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11–2 Getting Service and Support

Getting Help
from Your
Company

If your company is large and has purchased a
number of NEC printers, the best source of help may
be within your own company. Your company may
have designated central support personnel to whom
you can go when you have problems or require
supplies like toner cartridges or paper.

These central support personnel can then contact the
appropriate NEC support staff, if needed.

If you have a problem with your printer, first review
Chapter 10, Troubleshooting. If you still have a
problem, continue with the suggestions that follow.

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Summary of Contents for SuperScript 610plus

Page 1: ...Silentwriter SuperScript 610plus User s Guide ...

Page 2: ...nted by NEC Toallow fordesignandspecificationimprovements the informationinthis document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC is prohibited Silentwriter is a U S registered trademark of NEC Corporation SuperScript is a trademark of NEC Corporation All other product brand or trade names used in this p...

Page 3: ...uirements 2 4 Printer Dimensions 2 5 Printer Dimensions with 200 sheet Hopper 2 7 System Requirements 2 8 External Printer Parts 2 9 Internal Printer Parts 2 12 Installing the Hopper 2 14 Installing the Standard Hopper 2 14 Installing the 200 sheet Hopper 2 15 Toner Cartridge 2 16 Setting Up the Toner Cartridge 2 16 Installing the Toner Cartridge 2 20 Installing Paper 2 23 Interface Cable 2 26 Pow...

Page 4: ...L Print Mode 3 23 PCL Control Panel 3 24 Saving Downloaded Fonts and Macros PCL Mode 3 26 Page Ejects Form Feeds PCL Mode 3 28 Printing from a Windows Application 3 29 Printing from DOS 3 29 Printing PCL Files from DOS Command Line 3 30 4 NEC SuperScript Print Manager 4 1 5 Print Status Window 5 1 6 Selecting Paper and Media 6 1 Paper Properties 6 3 Print Areas 6 4 Paper and Media Use 6 5 Preprint...

Page 5: ... 8 4 Multi sheet Feed and Single sheet Feed 8 4 Installing Paper 8 4 The 200 sheet Paper Hopper Optional 8 5 Removing the Standard Hopper 8 6 Installing the 200 sheet Paper Hopper 8 7 Installing and Removing the Legal Guide 8 8 Hopper Feed 8 9 Manual Feed 8 12 Removing the 200 sheet Hopper 8 14 Output Paths 8 15 Face up Tray 8 16 Face down Door 8 16 9 Maintaining Your Printer 9 1 Redistributing th...

Page 6: ... Jams in the Fuser Unit 10 6 Points to Check to Avoid Paper Jams 10 8 Testing the Printer 10 9 Status Messages 10 11 Installation Problems 10 11 Status Messages 10 14 Operating Problems 10 14 Output Quality 10 25 Light Page 10 25 Blank Page 10 26 Black Page 10 27 Streaked Page 10 28 Spots on Back of Paper 10 29 Blank Spots 10 30 Solid White Vertical Lines 10 31 Incomplete Page 10 31 Graphics Appea...

Page 7: ...tting Warranty Service 11 7 Limitation of Damages and Implied Warranties 11 8 A Character Sets and Code Sequence Commands for HP LaserJet IIP A 1 Character Sets A 2 PCL Character Set Charts A 2 ISO Substitution Table A 8 Code Sequence Commands A 16 Control Codes and Escape Sequences A 16 B Optimizing Printer Performance B 1 What to do B 2 C Specifications C 1 D Interface Cable Specifications D 1 C...

Page 8: ...vi Contents ...

Page 9: ... and includes information about set up features operation and maintenance If you are a new user you may want to read this entire user s guide to familiarize yourself with the printer If you have been using the printer for some time you can scan the Contents for specific informa tion that you need ...

Page 10: ...viii ...

Page 11: ...Introduction 1 1 1 1 Introduction ...

Page 12: ...by expanding the memory of your computer or upgrading to a more powerful PC the performance of your SuperScript 610plus can also be improved NEC SuperScript software supports two printing modes namely GDI mode and PCL emulation mode GDI mode offers the full performance of the total printing system while the PCL emulation mode offers compatibility with existing PCL print files Your computer and Sil...

Page 13: ...ged paper The paper then passes between two rollers where a combination of heat and pressure bonds the toner to the paper The paper is then moved to the output tray The following list highlights Silentwriter SuperScript 610plus features Host based Processing SuperScript uses your PC power to process print jobs Two Printing Modes The Silentwriter SuperScript 610plus software allows you to select fr...

Page 14: ...e detects and smoothes the jagged edges of raster images by dividing one full dot into several subdots to be set in the same area The print quality of both text and line graphics is thus improved Photorealistic printout Grayscale technology with photo enhancement You can get better quality gray scale printout using this mode to print photographic data in GDI mode Refer to Chapter 3 for setting of ...

Page 15: ...inter operation centered around one easily replaceable cartridge The Starter Toner Cartridge which is shipped with your printer will print 2 000 pages at 5 coverage Replacement toner cartridges will print up to 4 000 pages at 5 coverage Power Saving Mode This printer has Power Saving Mode In this mode if the printer is idle for a specified time the fuser unit pauses and power consumption will be d...

Page 16: ...ow Density Adjustment This feature allows you to adjust the contrast and brightness of the output This feature is useful for making adjustments to embedded images to produce the best quality when printing Manual Duplex Printing When selected you can print on both sides of a page in either of two binding styles Book style binding in the middle or Report style binding at the top and bottom Cover Pag...

Page 17: ... text together without having to import your logo into every print job Print Overlay Color When selected you can print a customized overlay of either text graphics or combination in one of three colors For example you could print your company logo in red and your corre spondence in black This feature requires an optional color toner cartridge OPTIONS The options available for the Silentwriter Supe...

Page 18: ...des your SuperScript 610plus to include support for PostScript printing in addition to the standard GDI and PCL modes ORDERING SUPPLIES AND ACCESSORIES To order any of the following printer supplies or accessories contact your NEC printer dealer or call 1 800 NEC INFO to locate a supplies dealer nearest you ...

Page 19: ...20 063 Yellow Toner Cartridge 20 064 It is recommended to use the specified toner car tridge in order to get better printing quality For a detailed description of the PCL printer lan guage the LaserJet IIP Printer Technical Reference Manual is available through the Hewlett Packard Company Call Hewlett Packard s Direct Marketing Division toll free at 1 800 538 8787 or direct at 408 720 2428 In Cana...

Page 20: ...1 10 Introduction ...

Page 21: ...Setting Up 2 1 2 2 Setting Up ...

Page 22: ...rocedures to set up your SuperScript 610plus printer UNPACKING Unpacking 1 Open the box 2 Take out the documents including software diskettes the hopper and the power cord from the box 3 Lift the printer together with the packing materi als ...

Page 23: ...tems NEC Silentwriter SuperScript 610plus printer SuperScript software kit User s guide Hopper Power cord Starter Toner Cartridge in the printer Packing material not shown NOTE Save this user s guide and all packing materials in case the printer needs to be repacked ...

Page 24: ...n a sturdy flat surface Keep the room well ventilated with a relative humidity between 20 and 80 and temperature between 50 F and 90 5 F 10 C to 32 5 C Leave adequate space around the printer for easy access See the following figure WARNING Do not place objects near the printer that may cover the ventilation holes on its sides ...

Page 25: ...Setting Up 2 5 Printer Dimensions The following illustration shows the standard dimen sions of a Silentwriter SuperScript 610plus printer ...

Page 26: ...2 6 Setting Up ...

Page 27: ...p 2 7 The following illustration shows the dimensions of a Silentwriter SuperScript 610plus printer when the 50 sheet hopper is replaced by the optional 200 sheet hopper Printer Dimen sions with 200 sheet Hopper ...

Page 28: ...PC memory RAM which is the amount of memory recommended by Microsoft for use with Windows 3 1 Adding more memory to your PC will increase the overall system and printer performance The SuperScript software requires approximately 6 5 megabytes disk space on your system s hard disk drive About 2 megabytes more disk space is needed to install the SuperScript TrueType Fonts In addition up to approxima...

Page 29: ... interface it is important to use a properly manufac tured parallel cable Use of a poor quality parallel cable may affect your output See Interface Cable specification Appendix D The following two illustrations show external printer parts EXTERNAL PRINTER PARTS ...

Page 30: ...er Ready indicator the left panel light is used to show that the printer is ready steady green warming up rapid blinking or in power saving mode slow blinking Paper indicator the middle panel light is used to show that the printer detects paper empty steady yellow manual feed blinking Attention indicator the right panel light is used to show that the printer detects cover open no cartridge steady ...

Page 31: ...down Door Ejects the printed sheets with printed side facing down Power Switch Turns the printer off or on Model Number Indicates the model number of your printer Serial Number Indicates the serial number of your printer You need to enter this number on the warranty registration ...

Page 32: ...cal dealer The specification of the memory expansion module is the following SIMM 30 pin 70 nsec DRAM module with gold finger 256 KB 1 MB or 4MB Parallel Interface Provides connection to the Centronics type parallel interface connector of your computer Power Outlet Connects the power cord to a power outlet Toner Cartridge Contains the toner used in the printing process and the electrophotographic ...

Page 33: ...bs Guides the sheets to the fuser unit Transfer Roller A high voltage roller that attracts the toner to the sheets Laser Diode Unit Exposes and generates the print image on the EP drum surface Fuser Unit Fixes the toner to the paper ...

Page 34: ...Installing the Standard Hopper NOTE Be sure to remove the ATTENTION sheet packed in your printer prior to installing the hopper Install the hopper as follows 1 Hold the standard hopper with both hands as illustrated and place on the printer ...

Page 35: ... the hopper is firmly in place 3 Check that the hopper is securely set by pushing gently against it Installing the 200 sheet Hopper If you have purchased the optional 200 sheet hopper install the hopper following the instructions in Chapter 8 Installing the 200 sheet Hopper ...

Page 36: ...n EP drum that transfers the toner to paper The starter toner cartridge shipped in your printer has a sealing tape in place that must be removed prior to printing TONER CARTRIDGE Setting Up the Toner Cartridge 1 Lift up the toner cartridge gently by holding the two green handles ...

