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NEC N8100- 1241F, User Manual

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Troubleshooting 8-31

Saving the Dump File

Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a
straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch.

ID

NMI

B

2

ID

1

Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may
not be available when the CPU stalls.)

IMPORTANT:

Do not use a toothpick or plastic stick that is easy to

break.

DUMP switch

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Summary of Contents for N8100- 1241F

Page 1: ...244F 1245F 1246F 1313F 1314F 1327F 1328F 1329F 1330F 1331F 1332F N8100 1301F 1302F 1304F 1305F 1306F 1308F 1309F 1310F 1312F 1313AF 1314AF NEC Express5800 120Rg 1 User s Guide 3rd Edition 5 2007 ONL 4...

Page 2: ...ing each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each pro...

Page 3: ...uding burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows...

Page 4: ...n electric shock or fire may be caused Keep water or liquid away from the server Otherwise an electric shock or a fire may be caused Do not touch the server components with wet hand Otherwise an elect...

Page 5: ...cause radio interference in which case the user may be required to take adequate measures EN55022 BSMI Statement Notes 1 No part of this manual may be reproduced in any form without the prior written...

Page 6: ...e x64 Edition operating system or Microsoft Windows Server 2003 Standard x64 Edition operating system and Microsoft Windows Server 2003 Enterprise x64 Edition operating system Windows Server 2003 stan...

Page 7: ...mplement a computer for the next generation With its potential capabilities the server may be used as the workstation PC that configures a client server system and provides high speed processing and s...

Page 8: ...stem Chapter 4 Configuring Your Server tells you how to configure the system and provides instructions for running the BIOS SETUP Utility and the RAID configuration utility which is used to configure...

Page 9: ...recommended for installing Windows Server 2003 See Chapter 5 for details Appendix F Product Configuration Record Table provides a table to be filled with your server configuration Text Conventions Th...

Page 10: ...ort 1 15 Chapter 2 General Description 2 1 Overview 2 2 External View 2 3 Front View with Front Bezel Closed 2 4 Front View with Front Bezel Removed 2 5 Rear View 2 6 Internal View 2 8 Mother Board 2...

Page 11: ...Server from the Rack Assembly 3 13 Connecting Peripheral Devices 3 27 Connecting Power Cord 3 29 Turning On the Server 3 31 Installing Operating System 3 32 Installing Utilities 3 32 Making Backup Cop...

Page 12: ...5 22 Windows Dr Watson 5 25 Network Monitor 5 26 Installing Maintenance Utilities 5 26 Updating the System Installing Service Pack 5 27 Making Backup Copies of System Information 5 27 Installing with...

Page 13: ...ith the Server 8 13 Problems with Disk Array Configuration 8 19 Problems with Windows Server 2003 x64 Editions 8 20 Problems with Windows Server 2003 R2 8 21 Problems with Windows Server 2003 8 22 Pro...

Page 14: ...24 DIMM 9 25 Installation Order 9 26 Installation 9 27 Removal 9 29 Using the Memory RAS Features 9 30 Processor CPU 9 36 Installation 9 37 Removal 9 43 PCI Board 9 44 Notes 9 45 Installation 9 46 Re...

Page 15: ...Driver Installation and Advanced Settings D 13 PROSet D 13 Network Driver D 14 Optional Network Board Driver D 16 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB D 17 Graphics Accelerator Dri...

Page 16: ...ttings E 13 PROSet E 13 Network Driver E 14 Graphics Accelerator Driver E 16 SCSI Controller Driver N8103 75 95 N8190 126 E 17 Disk Array Controller Driver N8103 80F E 18 Notes on Using the N8103 75 C...

Page 17: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server...

Page 18: ...ossible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find an...

Page 19: ...not insert needles or metal objects into ventilation holes in the server or openings in the DVD ROM drive Doing so may cause an electric shock Do not use the server in any unapproved place Install the...

Page 20: ...eign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immedia...

Page 21: ...Heat will also be generated if condensation is formed on dusty blades of the halfway inserted plug increasing the possibility of fire Use the authorized power cord only Use only the power cord that co...

Page 22: ...ause some parts to fall to be broken and or to result in personal injury Insert hinges completely When installing the rack door make sure that hinge pins at top and bottom of the door are completely i...

Page 23: ...other than specified in this User s Guide Failure to follow this instruction may cause a fire a dusty place a humid place such as near a boiler a place exposed to direct sunlight an unstable place Do...

Page 24: ...ouching an internal device cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by NEC...

Page 25: ...lling removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even of the server is off powered Discon...

Page 26: ...nect the power plug from the outlet when a thunderstorm is approaching If it starts thundering before you disconnect the power plug do not touch any part of the server including the cables Failure to...

Page 27: ...n off the server until the POST Power On Self Test completes See Chapter 2 for details of POST When you have just turned off the server wait at least 30 seconds before turning it back on When unplug t...

Page 28: ...e sure to use optional devices supported by the server Some non supported devices may be physically installed connected but cause failures of the server as well as a malfunction of the server NEC reco...

Page 29: ...Provided Software To transfer or sell any software application that comes with the server to a third party the following requirements must be satisfied All provided software applications must be trans...

Page 30: ...he internal DVD ROM drive and the mouse For stable operation of the server NEC recommends you replace these components on a regular basis Consult with your service representative for replacement or th...

Page 31: ...fits the description If it does take the recommended measure for it 3 Check if the software required for operation of the server is properly installed If the server still appears to fail after you hav...

Page 32: ...adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired...

Page 33: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server...

Page 34: ...y such as file and print services e mail web access web site server etc Your server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inch rack as...

Page 35: ...General Description 2 3 External View The following figure shows the three hot plug hard disk drive model 1 Drive cover 2 Release buttons 3 Logic cover 1 2 3...

Page 36: ...er This LED is green during access to the internal hard disk drives The LED turns amber when even one of the internal hard disk drives fails 5 ACT LED green This LED is on while the system is connecte...

Page 37: ...the front and rear panels of the server Pressing the switch once turns on the LEDs Pressing it again turns them off 7 Optical disk drive DVD ROM drive This drive reads data from the disc 7 1 Emergenc...

Page 38: ...n Rear View 1 13 14 17 1 12 11 10 9 8 7 2 3 4 5 16 15 SATA Hot plug 3 5 inch hard disk drive model SAS Hot plug 3 5 inch 2 5 inch hard disk drive model 17 2 9 7 9 7 1 13 14 17 1 12 11 10 9 8 7 2 3 4 5...

