P H O N E TR O U B L E S H O O T I N G
Calling
12-300
DT700 Phone User Guide
3
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
4
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
5
If you are still having problems with your phone, contact your system administrator.
The phone cannot make any calls
1
If you are using a headset, try using the phone handset to make a telephone call. If the
phone works while using the handset but not your headset, replace the headset you
have attached to the phone.
2
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
3
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
4
If you are still having problems with your phone, contact your system administrator.
The phone cannot make any external calls
1
In your network requires and outside access code to reach an outside telephone line,
make sure you enter that as the first number when you are dialing an outside line.
2
Verify that your network is not having problems accessing outside telephone service.
3
Contact your system administrator to verify that your account is authorized to call
external numbers.
4
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
5
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
Summary of Contents for UNIVERGE DT700
Page 1: ...DT700 Phone User Manual For UNIVERGE 3C Communications and SIP Net Platforms ...
Page 2: ......
Page 8: ...viii P N 610 210r9 DT700 Phone User Guide ...
Page 20: ...O VE R VI E W 1 2 DT700 Phone User Guide ...
Page 78: ...I N S TA L L AT I O N 3 60 DT700 Phone User Guide ...
Page 118: ...D T 7 0 0 S E C U R I T Y F E A T U R E S 6 100 DT700 Phone User Guide ...
Page 336: ...3 C S Y S T E M F E A T U R E S A 318 DT700 Phone User Guide ...
Page 340: ...S I P N E T S Y S T E M F E A T U R E S B 322 DT700 Phone User Guide ...
Page 346: ...D T 7 3 0 G U S B P O R T C 328 DT700 Phone User Guide ...
Page 374: ...N O T I C E S WEEE Product Disposal Information E 356 DT700 Phone User Guide ...
Page 381: ......
Page 382: ......