Page 37: ... and gently rock it five to six times to distribute the toner evenly NOTE Rock the cartridge in the direction indicated in the illustration While rocking take care not to touch the drum protection shutter red transparent plastic of the toner cartridge ...

Page 38: ...ing tape is approxi mately 20 inches 500 mm long when completely removed NOTE Be sure to pull the tape straight and slowly out of the cartridge to prevent it from being broken in the middle Be careful not to get toner from the tape on your hands If you get toner on your hands wash with cold water ...

Page 39: ...Setting Up 2 19 4 Carefully remove the yellow drum protection pins of the toner cartridge 2 pieces NOTE Do not touch the drum protection shutter ...

Page 40: ...2 20 Setting Up Installing the Toner Car tridge 1 Check that the power switch is off 2 Pull the lock release lever of the upper cover and carefully open it ...

Page 41: ...Setting Up 2 21 3 Hold the toner cartridge by its two green handles and gently release it bottom first into the printer NOTE Check that the toner cartridge is securely seated inside the printer ...

Page 42: ...2 22 Setting Up 4 Carefully push down the upper cover to close it NOTE Check that the lock release lever has se curely returned to its locked position ...

Page 43: ...Setting Up 2 23 1 Slide the right paper guide over to the right edge to allow for paper installation 2 Pull the paper setting lever in the direction indicated by the arrow INSTALLING PAPER ...

Page 44: ...opper can accommodate up to approxi mately 50 sheets However load one sheet at a time in single sheet feed mode if you are using heavier paper envelopes labels and transparen cies refer to Chapter 8 To protect unused sheets from getting excessively damp or dry store them in their original protective coverings ...

Page 45: ...paper guide over until it gently touches the edge of paper 5 Return the paper setting lever down to its original position NOTE Check that the edges of paper are even Otherwise sheets may not be fed properly which may cause print errors ...

Page 46: ...inter to a computer See Appendix D for the parallel cable specifications Connect the interface cable as described below 1 Switch off power to the printer and the computer NOTE To protect your printer and computer from possible damage make sure they are powered down prior to connection ...

Page 47: ... the interface cable connector into the printer and then secure the lock springs 3 Connect the other end of the cable to the compu ter Refer to the computer manual for details about selection of a proper interface connector ...

Page 48: ...rovided and connect it to an outlet NOTE Do not connect the power cord to the auxiliary outlet of your computer Connect the power cord as described below 1 Switch off power to the printer NOTE Check that the power switch is off POWER CORD ...

Page 49: ...Setting Up 2 29 2 Plug the power cord into the power connector on the rear panel of the printer 3 Plug the other end of the power cord into an outlet ...

Page 50: ...perScript See this chapter System Requirements SuperScript software checks your system and will report if an adjustment is required To install the SuperScript software 1 Place the NEC SuperScript software diskette 1 into the appropriate disk drive of your computer for example A Close the drive door or lever if the drive has one 2 Start Microsoft Windows At the DOS prompt type WIN 3 Windows will st...

Page 51: ...ears as shown in the following figure Click the mouse or press any key to continue 5 If you have a previously installed version of the SuperScript Software installed on your system you will be prompted to delete this software before installing the new software Select Delete to delete the older version of software and continue installing the new software ...

Page 52: ... and click continue If you add the 200 sheet hopper you will need to reinstall this software 7 Tell the setup program which parallel port you wish to use LPT1 LPT2 or LPT3 The setup program only shows you the port names avail able on your system The default is LPT1 Later after the installation you can select a different port by using the NEC SuperScript Print Status Window see Chapter 5 ...

Page 53: ...ct a drive with at least the amount of free disk space 6 5 megabytes required for the NEC SuperScript installation As shown in the next figure Setup Directory Selection the setup program will create and set up the directory C SSCRIPT as the default installation directory You can change the default directory at this time by specifying a different directory Click on the OK button The installation pr...

Page 54: ...s you progress and status messages as shown in the next figure 10 The installation program will prompt you to insert the NEC SuperScript Software diskette 2 The installation program will then continue to copy the NEC SuperScript software to the specified directory ...

Page 55: ...System directory You can change the default directory at this time by specifying a different path When you select OK the installation program will copy the fonts to the directory and install them in Windows automati cally This requires approximately 2 MB of hard disk space If you select Cancel you will skip this step and continue with the SuperScript installation You can install the fonts individu...

Page 56: ...llation The installation program will prompt you to insert the NEC SuperScript 660plus Software diskette 3 12 The installation program automatically modifies the Windows initialization files so that NEC SuperScript Software runs properly when you start Windows ...

Page 57: ...inter Status Window and the PCL Control Panel Once NEC SuperScript is active you will be able to run these programs by double clicking on their icons 14 The installation program now displays a message telling you that the setup is complete Choose Restart Windows to run SuperScript or Exit to quit the setup program NOTE You will have to restart Windows before SuperScript will run ...

Page 58: ... correctly The test utility will print several pages including a configuration page containing information about your system and printer NOTE It is a good idea to save a copy of the most recent configuration page with your manual It may be useful if you ever need to call Customer Support 16 The following notice will appear ...

Page 59: ...ss OK to continue with the print tests Cancel to exit to the program s main menu 17 Before printing starts you will see the following message as SuperScript sets up the tests 18 The Test Utility will now prompt you to print the configuration page that shows information about your PC and printer Save a copy of the most recent configuration page You may find it useful if you ever need to call Custom...

Page 60: ...2 40 Setting Up ...

Page 61: ...Setting Up 2 41 19 SuperScript will now ask to print one test page in each print mode Click on Yes to continue No to bypass the current test ...

Page 62: ...er for printing You can use the SuperScript Print Manager to monitor print job progress 21 After printing all test pages the Test Utility will ask if you want to exit Click OK to quit the program Clicking Cancel instead of OK will return you to the Test Utility s main screen The File pull down menu gives you the choice of repeating the test sequence or exiting the program ...

Page 63: ...Setting Up 2 43 Once SuperScript software is installed NEC SuperScript 610plus device names appear in the Printers window of your Control Panel see the next figure ...

Page 64: ...2 44 Setting Up ...

Page 65: ...Printing with Your SuperScript 610plus 3 1 3 3 Printing with Your SuperScript 610plus ...

Page 66: ... mode select NEC SuperScript 610plus GDI on NEC GDI as the current printer To print in PCL emulation mode select NEC SuperScript 610plus PCL on NEC PCL If you have installed the optional 200 sheet hopper you should see NEC SuperScript 610plus GDI 200 on NEC GDI and NEC SuperScript 610plus PCL 200 on NEC PCL instead GDI MODE GDI mode takes advantage of Windows own internal design to produce documen...

Page 67: ...cation to application verify these conditions with your application documentation If you open the Printer Setup dialog box from the Windows Control Panel or Print Manager the settings you choose apply to all print jobs until you change the settings If you open the Setup dialog box from an application s Print Setup command the application stores the settings with your document The document prints w...

Page 68: ...e your settings You can set options for GDI mode by using the Control Panel in Windows 1 Switch to the Program Manager You should see a window titled Main If this window has been minimized restore it 2 Double click on the Control Panel icon in the Main window 3 Double click on the Printers icon in the Control Panel window 4 Select NEC SuperScript 610plus GDI on NEC GDI 5 Click on the Setup button ...

Page 69: ...et options for GDI mode from the File menu of many Windows based applications Typically there are one or two commands to take you to the Print Setup dialog box please refer to the application documentation for specific details and be aware of the above conditions ...

Page 70: ... 229 mm Number of copies 1 to 99 Use NEC SuperScript Print Manager Page 1 on TOP With Print Manager enabled reverse order printing Resolution 300 300 PhotoEnhance Select PhotoEnhance from Resolution box to print photograph data You can get better quality grayscale printout You can select PhotoEnhance mode in Print dialog box of various application programs How ever some application programs may fa...

Page 71: ...each box in the Options dialog window The changes you have made will take effect and you will leave this window If you press the CANCEL button you will leave the window but any changes you made will not take effect 2Up 4Up Screen This feature is to print 2 page or 4 page data on one sheet Draw Frame Border Allows you to draw a Frame or Border around multiple image on the same page when 2Up or 4Up ...

Page 72: ... SuperScript Print Manager is always on for PCL compatible mode The SuperScript Print Manager lets you use some additional features in GDI mode including manual duplexing and the use of the SuperScript Print Manager control screen see Chapter 4 NOTE Turn off the NEC SuperScript Print Man ager to get the fastest printing but not necessarily the fastest return to application ADVANCED OPTIONS ...

Page 73: ...ment in the manner of a report bound at the top pages 2 and 3 would face the same way You can also put an X in the box marked Print Instructions If you do this then the Silentwriter SuperScript printer will print out detailed instructions every time you print in manual duplex mode Here s how double sided printing works Using the Standard Hopper 1 SuperScript prints every odd numbered page of your ...

Page 74: ...the back sides of the previ ously printed odd pages After printing the printer detects a Paper Out condition and then pauses Set the next sheet into the hopper and click the RESUME button The next even numbered page will be printed on the back of the sheet Some printed sheets may be curled which could cause jamming To lessen curling straighten the sheets before reinserting them into the hopper ...

Page 75: ... starting with the sheet having the smallest page number The reinserting direction is the same as shown on page 3 10 4 SuperScript prints every even numbered page on the backs of the pages already printed Curled printed sheets may cause jamming Straighten the sheets before reinserting them into the hopper To feed sheets continuously you must insert the next sheet within 5 seconds after the current...

Page 76: ...tton to continue the print job After all pages are finished reprint the missing damaged odd numbered page on the reverse side of the corresponding page Then you will have a complete double sided document Scaling Sets the percent value to scale the print job The default value is 100 The range is 10 to 200 and depending on the application this may also affect the margins Print to File Selecting this...

Page 77: ... the light and dark areas of an image improve a flat image Image Box The Image Box shows an image which demon strates how the brightness and contrast settings will effect the printed output NOTE The effect of a particular density setting brightness or contrast is dependent on how your Windows application handles various graphical formats Be sure to test the density setting by print ing some test c...

