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NCR RealPOS 70, User Manual

The NCR RealPOS 70 is an advanced point-of-sale system equipped with cutting-edge features. Easily understand its functionalities and maximize its potential with the comprehensive user manual available for free download at manualshive.com. This manual provides step-by-step instructions and is an invaluable resource for getting the most out of your NCR RealPOS 70.

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2-14  Chapter 2:  Installing the Terminal 

Out-of-Box Failures 

During

 

installation

 

if

 

there

 

is

 

an

 

Out

 

of

 

Box

 

failure,

 

the

 

defective

 

component

 

will

 

be

 

replaced.

  

The

 

defective

 

part

 

number

 

must

 

be

 

identified

 

by

 

trained

 

service

 

personnel.

 

If

 

required,

 

contact

 

your

 

Equipment

 

Provider,

 

NCR

 

Customer

 

Service

 

or

 

your

 

Service

 

Provider

 

to

 

diagnose

 

the

 

failure

 

to

 

the

 

component

 

level.

 

A

 

replacement

 

component

 

can

 

be

 

acquired

 

by

 

contacting

 

the

 

NCR

 

Customer

 

Satisfaction

 

Hotline

 

between

 

the

 

hours

 

of

 

8AM

 

and

 

5PM

 

EST,

 

Monday

 

–

 

Friday:

 

•

 

1

‐

800

‐

528

‐

8658

 

(USA)

 

•

 

770

‐

623

‐

7400

 

(Internationally)

 

or

 

E

‐

mail:

 

[email protected]

 

Please

 

have

 

the

 

following

 

information

 

available:

 

1.

 

NCR

 

Order

 

Number

 

(Order

 

#

 

on

 

label

 

of

 

box)

 

2.

 

Product

 

Model

 

Number

 

3.

 

Unit

 

Serial

 

Number

 

4.

 

NCR

 

part

 

number

 

of

 

defective/missing/wrong

 

component

 

5.

 

Number

 

of

 

Units

 

Staged/Installed

 

6.

 

Organization

 

Code

 

7.

 

Shipping

 

Address

 

with

 

Contact

 

Name

 

&

 

Phone

 

Number

 

 

Summary of Contents for RealPOS 70

Page 1: ...NCR RealPOS 70 7402 Release 1 4 User Guide B005 0000 1463 Issue N ...

Page 2: ...r notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications we need your comments on the accuracy clarity ...

Page 3: ... not to be disclosed or reproduced without consent Safety and Regulatory Information The NCR RealPOS 7402 conforms to all applicable legal requirements To view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory Statements B005 0000 1589 AC Power Cord The attached power cord should only be used with this device It must not be used with any other device ...

Page 4: ... 0000 1465 NCR RealPOS 70 Site Preparation Guide B005 0000 1464 NCR RealPOS 70 EasyPoint 42 Parts Identification Manual B005 0000 1466 NCR Retail Systems Manager Software Userʹs Guide B005 0000 1518 NCR RealPOS 70 EasyPoint 42 Migration Guide B005 0000 1500 ...

Page 5: ...Service Advantages 1 8 Removable Motherboard Sled 1 8 Removable Power Supply 1 8 Removable Hard Disk 1 8 Hardware Module Descriptions 1 9 Motherboard 1 9 Processor Chip Set 1 9 System Memory 1 9 852GME Graphics Memory Controller Hub 1 10 North Bridge Features 1 10 South Bridge Features 1 11 Video Memory 1 12 BIOS Memory 1 12 Video 1 12 USB Port Functionality 1 14 Ethernet LAN 1 15 Integrated Audio...

Page 6: ... Flash 1 19 Operator Display 1 20 LCD Panel 1 20 LVDS 1 20 Inverter 1 21 Touch Screen 1 21 Adjusting the Display Angle 1 22 Integrated Customer Display 1 23 2 x 20 VFD 1 23 All Points Addressable Display 1 23 Motion Sensor 1 24 Power Indicator 1 24 Speakers 1 24 Biometrics Module 1 25 Power Management 1 26 G3 Mechanical Off 1 26 G2 S5 Soft Off 1 26 G1 Sleeping 1 27 G0 Working 1 27 Wake on LAN 1 28...

Page 7: ... 4 Accessing the Cable Connectors 2 5 Cable Connector Identification 2 6 PS 2 Keyboard Mouse Cable Connections 2 7 Mouse Installation Restriction 2 7 Opening the Display Cabinet 2 8 12 1 and 15 Models 2 9 17 Models 2 10 Powering Up the Terminal 2 11 Terminal On Off Switch 2 11 Calibrating the Touch Screen 2 13 Out of Box Failures 2 14 Chapter 3 Touch Screen Calibration Windows MT 7 12 General Guid...

Page 8: ...ware Version 3 23 Touch Settings Tab 3 24 Touch Modes 3 25 Right Click Tool 3 26 Touch Sound 3 26 Double Click Speed 3 26 Double Click Area 3 27 Edge Adjustment Tab 3 28 Tools Tab 3 30 Component Versions 3 31 Draw Test 3 32 Restore Factory Settings 3 33 Reset Controller 3 33 Advanced Touch Screen Options 3 33 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 General Guidelines 4 1 Considerati...

Page 9: ...4 25 Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 General Guidelines 5 1 Considerations When Replacing or Re Imaging the Hard Drive 5 1 Installing the Touch Driver 5 2 Touch Calibration Procedures 5 7 Calibration Flow Chart 5 8 2 Point Calibration Procedure 5 9 Cursor Stabilization Procedure 5 12 25 Point Linearization Procedure 5 15 Restore Defaults Procedure 5 19 Touch Performance 5 21...

Page 10: ...troller Hot Keys 7 8 Chapter 8 Installing Peripheral Options Printers 8 1 NCR 7167 Printer 8 1 NCR 7197 Printer 8 2 Installing the Transaction Printer 8 3 Remote Displays 8 5 5964 12 1 Inch Touch Screen 8 5 Features 8 6 Installing an NCR 5964 12 1 inch Touch LCD 8 8 5964 15 Inch Touch Screen 8 11 Installing an NCR 5964 15 inch Touch LCD 8 12 5966 15 Inch Touch Screen 8 15 Installing an NCR 5966 Mo...

Page 11: ...ls 8 33 Desktop Models 8 34 Features 8 34 NCR 5973 2x20 International VFD Customer Display 8 35 Features 8 35 Installing an NCR 5972 Remote Customer Display 8 36 Installing a Cash Drawer 8 39 Installing a Second Cash Drawer 8 40 Chapter 9 Installing the Terminal in an Integrated Configuration Introduction 9 1 Exploded Views 9 2 Kit Contents 9 5 Installation Procedures 9 7 Installing the Keyboard 9...

Page 12: ...2h 10 3 Luminance Control 11h LUMINANCE 10 3 Cursor Position 10h POSITION 10 4 Reset 13h 10 4 Character Tables and Codes 10 4 CP437 10 5 CP858 10 6 CP866 10 7 CP932 10 8 Chapter 11 APA Customer Display Interface Introduction 11 1 General Specifications 11 1 Serial Communication Interface 11 1 Architecture 11 2 Display Data RAM 11 2 Display Page Map 11 3 Monochrome Display Mode 11 4 Grayscale Displ...

Page 13: ...DE 11 10 Character Write Mode 09h MODE 11 10 Invert Screen 0Ah 11 11 Reserved 0Bh 0Fh 11 11 Character Codes 10h FFh 11 11 5X7 Character Table 11 12 10x14 Character Table 11 13 Command Execution Times 11 14 Chapter 12 Cash Drawer Interface Introduction 12 1 Logic Description 12 1 Component Architecture 12 4 Code Changes 12 4 Hardware Firmware Interfaces 12 6 Dependencies Assumptions Constraints 12 ...

Page 14: ...et and Touch Screen Cleaning Procedures 14 1 Cleaners Solvents to Use 14 1 Cleaners Solvents to NOT Use 14 2 Cooling Vent Cleaning 14 3 MSR Cleaning Procedures 14 4 Chapter 15 Operating System Recovery Introduction 15 1 Prerequisites 15 1 OS Recovery Procedures 15 1 Chapter 16 BIOS Updating Procedures Introduction 16 1 Prerequisites 16 1 Creating the Bootable Media 16 2 Creating a Bootable CD 16 2...

Page 15: ...Display Mono A 5 VGA Display Color A 5 CRT AC Power Extension A 5 5972 VFD Customer Display Powered RS 232 A 6 DVI to DVI A 6 PS 2 RS 232 Power A 6 LCD Power Cable A 7 Cash Drawer Cables A 8 Dual Cash Drawer Y Cable A 8 Cash Drawer Extension Cable A 8 Communications Cable A 8 Ethernet 10 100BaseT A 8 Keyboard Cables A 9 PS 2 Keyboard Extension A 9 Signature Capture Electronic Payment Terminal Cabl...

Page 16: ...xiv Appendix B Feature Kits Appendix C Memory Map DOS Considerations C 2 Appendix D IRQ Settings Interrupts D 1 Default Settings D 1 Optional Settings D 2 ...

Page 17: ... from 4 Point to 2 Point Calibration E May 2005 Release 1 3 F Apr 2006 Release 1 4 G Sept 2006 Removed IRDA feature H July 2007 Added USB MSR Software Migration chapter J Jan 2008 Updated Windows Calibration chapter New version of touch software MT 7 K Feb 2008 Reorganized book M May 2008 Added Integrated 7402 Installation chapter N May 2008 Updated Touch Screen Calibration Windows chapter ...

Page 18: ...xvi ...

Page 19: ...environments the RealPOS 70 offers leading retailers in Hospitality Convenience Stores and General Merchandise a POS platform that offers the greatest value for their POS investment Unlike other POS solutions the RealPOS 70 sets a new standard by offering an unprecedented combination of standard features including new embedded technology ease of serviceability and maximum configuration flexibility...

Page 20: ...S 70 can be a free standing desktop wall mounted or it can be integrated with a peripheral tray to add further value and save valuable counter space The integration tray supports a variety of NCR s most popular peripheral options 25415 Desktop Wall Mount Integration Tray ...

Page 21: ...vice complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conforme a la norme NMB 003 du Cana...

Page 22: ...Screen 256MB Memory 40GB Hard Disk Integrated Stereo Speakers US Power Cord MSR 7402 1155 Pentium 4 2 4GHz processor 15 Resistive Touch Screen 512MB Memory 80GB Hard Disk Integrated Stereo Speakers US Power Cord No MSR 7402 1254 Pentium 4 2 4GHz processor 15 Capacitive Touch Screen 512MB Memory 80GB Hard Disk Integrated Stereo Speakers US Power Cord No MSR 7402 1262 Intel 2 5 GHz Celeron 17 Capaci...

Page 23: ...extremely quick and easy motherboard access The LCD can be completely removed if necessary for upgrades or repair Functioning much like the hood of a car to gain access to the engine the LCD has a security mechanism permitting it to be locked into place if desired For procedures about how to open the cabinet see the Installing Peripherals section in the Hardware Installation chapter 20932 ...

Page 24: ...ernal Compact Flash 3M Touch Systems resistive or capacitive touch sensor MSR Optional ISO JIS Integrated Customer Displays Optional Integrated 2 x 20 VFD Integrated International APA All Points Addressable Low Profile ATX Power Supply 300 Watts Optional LVDS TFT Display Choice 12 Inch dual bulb enhanced brightness 15 Inch dual bulb enhanced brightness 17 Inch four bulb enhanced brightness Biometr...

Page 25: ...Chapter 1 Product Overview 1 7 Operating Systems DOS 6 22 Windows NT Workstation Windows 2000 Professional Windows XPe Windows XP certified Linux certified ...

Page 26: ... to be easily removed without the use of tools Removable Power Supply The 7402 utilizes an intuitive removable rear cover allowing easy access to the power supply The Power Supply is mounted on a sled which permits removal or tool free service Removable Hard Disk Removal of the back cover permits easy removal of the front cover which permits tool free removal of the hard disk ...

