NEC N8100-1429F, User Manual

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Troubleshooting 8-19
Fail to access the hard disk drive:
(Refer to the documentation supplied with the RAID Controller.)
T
Is the hard disk drive applicable to the server?
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Operation of any device that is not authorized by NEC is not guaranteed.
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Is the hard disk drive properly installed?
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Make sure to lock the hard disk drive with the lever on its handle. The hard disk
drive is not connected to the internal connector when it is not completely installed
(see Chapter 9).
DISK ACCESS LED lights green:
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Is the RAID controller installed?
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Patrol Read is running. If N8103-116/117/118 is installed, Patrol Read feature is
always enabled and runs repeatedly.
During Patrol Read, the Access LED on hard disk drive lights as follows.
– Blinks green if SAS hard disk drives are installed.
– Lights green if SATA hard disk drives are installed.
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Other than above:
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The LED lights green while accessing the hard disk drive. Lighting orange of this
LED does not mean hard disk drive failure.
Fail to access the (internal or external) SCSI devices:
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Is the SCSI device applicable to the server?
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Operation of any SCSI device that is not authorized by NEC is not guaranteed.
T
Are SCSI devices properly configured?
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When the server has external SCSI devices connected, hard disk drive settings,
including SCSI ID and terminator, are required. Refer to the manual that comes
with the SCSI device for details.
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Are the SCSI controllers (including optional controllers) properly configured?
→
Use the SCSI BIOS setup utility for proper configuration of SCSI devices
connected to the SCSI connector on the mother board. When the server has an
optional SCSI controller installed and SCSI devices connected to it, use the SCSI
BIOS setup utility that comes with the optional SCSI controller for proper
configuration. See the manual that comes with the optional SCSI controller for
details.