Page 78: ...cted a cover page will be printed at the beginning of each print job The File Name designates the GDI file to be used as the cover page see page 3 16 for more information Print Trailer Page When selected a trailer page will be printed after each print job The File Name designates the GDI file to be used as the trailer page see page 3 16 for more information ...

Page 79: ...to reload the paper and change the toner cartridge back The File Name designates the GDI file to be used as the overlay This feature is useful for users who wish to print a spot color such as printing the company logo in color NEC does not recommend the use of this feature to print overhead transparencies or to use this feature multiple times on the same document to produce additional colors see p...

Page 80: ...file name is C SSCRIPT DEFAULT GDI This can be changed by typing in the desired name provided the extension remains GDI 5 Select OK for each screen and close the Control Panel 6 Using your application create or open the document to use as the Cover Trailer 7 Print the document It will create a file rather than an actual output to the printer 8 Close the application and go back through Control Pane...

Page 81: ... typing in the desired name provided the extension remains GDI 5 Select OK for each screen and close Control Panel 6 Using your application create or open the document to use as the Overlay NOTE If you are creating a file to be used as a color overlay make sure the image is defined as black If you create the image as a color image when it is printed if will produce a dithered output and not produc...

Page 82: ...ptions button to open the Ad vanced Options screen 4 Click on the SuperScript Print Manager checkbox if it is not enabled 5 Click on the Forms button to open the Print Forms window 6 Click on the Print Overlay Print Cover or Print Trailer checkbox to enable the feature 7 Type in the name of the file you wish for the Overlay Cover or Trailer If you are not sure of the file name you can select the b...

Page 83: ...er selected is the SuperScript 610plus GDI 2 Click on the Setup Button to open the SuperScript GDI Setup screen 3 Click on the Options button to open the Ad vanced Options screen 4 Click on the SuperScript Print Manager checkbox if it is not enabled 5 Click on the Forms button to open the Print Forms window 6 Click on the Print Overlay checkbox to enable the feature 7 Type in the name of the file ...

Page 84: ...or will be printed and then you will be prompted to change the Toner Cartridge Pick up the printed sheets of paper straighten them then reinsert them one by one into the printer Make sure that the printed side faces down If the instruction page is enabled it will print out with the document and indicate how to reinsert the paper Some printed sheets may be curled Curled sheets may cause jamming To ...

Page 85: ...ng documents with more than two colors for use with this printer The alignment of the print on the page will vary with each pass through the printer therefore if colors are overlapping or very close the output may be affected Observe the following precaution when printing overlapping solid objects to prevent paper jams or wrinkling Minimize overlapping areas and position them at some distance mini...

Page 86: ...te vertical lines to appear during printing If this occurs clean the laser beam window with a soft cloth To prevent toner from falling be sure to handle the toner cartridge gently After printing with a color some color toner remains on the transfer roller inside the printer This small amount of toner should not affect performance All files printed will continue to have the Overlay printed until th...

Page 87: ...d PCL format files 3 Ability to print text or ASCII formatted files i e DOS print screen directly NOTE If you cannot determine which print mode is best suited for your printing applications under Windows we recommend you use GDI mode first For DOS applications running under the Windows DOS shell the PCL mode is automatically enabled The next two pages discuss PCL specific features You may skip the...

Page 88: ...default values for the printer that would be normally made from the printer control panel Any page setup information that is downloaded by your application will override these default settings To activate the SuperScript PCL Control Panel open the SuperScript Tools Group and click on the SuperScript PCL Control Panel Icon ...

Page 89: ...r Feed Manual Feed 200 sheet Hopper only Orientation Portrait Landscape Paper Size Letter 8 1 2 11 in A4 210 297 mm Executive 7 1 4 10 1 2 in Legal 8 1 2 14 in Envelope Monarch 3 7 8 7 1 2 in Envelope 10 4 1 8 9 1 2 in Envelope DL 110 220 mm Envelope C5 162 229 mm ...

Page 90: ... changing any settings in the PCL Control Panel so that they will take effect with the next print job Saving Down loaded Fonts and Macros PCL Mode By default when your application prints using SuperScript s PCL mode the PCL interpreter will start up and print the document The interpreter will stay active until you print in a different emulation or power down thus preserving any down loaded fonts o...

Page 91: ...Print Manager to an icon if desired 3 Download macros or soft fonts using the downloading utility provided by your fonts 4 Start or return to your application and print your document This will preserve your downloaded fonts and macros Also if your next print job uses PCL it will take less time to print because the SuperScript PCL interpreter is already loaded However if you switch from PCL to GDI ...

Page 92: ...e automatically However if reduce the SuperScript Print Manager as described above before printing then you will have control over when the unprinted page will be printed The PCL interpreter provides a form feed icon in the SuperScript PCL Control Panel in the SuperScript Tools Group Clicking the Form Feed button will eject the retained page just like the form feed key on a conventional PCL printe...

Page 93: ...DOS How ever SuperScript will work in PCL mode if you create an MS DOS session from within Windows SuperScript will not run if you exit Windows com pletely Enter MS DOS from Windows by clicking on the MS DOS icon in the Main window from the Pro gram Manager screen When ready to print start your DOS application and print as you normally would Set up your application to print to the parallel port LP...

Page 94: ...CL or ASCII text format you can print it from the MS DOS command line within Windows At the command line prompt type COPY B filename ext LPT1 where filename ext is the name of your PCL or ASCII formatted file If you have configured SuperScript to print to a different parallel port give its name instead of LPT1 ...

Page 95: ...NEC SuperScript Print Manager 4 1 4 4 NEC SuperScript Print Manager ...

Page 96: ...e printed and change their order You also can see how much of the current print job has been processed You can control the priority setting for printing relative to other applications running at the same time Furthermore when the SuperScript Print Manager is in use you can print double sided pages in GDI mode When minimized the SuperScript Print Manager appears as an icon at the bottom of your scr...

Page 97: ... you from the SuperScript Print Manager Exiting Windows will also close the SuperScript Print Manager Options 1 Priority Windows lets you run several applications at the same time This helps productivity but it also means that you are sharing your PC s resources among several activities ...

Page 98: ...your document will take longer to print For more information see Appendix B Optimizing Printer Performance 2 Show Toolbar Titles When checked the software will add titles to the icons in the SuperScript Print Manager screen The default is ON 3 Time Format This option allows you to change the display format 12 hour or 24 hour 01 30 PM is an example of 12 hour format The same time appears as 13 30 i...

Page 99: ...earch for Help On This option opens up a window allowing you to get information on SuperScript features 3 How to Use Help This is the standard Windows Help guide to show users how to access the help menu 4 About The About option provides you with informa tion about the current version of NEC SuperScript software ...

Page 100: ...rt of the SuperScript Print Manager screen shows jobs waiting to be printed JOB NAME The software application and file that created the print job FORMAT Either GDI or PCL format SIZE How large the print job is in bytes TIME Time of day the print job was created ...

Page 101: ...ver if you have a mouse you can change the order of print jobs that remain in the queue by following a drag and drop procedure 1 Move the mouse to the print job you want to re order 2 Press down on the left button of your mouse Do not lift your finger The entry will be highlighted to indicate that it has been se lected 3 Without lifting your finger drag the print job in other words move the mouse ...

Page 102: ...actual printing starts Pause The PAUSE button lets you pause the current print job Once the job is paused you can use the RESUME button to continue printing or cancel the print job by clicking the DELETE button Resume RESUME lets you continue printing a job that has been paused Add The ADD button lets you select a GDI or PCL print job file previously stored on your hard disk and add it to the end ...

Page 103: ...nt to save the remain ing print jobs If you select Yes the print jobs will be saved as you exit When you start up NEC SuperScript Print Manager next time you can resume printing the unfinished documents If you select No the print jobs will be can celled and you will exit The original applica tion files from which the print jobs were created will not be affected If you select Cancel you will not ex...

Page 104: ...4 10 NEC SuperScript Print Manager ...

Page 105: ...Print Status Window 5 1 5 5 Print Status Window ...

Page 106: ... printing notifies you of a printer alert and allows you to set up several features of the printer The Print Status Window will also alert you in case of a problem by displaying a warning or error mes sage In addition it points to the problem area on the printer and gives instructions for what to do next ...

Page 107: ...efer to the Print Status Window above File 1 Exit Lets you exit the Printer Status Display Options 1 Show Print Status Display when Printing When checked it will display the Printer Status Icon while printing a job The default is off ...

Page 108: ...ify you that the print job is complete 5 Beep on Printer Error When checked the software will notify you that there is an error on the printer Setup 1 Change Printer Settings Selecting this choice allows you to make the following changes to the printers settings Sharp Edge Technology This feature smooths the edges of character and line draw images and eliminates the jaggies Select OFF for photogra...

Page 109: ... been sent to the printer This allows the next page to begin processing as soon as possible Certain printer errors which occur after the data has been sent to the printer i e paper exit jam may be reported with the next page to be printed The default is OFF Power Saving Mode This feature reduces the power consumption of the printer Turn ON and select the time period the printer must be idle before...

Page 110: ... print dark ness of a whole page as required Connect Port Allows you to select the port which the printer is connected to Help 1 Contents Provides a list of subjects available in the help menu 2 Search for Help On This option opens up a window allowing you to get information on SuperScript features 3 How to Use Help This is the standard Windows Help guide to show users how to access the help menu ...

Page 111: ...rinter and do not wish to wait for the printer to warm up prior to printing The default is ON at 15 minutes Page Save Icon Select to access Page Save Mode selections 1 Page Save Mode When enabled the current page is saved in memory until printing is complete Enable for sensitive documents where loss of data cannot be tolerated Disable the feature to increase throughput Sharpen Select to access Sha...

Page 112: ...cation file and page number for the job currently being printed Mode This box displays the type of file that is printing either GDI or PCL Printer Status Box This box shows a picture of your SuperScript 610plus printer and a closeup view of the indicator lights on the printer If a problem has occurred an arrow points to where the printer is affected and basic instructions on how to correct the pro...