Page 27: ... kHz stereo audio may be limited by OS constraints SoundBlaster compatible audio Expansion capabilities for optional features and future requirements PCI bus and USB System Memory The memory used is 266MHz DDR SDRAM on standard desktop 184 pin DIMMs at 2 5 volts The board has two DIMM sockets Release 1 0 supports 1GB maximum memory which is the limit of the 852GM chipset Larger memory configuratio...

Page 28: ...em memory Hub interface to ICH4 south bridge at 266 Mb s IOQD In order Queue Depth 12 North Bridge Features Release 1 0 includes the Intel 852GM GMCH Graphics Memory Controller Hub which provides the following functions Supports CPU with 400 MHz FSB only Supports Desktop CPU P4 or Celeron Memory DDR DRAM 200 or 266MHz up to 2 double sided DIMMs No ECC Support 1GB maximum Integrated graphics with V...

Page 29: ...82562 PHY transceiver chip IDE controller with Primary Secondary channels each supporting master slave drives ATA 100 support with automatic detection of 80 conductor cable USB Host controller Four USB host controllers six physical USB ports USB 2 0 supported PCI Bus Host Controller up to 6 bus masters supported LPC Bus Bridge Controller interface to SuperIO Trusted Platform Module Hub Interface t...

Page 30: ...aphics in the 852GM and 852GME chip Graphics Controller Architecture Shared memory architecture uses 8 64MB video memory with Dynamic video memory allocation DVMT Motion compensation for MPEG 2 support Software DVD playback at 30 frames second full screen Video overlay support 2D Graphics engine includes 128 bit BLT engine and color space conversion 3D Graphics engine includes DirectX support 16 2...

Page 31: ... display options on other NCR platforms DVI external monitor support up to 1600x1200 60Hz Compliant with DVI Specification 1 0 Dual independent display support with Windows multi monitor support Extended Desktop and Simultaneous modes VGA DVI VGA LVDS LVDS DVI Extended Desktop mode only supported any device can be selected as primary Analog Monitor DVI I is provided as a convenience for users with...

Page 32: ... v 2 0 EHCI and Intel Universal HCI v 1 1 UHCI compatible Three independent UHCI host controllers plus the EHCI all can map to any physical port Each Host Controller has its own root hub Integrated physical layer transceivers with over current detection status on USB inputs Legacy PS 2 keyboard and PS 2 mouse support so that legacy software can run transparently in a non USB aware operating system...

Page 33: ...ompatible software with 82557 82558 and 82559 used on previous NCR products TCP UDP checksum off load capabilities Support for Intel s Adaptive Technology robust operation at 100Mb s Intel PXE network boot support incorporated into system BIOS RJ 45 LAN connector with speed and link LED and integrated magnetics for better cost performance Integrated Audio The digital audio link in the ICH4 support...

Page 34: ... rear I O with Line in top Speaker out middle and Mic in bottom on 3 5mm stereo jacks An internal 14 pin header as defined by Embedded ATX implementing Line out amplified Speaker out and Mic in Plugging a cable into the Speaker out or Mic in ports on the rear I O disables that functionality on the internal header A piezo transducer on the motherboard provides basic PC beep functionality under DOS ...

Page 35: ...on the back of the terminal Retail Daughter Card or through the cash drawer Kickout connector on the transaction printer The terminal can be configured with 0 1 or 2 cash drawers The first drawer is attached to the terminal through a cable with an RJ 45 connector A second drawer can be connected using a Y cable Note A single Open Close status signal is shared with both drawers Therefore it is not ...

Page 36: ...l cards are internally buffered to allow hot insertion and removal The PCI card has an internal data path which allows the host to access 8 16 and 32 bit cards using full 32 bit PCI cycles for maximum performance Pipeline architecture provides an unsurpassed performance level with sustained bursting This card is register compatible with the Intel 82365SL DF and 82356SL Dual RS 232 Adapter This PCI...

Page 37: ...e The drive is located in the front of the base It has the following performance characteristics RPM 7200 Size 40 80 GB 2 MB SDRAM Cache Buffer Compact Flash The 7402 supports Compact Flash through the IDE interface The adapter board is located on the Retail Daughter Card Bracket The compact flash must be set for Master Mode ...

Page 38: ...l the LCD RS 232 interface used to communicate with the touch screen controller located on Retail Daughter Card The display head draws a maximum of 1 5A from the powered RS 232 interface LVDS LVDS Low Voltage Differential Signaling is an improvement over the traditional parallel interface LCD image data is sent on 4 pairs of wires rather than on 20 individual data lines The Intel chipset drives LV...

Page 39: ...bes The 17 inch inverter mounts directly behind the LCD panel under the rear bezel Touch Screen The 7402 supports either a five wire resistive Touchscreen or a Capacitive Touchscreen A hardware jumper on the Retail Daughter Card selects resistive or capacitive mode All applications and diagnostics use the touch interface for user interaction The touch screen glass completely covers the LCD display...

Page 40: ...Hinge 2 Tilt the Display Module to the desired position 3 Lock the Hinge 21893 15o 90o Turn Clockwise to Lock Turn Counter clockwise to Unlock CAUTION Do not force the display past the maximum rotation positions This can result in damage to the aluminum casting Caution DO NOT tilt the display with the lock engaged ...

Page 41: ...VFD The 2 x 20 VFD Customer Display module consists of a VFD with 2 rows of 20 5x8 dot matrix characters RS 232 interface driver circuitry DC to DC AC converter and character generator All Points Addressable Display The All Points Addressable Customer Display module consists of a 128 x 64 dot matrix graphic VFD RS232 interface DC to DC AC converter and a character generator The module is capable o...

Page 42: ...el The circuitry is optimized for normal room lighting conditions Excessive bright light or darkness can reduce its effective range Typically motion within 2 4 feet of the system causes a wakeup Power Indicator A green LED power indicator is located below the LCD near the motion sensor The LED illuminates whenever the system power supply is active Thus the power indicator shows that the unit is On...

Page 43: ...Chapter 1 Product Overview 1 25 Biometrics Module This feature adds an integrated Biometrics module for the 7402 terminal which provides fingerprint recognition capabilities 23616 Biometrics Module ...

Page 44: ...through a mechanical means that no electrical current is running through the circuitry and that it can be worked on without damaging the hardware or endangering service personnel The OS must be restarted to return to the Working state No hardware context is retained Except for the real time clock power consumption is zero G2 S5 Soft Off A computer state where the computer consumes a minimal amount...

Page 45: ...ynamically The user can select through some UI various performance power characteristics of the system to have the software optimize for performance or battery life The system responds to external events in real time It is not safe to disassemble the machine in this state Under the G1 sleeping state ACPI defines levels of system sleep state support The 7402 supports the following sleeping states S...

Page 46: ...third party or freeware programs that can send a Magic Packet If you are not using the NCR Gold Drive The LAN Driver Advanced Settings must be modified in order for Wake on LAN to work The required modifications are 1 Execute the Intel Proset Utility from the Control Panel 2 Choose the Advanced tab 3 Choose the item Enable PME and change the setting from No Action to Hardware Default 4 Choose the ...

Page 47: ...MB s Ethernet IEEE 802 2 Link Level Control LLC TCP IP Application Programmability The software associated with the terminal systems conform to the following standards OLE for Retail POS 1 4 JavaPOS for Retail 1 4 HTML 4 0 ECMA Script Java Development Kit 1 1 3 Operating System Information The software associated with the terminal systems conform to the following standards Microsoft Windows NT Mic...

Page 48: ... 20929a RS 232 Peripherals LAN 5964 Touch Screen CRT 7162 7402 Motherboard Parallel DVI VGA 7197 7167 5932 USB Retail Daughter Card USB 24 V Cash Drawer RS 232 7197 5942 PS 2 RS 232 RS 232 Powered 5992 5945 7892 7837 RS 232 Peripherals Powered 7882 7167 5972 2xxx 7875 5972 1xxx USB 12 V USB Mouse RS 232 Powered ...

Page 49: ...dware configuration Connect the peripheral and communication cables Connect the peripheral and communication cables Attach the Power Cord to the system and to an AC power source Connect a USB keyboard to the terminal This is needed to accept the license agreement during system boot because the touch screen is not available at that time After power is applied to the terminal the Power up self tests...

Page 50: ...erminal If the power cord is replaced it must be replaced with the same type of cord with the protective shroud Do not route the power cord through openings with sharp edges Warning This unit contains hazardous voltages and should only be serviced by qualified service personnel Warning DO NOT connect or disconnect the transaction printer while the terminal is connected to AC power This can result ...

Page 51: ...er 2 Installing the Terminal 2 3 Peripheral Cable Routing The peripheral cables are routed down through the base and out the rear of the unit They are secured internally with a Cable Clamp 21025 Cable Clamp ...

Page 52: ...he AC power cord before disassembling the terminal The ON OFF switch does NOT remove power to the unit Use appropriate Electro Static Discharge procedures during this modification The AC Power Cord can be disconnected from the wall or from the bottom of the terminal 21047 Power Cord ...

Page 53: ...ther peripherals supported by the 7402 The cable connectors are located behind the Cable Cover 1 Unlock the Hinge and tilt the Display Module to the back 2 Remove the Cable Cover a Remove the screw from the Cable Cover b Press down on the two plastic Cable Cover Release Tabs and slide the cover forward 20931 Front Cover Latches Screw ...

Page 54: ... instructions for each of the peripherals 20917 RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F Note RS232 1 RS232 2 and RS232 4 can be powered ports They are enabled via hardware straps on the Motherboard RS232 3 is an internal port that is dedicated to the Touch feature 2 After installing the peripheral and ...

Page 55: ...LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F PS 2 Mouse Green PS 2 Keyboard Purple Mouse Installation Restriction If you are running Windows NT you must make the following Registry entry in order to enable the Mouse Class Driver HKEY_CURRENT_CONFIG System CurrentControlSet Enum ROOT LEGACY_MOUSCLASS 0000 CSConfigFlags dword 00000000 ...

Page 56: ...2 8 Chapter 2 Installing the Terminal Opening the Display Cabinet 1 Remove the screw that locks the Display Assembly firmly closed 21024 Screw ...

Page 57: ...e Terminal 2 9 2 Open the Display Cabinet There are two styles of latches that are used to secure the Display Cabinet 12 1 and 15 Models Press the Display Latch as shown and then open the Display Assembly 21026 Diaplay Latch ...

Page 58: ...2 10 Chapter 2 Installing the Terminal 17 Models Rotate the latches as shown and then open the Display Assembly 22025 Diaplay Latches ...

Page 59: ...here is a hole in the Cable Cover that you can insert a small object to access the switch or you can remove the Cable Cover to gain access to the switch This is a logic switch only which has two states Last State the terminal resumes the last power state when power is restored Power On the terminal powers on when power is restored 20989 Power Switch ...

Page 60: ...nal Power Switch is set to Last State Note There is also a On Off Power Switch located on the Power Supply Power 21347 Power Supply AC On Off Switch After power is applied to the terminal the Power up self tests run to verify basic functionality ROM based setup should be used to configure network options Full configuration depends upon the system server and the management web site ...

Page 61: ...Chapter 2 Installing the Terminal 2 13 Attach the Power Cord to the system and to an AC power source 21047 Power Cord Calibrating the Touch Screen See the Touch Screen Calibration chapters ...

Page 62: ...to the component level A replacement component can be acquired by contacting the NCR Customer Satisfaction Hotline between the hours of 8AM and 5PM EST Monday Friday 1 800 528 8658 USA 770 623 7400 Internationally or E mail CustomerSat Retail NCR com Please have the following information available 1 NCR Order Number Order on label of box 2 Product Model Number 3 Unit Serial Number 4 NCR part numbe...

Page 63: ...ouch screen problem Recalibrate if you switch to a new screen resolution Use the TouchWare utilities to perform the following procedures 2 Point Calibration Cursor Stabilization 25 Point Linearization Restore Defaults Procedure The TouchWare utilities are available on the NCR Gold Drives for WinNT Win2K WinXP Pro and WinXPe Application software can possibly generate a dialog box from the Touch Dri...

