The number is inserted in the field 6 Click the trackwheel to view the me...

Page 99: ...e x and characters which can be typed without pressing the Alt key Mobile Type your contact s cellular phone number This field accepts numbers parentheses and the x and characters which can be typed w...

Page 100: ...ntact s ZIP code or postal code This field accepts letters and numbers You must press the Alt key to type numbers in this field Country Type your contact s country This field accepts letters numbers a...

Page 101: ...art of the phone number and click the trackwheel to view the menu 4 Click Add Wait or Add Pause 5 Type the remaining part of the phone number 6 Click the trackwheel to view the menu Click Save The con...

Page 102: ...all of your contacts Adding group addresses After you add individual addresses to your Address Book you can create a group email address When you send a message to a group address the email message is...

Page 103: ...t the status of your search and the search criteria are displayed 3 After the search is complete select the Search Result field and click the trackwheel to view the menu Click View Lookup The results...

Page 104: ...Replace This action replaces the contact information that is stored on your handheld with the information for the selected contact in the lookup results Replace All This action replaces the contact in...

Page 105: ...al Address Book entries 1 On the Home screen click the Address Book icon The Find screen appears 2 Select the name of the contact whose information you want to view Click the trackwheel to view the me...

Page 106: ...to view the menu Click Edit The Edit Address screen appears 3 Edit the contact information Click the trackwheel to view the menu Click Save To edit group Address Book entries 1 On the Home screen cli...

Page 107: ...s Book icon The Find screen appears 2 Select the name of the group that you want to delete Click the trackwheel to view the menu Click Delete Group A dialog box prompts you to confirm the deletion 3 C...

Page 108: ...Address Book 108 BlackBerry Wireless Handheld...

Page 109: ...ection provides information on the following topics Before you begin Using the Push to Talk button Placing Nextel Direct Connect calls Answering Nextel Direct Connect calls Ending Nextel Direct Connec...

Page 110: ...e Nextel Direct Connect Private Calls Call Alerts and Group Calls if in the handheld status section of the screen NXTL NXTl NXtl or nXtl and one or more bars appear with the wireless coverage indicato...

Page 111: ...act that you want to speak to using Nextel Direct Connect 1 On the Home screen click the Phone icon The Phone screen appears 2 Select One Time Dial and click the trackwheel The Phone Number DCID dialo...

Page 112: ...of the talkgroup 4 Click Join The Joining Talkgroup dialog box indicates that your handheld is attempting to join the talkgroup The Talkgroup Joined dialog box appears after your handheld successfull...

Page 113: ...the volume on page 127 for more information To end the call click the trackwheel to view the menu Click End Call On the Active Call screen you can also hold the Escape button to end the call You retu...

Page 114: ...t and your handheld s Nextel Direct Connect Number 4 Press and hold the PTT button to speak to your contact Release the PTT button to listen to your contact Note Your handheld has built in shortcuts t...

Page 115: ...at you have saved for your talkgroup and your handheld s Nextel Direct Connect Number The Active Call screen also displays the Nextel Direct Connect Number of the talkgroup member who is currently spe...

Page 116: ...on depending on how you have configured your handheld s notification profiles To respond to the Call Alert press the PTT button The Active Call screen appears and displays Private Call In Use the Addr...

Page 117: ...the Escape key to end the call You can also hold the button on the headset to end the call While connected to a Nextel Direct Connect call press and hold the PTT button to speak to your contact Releas...

Page 118: ...Using Nextel Direct Connect 118 BlackBerry Wireless Handheld...

Page 119: ...n you place calls Setting the volume Putting phone calls on hold Muting phone calls Placing one time phone calls Placing phone calls using links Managing phone calls on the Phone screen Customizing Ph...

Page 120: ...muted this icon appears on the Active Call screen phone call is in progress this icon appears in the handheld status section of the screen of the handheld applications while you are connected to a pho...

Page 121: ...the wireless coverage indicator indicates a Nextel Direct Connect call log this icon appears on the Messages screen Missed Call indicates an unopened missed call this icon appears on the Messages scr...

Page 122: ...splaying the length of your call Note If you have specified more than one phone number for a contact you are prompted to select the phone number that you want to call If you have entered x or ext in t...

Page 123: ...ed your notification profiles Refer to Customizing notification profiles on page 220 for more information on setting your notification profiles The handheld s backlighting turns on automatically when...