Page 113: ...animation showing the problem encountered Show Me Select to run an animation showing a step by step procedure to correct the problem 1 Pause This button pauses the animation 2 Back This button allows you to go back one frame of the animation after a pause 3 FF This button allows you to advance one frame of the animation after a pause 4 Stop This button ends the animation and returns you to the Pri...

Page 114: ...abled and SuperScript has finished printing on one side of your document Turn sheets over and reinsert them into the paper hopper to print on the other side For paper insertion details see Chapter 3 Manual Duplex Printing Engine Error There is a problem with your printer s engine Follow the instructions on the screen to correct the problem If the problem persists call Cus tomer Support Engine is W...

Page 115: ...Close the cover SuperScript will start up again automatically once the jam has been cleared and the cover closed In most cases the printer will reprint the page jammed before continuing with the rest of your document Power Off or Cable Problem NEC SuperScript software can t find your printer because 1 the printer is off 2 the printer s parallel cable is not installed properly 3 a problem exists wi...

Page 116: ... paper in the printer Resume The RESUME button lets you continue printing after you have paused printing or after the printer recovers from an error situation Delete The DELETE button lets you delete the current print job You must pause the job before you can delete it Additionally you may delete a print job halted due to an error situation like paper out ...

Page 117: ...Selecting Paper and Media 6 1 6 6 Selecting Paper and Media ...

Page 118: ...oducts that have consistently demonstrated high quality This chapter shows you how to recognize quality media products and gives detailed specifications for print materials Recom mended handling and storage guidelines are also given You must judge the quality and performance of any paper We strongly recommend that you test several reams of selected paper for Silentwriter SuperScript compatibility ...

Page 119: ... that you are using this media in a laser printer Paper manufactured from 100 chemical wood pulp containing no more than 25 cotton fiber is recom mended Paper should be dust free and have cleanly cut edges Do not use wrinkled curled or damp paper it often causes misfeeds paper jams and illegible output Most writing paper has two sides top often called the felt side and bottom or wire side The pack...

Page 120: ...a of 3 5 in 8 9 in 89 mm 225 mm NOTE Paper properties can be changed by the manufacturers NEC has no control over such changes Thus NEC neither warrants nor recom mends the use of any particular paper and the user assumes all responsibility as to the quality and performance of paper selected No matter which manufacturer you select note the following considerations Smoother surface paper generates ...

Page 121: ...ing types of paper recycled paper extremely smooth or shiny coated paper very rough textured or embossed paper multipart forms or carbonless papers paper coating dyes or inks not compatible with the fusing temperature of 200 C 392 F paper that produces hazardous emissions when exposed to 200 C 392 F temperatures for 0 1 seconds paper that offsets or discolors damaged wrinkled or irregularly shaped...

Page 122: ...at resistant inks that do not vaporize or generate harmful emis sions at temperatures greater than 200 C 392 F for 0 1 second Don t use paper printed with low temperature inks Inks must not be flammable Inks must not be affected by the resin compo nents found in toner Care must be taken to avoid changing the mois ture content of paper being preprinted or using materials that change the electrical ...

Page 123: ... of media weight for use is 16 to 28 pounds 60 to 105 g m2 Heavy Print Stock Envelopes Envelopes should be ejected from the face down door in order to minimize curling and wrinkling The printer accepts one of four standard envelope sizes Monarch 3 375 in 7 5 in 98 4 mm 190 5 mm Commercial 10 4 125 in 9 5 in 105 mm 241 mm DL 110 mm 220 mm 4 33 in 8 66 in C5 162 mm 229 mm 6 38 in 9 02 in NEC tested ...

Page 124: ...hat are heavily embossed feed well Avoid heavily textured or coated envelopes In addition avoid envelopes with snaps clasps tie strings cello phane windows or curved or thick leading paper edges They don t feed consistently envelopes composed with glues inks and adhesives that could discolor scorch or melt when heat is applied adhesives that generate harmful emissions at temperatures greater than ...

Page 125: ...Thus NEC neither warrants nor recom mends the use of any particular label and the user assumes all responsibility as to the quality and performance of labels selected Note the following considerations regarding the printing of labels Labels must be set on and fed from the paper hopper one sheet at a time do not place more than one in the hopper In order to minimize curling labels must be ejected f...

Page 126: ...arencies must be tested for satisfactory performance prior to purchase Transparent film must be placed in and fed from the paper hopper one sheet at a time do not place several sheets in the paper hopper In order to minimize curling transparent film must be ejected from the face down door MEDIA PUR CHASING SPECIFICA TIONS The following purchase specifications are intended for the person who orders...

Page 127: ...ius curl toward opposite side Sharp edges no visible fray 2 0 to 15 1010 ohms square conditioned at 22 C 71 6 F plus 50 relative humidity 1 2 to 15 1011 ohm centimeter conditioned at 22 C 71 6 F plus 50 relative humidity Cut sheets must be within 0 0313 inches of nominal corners at 90 0 2 Cannot scorch melt offset or release emissions when heated to 200 C 392 F for 0 1 second 1 Single sheet Feed r...

Page 128: ...Grain Moisture content Opacity Packaging Smoothness Stiffness Wax pick SPECIFICATION Long grain 4 to 6 by weight Minimum of 85 Polylaminated moisture proof ream wrap 100 to 300 Sheffield scale 1 6 minimum machine direction 0 6 minimum cross direction Taber 12 minimum Dennison ...

Page 129: ...d pulp with up to 30 cotton fiber Envelope must lie flat with no more than 0 25 inch curl across the entire surface 2 0 to 15 1010 ohms square conditioned at 22 C 71 6 F plus 50 relative humidity Cannot have adhesive exposed to the printer Must be accurately folded 0 04 inches so that there are no more than two paper thicknesses anywhere along the envelope surface All glue lines must be continuous...

Page 130: ... surfaces General label attachment die cutting cannot allow for peeling during transport printing or electrical fusing Labels should cover the entire carrier sheet Zero curl toward image side minimum 30 degree radius curl toward opposite side Curl must be within specifications after heating at 200 C 392 F for 0 1 second 2 0 to 15 1010 ohms square 1 2 to 15 1011 ohms centimeter Cut sheets must be w...

Page 131: ...paper properties must match the specifications listed in Table 6 4 ITEM Cutting dimension tolerance Cutting angle tolerance Thickness Surface treatment SPECIFICATION 0 7 mm 0 031 in 90 0 2 3 9 to 4 3 mils 0 100 to 0 110 mm Double side Table 6 4 Transparency Specifications ...

Page 132: ...e paper at temperatures no lower than 20 C 68 F with humidity of 50 5 If paper must be stored in extreme humidity keep it tightly wrapped in plastic If paper must be stored in extreme cold or hot environments allow several hours for a tempera ture adjustment before you use the paper The greater the temperature difference the longer this period should be STORAGE GUIDELINES ...

Page 133: ...Using Fonts 7 1 7 7 Using Fonts ...

Page 134: ...stScript must fetch additional information every time it processes a new font A document with many different fonts can take a noticeably long time to print In GDI mode the work of fetching font information takes place at the time the document is retrieved and displayed to the screen Printing the document requires only a small amount of additional processing which means quick text printing no matte...

Page 135: ...eType Fonts in Applica tions and click OK to exit the TrueType dialog box 6 Click Close to exit the Fonts dialog box 7 Select Close from the System menu to exit the Control Panel dialog box NEC SuperScript PCL mode supports several resi dent fonts corresponding to the internal fonts in the HP LaserJet IIP These include Courier 10 point 12 pitch Regular Bold and Italic Courier 12 point 10 pitch Reg...

Page 136: ...ox appears 3 Open the drive list by clicking the arrow next to the box and select the drive that contains the NEC SuperScript Software Disk 3 4 Select the TTFONTS directory from the directo ries list The fonts on the NEC SuperScript Software Disk 3 in the TTFONTS directory appear in the List of Fonts box 5 Select the fonts you wish to install in the List of Fonts box or choose the Select All butto...

Page 137: ...Using Fonts 7 5 20 Additional TrueType Fonts ...

Page 138: ...7 6 Using Fonts ...

Page 139: ...Choosing Print Options 8 1 8 8 Choosing Print Options ...

Page 140: ...t method For details on print media refer to Chapter 6 Selecting Paper and Media HOW TO PRINT USING VARI OUS MEDIA INPUT CAPACITY EXIT TO Sheet Paper 16 22 lb Letter Executive A4 B5 Legal MEDIA TYPE SIZE Table 8 1 a Recommended Printing Methods The Standard Hopper When using heavy bond paper weights 23 to 28 lb use the Face down Door Heavy Paper 23 28 lb or Transparency Film Adhesive Label Envelop...

Page 141: ...lled on the 200 sheet hopper to continuously feed up to a maximum of 200 sheets at 17 lb of legal size paper See this chapter Installing and Removing the Legal Guide When using heavy bond paper weights 23 to 28 lb use the Face down Door Depends on the envelope type Heavy Paper 23 28 lb or Legal Size Paper 16 28 lb Transparency Film Adhesive Label Envelope Commercial 10 Monarch International DL Int...

Page 142: ...aded into the hopper at a time The maxi mum capacity is 50 sheets for 17 lb paper it varies with the weight of paper you use Heavier paper 23 28 lbs envelopes transpar encies or labels should be loaded one sheet at a time into the hopper The method of setting sheets in multi sheet feed and single sheet feed modes is the same See Chapter 2 Installing Paper which explains paper setting procedure Ins...

Page 143: ...cy films may also be fed See table 8 1 b To use the optional 200 sheet hopper install the 200 sheet hopper instead of the standard hopper NOTE You need to run the setup program NECSETUP if this is the first time you are installing the 200 sheet hopper refer to Chapter 2 NOTE Be sure to remove the ATTENTION sheet packed in your printer prior to installing the hopper THE 200 SHEET PAPER HOPPER OPTIO...

Page 144: ... If the standard hopper has been installed on your SuperScript printer remove the standard hopper as described below 1 Hold the standard hopper with both hands 2 Lift it up while holding it steadily Removing the Standard Hopper ...

Page 145: ...pper with both hands as illustrated and push the lock release levers 2 Carefully set the hopper on the printer and release the lock release lever 3 Check that the 200 sheet hopper is securely set and that the lock release levers have returned to their original position Installing the 200 sheet Paper Hopper ...