Page 64: ...see the Windows or DOS Calibration Flowchart to resolve it Installing the Touch Software This software is available on the NCR Web Site http www ncr com 1 At this site select the Support tab 2 Select Drivers and Patches Retail Support Files NCR RealPOS and SelfServ Peripherals Displays 5964 3 Download the 5964 15 Touch Software Note This driver is backward compatible If you have an earlier version...

Page 65: ...o choose the installation type choose Typical Note If you do not want the cursor to display choose Custom see the Hiding the Cursor section 8 After completing the software installation perform a calibration procedure see Touch Calibration Procedures section in this chapter ...

Page 66: ...r The MT 7 12 driver provides a blank cursor file to hide the cursor 1 During installation select either the Full or Custom installation option 2 If you select Custom select to the Utilities and Tools option box which contains the Blank Cursor option This puts a file BLANK CUR into the C Program Files MT7 directory Select Next ...

Page 67: ...uch Screen Calibration Windows MT 7 12 3 5 3 Copy the BLANK CUR file into your Windows Cursors directory at C Windows Cursors 4 Select Start Control Panel Mouse 5 Select the Pointers tab 6 Select the Browse button ...

Page 68: ...e C Windows Cursors directory if you are not already there and select the BLANK CUR file Select Open 8 Select OK to set the hidden cursor 9 After completing the software installation perform a calibration procedure see Touch Calibration Procedures section in this chapter ...

Page 69: ...em To disable the serial search function perform the following Caution Editing registry values may alter the performance of your system or render in inoperable Create a backup of your Windows system registry file before making any changes to it Refer to Microsoft Windows Help for instructions on handling registry files 1 Stop the MT Serial Search service a Select Start Control Panel Administration...

Page 70: ... Calibration Windows MT 7 12 2 Stop the TwMonitor exe process a Press Ctrl Alt Del and select Task Manager b Select the Processes tab c Select TwMonitor and then select the End Process button d Select Yes at the warning message ...

Page 71: ...n Windows MT 7 12 3 9 3 Add serialportsearch Key to the registry a Select Start Run b Enter regedit and select OK c Browse to hkey_local_machine system currentcontrolset services twtouch parameters d Select Parameters New String Value ...

Page 72: ...3 10 Chapter 3 Touch Screen Calibration Windows MT 7 12 e Enter the new String Value name serialportsearch f Right mouse click serialportsearch and then select Modify ...

Page 73: ...Chapter 3 Touch Screen Calibration Windows MT 7 12 3 11 g Assign the new String Value COM3 and select OK 4 Close the registry editor and reboot the system ...

Page 74: ... WinXP Pro WinXPe and WePOS Note Customers who are running a Windows application should always use TouchWare to calibrate Do not boot into DOS and run Microcal Application software can possibly generate a dialog box from the Touch Driver with the message that the touch screen needs to be recalibrated If the screen appears to be working normally then this message can be ignored There will be a chec...

Page 75: ...ant to use the internal linearity data ALWAYS choose YES No Yes No Yes Perform 3 Point Calibration Stop Perform Cursor Stabilization Yes No Perform Restore Defaults 1st Time Hardware needs Servicing Perform 3 Point Calibration Perform 25 Point Linearization Perform 3 Point Calibration Stop Stop 2nd Time Is Calibration Correct Test by touching all 4 corners and the edges of the screen Is Calibratio...

Page 76: ...t Calibration Note The Linearization procedure should be performed before calibration if either the Touch Screen Sensor or the Controller Board is replaced 1 Select Start Programs MicroTouch MT 7 12 Control Panel 2 Select the Main tab 3 Select the Calibrate button ...

Page 77: ...08 For best results Face the monitor directly Perform the calibration in the position sitting or standing that you normally expect to use the touch screen Touch the calibration target firmly and precisely with your fingertip During calibration be careful to keep your fingernails and other fingers away from the touch screen as you touch each target 5 Repeat this procedure for the second target 6 To...

Page 78: ...st Accept Cancel 8 Test the calibration on the draw screen Touch random locations on the screen and verify the results Drag your finger across the screen and check that the line follows your movements Touch each corner and along the edges of the screen Verify that you can reach the full image area of the screen Recalibrate the touch screen if you are not satisfied with the tests 9 Press ESC or dou...

Page 79: ... 10 If you are satisfied with the calibration results select Yes It is recommended that you calibrate again if vertical and horizontal lines except around the outer bezel are more than 6mm from the touch point 25406 Are you satisfied with the results Yes No ...

Page 80: ...performed if either the Touch Screen Sensor or the Controller Board is replaced Note On new terminals the display is linearized at the factory and performing the linearization procedure can result in loss of the factory settings and reduced performance 1 Under the Tools tab select the Advanced Options button ...

Page 81: ...Chapter 3 Touch Screen Calibration Windows MT 7 12 3 19 2 Select the Enable manual linearization option box and then OK ...

Page 82: ...Select the Controller tab 4 Select the Linearize button to begin the linearization process Note If you press Escape or do not touch the screen within 20 seconds the system automatically cancels the linearization process with no changes to the current settings ...

Page 83: ...cessive target The image below shows the screen after 13 targets have been touched For best results Face the monitor directly Perform the calibration in the position sitting or standing that you normally expect to use the touch screen Touch the calibration target firmly and precisely with your fingertip During calibration be careful to keep your fingernails and other fingers away from the touch sc...

Page 84: ...targets Do you want to proceed Yes No 5 Select Yes to continue 6 Touch the center of the yellow target 25410 7 If you successfully touch the target it turns green If your touch misses the target the target turns red and returns a percentage error number If the linearization is not within acceptable tolerances no greater than 1 15 then repeat the linearization process 8 Perform the 3 Point Calibrat...

Page 85: ...ontrol Panel besides Calibration and Linearization Main Tab Controller ID This field identifies the controller on your system Controller Type This field displays the type of controller on your system This data may be useful for Technical Support issues Firmware Version These digits represent the version number and revision level of the touch screen controller firmware ...

Page 86: ...The controls in this tab enable you to customize the responses of your touch screen You can change the way the system responds to your touch add a right click tool to your desktop tell your system to beep on touch and define the double click speed and screen area of your touch ...

Page 87: ...ouchdown Mode enables you to create an immediate button action when you touch the screen You can leave your finger on the screen but only a single touch is registered Touching the screen is equivalent to pressing and releasing the mouse button This mode is best for button based applications such as a calculator Drawing or dragging is not supported in this mode Liftoff Mode Liftoff Mode enables you...

Page 88: ...r applet properties such as context menu and special drag Touch Sound This is used to select audible beep on touchdown liftoff or no beep at all Click on the Beep button to select the appropriate option for your application The default setting is no beep on touch Beep off Double Click Speed Note Not available on Windows CE Double click defines how quickly you must touch the screen for the system t...

Page 89: ...or the system interpret your actions a s double click Set the Double Click Area in the medium to high range for optimum performance with a touch screen Touch the globe twice to test the Double Click Area settings If the globe begins to spin the touch screen recognized your touch as a double click Note Changing this setting also affects the Double Click Area setting of the mouse ...

Page 90: ...loser to the edges of the screen so you can easily and more precisely select small items such as single words the Windows Start button check boxes or radio buttons Example If you have a row of buttons along the left edge of your touch screen you may want to set an Edge Adjustment to make it easy for users to activate these buttons Because each edge is independent of the other you only need to adju...

Page 91: ...ead of your finger so you can more easily touch items closer to the edge Determine if the area you have defined is sufficient for your particular needs Can you touch into the corners and along the edges of the screen Click Escape End Test or Return to go back to the Edge Adjustment tab If you are satisfied with your selections then you are done If not adjust the sliders to better accommodate your ...

Page 92: ...ter 3 Touch Screen Calibration Windows MT 7 12 Tools Tab The Tools tab enables you to perform a variety of diagnostics to optimize the performance of your touch screen It is also the gateway to Advanced Options ...

Page 93: ...Chapter 3 Touch Screen Calibration Windows MT 7 12 3 31 Component Versions This is an informational screen for diagnostic purposes that detail the building blocks of the software and its version numbers ...

Page 94: ...te again if vertical and horizontal lines except around the outer bezel are more than 6mm from the touch point The following options will help you use the draw program more effectively Press B blank to clear the screen and display a blank drawing canvas Press G grid to clear the screen and display a grid that you can use as a drawing guide default Press L line to draw solid lines on the screen def...

Page 95: ...faults If after restoring controller factory defaults you lose the touch functionality reboot the system Note You must perform a calibration after restoring controller defaults Reset Controller Use this only at the direction of Technical Support This command initializes the hardware and the firmware causes the controller to stop sending data and recalculates the environmental conditions i e stray ...

Page 96: ...3 34 Chapter 3 Touch Screen Calibration Windows MT 7 12 ...

Page 97: ...witch to a new screen resolution If the Touch Screen or the Retail Daughter Card is replaced the 25 Point Linearization procedure must be performed Windows only If the calibration is off then follow the Calibration flow chart Considerations When Replacing or Re Imaging the Hard Drive When you re image the hard drive you may get the following error message Controller s internal linearity data diffe...

Page 98: ... the Touch Driver with the message that the touch screen needs to be recalibrated If the screen appears to be working normally then this message can be ignored There will be a check box labeled Do not show this message again Make sure this box is checked Installing the Touch Driver The Touch driver is included on the Gold Image from NCR However if you are building your own image then you must inst...

Page 99: ...Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 4 3 1 Install the Touch driver software on your C drive at a location of your choice 2 Run Setup exe 3 Select Next at the Welcome screen ...

Page 100: ...4 4 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 4 Select the Accept bullet for the license agreement and select Next 5 Select the default serial controller and then Select Next ...

Page 101: ...Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 4 5 6 Select 2 Point Calibration and then select Next Caution Do NOT use 4 Point calibration ...

Page 102: ...4 6 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 7 Select Express Install and then select Next The software performs a COM port scan of the system ...

Page 103: ...Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 4 7 8 Select Finish 9 Select Calibrate ...

Page 104: ... No Yes Perform 2 Point Calibration Stop Perform Cursor Stabilization Yes No Perform Restore Defaults 1st Time Hardware needs Servicing Perform 2 Point Calibration Perform 25 Point Linearization Perform 2 Point Calibration Stop Stop 2nd Time Is Calibration Correct Test by touching all 4 corners and the edges of the screen Is Calibration Correct Test by touching all 4 corners and the edges of the s...

Page 105: ...he 4 Point method then you must perform the following to return to the 2 Point method a Change the setting back to the 2 Point calibration method See the Changing From 4 Point to 2 Point Calibration at the end of this chapter b Delete the c sensors directory c Run the 25 Point Linearization d Perform a 2 Point Calibration and test the screen as described in the flow chart e If screen is still out ...

Page 106: ...4 10 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 14 From the MicroTouch Touchscreen Properties screen select Calibrate to begin calibration ...

Page 107: ...s a finger icon pointing towards it and hold it until Touch Enable is displayed beside the finger icon For best results press the target as accurately as possible Hold your finger in place until notified by the target and then lift your finger off the target 16 Repeat this procedure for the other target ...

Page 108: ...d verifying that the cursor follows your finger It is also suggested that you Touch all 4 Corners and verify that the cursor moves deeply into the corners 19 Select Done 20 If you are satisfied with the calibration results you can select Close to exit the TouchWare program If the system is still out of calibration after performing the 2 Point Calibration then perform the Cursor Stabilization proce...

Page 109: ... SR4 4 13 Cursor Stabilization Procedure This procedure adjusts the touch screen frequency so the cursor is steady when you touch the screen 1 From the MicroTouch Touchscreen Properties screen go to the Cursor tab and select the Stabilize Cursor button ...

Page 110: ...4 14 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 2 Select Yes to continue 3 Do not touch the screen during the test ...

