© 2021 Copyright Newmar Corporation. All rights reserved. For the most up-to-date version of this content, and for more product-specific information, please refer to Newgle.
6
INTRODUCTION
EXAMPLES
How do I set the clock on my GE Advantium microwave and why does the time disappear from the display when I am not
using it?
First, type in a simple search term such as “microwave.” Then, click on the “Products by Year Model” tab on the left side of
the screen. Enter your coach year, followed by the model name or abbreviation (Dutch Star Diesel Pusher = DSDP). Click
on the magnifying glass or press “Enter” or “Return” for each box. Easily clear one box at a time without erasing all of
your search criteria. Note: If you do not know your model abbreviation, refer to the Newgle article titled “How do I find my
coach model abbreviation for filtering?”
Select the microwave installed in your coach, and click on the related blue link (i.e. 125682P) to open the “GE Profile
Advantium 1.7 Cu Ft 925w Stainless Steel Over-the-Range Microwave Oven” product page. On the product page, review
the associated manufacturer’s links and files and select the best option that may answer your question. The user guide
or manual often contains operation instructions, care and maintenance recommendations, and troubleshooting tips. The
information about the clock is available in the “Other Features” portion of the GE Owner’s Manual.
A knowledge article also answers this question. Use a phrase such as “microwave clock” to locate an article about the GE
microwave (PSA9120) containing this information. Scroll to the “Other Features” section of the article to read about the
Clock settings. Whenever possible, Newmar provides text like this to answer your frequently asked questions quickly and
e
ffi
ciently.
How do I sanitize my coach’s fresh water system?
For this type of information, you want the Newmar-recommended procedures, rather than generic steps that may be
available outside of Newgle. Simply type “sanitize” in the search bar. Results will show the files and links that may include
information from product manufacturers, but they also produce knowledge articles. Click on the article about Sanitizing
the Fresh Water System to view the step-by-step instructions for this procedure. But that’s not all! For this particular topic,
you even have a video available for this topic provided by a Newmar Brand Specialist!
After typing a search term or phrase, relevant results will populate on the screen; however, this is often not a
comprehensive list. Instead, it only provides a “preview” of the results. For a more exhaustive list, click on the “View More”
button in the top right corner of the section you wish to expand. Click on the Show More button at the bottom of the page
if you wish to view even more results.
With so many results, it may be necessary to narrow them down. Refine your search results by choosing one of the
categories on the left side of the screen: Products by Year Model, Files, Links, or Knowledge Articles, depending on what
type of documentation you prefer to view. For example, review parts associated to your coach model and year by clicking
on the “Products by Year Model” tab. Then refine your results using the filters shown on the left side of the screen, such as
year, model, product description, etc.
Once you find the part that you are looking for, click on the blue link to review the product page for that part. On this page,
you will find helpful resources such as a picture (if it is available in Newmar’s online part’s catalog), the product description
and features, as well as relevant files, links, and knowledge articles, for all of the documentation provided by Newmar and
the part’s manufacturer or supplier.
Now that you know how to navigate, feel free to explore! Forget Google, and surf Newgle to answer your coach-related
questions!
Just like the RV industry, our site is always growing, changing, and improving. Our dedicated, full-time Newgle sta
ff
is
working diligently to provide you with access to more model- and year-specific information directly from the manufacturers
as quickly as we can. Help us prioritize our e
ff
orts!
If you have suggestions for a better user experience, or if you are unable to locate the information you need, feel free to
contact us:
What If I Can’t Find What I’m Looking For?
•
Email the Newgle team:
•
Email the Customer Service team:
•
Call to speak to a Customer Service Brand Specialist:
1-800-731-8300
(option #2)
Summary of Contents for VENTANA 2022
Page 1: ...SM 2022...