Page 124: ...r the incoming phone call click Ignore The caller hears a busy signal or is directed to your voice mail depending on your service plan Note You must subscribe to a call waiting service for the Answer...

Page 125: ...e 237 for more information on setting a password and locking your handheld To swap phone calls If you are connected to two phone calls but want to alternate between talking to each contact you can swa...

Page 126: ...alpha dialling feature to type letters when you enter a phone number or while you are on a call To type one letter press the Right Shift key and type the letter To type multiple letters press the Alt...

Page 127: ...s Book or in the Phone Number DCID dialog box when placing one time calls If a phone number link with a plus sign appears in your messages or in one of the handheld s other applications you can click...

Page 128: ...he mute icon appears as a line through the phone call in progress icon When you mute the phone call the handheld plays a tone to indicate that the call is muted To mute phone calls 1 On the Home scree...

Page 129: ...ing links Your handheld recognizes phone numbers in the body of messages and converts them into links You can select an underlined link and use it to place a phone call Tip On the Phone screen you can...

Page 130: ...screen From the Phone screen you can quickly place a call to any of your contacts 1 On the Home screen click the Phone icon The Phone screen appears 2 Select a contact or phone number and click the tr...

Page 131: ...lerts Private Calls and Group Calls You can also set your current talkgroup and talkgroup area Call Logging Set whether you want your phone calls to appear on the Messages screen You can also set whic...

Page 132: ...g Call Alerts Silence Private Calls Select whether you want to silence incoming Private Calls By default this option is set to No If you set this field to Yes your handheld will ignore incoming Privat...

Page 133: ...tomizing call logging By default your handheld logs all calls that you place or receive on the Messages screen You can customize the Phone application so that your calls do not appear on the Messages...

Page 134: ...ll Forwarding If your SIM card is provisioned for call forwarding the Call Forwarding screen appears 4 Select All Calls and click the trackwheel to view the menu Click Edit The Edit Forwarding Profile...

Page 135: ...ither All Calls or Unanswered Calls Click the trackwheel to view the menu Click Enable 5 Click the trackwheel to view the menu Click Close You return to the Phone Options screen Phone calls that your...

Page 136: ...select No 5 Click the trackwheel to view the menu Click Save If call waiting is enabled and you receive an incoming call while you are connected to another caller you hear a tone and a dialog box pro...

Page 137: ...to Yes you cannot use shortcut keys to open applications on the Home screen To set general phone options 1 On the Home screen click the Phone icon The Phone screen appears 2 Click the trackwheel to vi...

Page 138: ...ptions 1 On the Home screen click the Phone icon The Phone screen appears 2 Click the trackwheel to view the menu Click Options The Phone Options screen appears 3 Click Smart Dialing The Smart Dialing...

Page 139: ...ce mail messages 1 On the Home screen click the Phone icon The Phone screen appears 2 Click the trackwheel to view the menu Click Call Voice Mail Note In the Address Book application if you specified...

Page 140: ...el service plan text telephone TTY might not be available on your handheld If you have a text telephone device and TTY is available you can place and receive phone calls to and from other text telepho...

Page 141: ...notes or forward them to an email address To add call notes 1 On the Home screen click the Messages icon The Messages screen appears Note When you enable the TTY option you cannot use the headset with...

Page 142: ...e screen click the Messages icon The Messages screen appears 2 Select the phone call that contains the notes that you want to edit Click the trackwheel to view the menu Click Open The View Call Log sc...

Page 143: ...ll notes and click the trackwheel to view the menu Click Email 5 In the email message that appears add any additional notes Click the trackwheel to view the menu Click Send You return to the Messages...

Page 144: ...ause in the contact s phone number the additional numbers are sent after two seconds If you entered a wait a dialog box appears This dialog box shows the additional numbers that you typed for this con...

Page 145: ...The Active Call screen shows that you are currently connected to both recipients 7 When the three way call is complete click the trackwheel to view the menu Click End Call You return to the Phone scre...

Page 146: ...nnect calls To view phone status 1 On the Home screen click the Phone icon The Phone screen appears 2 Click the trackwheel to view the menu Click Status The Phone Info screen appears displaying the ph...

Page 147: ...The timer is reset and you return to the Phone screen Placing emergency calls You can place calls to emergency numbers at any time even if your handheld has a password set or does not have a SIM card...