Page 111: ...cursor should hold steady and the cursor movement should be smooth If you still see erratic or jittery cursor movement then choose the next best frequency and select Apply again When you are satisfied with stabilization select OK 6 Perform the 2 Point Calibration procedure If you are still having calibration problems then perform the 25 Point Linearization procedure follow the flow chart beginning...

Page 112: ... Card is replaced Persistent calibration issues not resolved by the 2 point Calibration or Cursor Stabilization procedures 1 In TouchWare go to the Tools tab and Select the Linearize button Perform the 25 Point Linearization and 16 Point Accuracy Test If the Linearize button is grayed out not accessible you have to enable the feature Enabling the Linearization Function a Select the Options button ...

Page 113: ...64 SR4 4 17 b Select the Advanced button c In the list of Advanced Features Check the box for Enable Linearization None of the other items should be checked d Select the Close Æ Close to return to the Tools tab You can now select the Linearize button ...

Page 114: ... for touching the targets as you used in the 2 Point Calibration procedure 3 After touching all 25 points select the Continue button to perform the 16 Point Accuracy Test or select Done to save the Linearization Data If neither is selected the program will time out and the Original Linearization Data will be restored ...

Page 115: ...e accuracy of the calibration As each target is touched the vertical horizontal Error Range is displayed The acceptable margin of error is less than 1 5 5 Perform the 2 Point Calibration procedure If the calibration is still unsatisfactory or the error range 1 5 then perform the Restore Defaults procedure follow the flow chart beginning at Restore Defaults ...

Page 116: ...e Defaults Procedure This procedure returns the touch firmware to the factory default values and is performed to correct severe touch calibration problems Note A keyboard is required for this procedure 1 In TouchWare go to the Tools tab and Select the Terminal button ...

Page 117: ...ame time CTRL A A smiley face is displayed 3 Enter RD in CAPS and then press the Enter key A smiley face followed by a zero 0 is displayed indicating successful restore 4 Enter Alt X to exit the program 5 Restart the system 6 Perform the Cursor Stabilization procedure follow the flow chart beginning at Cursor Stabilization ...

Page 118: ...oint Calibration This section explains how to change from the 4 Point calibration setting to the 2 Point setting Only perform this procedure if a 4 Point Calibration was performed previously 1 From the MicroTouch Touchscreen Properties screen go to the Tools tab and then the Options button ...

Page 119: ...Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 4 23 2 Select the Advanced button ...

Page 120: ...uch Screen Calibration Windows MT 5 64 SR4 3 Select the 2 Point bullet 4 Select Close Close Go to the Touch Screen Calibration Windows chapter and perform a 2 Point Calibration Follow the Calibration Flow Chart Windows ...

Page 121: ...on is on finger liftoff This can be perceived by the user as slow performance Follow the directions below to change the touch activation to touchdown which appears to the user to be more responsive 1 From the Windows Start button select Settings Control Panel TouchWare 2 Under the Tools tab select the Options button ...

Page 122: ...4 26 Chapter 4 Touch Screen Calibration Windows MT 5 64 SR4 3 Select the Touchdown option 4 Select Close ...

Page 123: ...4 Touch Screen Calibration Windows MT 5 64 SR4 4 27 5 From the Properties screen select the Touch Settings tab 6 Set the Touch Mode to Custom 7 Select Close 8 Restart the application and test the touch function ...

Page 124: ......

Page 125: ...witch to a new screen resolution If the Touch Screen or the Retail Daughter Card is replaced the 25 Point Linearization procedure must be performed Windows only If the calibration is off then follow the Calibration flow chart Considerations When Replacing or Re Imaging the Hard Drive When you re image the hard drive you may get the following error message Controller s internal linearity data diffe...

Page 126: ... www ncr com 1 At this site select the Support tab 2 Select Drivers and Patches Retail Support Files NCR RealPOS and SelfServ Terminal and Operating Systems NCR EasyPoint 42 7402 Windows Windows2000 3 Download the Touch Software TW564SR6 zip Note If you currently have the MT 7 12 driver installed first uninstall it a Remove the driver using the Add Remove Programs applet in Windows b Manually remo...

Page 127: ...Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 5 3 6 Select Next at the Welcome screen ...

Page 128: ...5 4 Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 7 Select the Accept bullet for the license agreement and select Next 8 Select the default serial controller and then select Next ...

Page 129: ...Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 5 5 9 Select Express Install and then select Next The software performs a COM port scan of the system ...

Page 130: ...5 6 Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 10 Select Finish 11 Select Calibrate ...

Page 131: ...old Drives for WinNT Win2K WinXP Pro and WinXPe Note Customers who are running a Windows application should always use TouchWare to calibrate Do not boot into DOS and run Microcal Application software can possibly generate a dialog box from the Touch Driver with the message that the touch screen needs to be recalibrated If the screen appears to be working normally then this message can be ignored ...

Page 132: ... Cursor Stabilization Yes No Perform Restore Defaults Page 4 19 1st Time Hardware needs Servicing Perform 2 Point Calibration Is Calibration Correct Perform 25 Point Linearization Perform 2 Point Calibration Is Calibration Correct Stop Stop 2nd Time Note When you re image the hard drive you may get the following error message Controller s internal linearity data differs from its last saved lineari...

Page 133: ...alibration Windows MT 5 64 SR6 5 9 2 Point Calibration Procedure 1 From the Windows Start button select Settings Control Panel TouchWare 2 From the MicroTouch Touchscreen Properties screen select Calibrate to begin calibration ...

Page 134: ...ults press the target as accurately as possible Hold your finger in place until notified by the target and then lift your finger off the target 25408 22 Repeat this procedure for the other target 23 Test the calibration by moving your finger around on the screen and verifying that the cursor follows your finger It is also suggested that you Touch all 4 Corners and verify that the cursor moves deep...

Page 135: ...ou are satisfied with the calibration results you can select Close to exit the TouchWare program If the system is still out of calibration after performing the 2 Point Calibration then perform the Cursor Stabilization procedure follow the flow chart beginning at Cursor Stabilization ...

Page 136: ... 5 64 SR6 Cursor Stabilization Procedure This procedure adjusts the touch screen frequency so the cursor is steady when you touch the screen 7 From the MicroTouch Touchscreen Properties screen go to the Cursor tab and select the Stabilize Cursor button ...

Page 137: ...Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 5 13 8 Select Yes to continue 9 Do not touch the screen during the test ...

Page 138: ... cursor should hold steady and the cursor movement should be smooth If you still see erratic or jittery cursor movement then choose the next best frequency and select Apply again When you are satisfied with stabilization select OK 12 Perform the 2 Point Calibration procedure If you are still having calibration problems then perform the 25 Point Linearization procedure follow the flow chart beginni...

Page 139: ... Card is replaced Persistent calibration issues not resolved by the 2 point Calibration or Cursor Stabilization procedures 6 In TouchWare go to the Tools tab and Select the Linearize button Perform the 25 Point Linearization and 16 Point Accuracy Test If the Linearize button is grayed out not accessible you have to enable the feature Enabling the Linearization Function e Select the Options button ...

Page 140: ...MT 5 64 SR6 f Select the Advanced button g In the list of Advanced Features Check the box for Enable Linearization None of the other items should be checked h Select the Close Æ Close to return to the Tools tab You can now select the Linearize button ...

Page 141: ... for touching the targets as you used in the 2 Point Calibration procedure 8 After touching all 25 points select the Continue button to perform the 16 Point Accuracy Test or select Done to save the Linearization Data If neither is selected the program will time out and the Original Linearization Data will be restored ...

Page 142: ...e accuracy of the calibration As each target is touched the vertical horizontal Error Range is displayed The acceptable margin of error is less than 1 5 10 Perform the 2 Point Calibration procedure If the calibration is still unsatisfactory or the error range 1 5 then perform the Restore Defaults procedure follow the flow chart beginning at Restore Defaults ...

Page 143: ...tore Defaults Procedure This procedure returns the touch firmware to the factory default values and is performed to correct severe touch calibration problems A keyboard is required for this procedure 7 In TouchWare go to the Tools tab and Select the Terminal button ...

Page 144: ...e time CTRL A A smiley face is displayed 9 Enter RD in CAPS and then press the Enter key A smiley face followed by a zero 0 is displayed indicating successful restore 10 Enter Alt X to exit the program 11 Restart the system 12 Perform the Cursor Stabilization procedure follow the flow chart beginning at Cursor Stabilization ...

Page 145: ...on is on finger liftoff This can be perceived by the user as slow performance Follow the directions below to change the touch activation to touchdown which appears to the user to be more responsive 9 From the Windows Start button select Settings Control Panel TouchWare 10 Under the Tools tab select the Options button ...

Page 146: ...5 22 Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 11 Select the Touchdown option 12 Select Close ...

Page 147: ...Touch Screen Calibration Windows MT 5 64 SR6 5 23 13 From the Properties screen select the Touch Settings tab 14 Set the Touch Mode to Custom 15 Select Close 16 Restart the application and test the touch function ...

Page 148: ...5 24 Chapter 5 Touch Screen Calibration Windows MT 5 64 SR6 ...

Page 149: ...ion procedures 22273 No Yes No Yes Perform 2 Point Calibration Stop Perform Noise Check Perform Reset Function 1st Time Hardware needs Servicing Perform 2 Point Calibration Stop 2nd Time Is Calibration Correct Test by touching all 4 corners and the edges of the screen Is Calibration Correct Test by touching all 4 corners and the edges of the screen ...

Page 150: ... Calibration Noise Check Reset Function The Microcal calibration program looks at where your finger is when you lift it off the screen not where you touch it Therefore calibrate the screen as follows 1 Connect a keyboard to the terminal 2 Start the Microcal Utility The DOS command is Microcal exe c3 ill Note This is assuming that the serial port setting has not been changed from COM3 ...

Page 151: ...ervice call Perform the calibration again if necessary Noise Check If the cursor is not stable or false touches are suspected run the Noise Check from the Microcal program Choose the recommended frequency the one with the lowest noise level This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it 1 Set the video resolution From the Tools menu select ...

Page 152: ...6 4 Chapter 6 Touch Screen Calibration DOS ...

Page 153: ... a dual display mode DVI and VGA Dual display mode can be a clone same video data displayed on both displays or an extended desktop the desktop spans across both displays Configuring the Graphics Controller The DVI and VGA ports are configured using the Intel 82852 82855 GM GME Graphics Controller Properties Control Panel Note Only use the Intel Control Panel when setting up motherboard displays W...

Page 154: ...cs Properties From within the Windows Control Panel select Displays Settings tab Advanced button Intel Extreme Graphics tab Graphics Properties button The selections on the Intel Control Panel include Monitor VGA as a single display Digital Display DVI as a single display This selection is only shown when a DVI display is attached Notebook LVDS in 7402 Intel Dual Display Clone DVI and VGA with the...

Page 155: ... per the attached display Note Changing physical display types between O S boots may result in having no display in Windows Both Windows and the BIOS remember the previously attached display type This will occur if a DVI display is replaced with a VGA display or vice versa In Windows Set the Intel Control Panel to Clone mode BEFORE changing the displays see below ...

Page 156: ...ne Dual Display Mode Setup DVI and VGA 1 Select Intel Dual Display Clone 2 Select Primary Device Monitor or Digital Display 3 Select Secondary Device Digital Display or Monitor 4 Select Apply 5 Select OK 6 Change Device Settings per the attached displays ...

Page 157: ...nd VGA 1 Select Extended Desktop 2 Select Primary Device Monitor or Digital Display This display has the Start button and Taskbar 3 Select Secondary Device Digital Display or Monitor This display is the desktop extension 4 Select Apply 5 Select OK 6 Change Device Settings per the attached displays ...

Page 158: ...CR logo displayed press Del to enter the BIOS Setup Utility a Select Chipset Intel Montara GML NorthBridge b Change Primary Video Device from Auto to Internal c Press F10 to Save and Exit then Enter to confirm d Press the power button as the terminal boots booting into Windows is not required at this time 4 Install the DVI PCI card 5 Install the video driver for the PCI card see http www ncr com S...

