NEC Express5800/120Re, User Manual

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8-14 Troubleshooting
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
T
Is the hard disk applicable to the server?
→
Operation of any device that is not authorized by NEC is not guaranteed.
T
Is the hard disk properly installed?
→
Make sure to lock the hard disk with the lever on its handle. The hard disk is not
connected to the internal connector when it is not completely installed (see
Chapter 9).
Fail to access the external SCSI devices:
T
Is the SCSI device applicable to the server?
→
Operation of any SCSI device that is not authorized by NEC is not guaranteed.
T
Are SCSI devices properly configured?
→
When the server has external SCSI devices connected, hard disk settings,
including SCSI ID and terminator, are required. Refer to the manual that comes
with the SCSI device for details.
T
Are the SCSI controllers (including optional controllers) properly configured?
→
Use the BIOS SETUP utility for proper configuration of SCSI devices connected
to the SCSI connector on the mother board. When the server has an optional
SCSI controller installed and SCSI devices connected to it, use the BIOS SETUP
utility that comes with the optional SCSI controller for proper configuration. See
the manual that comes with the optional SCSI controller for details.
Cannot install the operating system correctly.
T
Did you confirm the notes on installing the operating system?
→
See Chapter 6.
Fail to start the OS:
T
Is a floppy disk in the floppy disk drive?
→
Take out the floppy disk and restart the server.
T
Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive?
→
Take out the NEC EXPRESSBUILDER CD-ROM and restart the server.
T
Is the OS broken?
→
Use recovery process to recover the system. (See "Recovery for Windows 2000
System" in this Chapter.)