Page 148: ...t to place an emergency call the radio turns on automatically and the call is placed Note If your handheld s radio is turned off when you attempt to place an emergency call the radio turns on automati...

Page 149: ...cons Before you begin Navigating web pages Setting configuration options Setting general options Using the Find feature Downloading images Viewing web addresses Using bookmarks Using bookmark subfolde...

Page 150: ...pened saved web page this icon appears on the Messages screen opened saved web page this icon appears on the Messages screen browser is not connected to the wireless network browser is connected to th...

Page 151: ...ing your Browser history You might also be able to open web pages by using specific web page addresses and bookmarks To open web pages using links 1 On the Home screen click a browser icon The startup...

Page 152: ...Space key to insert a period and press the Shift key the Space key to insert a slash mark Click OK The requested web page appears To open web pages using bookmarks 1 On the Home screen click a browser...

Page 153: ...When you are viewing a web page select one of the following options Click the trackwheel to view the menu Click a customized link Scroll to the bottom of the web page Click a customized link To view...

Page 154: ...owser configuration settings Note Depending on the web pages that you view Previous or Next might not appear on the menu In addition these menu items might not appear if you select a bookmark or open...

Page 155: ...field is set to WML for the Nextel Online and Nextel com browser applications and to WML HTML for the BlackBerry Browser application Smart Caching Expire Time Select how much time should pass before t...

Page 156: ...Scripts Select whether you want to confirm before WML scripts are run By default this check box is not selected Start Links on New Line Select whether you want web page links to be displayed on separ...

Page 157: ...l Cache Using the Find feature Your handheld s Find feature locates specific words and numbers within web pages To use the Find feature in a web page 1 On the Home screen click a browser icon The star...

Page 158: ...t this option if you want to download another group of images The number of images that are downloaded is specified in the Browser options on the General Properties screen in the Images Per Request fi...

Page 159: ...address selected click the trackwheel to view the menu Click Copy Address When you copy a web page address it is saved until the next time that you copy an address In the Go To dialog box click Paste...

Page 160: ...s 1 On the Home screen click a browser icon The startup screen appears 2 Click the trackwheel to view the menu Click Bookmarks Your list of saved bookmarks appears 3 Select the saved bookmark that you...

Page 161: ...e menu Click Copy Bookmark The Select Destination Folder window opens 4 Select a folder or subfolder where you want to place a copy of the bookmark and click the trackwheel to view the menu Click Sele...

Page 162: ...the trackwheel to view the menu Click Bookmarks Your list of saved bookmarks appears 3 Select the saved bookmark that you want to delete Press the Backspace key A dialog box appears that prompts you t...

Page 163: ...on The startup screen appears 2 Click the trackwheel to view the menu Click Bookmarks Your list of saved bookmarks appears 3 Click the trackwheel to view the menu and click View Bookmark Subfolders Th...

Page 164: ...elect Folder The Add Bookmark dialog box appears with the specified subfolder s name in the Create in field 6 Click Add You return to the web page that you were viewing Saving web pages to your Messag...

Page 165: ...en You can open the web page from the Messages screen when it has loaded successfully To open web pages that are saved on the Messages screen 1 On the Home screen click the Messages icon The Messages...

Page 166: ...browsing web pages Note Refer to Browser on page 232 for more information on setting your default browser Note On the startup screen press the Escape button to close the browser application You are p...

Page 167: ...67 Press A to open the Add Bookmark dialog box Press the Escape button when a page is loading to stop it from loading Press the Escape button to return to the previous web page If no previous web page...

Page 168: ...Browsing web pages 168 BlackBerry Wireless Handheld...

Page 169: ...es information on the following topics Before you begin Attachment service views Opening attachments Setting attachment service options Navigating attachments Using the Find feature Deleting attachmen...

Page 170: ...ns doc ppt pdf wpd and txt The name of the document appears at the top of the screen Attachment service Document view Spreadsheet view The attachment service can open attachments in Spreadsheet view w...

Page 171: ...nu Click Open Attachment The Attachments screen lists the names of the attached files 4 Under the name of the attachment that you want to open select Table of Contents 5 Click the trackwheel to view t...

Page 172: ...f the attached files 4 Under the name of the attachment that you want to open select Full Content 5 Click the trackwheel to view the menu Click Retrieve A request for the full attachment is sent to th...