Page 159: ...logo displayed press Del to enter the BIOS Setup Utility a Select Chipset Intel Montara GML NorthBridge b Change Primary Video Device from Auto to Internal c Press F10 to Save and Exit then Enter to confirm d Press the power button as the terminal boots booting into Windows is not required at this time 4 Install the VGA PCI card 5 Install the video driver for the PCI card see http www ncr com Supp...

Page 160: ... listed in the Intel Control Panel under the Hot Keys tab The most useful Hot Keys are CTRL ALT F1 Monitor in single display mode CTRL ALT F4 Digital Display in single display mode The Hot Keys can be used to recover from a blank display in Windows This is true only if Windows Desktop loads completely meaning if Windows is waiting for a login password entry or if Plug and Play is waiting for opera...

Page 161: ...on printer It prints receipts validates and prints checks and prints on a variety of single or multiple part forms There is not journal as it is kept electronically by the host terminal The printer can connect through a USB port or a serial port It can receive power from a power supply or through a USB power cable 19711c Power Supply AC Adapter Cable ...

Page 162: ... is a fast quiet relatively small and very reliable multi function printer It prints receipts and two color printing The printer can connect through a USB port or a serial port It can receive power from a power supply or through a USB power cable 19712b Power Supply AC Adapter Cable ...

Page 163: ...ble USB Installation Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer and to the 24 V Powered USB Connector on the terminal RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 21032 Power USB 24V USB 497 0441177 1 m 1432 C088 0010 497 0441178 4 m 1432 C088 004...

Page 164: ...l 2 Connect the Printer Power Cable to the Power Connector on the printer and to the 24 V Powered USB Connector on the terminal RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 21033 Power RS 232 RS 232 497 0430266 1 0 m 1416 C879 0010 497 0430265 4 m 1416 C879 0040 497 0441156 1m 1432 C092 0010 497 0441157 4 m...

Page 165: ... LCD with SVGA resolution The 5964 features a 5 wire Resistive Touch Screen integrated MSR Digital Video Interface DVI table top mount with tilt and swivel or can be integrated on the terminal and convenient connections for an external keyboard and hand held scanner Note If Simultaneous Mode is used same display on both the integrated LCD and the 5964 then Extended desktop concurrent mode is recom...

Page 166: ...reduced brightness through a user adjustable hardware switch below the right front bezel high low brightness Wide Viewing Angle Horizontal viewing angle of 60 to 60 right to left vertical 50 to 50 bottom to top SVGA Resolution High resolution 800 x 600 supports the latest graphical and multimedia applications PS 2 Keyboard Connector A convenient PS 2 connector supports a non wedge PC style keyboar...

Page 167: ...ay Wedge Controller Passes data MSR scanner keyboard to host terminal through PS 2 data stream via Y cable Terminal Powered No additional power cord or power supply is required simplifying cable management MSR Option Integrated 3 track ISO MSR Tilt Swivel The remote table top pedestal mount supports tilt and swivel to adjust display to optimum angle ...

Page 168: ...ch Touch LCD The following illustrations show the cable connections for the 5964 and the 7402 There are two cables required DVI Cable provides the video interface to the 5964 RS 232 Y Cable provides a serial interface and power to the 5964 It also connects the 5964 PS 2 keyboard connector to the terminal which provides an interface for the wedge controller MSR PS 2 Keyboard Scanner and Tone Speake...

Page 169: ...able to the DVI Connectors on the 5964 display and 7402 terminal RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 24845 DVI DVI 497 0422831 1 0 m 1416 C723 0010 497 0422832 4 0 m 1416 C723 0040 ...

Page 170: ...he Y Cable to the RS 232 connector on the 5964 display RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 24846 PS 2 RS 232 Powered RS 232 Ports A B or D if available 497 0422833 1m 1416 C725 0010 497 04228324 4m 1416 C725 0040 For more information refer to the NCR 5964 12 1 Inch Touch LCD Userʹs Guide B005 0000 ...

Page 171: ...harcoal CG1 Features 15 LCD XGA 1024x768 native resolution 350 nit typical brightness also supports VGA SVGA SXGA Dual Bulb adjustable brightness Capacitive or 5 wire resistive touch options USB interface Video VGA standard 15 pin female Integrated stereo speakers volume controlled via the OSD One standard USB port in addition to the powered USB port Optional MSR field installable USB interface AC...

Page 172: ...964 7xxx can be connected as a remote device Note A PC keyboard is required to configure a 5964 15 inch Touch LCD The following illustrations show the cable connections for the 5964 and the 7402 There are two cables required VGA cable for video Powered Universal Serial Bus USB for data and power ...

Page 173: ...able to the VGA connectors on both the 5964 monitor and 7402 terminal 24819 VGA VGA 497 0435044 1m 1416 C972 0009 497 0435045 4m 1416 C972 0040 RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F ...

Page 174: ...ed USB connectors on the terminal USB Power 497 0445076 1 m 1432 C156 0010 497 0445077 4 m 1432 C156 0040 24820 12V USB RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F For more information refer to the NCR 5964 15 Inch Touch LCD Userʹs Guide B005 0000 1570 ...

Page 175: ...lay with a resistive Touch Screen for operator input It is available in two color schemes Beige G11 Charcoal CG1 Features 15 LCD XGA 1024x768 native resolution 160 nit typical brightness also supports VGA SVGA Dual Bulb 5 Wire resistive touch options USB interface Video VGA standard 15 pin female Optional MSR field installable USB interface ...

Page 176: ...or touch screen Power Cable Power can be via an AC cable directly to an AC outlet or you can use a power brick VGA Connections Connect the VGA Cable to the VGA connectors on both the 5966 monitor and 7402 terminal 24842 RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F VGA VGA 497 0435044 1m 1416 C972 0009 497 0...

Page 177: ...o the 5966 and to one of the USB connectors on the 7402 terminal USB Power 24843 12V USB RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 497 0444644 1 0 m 1432 C962 0010 497 0444645 4 0 m 1432 C962 0040 ...

Page 178: ...8 18 Chapter 8 Installing Peripheral Options Power Cable Connections Power can be via an AC cable directly to an AC outlet or you can use a power brick AC Power 24844 Power Brick AC Cord or DC In ...

Page 179: ...t and ergonomic packaging of LCD technology versus traditional CRT s Depending on the customer s requirements this LCD display can be used either as an operator display or a customer information display CID The 5942 Display features a 12 1 Inch Active Matrix Color LCD with support for SVGA and XGA resolution The 5942 can be integrated on the terminal or installed on a remote mount ...

Page 180: ...CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 25416 VGA VGA Power 497 0428512 4 m Black 1416 C851 0040 12V USB 1 Connect the LCD Cable to the VGA connectors on the 5942 monitor and the 7402 terminal 2 Connect the 12V USB Power Cable to the monitor and to one of the 12V USB ports on the 7402 Optionally you can use a DC Power...

Page 181: ...urce 25417 VGA AC Power Cord Country Specific AC RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 1 Connect the Video Cable from the 5942 to the VGA connector on the 7402 terminal 2 Connect the AC Power Cord to the monitor Optionally you can use the AC Y Cable to share the terminal AC Power Cord ...

Page 182: ...CD Note USB DynaKey requires Windows XP XPe The combined display and keypad is designed to reduce operator training time simplify complex POS transactions and improve associate cashier productivity Combined with the appropriate applications software the DynaKey can virtually eliminate the need for an operator to memorize function key locations and sequence The USB DynaKey interfaces with the host ...

Page 183: ...erface DVI cable for video Powered Universal Serial Bus USB for data and power DVI Cable Connections Connect the cable to the DVI connectors on both the DynaKey and the 7402 terminal 24821 DVI DVI 497 0443935 1 0 m 1432 C963 0010 497 0443936 4 0 m 1432 C963 0040 RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F ...

Page 184: ...e to the DynaKey and to one of the Powered USB connectors on the 7402 terminal USB Power 24822 12V USB RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 497 0444644 1 0 m 1432 C962 0010 497 0444645 4 0 m 1432 C962 0040 ...

Page 185: ...CRT can be integrated on the terminal or installed on a remote mount Note The 15 Inch display is too large for the Swivel Arm For integrated configurations it is placed on the Large Peripheral Extension Deck which is included in the Integration Tray Accessories Kit 7402 K310 K315 19743 ...

Page 186: ...MSR Keylock The 109 key USB keyboard is a multifunction keyboard that is two keyboards built into one The keyboard consists of two major sections 38 key POS keyboard Industry standard alphanumeric PC keyboard The keyboard contains the key matrix and other POS specific functions such as Keylock speaker system status indicator and magnetic stripe reader MSR This 5932 keyboard also has a USB port to ...

Page 187: ...ble Abbreviation Position Description Ex Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics configuring the workstation or loading the workstation L Locked Used to lock keyboard input to prohibit use of normal functions R Register Used when performing normal retail mode functions S Supervisor Used by the supervisor to provide h...

Page 188: ...ds The keyboards support two different types of MSR ISO Tracks 1 2 and 3 JIS II and ISO Track 2 Keyboard Status LEDs The keyboard has three status LEDs Num Lock Caps Lock Scroll Lock These features are used to provide the present state of the keyboard The indicators are single color Green LED s When the system is off no LED s are illuminated ...

Page 189: ...Chapter 8 Installing Peripheral Options 8 29 115 Key PS 2 Big Ticket Keyboard 19745a MSR Status Indicator Keylock 68 Key PS 2 POS Keyboard 19746 MSR Status Indicator Keylock ...

Page 190: ...for detailed information about interfacing and configuring these devices Keylock The Big Ticket and 68 key keyboards have a four position keylock switch The positions are explained in the following table Abréviation Position Description Ex Exception Used by the customer or service representative to perform low level programming such as terminal diagnostics configuring the terminal or loading the t...

Page 191: ...r condition When the system is off the LED is extinguished When the 68 key keyboard is in the special ʺPC setupʺ mode the LED flashes red green The status and condition indicated by the LED are shown as follows Status Condition Green Power on Red Wedge controller reporting an error condition Flashing red green Keypad of 68 key keyboard in ʺPC Setupʺ mode See special keypad mode on next page Off Sy...

Page 192: ...device that only requires TXD RXD CTS and RTS such as a bar code scanner can be connected to the keyboard RS 232 signals are routed to the Wedge controller and passed into the system keyboard data stream The connector provides 5V to power the scanner For more information about the Wedge controller refer to Wedge Software Userʹs Guide BD20 1368 B Special PC Setup Keypad Layout for 68 key Keyboard O...

Page 193: ...Chapter 8 Installing Peripheral Options 8 33 Remote Customer Displays NCR 5972 2x20 Customer Display Tall Post Models 19750b 5972 1xxx VFD 5972 2xxx LCD ...

Page 194: ...2000 LCD Features RS 23 Interface Socket for 32K of PROM for additional character sets 5972 1000 VFD 7 x 9 pixel characters 5972 1000 VFD 5 x 8 pixel characters on 5972 2000 LCD Diagnostics Character sets Code Page 850 International Katakana except 5972 2000 Code Page 866 Cyrillic except 5972 2000 ...

Page 195: ...ational VFD Customer Display 20448a 16 Inch Post Desktop Model Features 256x64 dots graphic VFD Micro controller Flash ROM Display driver circuitry Communication power connector Power converter circuitry Communication drivers Bi directional parallel interface support ...

Page 196: ...ions Installing an NCR 5972 Remote Customer Display There are two models of the NCR 5972 Remote Customer Display 5972 1xxx Vacuum Fluorescent Display VFD 5972 2xxx Liquid Crystal Display LCD Tall Post Models 19750b 5972 1xxx VFD 5972 2xxx LCD ...

Page 197: ...13 ft of the host terminal 2 Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface Drill a hole if necessary 3 High Post Mount If you are installing High Post model secure the Mounting Plate with screws 4 that are provided 14622a Mounting Plate 4 06 mm 0 160 in Diameter 7 6 cm 3 0 in ...