Page 39: ...ctors Connect the mouse and keyboard to the connectors through the provided relay cables 11 Serial port A COM A connector Connect device having a serial interface to this connector A leased line canno...

Page 40: ...5 inch Hard Disk Drive Model 1 Front panel board 2 Hard disk drive bays 3 Backplane 4 Mother board 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMMs 9 Processor mounted un...

Page 41: ...drive bays 3 Backplane 4 Mother board 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMM 9 Processor mounted under the CPU and heat sink 10 Cooling fans Each number followi...

Page 42: ...ys 3 Backplane 4 Middle plane 5 Mother board 6 Power supply 7 Riser card module assembly 8 Chassis intrusion switch 9 DIMM 10 Processor mounted under the CPU and heat sink 11 Cooling fans Each number...

Page 43: ...only 11 Lithium battery 12 CMOS clear jumper switch 13 SAS hard drive connector 2 SAS hard disk drive model only 14 SAS hard drive connector 1 SAS hard disk drive model only 15 RAID configuration jum...

Page 44: ...n the power saving mode when no access is made to the server for a certain period of time or to select the power saving mode with a command STATUS LED The STATUS LED is on green while the server is op...

Page 45: ...message and contact your sales representative Off A memory dump request is made Wait until the memory dump is completed A temperature alarm was detected Check if the internal fans are clean and if th...

Page 46: ...ted to the connector on the mother board must be connected from the disk array controller to the mother board ACT LED The ACT LED is green while the server is connected to the LAN The LED flashes whil...

Page 47: ...possible and perform reconstruction rebuild processing The failing disk can be replaced in hot swap mode Flashing switching back and forth between green and amber The LED indicates that reconstruction...

Page 48: ...the server While power is supplied to the server and HUB and the connection is correct the LED is on green The LED turns green and flashes while the network port is transmitting receiving data If the...

Page 49: ...he AC inlet Flashing amber indicates no AC power is received in any one of two power supplies in the redundant configuration The LED turns green when the server power switch is turned on If the LED do...

Page 50: ...ote power on feature AC Link feature Consoleless feature Self diagnosis Remote Management Controller Memory monitoring feature error correction error detection CPU memory degradation feature logical i...

Page 51: ...nformation can be retrieved The RMC provides an ISA host interface to SCR sensor information so that software running on the server can poll and retrieve the server s current status The RMC performs t...

Page 52: ...e Power On Feature Wake On LAN The remote power on function turns on the server through a network It sends a special packet from the management computer to a remote server to turn it on if the server...

Page 53: ...again To lock the bezel insert the key in the lock Turn the lock clockwise until it stops about a quarter turn The bezel is now locked and cannot be opened Software Locks via the BIOS SETUP Utility Th...

Page 54: ...f the server See Chapter 6 To update the Windows System Update Express5800 system in Master Control Menu Windows based NEC EXPRESSBUILDER feature updates the several resources of Microsoft Windows Ser...

Page 55: ...sentative for details OFF LINE MAINTENANCE UTILITY The Off line Maintenance Utility is used for maintenance and fault analysis of the server This utility is usually used by the service representative...

Page 56: ...r with the provided security key Pay attention not to press the POWER switch when you install or remove the front bezel Installing or Removing the Front Bezel When turning the power of the server on o...

Page 57: ...to remove the tab from the frame and then remove the front bezel from the server 1 2 To install the front bezel latch the tab at the left side of the front bezel on the server frame After the installa...

Page 58: ...wer cord is connected to a power control device such as a UPS Uninterruptive Power Supply make sure that the power control device is powered If the power cord is connected to the server an initial dia...

Page 59: ...the server the NEC logo appears on the display unit while POST is in progress To display the POST check results press Esc NOTE You can set the POST check results to appear on the display unit without...

Page 60: ...o appear after rebooting the server 2 Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU baseboard management controller ke...

Page 61: ...n card it display the message prompting you to launch the add in card BIOS configuration utility Ignore the message POST will automatically proceed a few seconds later Refer to the manual that comes w...

Page 62: ...Power Off Follow the procedure below to power off the server If the power cord of the server is connected to a UPS refer to the manual that comes with the UPS or the manual for the application that co...

Page 63: ...UID Unit ID switch on the front panel is pressed It goes off when the switch is pressed again Maintenance from the rear of the rack has to be carried out in a dark narrow space The interface cable of...

Page 64: ...details Do not leave the tray ejected from the DVD ROM drive Set a disc on the DVD ROM drive in the following procedure 1 Confirm that the power of the server is on with the POWER LED being lit in gre...

Page 65: ...ng a disc set it again correctly To take out the disc from the DVD ROM drive press the Eject button in the similar way in setting the disc to make the tray go out If the access LED is lit in orange th...

Page 66: ...of approximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the emergency hole on the right front of the DVD ROM drive and gently push it in un...

Page 67: ...rinted side upward and gently put it on the tray Do not scratch the disc or write anything directly on it with a pencil or ball point pen Keep the disc away from cigarette smoke Do not leave the disc...

Page 68: ...2 36 General Description This page is intentionally left blank...

Page 69: ...Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system on a step by step basis...

Page 70: ...nnect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Inst...

Page 71: ...e ground line to a gas pipe CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 t...

Page 72: ...e generating intense magnetic field such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane is placed If unavoidable contact your service representative to...

Page 73: ...relevant standard Disconnect the power cord s before installing or removing the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cau...

Page 74: ...eft and right core nuts from the front of the server before you install the server in the rack Hold the core nut and rotate the set screw to remove the core nut Keep the removed core nuts for future u...

Page 75: ...talling the Core Nuts Install three core nuts on the front of the rack for each of the right and left sides and also two core nuts on the rear of the rack for each of the right and left sides Install...

Page 76: ...ur Server Hang either clip of a core nut on a square hole on the rack and insert another clip into the hole by using a tool such as a flat tip screwdriver NOTE Confirm that all the core nuts are insta...

Page 77: ...s are installed Locate the rail assembly so that the frame of the rack is located between core nuts and frames of rail assembly 2 Firmly secure the rail assembly two screws for the front of a rail two...

Page 78: ...ely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not lift the server only by a single person Do not pinch your finger wi...

Page 79: ...cal parts are rather hard to slide You may feel strong friction when pushing in the server In this case strongly push it in IMPORTANT Be very careful not to get your finger caught in the levers or rai...

