Chapter 9 Feature Descriptions
Page 9- 6
UNIVERGE
NEAX
2000 IPS
Request for Proposal (RFP) Reference Guide
Issue 6
Attendant Assisted Calling
This feature allows a station user to ask an
Attendant for assistance in originating a call.
Three methods are available: non-delay,
delay, and passing dial tone.
Attendant Camp-on (Full and Semi-
automatic)
The Full Automatic Camp-on feature permits
the Attendant to hold an incoming call in a
special mode when the desired station for the
transfer is busy. The Attendant sends a
Camp-On tone to the busy station. When that
station becomes idle, it is automatically
alerted and connected to the waiting party.
The Semi-automatic Camp-on feature works
similarly to full automatic except when the
station becomes idle the call on Camp-on
recalls to the Attendant. Once the Attendant
answers the Camp-on recall the station is
then called and the call is connected.
Attendant Console (SN716 DESKCON)
The Attendant Console (SN716 DESKCON)
operates on a switched-loop basis with a
maximum of 6 Attendant loops terminating at
each console on the associated Interface
card. The Attendant uses these loops for
answering, originating, holding, extending,
and reentering calls. When Attendant loop
release is used, the number of loops is
effectively increased to a maximum of 12 for
each console.
Attendant Called/Calling Name Display
This feature provides a display of the
calling/called party's name on the Attendant
Console LCD for Attendant Called/Calling
Name Display. On attendant-to-station calls,
the LCD display the name assigned to the
primary extension of the station. On
attendant-to-trunk calls, the LCD displays the
name assigned to the trunk route of the trunk.
Attendant Called/Calling Number
This feature provides a display of the station
number and station name on the Attendant
Console during an Attendant-to-station
connection. During an Attendant-to-trunk
connection, the same display shows the trunk
route designation and a trunk identification code
(4 digits).
Attendant Call Selection
This feature allows assignment of keys on the
Attendant Console to particular types of trunk
routes (such as WATS or FX) and particular types
of service calls (such as Attendant recalls,
intercept calls, etc.). LEDs indicate the type of
incoming call and pressing the associated key
allows the Attendant to answer the calls in any
order.
Attendant Console Lockout-Password
This feature allows the Attendant Console to be
set into a lockout mode. This diables the console
from originating or receiving calls and setting or
resetting service features. To return the Console
to its manual operating condition a password is
required
.
Attendant Do Not Disturb Setup And Cancel
The Attendant has the ability to enter and remove
individual stations from Do Not Disturb (DND).
Additionally, the Attendant can set one
preassigned group of stations into, or out of, Do
Not Disturb.
Attendant Interposition Calling/Transfer
This feature allows any Attendant to directly
converse with another Attendant and also allows
Attendants to transfer calls from their console to
another Attendant's console in systems where
Multiple Console Operation has been provided.