Page 173: ...password protected you must type the password before you retrieve the attachment On the Attachments screen click the trackwheel to view the menu Click Password Type the password and click the trackwh...

Page 174: ...bels Select whether you want spreadsheet columns to be labeled with letters and rows to be labeled with numbers By default this option is set to Yes Case Sensitive Search Select whether you want the F...

Page 175: ...cific cell 1 On the Home screen click the Messages icon The Messages screen appears 2 Open a message that contains an attachment that has a xls extension and click the trackwheel to view the menu Clic...

Page 176: ...ent that has already been retrieved and click the trackwheel to view the menu Click View The attachment appears 4 In the open attachment click the trackwheel to view the menu Select one of the followi...

Page 177: ...ears To read long attachments 1 On the Home screen click the Messages icon The Messages screen appears 2 Open a message that contains an attachment and click the trackwheel to view the menu Click Open...

Page 178: ...the trackwheel to view the menu 5 Click View The attachment appears 6 In the open attachment click the trackwheel to view the menu 7 Click Find The Search for dialog box appears Document view menu Sea...

Page 179: ...or number is not found the Reached end of section dialog box appears Press the Escape button to exit an open attachment and return to the Attachments screen Document view Press T to go to the top of...

Page 180: ...ndheld Press G to open the Go to Cell dialog box Press N to go to the next worksheet Press P to go to the previous worksheet Press the Space key to open the View Cell dialog box Press the Space key ag...

Page 181: ...Chapter 10 Tasks This section provides information on the following topics Tasks icons Setting task options Adding tasks Managing tasks Tips for using the Tasks application...

Page 182: ...By default this option is set to Subject Confirm Delete Select whether you want to confirm the deletion of Task entries By default this option is set to Yes To set task options 1 On the Home screen c...

Page 183: ...ome screen click the Tasks icon The Find screen appears 2 Click the trackwheel to view the menu and click New The New screen appears 3 In the Task field complete the information for the task Press the...

Page 184: ...ate is recorded for this task If you select By Date you can select the date by which this task is due By default this option is set to None Notes Type any reference notes that you want to record about...

Page 185: ...log box appears prompting you to confirm that you want to delete the task Click Delete This dialog box appears only if Confirm Delete is enabled on the Tasks Options screen You return to the Find scre...

Page 186: ...ry Wireless Handheld Tips for using the Tasks application Type the first letters of a task to locate it on the Find screen Press the Space key to mark an In Progress task as Completed or a Completed t...

Page 187: ...topics Calendar icons Before you begin Setting Calendar options Changing views Navigating in the Calendar application Enabling wireless calendar synchronization Adding appointments Managing appointme...

Page 188: ...ntment has text typed in the Notes field appointment recurs recurring appointment has an exception appointment is an all day event appointment spans multiple days this icon appears in Agenda view for...

Page 189: ...to confirm before appointments are deleted By default this option is set to Yes Start Of Day Select the time at which your day normally begins By default this option is set to 9 00 AM End of Day Sele...

Page 190: ...The selected day of the week is outlined in the navigation bar at the top of the screen The current hour is outlined The subject for any appointments appears beside the start hour and a sidebar spans...

Page 191: ...The column contains dotted lines to indicate that all the hours in the day are booked for an appointment When your cursor rests on an appointment the subject location and time are displayed at the bo...

Page 192: ...he bar for morning appointments typically appears near the top of the date If the appointment is an all day event the date appears in bold Calendar Month view Navigating in the Calendar application Yo...

Page 193: ...The next or previous day with an appointment appears at the top of the screen To navigate in Month view 1 On the Home screen click the Calendar icon The Calendar screen appears Verify that you are in...

Page 194: ...our desktop for calendar synchronization to occur because synchronization occurs over the wireless network Tip To return to the current month in the current year click the trackwheel to view the menu...

Page 195: ...You return to the Intellisync window 6 In the Synchronize now section at the top of the window select the Synchronize PIM check box 7 Click Synchronize now A dialog box appears If you continue with th...

Page 196: ...updates to your handheld Calendar you must be in an area of sufficient wireless coverage NXTL or NxTL and one or more bars must appear with the wireless coverage indicator to receive updates over the...

Page 197: ...ly to set an appointment that recurs on a daily basis Below the Recurrence field additional fields and a message describing the recurrence pattern appears 7 In the Every field press the Space key unti...

