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INTRODUCTION
This chapter provides you with an introduction to Newmar, our warranty process, as well as our seamless
service promise. As part of the Newmar family, you now have access to 24/7 support via your designated
brand specialist and Newgle, our online knowledgebase.
INTRODUCTION: ABOUT NEWMAR
AND YOUR NEW COACH
Newmar’s Limited Warranty and Customer Support
Welcome to the exciting world of recreational vehicles and the growing
Newmar family! Congratulations on your purchase of a Newmar product!
Your coach proudly carries the Newmar torch, as a new generation of
RV’ing begins. We share your excitement, and look forward to the years
and miles of adventure the RV lifestyle o
ff
ers you in your coach.
Whether camping at your favorite remote fishing hole or tailgating at the big
game with your friends, Newmar is with you 24 hours a day, 7 days a week.
The Newmar Legacy
The Newmar Warranty
Your new coach was built with care using today’s technology and old world craftsmanship. At Newmar, we strive to build
vehicles that are safe, dependable, and comfortable. Born on Christian principles, and from the desire to build not the most,
but the best, the legacy associated with the name Newmar is one of family pride and quality. It is the culmination of decades
of RV design and building experience.
We take humble pride in our history of innovation. We introduced the industry to the first slideout rooms, and continued our
tradition of innovation with the first flush floor slideout in a motorized coach and the smooth, seamless fiberglass body. Your
coach is at the forefront of current technology, built by the skilled hands and quality conscious eyes of craftsmen.
At Newmar, we recognize that a craftsman’s final product is only as good as the materials they use, so we are selective
about what we put into our coaches. We start with a foundation forged in the strength of steel and aluminum. We fill it with
beautiful, durable hardwoods, and select name brand appliances and components, then build it on a chassis built to stand
the test of time. Then we finish our units with an artist’s gentle touch.
We stand behind our work with an exceptional warranty and dependable service, so you can travel with the kind of
confidence that comes from knowing you’re protected. What helps Newmar stand out against other manufacturers is our
commitment to following our customers throughout the repair process to ensure any issues get taken care of the right
way, right away.
LIMITED ONE-YEAR UNLIMITED MILE
WARRANTY
Every Newmar motor coach is backed by our one-year,
unlimited-mile expressed limited warranty.
LIMITED FIVE-YEAR STRUCTURAL
WARRANTY
If any part of your Newmar recreational vehicle
superstructure (which is the steel / aluminum structure
of the sidewall, roof or frame) fails to perform properly
within five (5) years from the date of purchase because
of faulty workmanship or material supplied by Newmar, it
will be repaired without charge for either parts or labor by
Newmar. This structural warranty is available only to the
original purchaser and is non-transferable.
CHASSIS AND COMPONENT
MANUFACTURER WARRANTIES
Please read the Newmar Limited Warranty and all other
component warranties that apply to the equipment
installed on your unit. The limited warranties issued by the
chassis and component manufacturers require periodic
service and maintenance. The owner’s failure to provide
this service and/or maintenance may result in the loss of
warranty coverage.
Be sure to file the appropriate registration card with the
component manufacturer as described with the individual
instruction booklets to activate the warranties on the
components within your Newmar coach.
If you, for any reason, have a problem obtaining
satisfactory and timely warranty service that may
substantially impair the use, value, or safety of your
Newmar coach, please call Newmar Customer Service toll
free at
1-800-731-8300 (option #2).
Summary of Contents for VENTANA 2022
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