Page 146: ... hopper to continuously feed up to a maximum of 200 sheets 17 lb of legal size paper Install the legal guide as described below Insert the legal guide in the direction of the arrows then fit its hook ends in the grooves on the back of the hopper Remove the legal guide as described below Unlock the hook ends of the legal guide as shown in 1 then remove the legal guide as shown in 2 ...

Page 147: ... 17 lb can be loaded in the hopper at once 1 Open the manual feed cover of the 200 sheet hopper by rotating the manual feed cover until a second clicking sound is heard Do not try to pull the manual feed cover beyond this point as it might break Hopper Feed ...

Page 148: ... Print Options 2 Pull up the paper guide lever and move the paper guide in the direction indicated by the arrow Flip up the hopper guide 3 Insert paper with the left edge evenly touching the left side of the hopper ...

Page 149: ... press down on the paper guide lever to lock it in place 5 Carefully return the manual feed cover to its original position NOTE It is not possible to print with the manual feed cover open Return the manual feed cover to its original position Do not open the manual feed cover while printing ...

Page 150: ...up the manual feed cover The manual feed cover stops to two positions when pulled up A clicking sound is produced every time it stops in any of the two positions Pull it up until the first clicking sound is heard Media e g paper can be manually fed only in this position NOTE The manual feed cover cannot be opened up beyond position 2 as shown on the section Hopper Feed Do not force it open beyond ...

Page 151: ...indows 3 Insert one sheet of paper alongside the edge of the manual feed guide of the manual feed cover Insert the sheet as far as it will go to avoid paper jam caused by misfeeding 4 Select Print within your application NOTE Sheets cannot be manually fed when the manual feed cover is returned to its original position ...

Page 152: ...tions 5 After printing return the manual feed cover to its original position Removing the 200 sheet Hopper Detach the hopper as described below 1 Hold the 200 sheet hopper with both hands and push up the lock release levers ...

Page 153: ...rint Options 8 15 Printed sheets may either be ejected onto the face up tray or the face down door either of which can be selected OUTPUT PATHS 2 Lift up the 200 sheet hopper with the lock release levers unlocked ...

Page 154: ...Face down Door Open the face down door All types of paper can be ejected from the face down door Use the face down door especially for envelopes transparency films and heavy bond paper in order to protect them from being crumpled or wrinkled Printed sheets should be removed once they are ejected because output will not be stacked The paper path is shown below ...

Page 155: ...Maintaining Your Printer 9 1 9 9 Maintaining Your Printer ...

Page 156: ... basic maintenance and cleaning procedures you must follow to maintain high print quality and efficient operation of your SuperScript printer Information on spare parts ordering and NEC service agreements is found in Chapter 11 Getting Service and Support ...

Page 157: ...ever the Starter Toner Cartridge will only last 2 000 pages The shading of the print output be comes lighter when the cartridge needs to be re placed or the toner needs to be redistributed When the print output is light perform the following steps to redistribute the toner 1 Turn the power switch off 2 Pull the lock release lever and raise the upper cover gently ...

Page 158: ...9 4 Maintaining Your Printer 3 Lift up the Toner Cartridge gently by holding the two green handles WARNING Do not touch the fuser unit It is extremely hot ...

Page 159: ...r Cartridge gently five or six times to redistribute the toner NOTE Rock the cartridge in the direction indicated in the illustration While rocking take care not to touch the drum protection shutter red transparent plastic of the Toner Cartridge ...

Page 160: ...Printer 5 Insert the Toner Cartridge into the printer NOTE Hold the Toner Cartridge by its two green handles and insert it inside the printer as far as it will go Check that the cartridge is securely set inside the printer ...

Page 161: ...cks in place NOTE Make sure the lock release lever has re turned to its original position After redistributing the toner continue using the cartridge if the output quality has improved If a light output persists it is time to replace the Toner Cartridge Refer to page 9 9 Replacing the Toner Cartridge ...

Page 162: ...ime you replace the Toner Cartridge Table 9 1 lists the maintenance procedure applicable to your printer Table 9 1 Maintenance Schedule ITEM REPLACE OR CHECK Toner Cartridge When the Toner Cartridge is almost out of toner you may wish to replace it immediately or redistribute the remaining toner powder to extend the usage Refer to the page on Redistributing the Toner Printer cleaning Perform gener...

Page 163: ...e the toner cartridge it is also time to perform cleaning on your printer mecha nism Before you begin unpack the toner cartridge box The cartridge box consists of a carton box inserts and a toner cartridge Cleaning the Printer Mechanism Use a soft lint free cloth to clean this printer ...

Page 164: ...nd then pull off the power cord from the printer The fuser unit is extremely hot After switching off the power let the fuser unit cool down before cleaning it Do not stand a toner cartridge on end or leave it in an upside down position Do not expose the toner cartridge to direct sunlight or place it in a dusty area Put it on a flat surface ...

Page 165: ...aining Your Printer 9 11 Parts to Be Cleaned Parts to be cleaned are The frequency and methods of cleaning each part differ On the next page the frequency and the methods of cleaning the main parts are shown ...

Page 166: ...it Transfer Roller FREQUENCY When replacing the Toner Cartridge and when printouts are stained When replacing the Toner Cartridge When replacing the Toner Cartridge or every 6 months When replacing the Toner Cartridge and when print sheets come out stained Wipe off stains from the printer case using a soft clean cloth To wipe off stubborn stains soak the cloth in neutral solution before using CAUT...

Page 167: ...er 9 13 Cleaning Procedure Follow these steps to clean the printer mechanism 1 Power off the printer 2 Pull off the power cord from the rear panel of the printer 3 Pull the lock release lever and raise the upper cover gently ...

Page 168: ...9 14 Maintaining Your Printer 4 Remove the Toner Cartridge gently by holding the two green handles ...

Page 169: ...leaning the paper guide ribs 5 Wipe off dirt and stains from the paper guide ribs with a piece of soft cloth Cleaning the laser beam window 6 Wipe off dirt and stains from the glass of the laser beam window with a piece of soft cloth ...

Page 170: ...9 16 Maintaining Your Printer Cleaning the fuser unit 7 Wipe off dirt and stains around the fuser unit with a soft lint free cloth WARNING The fuser unit is extremely hot ...

Page 171: ...lies provided by different manu facturers Refer to Table 1 1 in Chapter 1 for the NEC order number NOTE Do not stand the cartridge on end 1 Hold the Toner Cartridge by both ends 2 Hold the Toner Cartridge horizontally and gently rock it five or six times to distribute the toner NOTE Rock the Toner Cartridge in the direction shown below Be careful not to touch the drum protection shutter red transp...

Page 172: ...pe tab and pull the tape out The sealing tape is approximately 20 inches long when completely removed NOTE Be sure to pull the tape straight out of the cartridge to prevent it from being broken in the middle Be careful not to get toner from the tape on your hands If you get toner on your hands wash with cold water ...

Page 173: ...Maintaining Your Printer 9 19 4 Slowly remove the shutter lock pins 2 on the Toner Cartridge NOTE After removing the shutter lock pins do not touch the drum protection shutter ...

Page 174: ... Maintaining Your Printer 5 Set the Toner Cartridge inside the printer NOTE Hold the Toner Cartridge by its two green handles and insert it in the printer as far as it will go Check that it is securely set ...

Page 175: ...and securely close it NOTE Check that the lock release lever has re turned to its original position 7 Plug the power cord into the rear panel of the printer 8 Finally set up the Silentwriter SuperScript printer and print a few blank pages to clean the transfer roller ...

Page 176: ... printer with toner Remove the Toner Cartridge as described below 1 Turn the power switch off Removing the Toner Car tridge Before transporting the printer its accessories should be removed The following procedures explain how to remove the accessories before transporting the printer 2 Pull the lock release lever and gently open the upper cover ...

Page 177: ...r 9 23 3 Hold the Toner Cartridge by its two green handles and lift it out of the printer 4 Gently press down the upper cover and securely close it NOTE Check that the lock release lever has re turned to its original position ...

Page 178: ...any mechanical damage inside the printer See Chapter 8 Removing the Standard Hopper or Removing the 200 sheet Hopper Removing the Interface Cable 1 Disconnect the interface cable by pulling it out of the computer 2 Release the lock springs securing the connector to the printer and remove the interface cable by pulling it out ...

Page 179: ...Maintaining Your Printer 9 25 1 Holding the power plug disconnect the power cord from the outlet 2 Hold the plug and then pull power cord from the printer Removing the Power Cord ...

Page 180: ...rinter and accessories pack it in the original boxes Be sure to detach the hopper Be sure to remove the Toner Cartridge Repack the printer and its accessories in the boxes provided at the time of purchase Note If the toner cartridge is not removed the inside of the printer will be stained with toner ...

Page 181: ...Troubleshooting 10 1 1 10 0 Troubleshooting ...

Page 182: ...s are tightly secured Check for paper jam or misfeed Check that the hopper has paper loaded and click on Resume Check that the paper setting lever is pressed down in place Open the manual feed cover and insert a piece of paper Click on Resume Check that the face down door is shut fully Check for paper jam or misfeed Check that the paper is between 16 and 22 pounds base weight if using face up tray...

Page 183: ... and maximum contrast Refer to Chapter 6 Selecting Paper and Media Follow the cleaning procedures Refer to Chapter 9 Maintaining Your Printer When the paper path is blocked the printer stops printing Paper Jam is displayed on the computer screen When paper is pulled out with force it may tear leaving pieces of paper in the printer that could prevent the printer from feeding sheets normally When pa...

Page 184: ...r A paper jam may occur in any of the following areas hopper fuser unit Paper Jamming Areas Locations of Potential Paper Jams Removing the Jammed Paper The methods of removing jammed paper depends on the location of the jam First verify where paper is jammed before taking any necessary action ...

Page 185: ...e paper straight out CAUTION When paper jams before a page com pletely passes through the fuser unit make sure that the unfused toner does not get into the printer If this occurs clean it up See Chapter 9 Cleaning the Printer Mechanism 3 Gently press down the upper cover and close it securely The printer will warm up and then resume print ing ...