Page 198: ...the Home screen click the Calendar icon The Calendar screen appears Verify that you are in Day view 2 Scroll to a start time and type a name for the appointment To add a location type it in parenthese...

Page 199: ...ption is set to Eastern Time Reminder Select how early you want to be notified of the appointment By default this option is set to 15 Min Recurrence Set how often the appointment recurs By default thi...

Page 200: ...the trackwheel to view the menu Click Open 3 Edit the appointment In the All Day Event Start End Duration Time Zone and Reminder fields press the Space key until the preferred option appears 4 If you...

Page 201: ...field click the trackwheel to view the menu Click Clear Field If you are in Week view and want to view all the appointments for the day that you select click the trackwheel to view the menu Click Vie...

Page 202: ...er listed To delete multiple appointments by date You can delete all appointments prior to a particular date by selecting a date field 1 On the Home screen click the Calendar icon The Calendar screen...

Page 203: ...listed Managing meeting requests If you have integrated your handheld with an enterprise email account you can create respond to view edit and delete meeting requests on your handheld To create meetin...

Page 204: ...equest attachment You can open this attachment to review the details of your meeting Any responses to your meeting request are received as messages in the Messages application You can also open the me...

Page 205: ...ng the sent meeting request or meeting response on your Messages screen and viewing the meeting request or meeting response attachment If you have organized a meeting or the organizer has sent an upda...

Page 206: ...g To delete meeting requests If you have not responded to a meeting request either on your handheld or on your desktop and you delete the meeting request message from your handheld Messages screen the...

Page 207: ...ss the Shift key the Space key to go to the previous day In Week view press the Alt key and roll the trackwheel to scroll horizontally through the days Hold the Alt key and press the Back key to move...

Page 208: ...Calendar 208 BlackBerry Wireless Handheld...

Page 209: ...Chapter 12 MemoPad This section provides information on the following topics Setting MemoPad options Adding memos Managing memos Tips for using the MemoPad application...

Page 210: ...moPad icon The Find screen appears 2 Click the trackwheel to view the menu Click Options The MemoPad Options screen appears 3 In the Confirm Delete field press the Space key until the preferred option...

Page 211: ...naging memos You can view edit and delete memos on your handheld To view memos 1 On the Home screen click the MemoPad icon The Find screen appears 2 Select the memo that you want to view Click the tra...

Page 212: ...the deletion Click Delete You return to the Find screen and the memo is no longer listed Tips for using the MemoPad application Tip Use your handheld s cut copy and paste features when you edit memos...

Page 213: ...13 Calculator This section provides information on the following topics Performing mathematical operations Performing measurement conversions Closing the Calculator Tips for using the Calculator appl...

Page 214: ...onvert between centimeters and inches meters and feet meters and yards kilometers and miles kilograms and pounds Celsius and Fahrenheit liters and US gallons and liters and UK gallons To convert measu...

Page 215: ...he Alt key and roll the trackwheel to scroll vertically Press I to add Press U to subtract Press A to multiply Press G to divide Press Q to change the number from positive to negative or from negative...

Page 216: ...Calculator 216 BlackBerry Wireless Handheld...

Page 217: ...ions This section provides information on the following topics Setting the Alarm Locking the keyboard Customizing notification profiles Setting the Auto On Off feature Customizing handheld options Han...

Page 218: ...does not disable the Alarm the handheld notifies you again at the set time even if the Alarm has been silenced You must set the Alarm field to Off to disable the Alarm If you set the Snooze field the...

Page 219: ...luding Saturday and Sunday By default this field is set to Yes With the field set to No the Alarm notifies you on weekdays only Locking the keyboard You can lock your handheld s keyboard to avoid acci...

Page 220: ...el 1 messages if on the Message List Options screen the Consider PIN Level 1 field is set to Yes Refer to Setting message options on page 43 for more information Direct Connect Alert Set how your hand...

Page 221: ...on options Choose from Alarm Browser Calendar Direct Connect Alert Direct Connect Messages Phone or SMS For this example select Messages Click the trackwheel to view the menu Click Edit 5 In the field...

Page 222: ...hether you want to be reminded of any unopened messages Choose from None or LED Flashing You can select LED Flashing for the notification LED to remind you of unopened items Do Not Disturb Set whether...

Page 223: ...ification settings for each field of the Loud profile Out of Holster Tune Volume Number of Beeps Repeat Notification Alarm Vibrate Tone BlackBerry 1 High 3 None Browser Vibrate Tone BlackBerry 4 High...