Page 80: ...ush the server into the rack as far as it will go 2 Tighten the right and left captive thumbscrews on the front panel to secure the server to the rack 3 Install the front bezel This completes the inst...

Page 81: ...le person Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out fr...

Page 82: ...pulled out from the rack Doing so may cause personal injury if the server drops 7 Firmly hold the server and take it out from the rack IMPORTANT Pull out the server slowly holding the bottom of the se...

Page 83: ...ry See pages 1 3 to 1 12 for details Do not use any rack which does not conform to the relevant standard Always use the server in the specified place CAUTION Observe the following instructions to use...

Page 84: ...ng steps to install the server in the rack Preparation for installation The slide rail is fixed with the cable band to prevent from falling off during transportation Cut off the cable band before you...

Page 85: ...g sound Pull the release levers on the left and right sides of the server toward direction indicated by an arrow in the figure and remove them from the server while unlocking it 4 Only the inner rails...

Page 86: ...MPORTANT The removed rail assemblies are to be installed on the inner rails later To install each rail assembly on the correct inner rail make a mark on the assemblies Similarly when installing more t...

Page 87: ...he right side front of the rack Install the rail assemblies to the right side rear and left side front and rear of the rack in the same procedure Make sure that the rail assembly is installed at the s...

Page 88: ...may cause a fire personal injury or property damage See pages 1 3 to 1 12 for details Do not lift the server only by a single person Do not pinch your finger with mechanical components 1 Pull out the...

Page 89: ...he server into the rail assemblies that are installed on the rack and then slowly push the server into the rack 3 If the server is locked on its way into the rack slowly push it in while pressing the...

Page 90: ...on is incomplete either of rails may not go further on its way In such a case pull out the server completely until it is locked Then push the server in while unlocking the right and left sides of it 4...

Page 91: ...Setting Up Your Server 3 23 Installing the front bezel 1 Install the front bezel so that the left tab on the front bezel engages with the chassis frame 2 1 Tabs...

Page 92: ...ger with mechanical components Do not apply any load on the server being pulled out from the rack Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being...

Page 93: ...k IMPORTANT Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops 6 Firmly hold the server and take it out from the rack IMPORTANT Pull ou...

Page 94: ...3 26 Setting Up Your Server 7 To remove the rail assembly pull out the rail toward you while pushing the lever Lever...

Page 95: ...rd of the NEC Express Server plugged to a power source Do not use any unauthorized interface cable IMPORTANT Power off the server and a peripheral device before connection Connecting a powered periphe...

Page 96: ...se the provided branch cable 3 Connect the power cord to a circuit breaker of 15 A or less USB device 1 USB device 1 FRONT REAR Device with the serial interface Finally connect the provided power cord...

Page 97: ...hese instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not plug the power cord in to an improper power source Do not connect the power cord to an out...

Page 98: ...o the manual that comes with the UPS When the power cord from the server to a UPS change the BIOS setup of the server to link with power supply from the UPS To power on the server from the UPS Uninter...

Page 99: ...er On Self Test POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices IMPORTANT Always allow POST to complete before powering down your syste...

Page 100: ...that come with the server See Chapter 6 for details MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Sav...

Page 101: ...change system configuration parameters This utility is pre installed in the flash memory of the server and ready to run The server is configured with the correct parameters using the SETUP utility an...

Page 102: ...u have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the passw...

Page 103: ...elects the Main Advanced Security Server Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by is selected these keys are disabled Enter Pr...

Page 104: ...ns The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions...

Page 105: ...lower spin up drives to come ready Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Select submenu Set the information on the device connected to each channel on the subme...

Page 106: ...Parameters are configured automatically by BIOS Multi Sector Transfers Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Specifies the number of sectors that are transferred per block during multiple...

Page 107: ...f present Disabled indicates that the processor is defected View only Processor 1 L2 Cache nnn KB Displays L2 cache size for processor Processor 2 CPUID Numeral Disabled Displays CPU ID for processor...

Page 108: ...vanced Chipset Control submenu Boot time Diagnostic Screen Enabled Disabled When disabled the BIOS will display the NEC logo during POST Press Esc to switch to the POST execution screen Reset Configur...

Page 109: ...22 DIMM Group 4 DIMM sockets 32 and 42 DIMM Group 5 DIMM sockets 13 and 23 DIMM Group 6 DIMM sockets 33 and 43 Memory Retest Yes No Causes BIOS to retest all memory on the next boot Extended RAM Step...

Page 110: ...is installed in the system Factory set Onboard LAN submenu Option Parameter Description Your Setting LAN Controller Disabled Enabled If Disabled the BIOS will hold the embedded chip in reset LAN1 Opti...

Page 111: ...3F8 2F8 3E8 2E8 Selects the base I O address for serial port A Interrupt IRQ 3 IRQ 4 Selects the interrupt for a serial port A USB 2 0 Controller Disabled Enabled Selects the USB 2 0 controller is ena...

Page 112: ...whether the remote power on function through a serial port is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the remote power on function by using RTC alarm feature is enabled...

Page 113: ...assword Is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring Mother Board Jumpers in...

Page 114: ...this chapter Password on boot Disabled Enabled Disables or enables password entry on boot Fixed disk boot sector Normal Write Protect Will write protect the boot sector of the hard drive to prevent vi...

Page 115: ...function on booting or select the time limit for timeout To use this function install NEC ESMPRO Agent Set this item to Disabled if the system is booted from OS without installation of NEC ESMPRO Agen...

Page 116: ...e Sec 0 255 Specify the power on delay time within the range between 0 and 255 seconds The time specified is valid when Power On or Last State is specified for AC LINK Platform Event Filtering Disable...

Page 117: ...mber of the chassis View only Chassis Serial Number Displays the serial number of the chassis View only Onboard LAN1 MAC Address Displays the MAC address of the onboard LAN port 1 View only Onboard LA...

Page 118: ...Baud Rate 9600 19 2K 38 4K 57 6K 115 2K Specify the baud rate used for the interface with successive remote consoles Flow Control None Xon Xoff CTS RTS CTS RTS CD Specify the flow control method Conso...

Page 119: ...n on the device in the relevant indication To boot the server from a desired device the device must be registered as a boot device Up to eight boot devices can be registered 2 Pressing X after selecti...

Page 120: ...dified BIOS SETUP item values to CMOS Exit Discarding Changes Exit leaving CMOS unmodified User is prompted if any of the setup fields ware modified Load Setup Defaults Load default values for all BIO...

Page 121: ...dividing it striping All the hard disk drives can be accessed at the same time This improves disk access performance compared with using a single hard disk drive IMPORTANT RAID0 does not have data red...