Page 198: ...ns 1 Connect the Display Cable to a powered RS 232 connector on the terminal RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 21034 Powered RS 232 Ports A B or D if available ...

Page 199: ...Cash Drawer can be connected to the Cash Drawer connector or to the transaction printer RS232 A RS232 B CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 D USB USB 12V USB RS232 E RS232 F 21035a Cash Drawer Connector Cash Drawer Connector ...

Page 200: ...g a Second Cash Drawer The terminal supports a 2 drawer configuration with a Y cable 1416 C372 0006 1 Place the cash drawer in the desired location within cableʹs length of the printer 2 Connect the Y cable to the transaction printer cash drawer connector ...

Page 201: ...red with the components from the following kits RealPOS 80 Integration Tray Kit 7458 K305 Integration Tray Accessories Kit 7458 K315 Mount for Customer Displays w 7402 in 7458 Peripheral Tray Kit 7402 K310 The integration tray can be mounted to either an NCR 2189 cash drawer or directly on a counter top the tray must be screwed onto the counter for stability 25478 ...

Page 202: ...5 Cash Drawer 7402 5975 Customer Display 7197 Printer 2x20 Customer Display Filler Plate 7402 K310 5975 Customer Display Pole Mounting Bracket 7402 K310 7197 Printer 7402 Mount Plate 7402 K310 Printer Support Wedge 7458 K310 5975 Customer Display Pole Note Discard the Printer Support Wedge in the 7458 K305 kit Integrated Terminal w Customer Display Round Pole ...

Page 203: ...age 7458 K305 Cash Drawer 7402 5975 Customer Display Printer Filler Plate w Customer Display 7402 K310 Customer Display Pole Bracket 7402 K310 7197 Printer 7402 Mount Plate 7402 K310 7167 Printer Support Wedge 7402 K310 Note Discard the Printer Support Wedge in the 7458 K305 kit Integrated Terminal w Customer Display Rectangular Pole ...

Page 204: ...l Undercarriage 7458 K305 Cash Drawer 7402 7197 Printer Filler Plate 7402 K310 7197 Printer 7402 Mount Plate 7402 K310 Printer Support Wedge 7458 K305 Note Discard the Printer Support Wedge in the 7458 K305 kit Integrated Terminal w o Customer Display Note A Customer Display can be connected remotely in this configuration ...

Page 205: ... Not all parts in this kit are used with the 7402 configuration 20424d Flat Washer 2 006 8610509 Rubber Foot 6 497 0428157 Filler Plate for Printer Well Not Used Sheetmetal Undercarriage 497 0442427 Integration Tray Enclosure 497 0430766 CG1 Cable Access Cover Right Not Used Customer Display Post Not Used Filler Cap for No Customer Display Not Used Cable Access Cover Left Not Used Printer Support ...

Page 206: ...Mount for Customer Displays w 7402 in 7458 Peripheral Tray 25482 Printer Filler Plate for 7197 Printer w Rectangular Pole for Cust Display 497 0434969 7402 Mounting Plate 497 0432628 Customer Display Pole Mounting Bracket 497 0434957 7197 Printer 2x20 Customer Display Pole Filler Plate 497 0446468 5975 Customer Display Pole Mounting Bracket 497 0446469 Rectangular Customer Display Pole Parts Round...

Page 207: ...n installing on a counter top use screws that are appropriate for the type of surface 1 Align the Sheet Metal Undercarriage screw holes with the screw holes in the Cash Drawer or counter top 2 Align the Integration Tray Enclosure screw holes with the same 3 Secure the assembly with screws 4 21696 Integration Tray Enclosure 7458 K305 Sheetmetal Undercarriage 7458 K305 Cash Drawer ...

Page 208: ...ket Keyboard Only The NCR Big Ticket Keyboards are slightly thinner than the other retail keyboards and require rubber feet below them to provide a flush cabinet fit 1 Install the adhesive backed Rubber Feet 2 in the Keyboard well in the Integrated Tray 20427a 38 mm 1 5 in 38 mm 1 5 in Rubber Feet 90 mm 3 5 in ...

Page 209: ...tegrated Configuration 9 9 2 Route the Keyboard Cable as shown below 3 Install the keyboard in the Integration Tray 4 NCR 5932 68 Key Keyboard Only Install the Retail Accessory Tray 21697 Big Ticket Keyboard Retail AccessoryTray 68 Key Keyboard ...

Page 210: ... 9 Installing the Terminal in an Integrated Configuration Installing the Customer Display 1 Install the Customer Display Pole Mounting Bracket on the 7402 using screws 2 25483 Customer Display Pole Mounting Bracket ...

Page 211: ...he Printer Support Wedge at this time Install the adhesive backed Rubber Feet 4 on the Printer Support Wedge 20426 38 mm 1 5 in 25 mm 1 0 in Rubber Foot 4 Slot 4 Install the Wedge on the Sheet Metal Undercarriage There are slots 4 on the bottom of the Wedge that hook into hooks on the Sheet Metal Undercarriage Secure the Wedge with a screw ...

Page 212: ...ay cable through the 7197 Printer Customer display filler Plate hole the 5975 Customer Display Pole and the Mounting Bracket 4 Install the customer display assembly onto the mounting bracket 25484 5975 Customer Display Pole 7197 Printer Customer Display Filler Plate 5975 Customer Display ...

Page 213: ...S 232 interface Power is received through a Powered USB power cable USB Installation 21699 Power USB 24V USB 497 0418587 1 m 1416 C640 0010 497 0418588 4 m 1416 C640 0040 RS 232 Installation w Power from Powered USB 21700 Power RS 232 RS 232 497 0422292 4 m 1416 C712 0040 9 Pin to 9 Pin 497 0408349 0 7 m 1416 C266 0007 497 0407943 4 m 1416 C266 0040 497 0409379 15 m 1416 C266 0150 24 V USB ...

Page 214: ...9 14 Chapter 9 Installing the Terminal in an Integrated Configuration 2 Set the printer on the Printer Support Wedge Route the printer cable to the 7402 location 25487 7197 Printer ...

Page 215: ...Chapter 9 Installing the Terminal in an Integrated Configuration 9 15 Installing the 7402 1 Install the 7402 Mounting Plate to the bottom of the 7402 21701 7402 Mounting Plate 497 0432628 7402 ...

Page 216: ...e Terminal in an Integrated Configuration 2 Set the 7402 and Mount Plate assembly in the Integration Tray Route the keyboard and printer cables up through the opening in the Mount Plate to the terminal cable connector panel 25488 ...

Page 217: ...y cable to one of the RS 232 connectors 5 Connect the printer cable to the 24V USB connector 6 If you are using the RS 232 interface for the printer connect the RS 232 cable to one of the RS 232 connectors RS232 1 RS232 2 CRT DVI Parallel LAN Mouse 24V USB Mic Line Out 12V USB Cash Drawer Kybd Line In RS232 4 USB USB 12V USB 21703 24V USB RS 232 PS 2 ...

Page 218: ...9 18 Chapter 9 Installing the Terminal in an Integrated Configuration ...

Page 219: ...eneral Specifications Item Value Number of characters 2 Rows x 20 Characters Character Configuration 5x8 Character Height 8 86 mm Character Width 3 90 mm Character Pitch 5 15 mm Line Pitch 9 64 mm Peak Wavelength of Illumination 505 mm Luminance 350 Cd m2 102 fL Minimum 700 Cd m2 204 fL Typical Serial Communication Interface The display receives commands and data from the host using an RS 232 seri...

Page 220: ...define the character D1 through D40 represent the character dots A 1 indicates the dot is on and 0 indicates the dot is off in the following format D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 D17 D18 D19 D20 D21 D22 D23 D24 D25 D26 D27 D28 D29 D30 D31 D32 D33 D34 D35 D36 D37 D38 D39 D40 5 x 8 Dot Matrix Character BYTE Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 1 D1 D2 D3 D4 D5 D6 D...

Page 221: ... to display the character of the new table After a reset the character table is set to Table 1 Table Code Character Table 01h Table 1 02h Table 2 03h Table 3 04h Table 4 Clear Display 12h This command sets all 40 characters to 20h space and moves the cursor to the first position of the top line Luminance Control 11h LUMINANCE This command selects the display luminance The LUMINANCE byte sets the d...

Page 222: ... 27h Reset 13h This command resets the module to the following conditions 100 luminance All 5x8 dot matrix characters set to 20h space Cursor position set to 00h Character table set to Table 1 All user defined characters cleared Character Tables and Codes Data is written to the display one byte at a time If the byte received is greater than 1Fh it is considered as 5x8 dot matrix character data Thi...

Page 223: ...Chapter 10 2x20 Customer Display Interface 10 5 CP437 ...

Page 224: ...10 6 Chapter 10 2x20 Customer Display Interface CP858 ...

Page 225: ...Chapter 10 2x20 Customer Display Interface 10 7 CP866 ...

Page 226: ...10 8 Chapter 10 2x20 Customer Display Interface CP932 ...

Page 227: ... and 4 grayscale levels General Specifications Item Value Number of Dots 128 x 64 Dot Height 0 5 mm Dot Width 0 5 mm Dot Pitch 0 65 mm Pattern Width 83 05 mm Pattern Height 41 45 mm Color of Illumination Green x 0 235 y 0 405 Luminance 250 Cd m2 73 fL Minimum 500 cd m2 146 fL Typical Serial Communication Interface The module receives commands and data from the host over an RS 232 single wire seria...

Page 228: ...n used for displaying images DDRAM is divided into two equal sections Display 0 and Display 1 The image in either section can be displayed and or updated at any time using the D and H display control bits Both DDRAM sections are further divided into 4 equal pages Page 0 through Page 3 These pages are used to display 4 level grayscale images ...

Page 229: ...s 1024 bytes which are addressed via the X Address Register XAR and the Y Address Register YAR The XAR corresponds to the display row 8 pixels tall and the YAR corresponds to the display column 1 pixel wide of a particular byte The most least significant bit B7 B0 of each byte corresponds to the bottom top pixel of that address ...

Page 230: ...erface Monochrome Display Mode In the monochrome display mode image data is stored in DDRAM Page 0 only Image data bits stored as logic 1ʹs are illuminated and bits stored as logic 0ʹs are dark Overall luminance can be controlled to 64 levels ...

Page 231: ...play controller combines the data from all 4 pages to create a grayscale image Image data bits add 25 relative luminance to the image for each page they are stored in as logic 1ʹs All of the 8192 pixels in an image can be configured for 0 25 50 75 or 100 relative luminance independently Overall luminance can also be simultaneously controlled to 64 levels ...

Page 232: ...splay 1 image displayed 0 0 DDRAM Page 0 selected for host communications default 0 1 DDRAM Page 1 selected for host communications 1 0 DDRAM Page 2 selected for host communications P1 P0 1 1 DDRAM Page 3 selected for host communications 0 Monochrome display mode selected default G 1 Grayscale display mode selected 0 XAR and YAR increment after a data write default I G 1 XAR and YAR decrement afte...

Page 233: ...to default mode overwrite Character size set to 5x7 Character luminance set to 100 Set Luminance 01h LUMINANCE This command sets the overall display luminance to 1 of 64 levels Bits 5 through 0 of the LUMINANCE byte select the luminance level bits 7 and 6 are ignored LUMINANCE Byte Display Luminance 00h 0 01h 1 5 3Eh 98 5 3Fh 100 Set Y Address Register 02h YAR This command sets the YAR Bits 6 thro...

Page 234: ...RAM location addressed by the XAR the YAR the P1 and P0 bits and the H bit This command also automatically increments I D 0 or decrements I D 1 the X and Y address registers When the YAR overflows from 127 to 0 the XAR is also incremented when the YAR underflows from 0 to 127 the XAR is also decremented Write Data Page 06h BYTE1 BUTE2 BYTE1024 This command writes BYTE1 through BYTE1024 using the c...

