Chapter 17 Hotel/Motel System
UNIVERGE
NEAX
2000 IPS Request For Proposal (RFP) Reference Guide Page 17-9
Issue 6
Message Registration
This feature provides output from the IPS to the Property Management System (PMS). This allows the
PMS system to receive call record reports for guest room phone calls. The PMS system can combine
the phone charges with the room charges, allowing for a presentable final bill to the guest upon check
out.
Message registration is a condensed SMDR record, designed to provide only the necessary call
information to the PMS system.
This feature is a function of the PMS feature and is optional. The standard SMDR output can be used
along with this feature.
Message Waiting
This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, administrative
station, or Property Management System (PMS) terminal to light a lamp (on an uninterrupted or
interrupted basis) on a Single Line Telephone or Multiline Terminal to indicate a message is waiting.
In addition to the lamp indication control, this feature also provides the Voice Message Waiting service
that an originating station user can set the Message Waiting with a prerecorded message by using the
Digital Announcement Trunk card (PN-2DATA)
Voice Message Waiting - System
An originating station user can choose the prerecorded message to be set by dialing the message
number associated. The predetermined station records the messages
.
Voice Message Waiting - Individual
When setting Message Waiting, an originating station user announces the message to be recorded
after dialing the station number.
Message Waiting Console
This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Message
Waiting (MW) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF
Console. The Message Waiting status for each station is indicated by a green LED associated with
each button. In addition, the Multiline Terminal user can set/reset MW status using the MW Console.
The MW Console only displays/cancels the set status for those stations to whom Message Wait was
set, by the station user of the MW Console. If the system is initialized (reset), the Console function
mode will return to DSS/BLF.