Page 224: ...High 3 None Browser Vibrate Tone BlackBerry 4 High 3 None Calendar Vibrate Tone BlackBerry 2 High 3 None Direct Connect Alert Vibrate Tone Ring 3 High 3 None Direct Connect Vibrate Tone BlackBerry 6...

Page 225: ...ne Vibrate Ring 6 Mute 3 None SMS Vibrate BlackBerry 3 Mute 3 None In Holster Tune Volume Number of Beeps Repeat Notification Alarm Tone BlackBerry 1 Low 3 None Browser Vibrate BlackBerry 4 Mute 3 Non...

Page 226: ...Browser None BlackBerry 4 Mute 1 None Calendar None BlackBerry 2 Mute 1 None Direct Connect Alert None Ring 3 Mute 1 None Direct Connect None BlackBerry 6 Mute 1 None Level 1 Messages None BlackBerry...

Page 227: ...Mute 1 None Out of Holster Tune Volume Number of Beeps Repeat Notification Alarm Tone BlackBerry 1 High 3 None Browser None BlackBerry 4 Mute 1 LED Flashing Calendar None BlackBerry 2 Mute 1 LED Flash...

Page 228: ...Click Edit 4 In the fields that you want to set press the Space key until the preferred option appears 5 Click the trackwheel to view the menu Click Save The list of items appears for which you can r...

Page 229: ...ature also helps to conserve your handheld battery To set the Auto On Off feature 1 On the Home screen click the Options icon The Options screen appears 2 Click Auto On Off The Auto On Off screen appe...

Page 230: ...ing the Power button the handheld turns on again at the specified Auto On time Calendar reminders and Alarm notifications also turn on your handheld If you turn off your handheld using the Turn Power...

Page 231: ...n the Home screen click the Options icon The Options screen appears 2 Click the handheld option that you want to change Options screen 3 In the fields that you want to set press the Space key until th...

Page 232: ...eel to view the menu Click Modules You cannot change the information on this screen To view additional information about applications and modules select an application or module for which you want to...

Page 233: ...ork Date This field displays the current date on the Nextel wireless network Network Time This field displays the current time on the Nextel wireless network Note On the Browser screen the options var...

Page 234: ...be prompted again complete the following procedure to reset the settings 1 On the Home screen click the Options icon The Options screen appears 2 Click Firewall The Firewall screen appears 3 Click th...

Page 235: ...ted Active Network This field shows the name of the network that is currently in use Integration with new or ISP email account If you have integrated your handheld with a new or ISP email account or a...

Page 236: ...Contrast Adjust the screen s contrast if you are having difficulty seeing the screen The default contrast level is 15 but you can set it anywhere between 1 and 30 Font Family View the font name The de...

Page 237: ...d the policy settings to your handheld over the Nextel wireless network To enable password protection If you enable the password you must type it to connect to the desktop software and to use the Appl...

Page 238: ...emergency call On the Lock screen roll the trackwheel The Handheld is locked dialog box appears Click Emergency Call Type an emergency phone number You can only place calls to recognized emergency ph...

Page 239: ...is changed To disable password protection If you disable your password the Lock screen no longer appears after the specified amount of idle time You do not need to type your password to open the Secur...

Page 240: ...sts failed To perform the Security Self Tests manually complete the following steps 1 On the Home screen click the Options icon The Options screen appears 2 Click Security The Security screen appears...

Page 241: ...y in bytes that is currently being used PIN This field shows your handheld s personal identification number PIN IMEI This field shows your handheld s International Mobile Equipment Identifier number I...

Page 242: ...l processes Service Load SL messages such as web pages or applications Select from the following options Select Auto if you want messages and applications to be displayed on the Messages screen and to...

Page 243: ...and encrypted communication for greater security of wireless transactions WTLS is an optional security feature that you can load onto your handheld when using the desktop software s Application Loader...

Page 244: ...Options 244 BlackBerry Wireless Handheld...

Page 245: ...Chapter 15 Troubleshooting This chapter provides information on the following topics Frequently asked questions Handheld error messages...

Page 246: ...orts attachments with doc pdf txt wpd xls and ppt file extensions If you are opening a pdf file that is password protected verify that you typed the correct password How do I know if I need to type a...

