6-2 Getting Services and Support
NECC makes it easy for you to get information and help when you need
it. NECC services provide general information about your system, can be
used to answer your questions, and help solve any problems you might
have with the system.
With access to a telephone, Internet, and/or fax machine, you can use
these services to obtain information about the system on a 24-hour basis.
This chapter describes these services and how to access them.
NECC Website
If you have access to the Internet (via your network or an optional
modem), you can access the NECC website. You can do this through a
commercial online service or through your Internet account. The NECC
website contains general information about NECC and its products, an
online store, press releases, reviews, and service and support information.
Look in the Service and Support area for the following:
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technical documentation, including Frequently Asked Questions,
user’s guides, reference manuals, and warranty information
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BIOS updates, drivers, and setup disk files to download
!
contact information, including telephone numbers for Technical
Support and links to vendor websites
!
automated email form for your technical support questions
!
Reseller’s area (password accessible).
To access the NECC Home Page, enter the following Internet Uniform
Resource Locator (URL) in your browser:
www.nec-computers.com