Page 122: ...drives to your server See Chapter 9 for detail IMPORTANT Use two hard disk drives of the same revolution In addition use two hard disk drives of the same capacity if you are going to configure RAID1 E...

Page 123: ...rious personal injury See pages 1 3 to 1 8 for details Make sure to complete board installation Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical...

Page 124: ...sition 1 1 on jumper block 6 Reinstall the jumper on position 2 3 on jumper block 7 Reinstall the server removed in Step 2 8 Plug the power cord to your server and turn on the server Rear RAID configu...

Page 125: ...w on the POST screen then press Ctrl M LSI Logic Software RAID Setup Utility starts LSI Logic SoftwareRAID BIOS Version xxxxxx LSI Logic MPT RAID Found at PCI Bus No xx Bev No xx Scanning for port 00...

Page 126: ...ur Server To quit the utility press Esc in the TOP menu of LSI Logic Software RAID Setup Utility When a confirmation message appears select Yes When the above message appears press Ctrl Alt Delete The...

Page 127: ...ault Logical Drive Logical drive operation Logical Drives Select logical drive when multiple logical drives exist Initialize Initialize logical drive Check Consistency Check logical drive redundancy V...

Page 128: ...lity 1 Run LSI Logic Software RAID Setup Utility Select Configure New Configuration from the TOP menu Management Menu Select View add Configuration to add configuration IMPORTANT Creating a configurat...

Page 129: ...creen Upon completion of SCAN DEVICE the New Configuration ARRAY SELECTION MENU screen appears 3 Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to selec...

Page 130: ...value 1 RAID Sets RAID level Parameter Remarks 0 RAID0 1 RAID1 5 RAID5 option 10 Spanning of RAID1 The selectable RAID level varies depending on the number of hard disk drives that configure a pack 2...

Page 131: ...select Yes to save the configuration 10 When the confirmation message shows that the configuration has been saved press Esc to return to the TOP menu screen 11 On the TOP menu screen select Objects L...

Page 132: ...as been initialized See Check Consistency for details 16 Press Esc to return to the TOP menu and exit from LSI Logic Software RAID Setup Utility IMPORTANT Be sure to execute Check Consistency after cr...

Page 133: ...cursor onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding 5 The FAIL indication for the hard disk drive select...

Page 134: ...s hot spare and then turn on the server 2 Run LSI Logic Software RAID Setup Utility 3 Select Objects Physical Drive from the TOP menu The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move th...

Page 135: ...ware RAID Setup Utility IMPORTANT Select Objects Physical Drive Port X Force Offline to cancel the hot spare setting When two or more hard disk drives of the same capacity are assigned as hot spare re...

Page 136: ...ked and press Space to select it 4 When logical drive has been selected press F10 to start consistency check 5 A confirmation screen for execution appears Select Yes The consistency check starts When...

Page 137: ...mail fail if you select the configuration information on the disk array controller In this case execute Clear Configuration to create configuration again LSI Logic Software RAID Setup Utility cannot d...

Page 138: ...t of Memory Configuration in the Advanced menu Processor Retest of Processor Settings in the Main menu Refer to RAID Configuration described earlier in this chapter for RAID configuration jumper setti...

Page 139: ...ollow these instructions may result in death or serious personal injury See pages 1 3 to 1 8 for details Do not disassemble repair or alter the server Do not remove the lithium battery Do not connect...

Page 140: ...the rack 1 See the section Preparing for Installation and Removal as described in Chapter 9 of this guide to prepare 2 Remove the logic cover see Chapter 9 3 Locate the position of the jumpers on the...

Page 141: ...Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition To use the server with the other o...

Page 142: ...r the server setup If you want to set up the server as before execute the Express Setup with the parameters file you have saved that time NOTES The parameters file is not mandatory to set up the syste...

Page 143: ...s storage driver see Installing Optional Mass Storage Driver of Configuration Diskette Creator in Chapter 6 to create setup inf file BIOS Settings Confirm if the BIOS settings are correct before insta...

Page 144: ...r 6 SAS Hard Disk Model Controllers supporting installation of OS with Express Setup N8103 91 Disk Array Controller Internal SAS HDD N8103 99 Disk Array Controller 0ch LSI Logic Embedded MegaRAIDTM em...

Page 145: ...erating the installation to set back to the basic disk and valid the mirroring again after the installation has completed Creating invalid delete mirror volume can be operated from Disk Management in...

Page 146: ...paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The ma...

Page 147: ...eep the current partition remained see Appendix E to re install the system Disk Configuration Concerning the area displayed as EISA In disk area an area displayed as EISA may exist This area is mainte...

Page 148: ...Array Configuration Screen Creating Maintenance Partition and Installing Utilities Operating System Installation Menu Create the OS partition after the reboot Confirm the specification and input the v...

Page 149: ...ious screen key Used to select a menu F1 key Displays help ENTER key Used to select OK or to decide each item ESC key Used to select Cancel 1 Turn the power of peripheral device on and then turn on th...

Page 150: ...cified the message Do you want to review or modify the Setup File parameters appears 2 If you want to modify or confirm the parameters file click Review If not click Skip Click Review Go on the next s...

Page 151: ...Retained Second Partition Deleted Third Partition Retained Fourth Partition Retained You can not re install the system with the existing partition that is upgraded to Dynamic Disk remained Do not sele...

Page 152: ...e floppy disk drive is attached to the system 12 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive according to the message If you proceed the setup by using setup parameter file remove the...

Page 153: ...S Windows Server 2003 Service Pack 1 and MSM will be installed If you click NO MSM will not be installed If you change the setting of whether to apply Service Pack or not by this message after you agr...

Page 154: ...necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive 2 The Windows Explorer dialog starts The procedure in th...

Page 155: ...ck the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet...

Page 156: ...at AddingServices Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For informati...

Page 157: ...the Optional Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and Double Click Network Adapter Name Network Adapter Name Properti...

Page 158: ...not work normally If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start me...

Page 159: ...ct the controller and take the following steps to install the driver 1 Start Device Manager from Start menu Control Panel Administrative Tools Computer Management 2 Double click LSI Logic Megaraid SCS...

Page 160: ...lists as Other device 3 Click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select Don t search I will choose t...

Page 161: ...e 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Cont...

Page 162: ...ory Dump The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below t...

Page 163: ...Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If...

Page 164: ...d click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot...

Page 165: ...dows dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not s...

