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vi Contents
5 Solving System Problems
How to Get Help ..........................................................................................5-2
Solutions to Common Problems ..................................................................5-2
System Problems.................................................................................5-3
Diskette Drive Problems .....................................................................5-5
Monitor Problems................................................................................5-5
Keyboard/Mouse Problems .................................................................5-6
CD-ROM Drive Problems...................................................................5-7
Speaker Problems................................................................................5-8
How to Clean the Mouse .............................................................................5-9
How to Replace the CMOS Battery...........................................................5-11
6 Getting Services and Support
NECC Website.............................................................................................6-2
NECC FTP Site ...........................................................................................6-3
Email/Fax Technical Support Service .........................................................6-3
NECC Technical Support Services..............................................................6-4
A Setting Up a Healthy Work Environment
Making Your Computer Work for You ......................................................A-2
Arrange Your Equipment............................................................................A-3
Adjust Your Chair.......................................................................................A-4
Adjust Your Input Devices .........................................................................A-6
Adjust Your Monitor ..................................................................................A-8
Vary Your Workday .................................................................................A-10
Pre-existing Conditions and Psychosocial Factors ...................................A-11
Checking Your Comfort: How Do You Measure Up? .............................A-11
Checking Your Chair .......................................................................A-11
Checking Your Keyboard ................................................................A-12
Checking Your Mouse .....................................................................A-12
Checking Your Monitor ...................................................................A-12
Checking You ..................................................................................A-12
B System Specifications
Models ........................................................................................................ B-2
Processor & Memory .................................................................................. B-2
Storage ........................................................................................................ B-3
Graphics...................................................................................................... B-3
Input/Output................................................................................................ B-4
Expansion ................................................................................................... B-5
Power Management .................................................................................... B-5