Page 235: ...s shifted 0 row not shifted ROW byte bit 0 represents the top row XAR 0 bit 1 the next row XAR 1 and bit 7 the bottom row XAR 7 The data bytes BYTE1 BYTE2 BYTE32 fill the empty column from the top row to the bottom row skipping non shifted rows starting with Page 0 followed by Pages 1 2 and 3 when in the grayscale mode One data byte is required for each row shifted when in the monochrome mode G 0 ...

Page 236: ...RAM x x x x x 1 0 1 DATA NOR DDRAM DDRAM x x x x x 1 1 0 DATA XNOR DDRAM DDRAM x x x x x 1 1 1 Character Write Mode 09h MODE This command determines the size of incoming characters which DDRAM page s they will be stored in and enables disables character kerning Mode Byte Description B7 B6 B5 B4 B3 B2 B1 B0 5x7 character size default x x x x 0 10x14 character size x x x x 1 Character luminance 25 x...

Page 237: ...r write and data write modes into the DDRAM location addressed by the XAR the YAR the data control bits The XAR and YAR point to the DDRAM location that the left hand side of a 5x7 upper left hand side of a 10x14 character will be stored This command adds 1 blank column to 5x7 characters or 2 blank columns to 10x14 characters for character spacing This command also automatically increments I D 0 o...

Page 238: ...11 12 Chapter 11 APA Customer Display Interface 5X7 Character Table ...

Page 239: ...Chapter 11 APA Customer Display Interface 11 13 10x14 Character Table ...

Page 240: ...N A see note 1 ms Set X Address Register 03h N A see note 1 ms Set Display Control 04h N A see note 1 ms Write Data Byte 05h N A see note 1 ms Write Data Page 06h N A see note 1 ms Write Data With Shift 07h ms Data Write Mode 08h N A see note 1 ms Character Write Mode 09h N A see note 1 ms Invert Screen 0Ah ms Not used 0Bh N A see note 1 ms Not used 0Ch N A see note 1 ms Not used 0Dh N A see note ...

Page 241: ...sh drawer interface The 7402 cash drawer interface has unique signals to control the cash drawer solenoid s for up to 2 cash drawers enable the arming of an external driving circuit for reporting the status of the drawer either open or close input signal Logic Description long Initialize Initialize creates the mutex handles and opens the NCR port driver if the OS requires it void Terminate Termina...

Page 242: ...used bits to determine the drawer state This method uses ReadIOPort for monitoring the status bit See the section on Hardware Firmware Interfaces for more detail BOOL SetState DWORD dwState SetState uses the constant masks to create the data to write to the port that control the cash drawer solenoid s bit s This method uses WriteIOPort for controlling the solenoid s See the section on Hardware Fir...

Page 243: ... address obtained in QueryConf for controlling the solenoid s See the section on Hardware Firmware Interfaces for more detail BOOL ReadIOPort DWORD databytes WORD ioport ReadIOPort reads from the port that monitors the cash drawer status bit This method uses the port address obtained in QueryConf for monitoring the status bit See the section on Hardware Firmware Interfaces for more detail ...

Page 244: ... the member functions WriteIOPort and ReadIOPort to actually send and receive data to the cashdrawer via the port addresses obtained in QueryConf Code Changes Following is an enumeration of the code changes needed to support the 7402 The interface of the new device supports two separate fields for GPIO select port address read write and solenoid and status bit port address read write The chip GPIO...

Page 245: ...imary differences are a One port address needs to be configured for reading the status bit and reading writing to control the cash drawer solenoids and if necessary the ARM bit using register GPIO Level for Input or Output 2 Register GP_LVL2 offset GPIOBase 0x38 b GPIO must be selected for use as GPIO through register GPIO Use Select 2 Register GPIO_USE_SEL2 offset GPIOBase 0x30 c GPIO bits used b...

Page 246: ...ration mechanism one utilizes two 32bit I O ports located at addresses 0x0CF8 and 0x0CFC These two ports are 32 bit configuration address port occupying I O addresses 0x0CF8 through 0x0CFB 32 bit configuration data port occupying I O addresses 0x0CFC through 0x0CFF Accessing a PCI function s configuration port is a two step process Write the target bus number physical device number function number...

Page 247: ...lue 00000FFFh Size 32 bit Lockable No Power Well Core Bit Description 31 0 GPIO_USE_SEL2 43 32 R W Each bit in this register enables the corresponding GPIO if it exists to be used as a GPIO rather than for the native function 0 Signal used as native function 1 Signal used as a GPIO For 7402 cash drawer bits GPIO_USE_SEL2 35 32 will be set 1 for use as a GPIO write value read value ANDed with 0xF A...

Page 248: ...responding bit in the GP_IO_SEL2 register then the corresponding GP_LVL2 n bit can be updated by software to drive a high or low value on the output pin 1 high 0 low If GPIO n is programmed as an input then the corresponding GP_LVL2 bit reflects the state of the input signal 1 high 0 low Writes will have no effect Since these bits correspond to GPIO that are in the core well these bits will be res...

Page 249: ...rawer Interface 12 9 GPIO 35 CD_ARM Output 0 low Drawer s solenoid signals enabled Output 1 high disabled There is only one cash drawer status signal CD_SW_AB It is the status of either cash drawer or both cash drawers ...

Page 250: ...ong Initialize Init I O Port Standard Configuration Register Address for PCI Devices m_nIOConf 0x0CF8 Read I O Port If these defaults are left unchanged errors will be reported m_nIOPort 0 R W port for solenoid bits and status m_nIOPort_select 0 R W port for selecting GPIO Input Output config m_nDrawerNumber 1 Default m_bPortDrvr FALSE determine if OS is WIN95 or WINNT if GetVersion 0x80000000 m_n...

Page 251: ...TY_ATTRIBUTES m_Attributes no security OPEN_EXISTING 0 flags NULL if g_hPortDrvr INVALID_HANDLE_VALUE Was the device opened DWORD hr GetLastError m_bPortDrvr FALSE InitError TRUE else m_bPortDrvr TRUE end if g_hPortDrvr 0 ReleaseMutex g_hSharedMemoryMutex WINNT OS else m_nOSVersion OS_WINDOWS_95 end if InitError if the OS is WINNT AND the port driver was opened if InitError Create a security attri...

Page 252: ...m_Attributes m_SD create named mutex that prevents the cash drawer from firing when the printer is printing NCRPowerSharingMutex m_hPowerMutex CreateMutex m_Attributes FALSE _T NCRPowerSharingMutex HWPortMutex created ReleaseMutex g_hSharedMemoryMutex TAR 95236 OS is WIN95 or WINNT and NCRKPDev driver present return RetStatus void Terminate if m_bInitialized Lock Mutex when accessing shared memory...

Page 253: ...es based on H W configuration initialize state DWORD sBytes 0 DWORD bMask CD7402DRWR1SOLENOID CD7402DRWR2SOLENOID Set Solenoid bits LOW bMask bMask CD7402ARM_OFF set solenoid bits low and arm bit high program solenoid bits as inputs to start if ReadIOPort sBytes m_nIOPort_select Error logged in ReadIOPort RetStatus CDD_E_IOFAILURE Result _T I O read operation failed else if WriteIOPort sBytes CD74...

Page 254: ..._nIOPort Error logged in WriteIOPort RetStatus CDD_E_IOFAILURE Result _T I O write operation failed else RetStatus CDD_SUCCESS Result _T Success m_bIFOpened TRUE InterFace is OPENed initialize Position variable in aCDData array element GetDrawerStatusLIO return RetStatus void ClosePort if m_bIFOpened m_bIFOpened FALSE CDevice7402 OpenDrawer called from polling thread long OpenDrawer long RetStatus...

Page 255: ...Sleep CD7402_OPEN_WAIT Set Device in IDLE State if SetState STATE_IDLE if GetDrawerStatusLIO DRAWER_OPENED m_pCashDrawer m_bCapStatus FALSE no drawer status available return success RetStatus OPOS_SUCCESS else RetStatus OPOS_E_TIMEOUT SetState STATE_IDLE else RetStatus OPOS_E_NOEXIST SetState STATE_RELEASE else RetStatus OPOS_E_NOEXIST ReleaseMutex m_hPowerMutex ReleaseMutex g_hHWPortMutex return ...

Page 256: ... and Drawer status is available switch m_nDrawerNumber case 1 bMask CD7402DRWR1CLOSED break case 2 bMask CD7402DRWR2CLOSED break DWORD sBytes if the status clear was successful we will read a closed drawer BOOL sResult ReadIOPort sBytes m_nIOPort if sResult if sBytes bMask bit 1 means drawer CLOSED for DARLINGTON ResString _T CLOSED Result DRAWER_CLOSED else ResString _T OPENED Result DRAWER_OPENE...

Page 257: ...uit to drive the solenoid CString sState DWORD bMask DWORD sBytes 0 DWORD oBytes 0 BOOL result TRUE Read select register Solenoid GPIO bits and ARM bit have been set to input when not using if ReadIOPort sBytes m_nIOPort_select solenoid bits and ARM bit as outputs Low enables output sBytes sBytes CD7402SELECT_GPO result WriteIOPort sBytes m_nIOPort_select else Error logged in ReadIOPort result FAL...

Page 258: ...et the solenoid bit OFF to de energize leave other bits alone oBytes oBytes CD7402ARM_OFF sState _T STATE_IDLE write new solenoid bit result WriteIOPort oBytes m_nIOPort sBytes sBytes CD7402SELECT_GPI set solenoid bits and status bit as inputs write new select with solenoid bits enabled as Inputs WriteIOPort sBytes m_nIOPort_select break default Set the INVALID state configuration return FALSE els...

Page 259: ...ed using an offset from the base address assigned by the BIOS The offset to GP I O ports is as follows GPIO_USE_SEL2 DWORD offset GPIO_BASE contents 0x30 GPIO_IO_SEL2 DWORD offset GPIO_BASE contents 0x34 GPIO_LVL2 DWORD offset GPIO_BASE contents 0x38 Two GPO ports one GPI port of South Bridge VT686B are used to control cash drawer They are defined as below GPIO 33 CD_SOL_A output 0 low turn off so...

Page 260: ...onfiguration Space Mapping bits 30 24 0 Reserved bits 23 16 0 Bus number bits 15 11 31 Device bits 10 8 0 Function bits 7 0 58 Register bits 1 0 Always zero See NOTE 1 NOTE 1 GPIO base Address is read from General Purpose I O Register Base Address at a fixed Offset 0x58 The GPIO Register Base Address value provides a base address in bits 15 6 Therefore mask is 0x0FFC0 DWORD n_configGPIOReqData 0x8...

Page 261: ...uc_gp_offset GPO Base address from GPIO Base Register nUsePort WORD gpioport uc_gpuse_offset Win95 else WIN NT I O Config if m_bPortDrvr TRUE if Wedge NT driver opened successfully PART A SetFilePointer g_hPortDrvr m_nIOConf PLONG FileOffset FILE_BEGIN request communication with GPIOBASE if WriteFile g_hPortDrvr Handle to device LPSTR n_configGPIOReqData DWORD 4 Length of buffer in bytes DataWritt...

Page 262: ...port uc_gpsel_offset GP Sel Base address from GPIO Base Register m_nIOPort WORD gpioport uc_gp_offset GPO Base address from GPIO Base Register nUsePort WORD gpioport uc_gpuse_offset m_bPortDrvr NT End Read Configuration Register if result if m_nIOPort 0 m_nIOPort_select 0 result FALSE else DWORD sBytes 0 Read USE select register if ReadIOPort sBytes nUsePort sBytes sBytes CD7402USE_GPIO 35 32 bits...

Page 263: ...D DataWritten WaitForSingleObject g_hHWPortMutex INFINITE TAR 95236 if m_nOSVersion OS_WINDOWS_95 m_nOSVersion OS_WINDOWS_CE WIN 95 I O write _outpd ioport databytes Win95 else WIN NT I O write if m_bPortDrvr TRUE if Wedge NT driver opened successfully TIGER Write Register address dword to IOPort SetFilePointer g_hPortDrvr ioport PLONG FileOffset FILE_BEGIN m_pDC DCPrintf DCM_APILOW _T CDeviceNCR7...