Page 247: ...extended period of time What should I do if my handheld does not turn on Recharge your handheld s battery Refer to the Getting Started Guide for more information on using and charging the battery If y...

Page 248: ...nistrator for more information Home screen How do I return to the Home screen The screen that displays the applications icons and the date and time is called the Home screen Press the Escape button to...

Page 249: ...message that you sent from your handheld a problem prevented the message from being sent properly You can find out specifically what went wrong by opening the message and scrolling to the top of it Th...

Page 250: ...from the desktop are moved into the Deleted Items folder The messages are deleted from your handheld the next time email reconciliation occurs Messages are not being sent from my handheld What should...

Page 251: ...ive are being forwarded Have you set the order of the filters If a new Redirector Settings filter applies to a subset of the messages of an existing filter the new filter should appear at the top of t...

Page 252: ...Open the message and scroll to the top of it The Message Status field indicates the error Refer to Handheld error messages on page 254 for more information After the original message is sent successf...

Page 253: ...less turn off the handheld On the Home screen click the Turn Power Off icon To turn on the handheld again press the Power key What should I do if I will not use my handheld for an extended period of...

Page 254: ...rn the radio off until you move to an area with wireless coverage from your home network or from one of its roaming partners and then turn on the radio and wait until the handheld connects to the netw...

Page 255: ...his message appears the attachment service was unable to create a Table of Contents The document might be too small or contain insufficient information with which to create a Table of Contents The con...

Page 256: ...reen check the File Free field If the memory is full delete some saved messages or bookmarks and try to create the bookmark again The handheld might not have been able to secure the IP address of the...

Page 257: ...from displaying the page Load a different web page Your device does not currently have any Browser Configuration Service Book entries If this message appears you might have to register your handheld w...

Page 258: ...your Getting Started Guide for more information on registering with the network If you continue to encounter problems after registering with the network contact Nextel Customer Care Fetch Request Fai...

Page 259: ...more information You are not currently in an area that can handle data communication If this message appears the application cannot retrieve any web pages because you might be in an insufficient wire...

Page 260: ...If this message appears the page that you are attempting to view might not be available in WML format or it might contain incorrect WML tags or attributes Click the trackwheel to view the menu and cl...

Page 261: ...ted protocol stack registered with the Browser If this message appears an error occurred while updating your Browser service books To update your service books register your handheld with the Nextel w...

Page 262: ...ion and this message appears the WAP gateway reported that the handheld is not known Contact Nextel Customer Care to verify that your handheld has been registered with the gateway Unable to read secur...

Page 263: ...nd or receive messages until you connect your handheld to your computer open the desktop software and update the encryption key Refer to the Redirector Settings Online Help for more information on gen...

Page 264: ...er open the desktop software and update the encryption key Refer to the Redirector Settings Online Help for more information on generating encryption keys General message error There is a problem send...

Page 265: ...ge Message included an unknown attachment If this message appears your handheld does not recognize the attachment s file type Save your message and reset your handheld by pressing the Alt key the Shif...

Page 266: ...ld indicate at least 64 000 bytes If you have less than that delete old messages tasks memos or appointments and request more of the message again Please connect your handheld to your computer If this...

Page 267: ...r error message This message usually appears either because of a network registration problem or a connection failure between your handheld and your computer Resend the message and watch your handheld...

Page 268: ...a problem sending your message Resend the message If you continue to receive this message contact Nextel Customer Care for more information Unlisted transaction error There was a problem sending your...

Page 269: ...try the call again If you continue to receive this message the Nextel wireless network might be busy Call again later If you cannot connect later contact Nextel Customer Care for more information Can...

Page 270: ...ge the handheld battery Try placing the call again when the handheld battery is charged Please Try Later If this message appears there is a problem with the Nextel wireless network Call again later Se...

Page 271: ...u cannot place a Nextel Direct Connect call because the handheld s radio is being used outside the normal operating conditions Call again later Refer to the product information in the Getting Started...

Page 272: ...t you are not permitted to join or you attempted to join a talkgroup while there is a problem with the Nextel wireless network Attempt to join the talkgroup again later Error Description Warning Due d...

Page 273: ...m administrator for more information Failed to contact service If this message appears the connection to the Nextel wireless network does not acknowledge your message Resend the message later If a pro...

Page 274: ...ter your handheld with the Nextel wireless network to update the routing information You must be in an area of sufficient wireless coverage to register your handheld You are in an area of sufficient w...