Page 166: ...nitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog...

Page 167: ...ontrol Menu screen appears so left click the item Click Update the System from the menu and the setup will start After that follow the message to continue the setup process MAKING BACKUP COPIES OF SYS...

Page 168: ...system has new mass storage device not to be supported by NEC EXPRESSBUILDER you have to set as follows 1 Read the manual supplied with the mass storage device before setting the server 2 If the mass...

Page 169: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER...

Page 170: ...oted from NEC EXPRESSBUILDER CD DOS based with local console The following menu appears on the local display after booting from NEC EXPRESSBUILDER CD You can install NOS or run the diagnostic program...

Page 171: ...indows based This program is called as Master Control Menu that can run under the Microsoft Windows system Windows 95 or later and Windows NT 4 0 or later You can install the several applications and...

Page 172: ...T Do not remove the NEC EXPRESSBUILDER CD ROM while NEC EXPRESSBUILDER is running 1 Turn on peripheral devices and the server in this order 2 Insert the NEC EXPRESSBUILDER CD ROM supplied with your se...

Page 173: ...upport the installation of Windows Server 2003 x64 Editions Tools Tools is also intended for initial setup of the server It provides more installation options than Express Setup and permits the user t...

Page 174: ...s Executes various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the System Diagnostics is execut...

Page 175: ...existence of the maintenance partition may be identified from the operating system In order to retain the Configuration Data do not delete the partition NOTES The maintenance partition once created w...

Page 176: ...sk that is distributed from NEC customer service representative After rebooting the system an update program is started automatically from the floppy disk and the various BIOS and firmware programs ar...

Page 177: ...e this feature on any other computer than the server or on any other server obtained without the NEC EXPRESSBUILDER Doing so may cause a failure of the server When a keyboard is connected to the serve...

Page 178: ...o use this feature you need to create a configuration file 3 5 inch floppy disk that includes communication method between the server and the management PC and various setup parameters Use NEC DianaSc...

Page 179: ...y sets up the server Tools Launch the features of NEC EXPRESSBUILDER individually Help Help message on NEC EXPRESSBUILDER Quit Quit NEC EXPRESSBUILDER Setup The NEC EXPRESSBUILDER checks the hardware...

Page 180: ...mote console operation among those described in section NEC EXPRESSBUILDER for DOS based with Local Console are displayed See the previous subsection for detailed explanation of menu items IMPORTANT T...

Page 181: ...rovided in the PDF format Use the Adobe Reader to read these documents Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive Master Control Menu appears on the screen automatically If the Autoru...

Page 182: ...skette to setup the servers from NEC EXPRESSBUILDER IMPORTANT You can not create Configuration Diskette for Microsoft Windows Server 2003 x64 Editions NOTE You can install Windows Server 2003 without...

Page 183: ...n Diskette Creator window is displayed 5 Click Create New Information files from the File menu The Disk Environment dialog box will be displayed 6 Specify each item and click OK The dialog boxes to sp...

Page 184: ...ut file name for the Setup File in File Name 9 Insert the floppy disk formatted by 1 44MB into the floppy disk drive and click OK Now Configuration Diskette has been created Configuration Diskette is...

Page 185: ...The dialog boxes to specify setup information will be displayed in order such as Disk Environment dialog box 4 Follow the message to specify each item on the dialog box and click on Next NOTE If you...

Page 186: ...me features of NEC ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks disk arrays and LAN boards Software resources su...

Page 187: ...Web based Promise Array Manager Web based Promise Array Manager is a RAID management utility for monitoring SATA2 RAID controller Refer to online documentation pdf format contained in NEC EXPRESSBUIL...

Page 188: ...oring and fan monitoring Enabling the settings of Write Read and Cache policies for each logical drive Supporting the save and restore functions for configuration Enabling the display of the SCSI tran...

Page 189: ...ice Monitor MegaRAID Server MegaRAID Client Management PC Management PC that monitors and controls servers via the network TCP IP When managing array on Terminal Server working on Windows NT Server Ve...

Page 190: ...a server Hardware Machine NEC Express5800 series connected with the AMI disk array controller A Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5MB or more Dis...

Page 191: ...series PC AT compatible machine which contains Intel Pentium or a CPU at least equivalent to it Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5 MB or more Di...

Page 192: ...remote management of the server See the online documents for details on the functions and installation of NEC DianaScope NOTE You need the server license to activate DianaScope for this product The se...

Page 193: ...stallation procedure and notes on operating MSM Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD ROM When you start the Express Setup a dialog to spec...

Page 194: ...6 26 Installing and Using Utilities This page is intentionally left blank...

Page 195: ...are configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy o...

Page 196: ...pages 1 3 to 1 8 for details Do not disassemble repair or alter the server Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following ins...

Page 197: ...erver must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP LED goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust...

Page 198: ...the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a...

Page 199: ...ve it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released o...

Page 200: ...om the tray NOTE Do not touch the signal side of the disc with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the DVD ROM drive Doing so may damage the lens and may...

Page 201: ...m Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the system diagnostics make sure to disconnect the L...

Page 202: ...ion is not for System Diagnostics Procedures to start the diagnostics program are as follows 1 Shutdown the OS and power off the server Then unplug the power cord 2 Disconnect all the LAN cables from...

Page 203: ...of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the k...

Page 204: ...o Shows the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Runs the va...

Page 205: ...ted stored due to a change in the floor layout to a great extent contact the service representative Make sure to make a backup copy of your valuable data in the hard disk drive if any Make sure not to...

Page 206: ...7 12 Maintenance This page is intentionally left blank...

Page 207: ...ur server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install the maintenance utility NEC ESMPRO to t...

Page 208: ...EC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data...

Page 209: ...Ds to indicate the server states by a variety of colors and display patterns on the front panel hard disk drive and power supply Chapter 2 Status Indicators lists the LED displays and their meanings a...

Page 210: ...nstruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POS...

Page 211: ...s not match CMOS Run SETUP Start the SETUP If the error cannot be corrected in spite of the start of SETUP contact your service representative 0230 System RAM Failed at offset 0231 Shadow Ram Failed a...

Page 212: ...Alarm occurred 0B3D FAN14 Alarm occurred 0B3E FAN15 Alarm occurred Clean the internal cooling fans Contact your service representative to replace the fan 0B42 Resource Conflict 0B43 Warning IRQ not c...

Page 213: ...B8F Could not redirect the console BMC Parameter Error 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted Turn off the power once and then on again to start the server If...

