NEC N8100-1447F, User Manual

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Troubleshooting 8-21
A hard disk drive fails:
→
Contact your service representative.
Physical device is not correctly displayed on Universal RAID Utility
→
If you use LSI Embedded MegaRAID

, a part of information on a physical device is
not correctly displayed on Universal RAID Utility.
It is no problem.
Fail to access to USB devices on Windows Server 2003 x64 Edition or Windows Server 2003:
‰ Did you apply [Hotfix for Windows x64 "KB921411"] or [Hotfix for Windows Server
2003 (KB921411)] prior to the "Updating the System" process?
Specify whether "!" is displayed or not on the USB root hub.
<verification process>
Click Start menu, right-click [My Computer], and click [Manage] to start Device
Manager.
And then, select [Device Manager] from the left side window.
→
If "!" is displayed on the USB root hub, apply the Hotfix according to the
"Recovery process".
For "Recovery process", see Appendix D or Appendix E for details.
Fail to restart the system with the message means "pci.sys missing or corrupt" after you
executed "Updating the System" process to Windows Server 2003 x64 Edition or Windows
Server 2003:
‰ During the application of the ChipSet driver by "Updating the System" process, the
driver for the USB device may be deleted.
Follow the process detailed below.
(1) Start the Recovery console.
(2) Copy "<Systemdrive>\system32\dllcache\pci.sys" to under
"<Systemdrive>\system32\drivers".
(3) Exit the Recovery console, and restart the system.
(4) Refer to "Recovery process" and follow to the process detailed to apply [Hotfix
for Windows x64 "KB921411"] or [Hotfix for Windows Server 2003
(KB921411)] and "Updating the System".
For "Recovery process", see Appendix D or Appendix E for details.