Page 275: ...nistrator for more information Transaction error unknown command If this message appears an error occurred with the handheld s radio Try registering with the Nextel wireless network Try registering wi...

Page 276: ...ool on the Advanced tab is correct Verify that your handheld is registered on the Nextel wireless network and that it is properly connected to your computer Update the encryption key again Refer to th...

Page 277: ...esses from call logs 96 adding addresses from links 97 adding addresses from messages 96 adding addresses from Phone screen 97 adding addresses from remote address lookup results 103 adding addresses...

Page 278: ...ging attendees 204 changing meeting request invitees 205 creating meeting requests 203 customizing notification profiles 220 deleting in Day Agenda or Week view 202 deleting in Month view 203 deleting...

Page 279: ...case 50 using in email and PIN messages 48 with macros 50 B Back key using 26 backlighting activating 28 and receiving phone calls 28 Backspace key using 27 battery FAQs 247 low 126 BlackBerry Browse...

Page 280: ...ar synchronization 194 error messages 262 FAQs 248 managing appointments 200 managing for someone else 205 Month view 192 navigating in Agenda view 193 navigating in Day view 192 navigating in Month v...

Page 281: ...138 placing using links 129 placing using pauses and waits 144 placing using shortcuts 126 receive options 124 resetting call timers 146 setting general options for 136 setting volume 122 127 swappin...

Page 282: ...es 39 meeting requests 203 memos 210 phone calls 121 PIN messages 40 tasks 183 customizing Address Book options 94 Alarm 218 auto signature 55 Calendar options 189 call forwarding 134 call logging 133...

Page 283: ...essages 31 search messages 31 tasks 31 trackwheel 24 turn power on off 33 turn radio on off 33 desktop software online Help 21 dial from Home screen 126 disabling Alarm 218 auto signature 56 call forw...

Page 284: ...ing by subject 86 sending 39 sending from specific service 252 setting current message options 43 show address 59 show name 59 status icons 38 tips 63 using cut copy and paste 52 emergency calls placi...

Page 285: ...Home screen 248 LCD screen 248 maintenance 249 new messages 249 PIN 249 punctuation 252 storage 253 full content for attachments 172 G general phone options description 131 Getting Started Guide 21 G...

Page 286: ...Calendar 188 handheld status 33 message status 38 navigational status 35 network status 34 Nextel Online 150 nextel com 150 Phone 120 SMS message status 66 Tasks 182 importance setting for email mess...

Page 287: ...editing memos 211 searching memos 212 setting options 210 tips for using 212 using 209 using cut copy and paste 52 viewing memos 211 message status field error messages 263 messages adding addresses f...

Page 288: ...lk button 110 tips for using 117 viewing call logs 87 viewing call timers 146 viewing status 146 working with Messages screen 91 Nextel Online description of 32 error messages 256 status icons 150 tip...

Page 289: ...ptions 131 deleting items 131 description of 31 dialing corporate extensions 99 127 138 displaying phone number 121 emergency calls with radio off 148 ending phone calls 125 error messages 269 holding...

Page 290: ...andheld 40 PIN messages changing address while composing 77 changing addresses 76 composing 40 editing sent 75 forwarding 58 reading 57 sending 40 placing Call Alerts from Phone screen 114 calls 110 c...

Page 291: ...ookup adding addresses from results 103 using 103 removing addresses 107 appointments in Day Agenda or Week view 202 appointments in Month view 203 AutoText entries 52 bookmarks 162 email messages fro...

Page 292: ...messages from specific service 252 messages using links 43 PIN messages 40 sent messages editing 75 saving 73 searching 85 service books automatically accepting in BlackBerry Browser 156 automaticall...

Page 293: ...ew attachments 170 tips 179 status fields 241 status handheld 28 storing received or saved messages 73 subfolders adding bookmarks to 164 creating for Browser bookmarks 163 setting default for Browser...

Page 294: ...n 131 turn power on off description of 33 turn radio on off description of 33 turning on off auto off 230 power 230 U unlocking password security screen 238 updating addresses from Phone screen 98 use...

Page 295: ...ling 139 configuring 140 description of 131 volume setting for Phone 122 127 W waits adding 101 placing calls using 144 using 143 WAP Push enabling disabling 242 fields 242 web addresses viewing 158 w...

Page 296: ...Index 296 BlackBerry Wireless Handheld...

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