Page 214: ...representative 0BB0 SMBIOS SROM data read error 0BB1 SMBIOS SROM data checksum bad Contact your service representative None Expansion ROM not initialized PCI Mass Storage Controller in slot n n slot n...

Page 215: ...Remove the DIMM once and then re install it to check if it operates normally 3 Ask your service representative to replace the failed DIMM or mother board 1 3 1 3 Keyboard controller error 1 Check if t...

Page 216: ...s indicators Message send from BIOS Message send from BMC Example Messages displayed on upper line BIOS message On screen message Description Action XX BIOS Rev YYYY POST in progress XX POST code YYYY...

Page 217: ...09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal BB Temp1 Alm XX Mother board thermal error occurred XX 09 high voltage fetal XX 07 high voltage warni...

Page 218: ...m FAN 7 alarm occurred Sys Fan 8 Alarm FAN 8 alarm occurred Sys Fan 9 Alarm FAN 9 alarm occurred Sys Fan 10 Alarm FAN 10 alarm occurred Sys Fan 11 Alarm FAN 11 alarm occurred Sys Fan 12 Alarm FAN 12 a...

Page 219: ...or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with t...

Page 220: ...ration DIMMs must be populated in pairs and in the following order 11 and 21 31 and 41 12 and 22 32 and 42 13 and 23 and 33 and 43 Installed DIMMs must be the same speed and must all be registered T I...

Page 221: ...rupt and others with the BIOS SETUP utility of the server Most PCI devices generally do not require any change to the configuration but some boards do require specific settings Refer to the manual tha...

Page 222: ...he keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check...

Page 223: ...peration of any SCSI device that is not authorized by NEC is not guaranteed T Are SCSI devices properly configured When the server has external SCSI devices connected hard disk drive settings includin...

Page 224: ...ced PCI Configuration Onboard LAN LAN Controller T Have the protocol and service already configured Install the distinctive network driver for the server Make sure that the protocol such as TCP IP and...

Page 225: ...T Is the BIOS of the disk array controller changed Change the RAID configuration jumper on the mother board see Chapter 4 T Does POST recognize the disk array controller After making sure that the di...

Page 226: ...u install Windows Server 2003 x64 Editions Source DCOM Category Error Event ID 10016 Description The application specific permission settings do not grant Local Activation permission for the COM serve...

Page 227: ...C by searching the SMBIOS for Type 38 record But either no record was found or the record was not compatible with the version of the device driver If a SMBIOS Type 38 record was detected the Dump Data...

Page 228: ...nfirm the notes on installing the operating system See Chapter 6 During installation the following warning is registered in the System Log of the Event Viewer Error detected on the device Device CdRom...

Page 229: ...urned off if you press the switch for less than 3 seconds The PXE boot network boot fails or the server is not found on the network T Is the cable connected properly Connect the proper cable to the ne...

Page 230: ...lation of Telnet Service is finished there is no problem if the computer name is set to 15 characters or more Power ON OFF Wake On LAN feature does not work Immediately after the AC power is turned on...

Page 231: ...ng message appears After this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause and Remedy This machine is not...

Page 232: ...s R When the message appears again even if you press R restart the Express Setup from the beginning In case the same result occurred after the restart of installation contact Maintenance Service Compa...

Page 233: ...n during the installation it will install the system as Workgroup Open System in Control Panel to specify joining the Domain Entered the incorrect Product ID CD key Even if you entered the incorrect P...

Page 234: ...this case the situation will be the same as connecting more than two Network adapter so the detailed specification of the protocol are all set by default Re specify the details from Control Panel aft...

Page 235: ...h Control Panel In this case rebooting is not necessary The details of a network adapter cannot be set Configuration Diskette Creator is unable to set the details of network adapters Start Windows Ser...

Page 236: ...ile the server is in the successful operation may affect the system operation Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and...

Page 237: ...straightened large paper clip will make a substitute into the switch hole to press the DUMP switch ID NMI B 2 ID 1 Pressing the DUMP switch saves the dump file in the specified directory Memory dumpi...

Page 238: ...ent to the server Starting the Off line Maintenance Utility The Off line Maintenance Utility may be started in the following ways From the CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive...

Page 239: ...ons to export the current configuration data defined with the SETUP utility to a text file System Information Viewer Provides the functions to view information on the processor and the BIOS and export...

Page 240: ...D SHUTDOWN Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for...

Page 241: ...onal devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for install or removing any optional devices Make sur...

Page 242: ...the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire p...

Page 243: ...Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti...

Page 244: ...ps screwdriver to install or remove the component The server needs to be pulled out from the rack for installing removing any internal components other than the hard disk drives and power supply units...

Page 245: ...UID LED that goes on when the switch is pressed 2 Loosen the unlock buttons at the right and left sides of the front panel and slowly pull out the server from the rack The server is locked while you...

Page 246: ...s on when the switch is pressed 2 Loosen the unlock buttons at the right and left sides of the front panel and slowly pull out the server from the rack The server is locked while you are pulling it St...

Page 247: ...your system separately SATA 3 5 inch Hot swap Hard Disk Drive Model Up to three hard disk drives can be installed in the disk bay of the front of the server The drive IDs are assigned in the figure s...

Page 248: ...re to verify the hard disk drive number on POST screen before starting work NOTE To display POST screen press Esc while NEC logo is displayed on screen after power on If the POST screen proceeds faste...

Page 249: ...ned in the figure shown below IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase ha...

Page 250: ...tion including the capacity Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running SATA SAS 3 5 inch Hot swap Hard Disk Drive 1 See the secti...

Page 251: ...your server is running NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive 7 When the handle begins to close by itself slowly close the handle The drive carri...

Page 252: ...Locate the slot in which you are going to install a hard disk drive The server has six slots Fill the vacant slots with hard disk drives from the lower port number 4 Remove the dummy block or drive ca...

Page 253: ...ked to the frame when having inserted the hard disk drive 7 When the handle begins to close by itself slowly close the handle The drive carrier is locked when a click is heard IMPORTANT Be careful not...

Page 254: ...ch hard disk drive 2 5 inch hard disk drive SATA SAS 3 5 inch Hot swap Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel wi...

Page 255: ...he handle and hard disk drive and pull out the hard disk drive 5 If using the server with the hard disk drive removed install the dummy block in the vacant slot to ensure the cooling efficiency 6 Inst...

Page 256: ...the lever to unlock and open the handle IMPORTANT Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running 4 Firmly hold the handle and hard d...