Page 186: ...er of the upper cover and gently open the upper cover 2 If the paper can be seen inside the printer pull it out slowly in the direction of the arrow paper feed side WARNING Do not touch the fuser unit It is extremely hot Paper Jams in the Fuser Unit ...

Page 187: ...ay or the face down door CAUTION Be sure to check if the paper can be seen inside the printer The steps for removing the jammed paper are different and it is important to follow the proper procedure item 2 or 3 4 Gently press down the upper cover and close it securely The printer will warm up and then resume printing ...

Page 188: ...Immediately after removing jammed paper print output may be spotted with toner remaining on the feeder roller In this case print out two or three pages and verify that succeeding pages are not stained After clearing the jammed sheets verify the follow ing in order to reduce future paper jams Are there any scraps of torn paper remaining in the location where paper jammed Is the paper guide flush ag...

Page 189: ...lly after installation the first time you restart Windows Chapter 2 Installing SuperScript Printing Software 1 From the Program Manager find the NEC SuperScript Tools group If NEC SuperScript Tools has been minimized restore it by double clicking on its icon 2 Double click on the icon labeled NEC SuperScript TEST Program 3 Select OK to generate test pages Please refer to Chapter 2 for further deta...

Page 190: ...10 10 Troubleshooting ...

Page 191: ...Requirements If the installation program detects that your PC is not powerful enough it will quit without installing the SuperScript software SuperScript requires a PC that can run Windows 3 1 in 386 Enhanced mode See Chapter 2 System Requirements If you are running in Standard mode SuperScript will not load Exit Windows then restart by typing WIN 3 ...

Page 192: ...of virtual memory required to run NEC SuperScript depends on how much RAM is in your PC The total required PC RAM plus virtual memory must be around 12 5 megabytes minimum to run SuperScript If the installation program detects that Windows 3 1 does not have sufficient virtual memory it will quit without installing SuperScript software Refer to Allo cating Virtual Memory in this chapter for infor m...

Page 193: ...k properly You may need to install a parallel port card Insufficient free disk space Clear enough disk space on your hard disk drive before continuing with the installation SuperScript requires at least version 3 1 of Windows to run properly If you are using Windows version 3 0 or earlier upgrade to version 3 1 before trying to re install the SuperScript software ...

Page 194: ...ke sure the printer is turned on and that it is firmly con nected to your PC by a standard parallel cable Check that the green status light is lit or is slowly blinking indicating that the printer is in Power Saving Mode Also try turning the printer off and on again If the problem persists there may be something wrong with the PC port ...

Page 195: ...bleshooting 10 15 This message may appear if you have just turned the printer on or if you try to print and the printer is in Power Saving Mode and the fuser is cool Wait for the engine to finish warming up ...

Page 196: ...ns that either the printer s cover is open or there is no toner cartridge in the printer If the printer needs a toner cartridge insert one according to the instructions in Chap ter 9 If the printer s cover is open shut it gently but firmly ...

Page 197: ...Troubleshooting 10 17 This means the manual feed cover is open preventing the printer from operating correctly while set to feed from the hopper Close the manual feed cover gently but firmly ...

Page 198: ...l feed cover to be slightly open and a sheet of paper ready when feeding paper from this slot Open the manual feed cover at a 60 degree angle feed a sheet of paper to the printer and then print your docu ment See Chapter 8 for Manual Feed instructions ...

Page 199: ...ing 10 19 Manual duplex mode only handles the following paper sizes Letter Legal and A4 an international standard for business documents You will need to use one of these if you wish to print double sided documents ...

Page 200: ...trouble printing success fully especially if you want to print a batch of documents Keeping sufficient disk space free will give you more flexibility with printing and will probably improve the performance of some of your applications as well If your PC is tight on disk space and you can t get rid of any files at this time you will probably still be able to print in GDI mode with SuperScript Print...

Page 201: ...Troubleshooting 10 21 Your printer has run out of paper Add more paper to the printer and then click RESUME ...

Page 202: ...22 Troubleshooting This message means that paper has jammed inside your printer Open the cover and gently but firmly remove the paper from inside For more details refer to Paper Jam earlier in this chapter ...

Page 203: ...leshooting 10 23 Engine Error 01 05 are shown when the printer s engine has a trouble Try turning the printer off and then on to see if the problem persists If the Engine Error persists call Customer Support ...

Page 204: ...dicates that the applications now running are not leaving sufficient free memory for SuperScript to operate Close the applica tions you do not need Note if you see this message frequently you may want to consider adding memory to your PC ...

Page 205: ... 10 25 Refer to the following information to resolve print output quality problems OUTPUT QUALITY Light Page Check to see if the toner is running low Redistribute the toner Refer to Chapter 9 Redistributing the Toner ...

Page 206: ... from the toner cartridge Refer to Chapter 2 If necessary replace the Toner Cartridge the light sensitive transfer drum may be damaged Refer to Chapter 9 Make sure you are using a standard Centronics parallel cable and that your PC has a standard parallel port Reinstall the SuperScript software ...

Page 207: ...Troubleshooting 10 27 Black Page If necessary replace the toner cartridge the light sensitive transfer drum may be damaged Refer to Chapter 9 ...

Page 208: ...e paper path from a previous paper jam See Chapter 10 Paper Jam Clean the laser beam window Refer to Chapter 9 Cleaning the Printer Mechanism Rock the Toner Cartridge Refer to Chapter 9 Redistributing the Toner Reinsert the car tridge and print several pages Install a new toner cartridge ...

Page 209: ...Troubleshooting 10 29 Spots on Back of Paper Clean the transfer roller and fuser unit with a piece of cloth CAUTION Fuser unit is hot wait for it to cool down first ...

Page 210: ...aper Paper should be stored in its original packing to prevent moisture absorption Check paper specifications Rock the Toner Cartridge Refer to Chapter 9 Redistributing the Toner Reinsert the car tridge and print several pages Install a new toner cartridge ...

Page 211: ...s paper jam See Chapter 10 Paper Jam Rock the Toner Cartridge See Chapter 9 Redistributing the Toner Reinsert the car tridge and print several pages Install a new toner cartridge Solid White Vertical Lines Incomplete Page Incomplete Page Incomplete page may be printed when printing a complex image Add optional memory expan sion module to the printer See Appendix F Installing the Memory Expansion M...

Page 212: ...with older versions of Windows System fonts typically have lower resolution than printer fonts Two system font typefaces that appear frequently are MS Serif and MS Sans which corre spond roughly to the TrueType fonts Times New Roman and Arial Because GDI takes a WYSIWYP approach what you see is what you print and because these fonts are fixed at a particular resolu tion they will have a jagged app...

Page 213: ...will now show only TrueType fonts The Windows 3 1 user documentation has additional information on fonts and their usage Unexpected Font in Either GDI or PCL Mode This can happen if you are trying to print a document created with fonts that have not been installed on your system The solution is to install the missing font or select another font that works properly The Windows 3 1 user documentatio...

Page 214: ...his problem is most likely caused by a faulty cable The SuperScript software sends data to your printer at very high speeds via a standard parallel cable Unfortunately many inexpensive parallel cables on the market are not manufactured according to stand ards They may still work fine at the low speeds common to many printers but their defects may cause output problems when data is transmitted at h...

Page 215: ... the Control Panel following the steps described below If you have not already designated the desired amount of virtual memory to run SuperScript or if you wish to convert to permanent virtual memory do that now by using the Control Panel The instruc tions below assume your system has the minimum amount of PC RAM 4 megabytes 1 From the Program Manager screen double click on the Control Panel icon ...

Page 216: ...If you have enough free disk space and Windows won t let you create large enough permanent virtual memory you may need to run a disk defragmentation utility such as Norton Utilities sd to clean up your hard disk drive before changing your virtual memory to permanent In the mean time you can use temporary virtual memory instead of permanent NOTE For more information on virtual memory in Windows ref...

Page 217: ...se envelopes that meet the guidelines in Chapter 6 Selecting Paper and Media Q What type of labels should I use with the Silentwriter SuperScript Sheets of labels that meet the guidelines in Chapter 6 Selecting Paper and Media can be printed using the single sheet feed method and face down door Be sure to test a sample lot before purchasing Q How can I maintain the print quality of the Silentwrite...

Page 218: ...n it is time to change the Toner Cartridge When the output is light try to redistribute the toner If light print output persists even after redistribut ing the toner replace the Toner Cartridge Q Can other brands of toner cartridges be used on the SuperScript printer No Only SuperScript Toner Cartridges manufac tured by NEC can be installed in the printer Q Can the toner cartridge be refilled Do n...

Page 219: ...onse Center Spare Parts at 1 800 388 8888 Q Can a 115 volt SuperScript printer be converted to 220 volts in the field No The voltage must be specified at the time of purchase Q Can I use an external print spooler No external print spoolers are not designed to work with the high speed bi directional interface Q Does this work with networks I have Windows for Workgroups in my office The SuperScript ...

Page 220: ...10 40 Troubleshooting ...

Page 221: ...Getting Service and Support 11 1 1 11 1 Getting Service and Support For U S only ...

Page 222: ...pany may have designated central support personnel to whom you can go when you have problems or require supplies like toner cartridges or paper These central support personnel can then contact the appropriate NEC support staff if needed If you have a problem with your printer first review Chapter 10 Troubleshooting If you still have a problem continue with the suggestions that follow ASSISTANCE ...

Page 223: ...anty card If you did not return your warranty card you will be advised on how to validate your warranty claim Getting Help from NEC NOTE This product requires specific PC hardware and software configurations to operate as specified by NEC It is the owner s responsibility to supply these supporting items and where necessary to reconfigure and or furnish additional hardware and or software as requir...

Page 224: ...ou to another department to set up the warranty exchange process If you wish to receive a replacement printer by overnight delivery the service representative will obtain a major credit card number from you along with your shipping address An electronic credit check will be made in the amount of the current price of the printer If the defective printer is not returned to NEC within 30 days or you ...

