New Brunswick Scientific Co., Inc.
User’s Guide
203
3
3
5
5
T
T
R
R
O
O
U
U
B
B
L
L
E
E
S
S
H
H
O
O
O
O
T
T
I
I
N
N
G
G
If any problems occur with your BioFlo 4500, do not attempt to perform any service on
the equipment. Unauthorized servicing may void the warranty. Please contact your local
NBS Representative. In any correspondence with NBS, please refer to the Model
Number and Serial Number of your BioFlo 4500. This information can be found on the
ELECTRICAL SPECIFICATION PLATE
, located on the right side panel of the console.
35.1 Troubleshooting
Guide
Symptom
Possible Cause
Solution
Message that Local
Controller is not
responding.
No power to fermentor console.
External Computer Cable
not connected properly.
Internal controller error.
Verify power cord connections.
Verify power switch operation.
Check that cable is connected and
secured to proper ports on both
the computer and fermentor.
Contact local NBS Service Dept.
Touchscreen
monitor blank.
No power to monitor.
No power to computer.
Verify power cord connections to
both the monitor and console.
Verify that LED POWER
INDICATOR on monitor is
illuminated.
Verify that LED POWER
INDICATOR is illuminated on
computer
Overflow error
message in display
Internal controller error
Press OK to acknowledge
message. Press the START
BUTTON, and select
SHUTDOWN. In the SHUTDOWN
WINDOWS DIALOG, select
“Restart the Computer?” and
press YES.
Summary of Contents for BioFlo 4500
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