Page 257: ...d fails the DISK LED lights in amber Remove and install the hard disk drive again to restart auto rebuild If the disk array monitoring utility is installed it may display or act as follows If the DISK...

Page 258: ...ing steps to install a power supply unit 1 See the section Preparing for Installation and Removal described earlier to prepare IMPORTANT Be sure to turn off the power Failure to do so causes the serve...

Page 259: ...4 Insert the power supply unit IMPORTANT Do not touch the terminals of the power supply unit 5 Grasp the handle and firmly push the power supply The power supply unit is locked when a distinct click...

Page 260: ...server The AC POWER LEDs go on 8 Confirm by the STATUS LED or on the POST screen that there are no errors related to the power supply units See Chapter 8 for details on the error messages If the AC PO...

Page 261: ...sconnect the power cord from the failed power supply 4 Hold the handle of the failing power supply 5 While pressing the lever pull the power supply to remove if from the chassis 6 If operating the ser...

Page 262: ...ve cover toward the rear of the server while pressing the lock button on the cover 4 Lift off the drive cover from the server Installation When installing the drive cover confirm that the tab of the c...

Page 263: ...card or reconnecting an internal cable Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Loosen a captive thumbscrew a...

Page 264: ...hat the tab of the cover is securely inserted into the slot in the server frame Slide the logic cover toward the rear of the server and secure the cover with captive thumbscrew NOTE If the logic cover...

Page 265: ...The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM te...

Page 266: ...21 2 2 31 and 41 3 3 12 and 22 4 4 32 and 42 5 5 13 and 23 6 6 33 and 43 IMPORTANT Install a matched pair of DIMMS equal in speed and size NOTE Refer to Using the Memory RAS Features for configuring t...

Page 267: ...position 6 Holding the DIMM by the edges remove it from its anti static package 7 Position the DIMM above the socket Align the small notch at the bottom edge of the DIMM with the key in the socket NO...

Page 268: ...un the BIOS SETUP utility and select Advanced Memory Configuration to verify that the installed DIMM shows the status Normal See Chapter 4 or details 13 Select Yes for Reset Configuration Data on the...

Page 269: ...IMM The DIMM pops out of the socket 5 Hold the DIMM by the edges lift it away from the socket and store it in an anti static package 6 Reinstall all parts removed in Steps 3 to 7 See installation proc...

Page 270: ...mal memory configuration The chipkill ECC memory feature can operate in any configuration The memory area on the motherboard of the server is divided into two memory branches as shown in the figure be...

Page 271: ...hould have the same capacity Run SETUP see Chapter 4 change parameters appropriately in the Mirror menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Memo...

Page 272: ...ou have saved in step 1 NOTE Executing Load Setup Defaults restores the default values for all Setup parameters You need to specify those parameters again The table below lists examples of DIMM instal...

Page 273: ...atically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing NOTE The operating system recognizes the memory devices as those with capacities less th...

Page 274: ...e Sparing menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Sparing Install memory devices in the following order Group 1 Group 3 Group 5 for memory bran...

Page 275: ...ne spare memory is specified Single rank memory configuration Logical memory capacity Physical memory capacity Number of DIMMs Physical memory capacity Dual rank memory configuration Logical memory ca...

Page 276: ...e section Anti static Measures described earlier Do not operate the system until confirming that the additionally installed CPU is in normal state Make sure to use the CPU authorized by NEC Installing...

Page 277: ...m the rack 3 Remove the logic cover and drive cover 4 Remove the processor duct from the chassis IMPORTANT Make sure not to damage the internal cables 5 Locate the CPU socket which you are going to in...

Page 278: ...te IMPORTANT Do not touch the socket contacts 9 Remove the processor from the protective cover IMPORTANT Hold the processor only at the edges being careful not to touch the bottom of the processor Do...

Page 279: ...the figure below IMPORTANT Make sure fingers align to the socket cutouts 11 Align notches with the socket 12 Lower the processor straight down without tilting or sliding it in the socket 13 While pre...

Page 280: ...see figure below 15 Make sure that the heat sink is level NOTES If the heat sink is not level remove it and then install it again The following probably causes the heat sink not to be level The CPU i...

Page 281: ...Upgrading Your Server 9 41 16 Lay the USB cables as shown in the figure below 17 Reinstall the processor duct USB cables Processor duct Heat sink...

Page 282: ...ttings on the Main menu to Enable 20 Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 21 Set...

Page 283: ...t sink can be apart from the CPU Removing the heat sink with it adhering to the CPU may cause the CPU and or socket to be defected Do the following procedure if a CPU is removed or replaced 1 Start SE...

Page 284: ...als or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures Some restrictions are imposed on the combination of PCI boards wh...

Page 285: ...d above depending on OS or disk array BIOS utility Check the slot location of PCI device by PCI bus number device number and function number shown in the table below Bus number Device number Function...

Page 286: ...g the illustrations NOTES Each riser card supports low profile or full height PCI boards Before installing a PCI board confirm that the type of the PCI board When installing a PCI board confirm that t...

Page 287: ...eated IMPORTANT Do not touch the terminals of the riser cards and PCI boards with your bare hand Fingerprints and dust left on them cause the server to malfunction If you are unable to install a PCI b...

Page 288: ...nd firmly push the riser module until it is fully seated NOTES There are catches on the riser card frame that are used to secure the riser card to the cabinet When inserting the riser card confirm tha...

Page 289: ...n error message take a note on the message and see the POST error messages listed in Chapter 8 11 Run the BIOS SETUP utility and select Yes for Advanced Reset Configuration Data This setting is requir...

Page 290: ...ed in the array has your valuable data stored make sure to make a backup copy of the data in another hard disk drive before installing the disk array controller board and configuring the array The dis...

Page 291: ...er can control the internal hard disk drives as the RAID drive To use the internal hard disk drives in a disk array configuration with an optional RAID controller reconnect the hard disk drive interfa...

Page 292: ...rd 2 Reinstall the end of the interface cable just removed into the connector on the RAID controller IMPORTANT Connect the cables to the disk array controller before installing the PCI riser module as...

Page 293: ...k array controller internal SAS HDD Pay attention to connect the interface cable to proper cable connectors P2 and P3 Otherwise the SAS port number for hard disk drive may not be displayed correctly s...

Page 294: ...Setup even when not installing a system Start Express Setup select OS Selection Others The installer automatically performs all the procedures for RAID configuration maintenance partition setting and...