Page 225: ... as specified below this warranty covers all defects in material or workmanship in this Product The following are not covered by this warranty 1 Any Product which is not distributed in the U S A or Canada by NECTECH or which is not purchased in the U S A or Canada by the first consumer purchaser 2 Any Product on which the serial number has been defaced modified or removed NEC TECHNOLOGIES INC here...

Page 226: ... or attempted repair by anyone not authorized by NECTECH c Any shipment of the Product claims must be presented to the carrier d Removal or installation of the Product e Any other cause which does not relate to a Product defect 4 Cartons carrying cases batteries external cabinets magnetic tapes or any accessories used in connection with the Product 5 This warranty covers only NECTECH supplied comp...

Page 227: ...n equal degree of protection NECTECH will send a replacement printer which will be at NECTECH s option new or like new and will meet all of the specifications of the replaced printer The replacement printer will be shipped to you at NECTECH s expense by overnight delivery within the United States upon receipt of your defec tive printer or upon receipt of a major credit card number to guarantee rec...

Page 228: ...SS OF USE OF THE PRODUCT LOSS OF TIME OR DATA COMMERCIAL LOSS OR 2 ANY OTHER DAMAGES WHETHER INCIDENTAL CONSEQUENTIAL OR OTHERWISE THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATIO...

Page 229: ...accordance with the terms of this limited warranty Consumers are cautioned that Product performance is affected by system configuration software the application customer data and operator control of the system among other factors While NEC TECHNOLO GIES INC Products are considered to be compat ible with many systems the specific functional implementation by the customers of the Product may vary Th...

Page 230: ...11 10 Getting Service and Support ...

Page 231: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 1 A A Character Sets and Code Sequence Commands for HP LaserJet IIP ...

Page 232: ...printable characters the US ASCII character set reside in decimal locations 33 through 127 hexadecimal 21 through 7F The US ASCII characters are found on a standard keyboard and are selected by typing that character For example if you wish to print the letter C you type the C on your keyboard or call out decimal location 67 or hexa decimal 43 column 4 row 3 When selecting a character in the Roman ...

Page 233: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 3 Includes ASCII and Roman Extension Symbol Sets NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 234: ...A 4 Character Sets and Code Sequence Commands for HP LaserJet IIP ECMA 94 Latin 1 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 235: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 5 PC 8 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 236: ...A 6 Character Sets and Code Sequence Commands for HP LaserJet IIP PC 8 D N Danish Norwegian Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 237: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 7 PC 850 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 238: ...s contained in ISO International Standard Organization symbol sets ISO symbol sets contain the same characters and the ASCII symbol set except for the character positions listed in this table For example the ISO 4 United King dom symbol set the British pound sign replaces the sign used in decimal position 35 of the ASCII symbol set Not recommended for future use ...

Page 239: ... ETB end of transmission block CAN cancel EM end of medium SUB substitute ESC escape FS file separator GS group separator RS record separator US unit separator SP space Exclamation point Quotation mark Number sign Dollar sign Percent sign Ampersand Closing single quote apostrophe Hex 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 2...

Page 240: ...55 056 057 060 061 062 063 064 065 066 067 070 071 072 073 074 075 076 077 100 101 102 103 104 105 106 107 110 111 112 113 114 115 116 117 Description Opening parenthesis Closing parenthesis Asterisk Plus Comma Hyphen Period point Slant solidus Zero One Two Three Four Five Six Seven Eight Nine Colon Semicolon Less than sign Equals sign Greater than sign Question mark Commercial At Uppercase A Uppe...

Page 241: ...161 162 163 164 165 166 167 Description Uppercase P Uppercase Q Uppercase R Uppercase S Uppercase T Uppercase U Uppercase V Uppercase W Uppercase X Uppercase Y Uppercase Z Opening square bracket Reverse slant Closing bracket Caret circumflex Underscore low line Opening Single Quote Lowercase a Lowercase b Lowercase c Lowercase d Lowercase e Lowercase f Lowercase g Lowercase h Lowercase i Lowercase...

Page 242: ...ng brace curly bracket Approximate tilde DEL delete rubout undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control c...

Page 243: ...stion mark General currency symbol Pound sterling sign Yen sign Section mark Dutch guilder symbol Cent sign Lowercase a circumflex Lowercase e circumflex Lowercase o circumflex Lowercase u circumflex Lowercase a acute Lowercase e acute Lowercase o acute Lowercase u acute Dec 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 ...

Page 244: ...wercase a grave Lowercase e grave Lowercase o grave Lowercase u grave Lowercase a dieresis Lowercase e dieresis Lowercase o dieresis Lowercase u dieresis Uppercase A bolle Lowercase i circumflex Uppercase O oblique Uppercase AE diphthong Lowercase a bolle Lowercase i acute Lowercase o oblique Lowercase ae diphthong Uppercase A dieresis Lowercase i grave Uppercase O dieresis Uppercase U dieresis Up...

Page 245: ...67 370 371 372 373 374 375 376 377 Description Uppercase Thorn Lowercase thorn Middle Dot Lowercase mu micro Pilcrow paragraph sign Vulgar fraction three fourths Minus sign Vulgar fraction one fourth Vulgar fraction one half Female ordinal Male ordinal Left pointing guillemets quotes Medium solid box Right pointing guillemets quotes Plus over minus undefined Graphic µ a o 3 4 1 4 1 2 Roman 8 Chara...

Page 246: ...n Escape Horizontal tab Space Reset Select number of copies Long edge offset registration decipoints CONTROL CODE OR HEX CHARACTER CTRL H CTRL M CTRL L CTRL J CTRL O CTRL N CTRL 20 1B 45 1B 26 6C 58 1B 26 6C 55 Table HP LaserJet IIP Printer Control Codes and Escape Sequences PCL 4 5 Context CODE SEQUENCE COMANDS Control Codes and Escape Sequences Table lists the HP LaserJet IIP printer control cod...

Page 247: ...g VMI Vertical spacing lpi Vertical print positioning lines Vertical point positioning using dots Vertical print positioning decipoints Horizontal print positioning columns Horizontal print positioning using dots Horizontal print positioning decipoints Line termination Half line feed CONTROL CODE OR HEX CHARACTER 1B 26 6C 5A 1B 26 6C 48 1B 26 6C 41 1B 26 6C 50 1B 26 6C 4C 1B 26 6C 45 1B 26 6C 46 1...

Page 248: ...eight primary font Typeface primary Primary font default Secondary font default Enable auto underlining Enable floating Disable auto underlining Transparent print data Specify font ID Font and character control Select primary font Select secondary font Download character CONTROL CODE OR HEX CHARACTER 1B 26 66 53 1B 26 6C 30 4F 1B 26 6C 31 4F 1B 28 ID 1B 28 73 50 1B 28 73 48 1B 28 73 56 1B 28 73 53...

Page 249: ...50 1B 2A 63 47 1B 26 66 59 1B 26 66 58 1B 59 1B 5A 1B 26 73 43 DESCRIPTION Font descriptor Specify character code Raster graphics resolution Graphics presentation Start raster graphics Set compression mode Transfer raster data End raster graphics Horizontal rule pattern size dots Horizontal rule pattern size decipoints Vertical rule pattern size dots Vertical rule pattern size decipoints Print rul...

Page 250: ...A 20 Character Sets and Code Sequence Commands for HP LaserJet IIP ...

Page 251: ...Optimizing Printer Performance B 1 B B Optimizing Printer Per formance ...

Page 252: ...p memory and improve SuperScript s performance 3 Use GDI mode wherever possible When Windows applications print to conven tional printers they translate their output descrip tion into a printer language GDI mode saves time by converting objects directly into printable images The result is faster printing Although the quality of GDI output varies by application GDI mode works especially well for te...

Page 253: ... printing 6 Disable animation of the NEC SuperScript Print Status icon You can save a little memory by turning off the animation feature of the NEC SuperScript Print Status Window icon Refer to Chapter 5 NEC SuperScript Print Status Window for an explana tion how to do this 7 Disable automatic display of Print Status You can also save some system resources if you turn off Display Status While Prin...

Page 254: ... SuperScript printer provides maximum 6PPM printing However a less powerful CPU or insufficient printer memory may restrain the throughput If your computer has a powerful CPU installing the memory expansion module may improve the throughput See Appendix F Installing the Memory Expansion Module ...

Page 255: ...Specifications C 1 C C Specifications ...

Page 256: ...ing Mode Off 110 seconds maximum Power Saving Mode On Print Method Electrophotography Resolution 300 300 dots per inch Printer GDI Windows 3 1 Languages PCL LaserJet IIP compatible Memory 256 KB Processor 8 bit CPU Paper Size Letter A4 Executive Legal hopper feed B5 GDI Only Envelope Optional 200 sheet Hopper only Letter A4 Executive manual feed Legal B5 GDI Only Envelope ...

Page 257: ...ace down door Power 115 Vac 10 60 Hz 1 Hz Requirements Power 400W Max Operating Consumption less than 15W stand by in Power Saving Mode Power 682 Btu h Dissipation Operating 50 F to 90 5 F 10 C to 32 5 C Temperature Storage 32 F to 95 F 0 C to 35 C Temperature Humidity 20 80 RH operating 10 80 RH non operating Dimensions Width 370 mm 14 6 in Depth 358 mm 14 1 in Height 120 mm 4 7 in Weight 17 6 lb...

Page 258: ...C 4 Specifications Administrative Compliance UL 1950D3 CSA 22 2 No 950D3 FCC Class B CDRH Class I ...

Page 259: ...Interface Cable Specifications D 1 D D Interface Cable Specifications ...

Page 260: ...standard pin assignments of PC centronics cable Use the cable of standard pin assignments with each signal line having its own ground return Some poor cables that do not have individual ground returns may cause problems 2 Length Less than 10 feet 3 Connector type Printer side Centronics 36 pin connector Example DDK Ltd 57 30360 or equivalent ...

Page 261: ...cting cable shall be shielded Each signal and ground pair shall be twisted NEC has tested and has had acceptable results using CURTIS IBM PC PS 2 Parallel Printer Cable part EC 6 CURTIS Manufacturing Company Inc is located at 30 Fitzgerald Drive Jaffrey NH 03452 NOTE NEC does not warrant the use of any particu lar cable and the user assumes all responsibility as to the quality and performance of t...