Page 295: ...a disk expansion unit Refer to the manual coming with the disk expansion unit for details After connecting the disk expansion unit use the RAID configuration utility in the chip on the board to set th...

Page 296: ...9 56 Upgrading Your Server This page is intentionally left blank...

Page 297: ...terface SATA2 300 Slots 3 RAID RoMB RAID0 RAID1 Option RAID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X...

Page 298: ...Slots 3 RAID RoMB RAID0 RAID1 Option RAID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1...

Page 299: ...ID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base...

Page 300: ...rted if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T...

Page 301: ...R CD ROM that comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy...

Page 302: ...the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not lea...

Page 303: ...system IMPORTANT Formatting a used floppy disk clears all the data contained in it if any Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy di...

Page 304: ...h a dry soft cloth slowly and gently Use the disc cleaner to clean the disc Do not use record spray cleaner benzene or thinner Keep the disc in a disc case when not in use Tape Media The following des...

Page 305: ...ring alphanumeric characters or symbols IMPORTANT Do not pour any liquid such as water or put anything into the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the ser...

Page 306: ...he mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double cli...

Page 307: ...evice Controller IRQ Peripheral Device Controller 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 14 Primary IDE 3 COM2 serial port 15 Secondary IDE 4 COM1 serial port 16 USB 5 PCI 17 VGA 6...

Page 308: ...C 2 IRQ This page is intentionally left blank...

Page 309: ...other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of...

Page 310: ...porting installation of OS with Express Setup N8103 101 Disk Array Controller SATA2 LSI Logic Embedded MegaRAIDTM embedded on the mother board Other controllers N8103 80F Disk Array Controller SCSI 1c...

Page 311: ...nstalled as the partition to install the OS newly Select Use the current File System for the format of OS partition Manual Installation when N8103 80F Keeps Connection If you keep those controllers co...

Page 312: ...ntire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install...

Page 313: ...it again You can create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NE...

Page 314: ...rver 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch flopp...

Page 315: ...r or SCSI controller is installed in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A...

Page 316: ...he subsequent messages that appear 9 When the following message is shown press Enter to start Welcome to Setup 10 When the installation of Windows Server 2003 x64 Edition has finished the system reboo...

Page 317: ...onfirm the parameters and click OK 13 When the installation has completed remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM from the DVD ROM drive and restart the system After installa...

Page 318: ...ion in which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN A...

Page 319: ...ement 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the As...

Page 320: ...drive Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as t...

Page 321: ...tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUIL...

Page 322: ...installed 1 The Local Area Connection Properties dialog box appears The procedure in the case of the standard start menu 1 Click Start menu click Control Panel click Network Connections and click Loc...

Page 323: ...rk Adapter list 2 Click the Link and specify the Speed and Duplex value the same as the value specified for HUB 3 Click Apply and click OK Also add or delete any protocols and services if necessary Yo...

Page 324: ...Optional Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties a...

Page 325: ...rk normally If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu poi...

Page 326: ...ck Start menu point to Setting and click Control Panel 2 Click Add Remove Programs 3 Select the graphics accelerator driver from the program list and click Change Remove To delete a standard graphics...

Page 327: ...ve Letter WINNT W2K3AMD VIDEO ES1000 SETUP EXE NOTE Please choose one of above to be installed 4 Follow the message to continue the installation If the dialog message Digital Signature could not been...

Page 328: ...ic Megaraid SCSI 320 1 which Device Manager lists 3 Click the Driver tab and click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced...

Page 329: ...ows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box an...

Page 330: ...64 Editions The following screen is displayed 3 Process Windows activation according to the following message SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using...

Page 331: ...r boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Con...

Page 332: ...oller N8103 95 SCSI Controller N8190 126 SCSI Controller Option Application of Service Pack Windows Server 2003 Service Pack 1 is required for your server When installing Windows Server 2003 R2 it is...

Page 333: ...n when N8103 80F Keeps Connection If you keep those controllers connecting during installation process pop up messages may appear This does not affect on system behavior Click YES and continue the ins...

Page 334: ...le with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump...

Page 335: ...ss5800 Server which you are going to install Windows Server 2003 you do not need to create it again You can create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER with the following two procedures...

Page 336: ...s Me 98 95 Windows NT 4 0 You can create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the s...

Page 337: ...talled in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue b...

Page 338: ...essage is shown press Enter to start Welcome to Setup 10 When the installation of Windows Server 2003 has finished the system reboots automatically Windows Server 2003 has installed Go on the step 14...

Page 339: ...the parameters and click OK 13 When the installation has completed remove Microsoft Windows Server 2003 R2 DISC 2 CD ROM from the DVD ROM drive and restart the system 14 When the installation has comp...

Page 340: ...which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW ke...

Page 341: ...2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a...

Page 342: ...Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the fol...

Page 343: ...ant environment on any trouble and enhance throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD...

Page 344: ...pop up menu 2 Click Configure The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the...

Page 345: ...Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For i...

Page 346: ...t menu point to Setting and click Control Panel 2 Click Add Remove Programs 3 Select the graphics accelerator driver from the program list and click Change Remove To delete a standard graphics acceler...

Page 347: ...tor N8105 45 driver DVD ROM Drive Letter WINNT DOTNET VIDEO ES1000 SETUP EXE NOTE Please choose one of above to be installed 4 Follow the message to continue the installation If the dialog message Dig...

Page 348: ...raid SCSI 320 1 which Device Manager lists 3 Click the Driver tab and click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and cl...

Page 349: ...ther device 3 Click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select Don t search I will choose the driver...

Page 350: ...ted before you can use Windows Server 2003 Windows activation process is as follows NOTE When you use Windows Server 2003 R2 activation process is not needed 1 Click Run on Start menu Type as follows...

Page 351: ...Installing Windows Server 2003 E 21 The following screen is displayed 3 Process Windows activation according to the following message...

Page 352: ...tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel...

Page 353: ...Installing Windows Server 2003 E 23 SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5...

Page 354: ...E 24 Installing Windows Server 2003 This page is intentionally left blank...

Page 355: ...41 Size Serial No Date Installed 12 22 Size Serial No Date Installed 32 42 Size Serial No Date Installed Monitor Type Model name Serial No Date Installed Hard Disk Drive 1 Type Serial No Capacity Dat...

Page 356: ...Model name Serial No Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No Date Installed External Peripheral Device 1 Model name Serial No Manufacturer Date Installed External...

Page 357: ...Table F 3 Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application run...

Page 358: ...F 4 Product Configuration Record Table This page is intentionally left blank...

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