Page 262: ... DATA 7 8 8 DATA 8 9 9 ACK 10 10 BUSY 11 11 PAPER EMPTY 12 12 SELECT 13 13 AUTOFEED 14 14 NC 15 0VDC 16 CHASSIS GND 17 5VDC 18 GND 19 19 GND 20 GND 21 20 GND 22 GND 23 21 GND 24 GND 25 22 GND 26 GND 27 23 GND 28 GND 29 24 GND 30 25 INIT 31 16 FAULT 32 15 AUXOUT1 33 18 NC 34 AUXOUT2 35 SELECTIN 36 17 Less than 10 feet Note These signals are not used in this system These pins must have individual wi...

Page 263: ... 15 16 17 18 NO 19 20 31 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 SIGNAL NAME STROBE DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACK BUSY PAPER EMPTY SELECT AUTOFEED NC 0VDC CHASSIS GND 5 VDC SIGNAL NAME GND GND GND GND GND GND GND GND GND GND GND GND INIT FAULT AUXOUT1 NC AUXOUT2 SELECTIN 36 19 1 18 ...

Page 264: ...D 6 Interface Cable Specifications ...

Page 265: ...Removing SuperScript Files from Your System E 1 E E Removing SuperScript Files from Your System ...

Page 266: ...IPT directory at the time of installation To remove SuperScript files choose the Run option under the File selection inside your Windows Type C SSCRIPT NECDELET in the command line box and click on OK NOTE In the case of default the de install program was loaded in C SSCRIPT directory as stated above If you have set up the SuperScript files to different directory you need to specify your setup dir...

Page 267: ...Installing the Memory Expansion Module F 1 F F Installing the Memory Expansion Module ...

Page 268: ...le SIMM Adding the memory expansion module will solve Memory Overflow which causes incomplete page printing Also it may improve throughput of print ing in some cases The memory expansion module is available from your local dealer The specifications are as follows SIMM 30 pin 70 nsec DRAM module with gold finger 256 KB 1 MB or 4 MB ...

Page 269: ... steps to install the memory expansion module 1 Turn off the power of the printer NOTE To protect your printer from possible damage make sure it is powered down prior to installation of the module 2 Pull off the power cord from the rear panel of the printer ...

Page 270: ...the printer in the direction of the arrow and remove the memory cover You can see the memory socket on the controller board CAUTION Do not touch any parts on the controller board with your fingers 4 Hold the module so that the notch is on the right side and the metal edge faces toward the memory socket ...

Page 271: ...odule at an angle and firmly push it into the socket 6 Then press the module down until you hear a click as the module snaps into place Check that the module is securely held into place by the metal holders on each side Memory socket Metal edge faces Notch ...

Page 272: ...the memory cover back in place First insert the memory cover downward into the printer then move it to original position Next using a coin tighten the screw by turning in the direction of the arrow CAUTION Check that the memory cover is firmly secured ...

Page 273: ...e used for data interchange between data terminal equipment ash content The inorganic residue remaining after ignition used to remove combustibles and volatile compounds attribute Characteristics of a font These include orientation symbol set spacing pitch point size style stroke and typeface back up To make a spare copy of a disk or file on a disk Backing up your disks and files ensures that you ...

Page 274: ...To position the pointer at the location you want an action to take place and then press and release the mouse button without moving the mouse cpi Characters per inch Also known as pitch curl The amount of curvature in a sheet of paper when laid on a surface In ream curl is the amount of curvature the sheet has at the time it is loaded into the paper tray before printing Post image curl is the curv...

Page 275: ...he imitation of all or part of one system by another in such a way that the imitating system accepts the same data and gives the same results as the imitated system file Any named ordered collection of information stored on a disk finishing dimensions The width and length of paper and how closely it is cut to the dimensions stated size firmware Programs stored permanently in read only memory ROM S...

Page 276: ... data for display and printing GDI Setup Screen for setting the paper size number of copies Screen and the paper direction when in GDI mode GDI Options Screen for selecting between status display print Screen manager reverse printing and duplex printing when in GDI mode grain The position of the paper fibers During the manu facturing process most fibers are oriented with their length running paral...

Page 277: ...ay change considerably if open paper is subjected to temperature and humidity extremes The gravimetric method measures the relative moisture level by weighing the paper oven drying it then reweighing it The calculated result is expressed as a percent value monospaced font Any font in which the width of characters is the same for all font characters opacity The amount of printed matter that shows t...

Page 278: ... printer commands Print Manager An application program that runs in the background when printing Once the print file is sent to the Print Manager the Print Manager controls the print queue and then sends the file to the printer The user can then perform other tasks while printing Print Status Window that displays any print job currently Window under way When printer errors occur the printer status...

Page 279: ...er data storage smoothness The property of a surface determined by how free it is of irregularities Expressed in Sheffield or Bekk units stiffness The ability of paper to resist deformation under stress symbol set The characters and special symbols that make up a font toner cartridge A cartridge that contains the toner powder used in the printing process toner powder The plastic powder in the cart...

Page 280: ...r as it is being manufactured Impressions can be seen when the sheet is held up to light Water marks usually can be seen from the felt side top side wax pick A measuring method used to check the surface strength of a sheet Wax pick characterizes the resistance of the sheet s surface layer to the break away of surface fragments as expressed in Dennison units white space That area of a layout that c...

Page 281: ...inter with exactly the same attributes It means that what is displayed on the screen will be output exactly produced by the printer xerographic A grade of paper suitable for copying by the paper xerographic process It is characterized by a smooth finish heat stability non curling qualities and good aesthetic properties such as color brightness and cleanliness ...

Page 282: ...Glossary 10 ...

Page 283: ...ow 9 15 Paper Guide Ribs 9 15 Cleaning the Printer 9 8 Frequency 9 12 Methods 9 12 Procedure 9 13 Cleaning the Printer Mecha nism 9 9 Coated paper 6 5 Code Sequence Commands A 16 Compliance C 4 Connect Port 5 6 Control Codes A 16 Cover Open 5 10 Cover Page 1 6 Create a Cover Trailer Page 3 16 D Delete 5 12 Density Adjustment 1 6 Density Button 3 13 Dimensions 2 5 C 3 Duplex Printing 1 6 3 9 5 10 E...

Page 284: ...oise Level C 3 Number of copies 3 6 O Operating Requirements 2 4 Options 1 7 Fonts in GDI mode 7 2 Fonts in PCL Mode 7 3 Forms Window 3 14 Fuser Unit 2 13 G GDI mode 1 3 GDI Option 3 8 Advanced Options 3 8 Cover Page 3 14 Density 3 13 Duplex Printing 3 9 Forms 3 14 Print Overlay 3 15 Print to File 3 12 Scaling 3 12 Trailer Page 3 14 GDI Setup 3 3 Number of Copies 3 6 Orientation 3 6 Paper Size 3 6...

Page 285: ... Paper and Media Use 6 5 Paper Guide Ribs 2 13 Paper Jam 5 11 10 3 Fuser Unit 10 6 Hopper 10 5 Points to Check 10 8 Removing 10 4 Paper Out 5 11 Paper Properties 6 3 Felt 6 3 Wire 6 3 Paper Size 3 6 C 2 Paper Source 3 6 Paper Weight C 3 Parallel Interface 2 12 See also Centronics Pause 5 9 5 12 PCL Character Set Charts A 2 PCL Control Panel 3 24 PCL emulation 1 3 PCL Print Mode 3 23 Power C 3 Powe...

Page 286: ...ges 5 10 Cable Problem 5 11 Cover Open 5 10 Duplex Printing 5 10 Engine Error 5 10 Engine is Warming Up 5 10 Manual Cover Closed 5 10 Manual Cover Open 5 11 Paper Jam 5 11 Paper Out 5 11 Power Off 5 11 Toner Cartridge Missing 5 10 Print to File 3 12 Printer Dimensions 2 5 Printer Performance B 1 Printer Status Box 5 8 Printing from a Windows Applica tion 3 29 Printing from DOS 3 29 Printing Modes ...

Page 287: ...op 5 9 Streaked Page 10 28 SuperScript Print Manager 4 1 Add 4 8 Delete 4 8 Help 4 5 Options 4 3 Priority 4 3 Show Toolbar Titles 4 4 Time Format 4 4 Pause 4 8 Progress Bar 4 8 Queue Information 4 6 Format 4 6 Job Name 4 6 Size 4 6 Time 4 6 Resume 4 8 Size 4 4 Status Bar 4 8 SuperScript Printing software 2 30 Installing 2 30 SuperScript PS Upgrade Kit 1 9 Supplies and Accessories 1 8 Symbol Sets A...

Page 288: ...index 6 Troubleshooting 10 1 TrueType 7 2 TrueType Fonts 7 4 Installing 7 4 Type 1 7 2 U Unpacking 2 2 Upper Cover 2 10 Using Fonts 7 1 V Virtual memory 10 12 10 35 Allocating 10 35 W Weight C 3 ...

Page 289: ...dinaccordance withthe instructions maycauseharmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouragedtotrytocorrectthe interference byone ormore ofthe follo...

Page 290: ...t meets these standards Recommendations for Minimizing Ozone Exposure Almost all ozone concerns arise from abnormal site or operating conditions The following conditions may generate an ozone complaint installation of multiple laser printers in a confined area extremely low relative humidity poor room ventilation the exhaust port of the printer is directed towards the face of personnel long contin...

Page 291: ...the machine during any phase of user operation CDRH REGULATIONS The Center of Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The printer s rear panel indicates complianc...

Page 292: ...aphic process Ozone is only generated while the printer is printing UL Standards for Ozone The only existing standard for ozone emissions has been established by Underwriters Laboratory UL All Silentwriter SuperScript 610plus family printers meet this standard when shipped from the factory to our customers ...

Page 293: ...Script 610 plus as shipped from the factory will automatically power down to 15 watts from 400 watts after 15 minutes of inactivity You may also change this time period to any interval between 1 to 30 minutes if you desire Some additional tips for saving energy are 1 Use the Print Preview function if available in your application software 2 Use the Manual Duplex feature to print on both sides of t...

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