Page 264: ...ject g_hHWPortMutex INFINITE if m_nOSVersion OS_WINDOWS_95 m_nOSVersion OS_WINDOWS_CE WIN 95 I O write databytes _inpd ioport Read 32 bits from ioport Win95 else WIN NT I O read if m_bPortDrvr TRUE if Wedge NT driver opened successfully SetFilePointer g_hPortDrvr ioport PLONG FileOffset FILE_BEGIN if ReadFile g_hPortDrvr Handle to device LPSTR databytes address of data buffer DWORD 4 Length of buf...

Page 265: ...Chapter 12 Cash Drawer Interface 12 25 ReleaseMutex g_hHWPortMutex return result 7402 Modifications End Here end ...

Page 266: ...t int CD7402DRWR2SOLENOID 0x000004 Darlington GPIO bit 34 high actuates solenoid const int CD7402SELECT_GPO 0xFFFFF1 Darlington GPIO bit 32 high selects bit as INPUT low GPIO 35 33 output const int CD7402SELECT_GPI 0x00000F Darlington GPIO bit 35 32 high selects bit as INPUT const int CD7402DRWR1CLOSED 0x00000001 Darlington GPIO bit 32 high means drawer closed const int CD7402DRWR2CLOSED 0x0000000...

Page 267: ...Chapter 12 Cash Drawer Interface 12 27 BOOL SetState DWORD dwState BOOL QueryConf BOOL WriteIOPort DWORD databytes WORD ioport BOOL ReadIOPort DWORD databytes WORD ioport end ...

Page 268: ......

Page 269: ...POS JavaPOS applications running in Windows Operating Systems USB is not supported under DOS It is assumed that the person who is performing this operation is an IT person for the customer or ISV who has a 7402 configured and working with a Wedge MSR The following are the topics are discussed Software Requirements for USB MSR Retail Platform Software for Windows Versions Potential Operational Diff...

Page 270: ...RFitClient MSR MSR Interface USB RPSW versions 1 5 2 and above installs the correct DLLs onto the system when default installation options are chosen but they do not create a default profile that uses the MSR RSPW versions 1 5 2 and later does create a default profile NCRMSR 2 that uses the NCRFitClient MSR However the MSR Interface is set to Integrated Changing this to USB creates a profile that ...

Page 271: ...or using the USB MSR HKEY_LOCAL_MACHINE SOFTWARE OLEforRetail ServiceOPOS MSR NCR MSR 3 NCRFitClient MSR Description NCR 74XX MSR Service Object MSR USB NCRVersion 2 4 1 0 NCR Release File Version ProductID 0 ProductID Maximum 0xFFFF hex TimeOut 800 Type ISO VendorID 0 VendorID Maximum 0xFFFF hex Version 1 3 0 Nortice the default value for the Programmatic ID is NCRFitClient MSR and that the MSR t...

Page 272: ...es it is possible that you may see some differences between the Wedge MSR and the USB MSR in error reporting If you use the UnifiedPOS OPOS AutoDisable feature by setting this property to TRUE it is strongly recommend that you upgrade your RPSW to 2 4 1 0 with RPSW Patch 2 4 1 1 The MSR can get into a locked condition if certain swiping errors occur ...

Page 273: ...nitial installation you will need to copy or run the current version of RPSW from a USB Drive You can then run the FitClient LE or RSM LE depending on your version of RPSW delete your current Wedge MSR profile and create a new profile with the same name Choose the Programmatic ID of NCRFitClient MSR and MSR Interface of USB Remote Deployment If you have a large number of terminals you may want to ...

Page 274: ...load the RPSW files D370 0548 0100_02 04 01 00 zip See the Command Line Parameters for Retail Platform Software for Windows Both the importing of the reg file with REGEDIT and the RPSW installation of the NCR5932 feature can be done remotely with the RSM SE utility by creating a deployment package See the documentation for the RSM SE for detailed information on how to create deployment packages No...

Page 275: ...he damp areas dry Make sure the glass and touch screen edges are completely dry before using the unit 5 Avoid getting any liquids inside the unit If liquid does get inside have a qualified service technician check it before you power it on again 6 Remove vacuum extra dust from around the cooling vents See Cooling Vent Cleaning section Cleaners Solvents to Use Use the following cleaner solvents to ...

Page 276: ... use any of the following to clean the unit They can damage the unit Methyl Alcohol Degreasers Ethyl Alcohol Ammonia based Cleaners such as glass cleaners Windex Abrasive Cleaners Vinegar Cleaners Any Strong Dissolvent Thinner Benzene Compressed Air Solvents Bleach ...

Page 277: ... the side of the terminal should be cleaned periodically to maintain optimum cooling for the CPU Procedure 1 Shut the system down and disconnect the AC power cord 2 Use the hose attachment on a standard household vacuum cleaner to remove the dust from the vents 25813 ...

Page 278: ... can cause failures when swiping cards that have metallic hologram stripes Swipe the card through the MSR in a smooth motion Only swipe it down ONCE and up ONCE Allow the device to dry for 5 minutes before swiping any other cards Note Each long side of the card may be used twice Each short side of the card may be used only once Thus a single card can treat 6 MSR devices with one UP and one DOWN sw...

Page 279: ...ing Card before treating it with a MSR Treatment Card For low use retail establishments the cleaning and treatment procedures should be followed at least once per month In areas of extremely high traffic in excess of 500 swipes per day or an operating environment that is high in contaminants such as found in the food service industry a weekly cleaning and treatment should be performed MSR Cleaning...

Page 280: ...14 6 Chapter 14 Maintenance ...

Page 281: ...DR W DVD ROM Drive 603 9014774 Network See the NCR FitClient Software Userʹs Guide B005 0000 1235 Prerequisites The following are required in order to perform an OS recovery from a CD Bootable CD ROM drive internal or external Keyboard OS Recovery Procedures 1 Insert the NCR Partition Image Application CD D370 0605 0100 into the CD drive 2 Connect a keyboard to the terminal 3 Apply power to the te...

Page 282: ...Setup Utility menu 11 Select Save and Exit Setup 12 As the system reboots insert the NCR Partition Image Application CD D370 0605 0100 You should see a message during boot indicating that the CD ROM has been recognized 13 At the menu enter 1 to select the image restore function NCR Partition Image Application Select an option 1 Process Image Script CD 2 View Partition Image Documentation 3 Interac...

Page 283: ...USB SATA Storage A Is Not Valid 6 USB SATA Storage B Is Not Valid 7 USB SATA Storage C Is Not Valid 8 USB SATA Storage D Is Not Valid 17 Press A at the following prompt to accept the arguments and to begin the restore process Confirm Pending Operation Mode is restore 2 Drive is Secondary IDE Master 3 Directory path is Images 4 Filename is nnnnnaaa 5 Reboot after operation complete yes 6 Resize las...

Page 284: ...mpt replace the CD with the next CD Press Enter to continue Automatic mount Please press ok to mount dev cdrom on mnt cdrom Ok 1 Repeat the previous step for each CD as required 2 Remove the last CD before the system reboots 3 Complete the OS installation as required ...

Page 285: ... External CDR W DVD ROM Drive 603 9014774 Network See the NCR FitClient Software Userʹs Guide B005 0000 1235 Prerequisites The following are required to perform a BIOS update Bootable USB CD ROM Drive USB Keyboard BIOS Software Download from the NCR website http www ncr com a At this site select the Support tab b Select Drivers and Patches Retail Support Files NCR RealPOS and SelfServ Terminal and...

Page 286: ...file on the CD and burn it You must use software capable of recording ISO images onto CDs Creating a Bootable USB Memory Drive The downloaded file contains the files necessary to create a bootable USB Memory Drive 1 Insert a USB drive that is formatted as FAT or FAT32 2 Unzip the downloaded files 3 Copy the files to the root directory of the USB Memory Drive 4 Open a DOS command window 5 Change di...

Page 287: ...ate the BIOS You can select two methods to run the update program Automatic BIOS Update update process runs unattended Note You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS or if you are replacing the processor board in which case there is not model serial number information in the BIOS Important Model Serial Numb...

Page 288: ...16 4 Chapter 16 BIOS Updating Procedures ...

Page 289: ...wer USB Printer 24V USB Host Terminal Power Printer 19307a 497 0441177 1 m 1432 C088 0010 497 0441178 4 m 1432 C088 0040 USB Power Power Only 19721a 24V USB Terminal Power Printer 497 0441156 1m 1432 C092 0010 497 0441157 4 m 1432 C092 0040 ...

Page 290: ...shell Receptacle RS 232 Printer 497 0430266 1 0 m 1416 C879 0010 497 0430265 4 m 1416 C879 0040 RS 232 Host Terminal RS 232 9 Pin to 25 Pin 20127b 9 pin D shell Receptacle 25 pin D shell Plug 497 0407427 1 0 m 1416 C337 0010 497 0407429 4 m 1416 C337 0040 RS 232 Printer RS 232 Terminal ...

Page 291: ... Pin Plug 497 0300422 4 m 1416 C019 0040 RS 232 Terminal 7892 Scanner Powered RS 232 20450a Scanner D Shell 9 Pin Receptacle Modular 10 Pin Plug 497 0425593 3 0 m 1416 C643 0030 RS 232 Terminal 7882 Scanner Powered RS 232 19728a Scanner D Shell 9 Pin Receptacle Modular 10 Pin Plug 497 0419723 4 0 m 1416 C653 0040 RS 232 Terminal ...

Page 292: ...er D Shell 9 Pin Receptacle Modular 10 Pin Plug Powered RS 232 7402 7448 497 0412952 2 5 m 1416 C430 0025 7837 Scanner RS 232 External Power 21154 Scanner D Shell 9 Pin Receptacle Modular 10 Pin Plug 497 0412951 2 5 m 1416 C429 0025 RS 232 Terminal External Power ...

Page 293: ... Pin Receptacle VGA Terminal VGA Display Color 16318a Sub Miniature D Shell 15 Pin Plug Sub Miniature D Shell 15 Pin Receptacle VGA Display VGA Terminal 497 0428080 1416 C840 0010 1 0 m Black 1 5 m Black 1 0 m White 1 5 m White 497 0428068 1416 C839 0015 497 0424530 1416 C753 0015 497 0424531 1416 C754 0010 CRT AC Power Extension 19741a 497 0406237 4m 1416 C508 0040 ...

Page 294: ...3 0010 497 0420927 4 m 1416 C683 0040 9 pin D Shell Receptacle 24 Position Microfit Receptacle DVI to DVI 19725a 497 0422831 1 0 m 1416 C723 0010 497 0422832 4 0 m 1416 C723 0040 DVI Display DVI Terminal PS 2 RS 232 Power RS 232 Terminal 12 V COM 5964 497 0422833 1m 1416 C725 0010 497 04222834 4m 1416 C725 0040 PS 2 Terminal 19734a ...

Page 295: ...Appendix A Cables A 7 LCD Power Cable 20444 Power Display 497 0426160 4 m White 1416 C803 0040 497 0428512 4 m Black 1416 C851 0040 USB Powered USB Terminal ...

Page 296: ... 1 Cash DWR 2 Cash Drawer Terminal Printer Cash Drawer Extension Cable 19730a 230 0145735 3 0 m 1424 C112 0030 Cash Drawer Terminal Printer Cash Drawer Cable Modular 6 Pin Jack Modular 6 Pin Plug Communications Cable Ethernet 10 100BaseT 22584a Modular 8 Pin Plug Modular 8 Pin Plug 497 0433667 3 0 m 1432 C046 0030 ...

Page 297: ...2 Terminal 6 pin Mini DIN Plug 6 pin Mini DIN Receptacle 497 0406056 1 8 m 1416 C281 0018 Signature Capture Electronic Payment Terminal Cable 5945 5992 EPT RS 232 w Power 19723a 497 0418406 4 0 m 1416 C634 0040 9 pin D shell Receptacle RS 232 EFT Unit RS 232 Terminal 9 pin Mini DIN Plug ...

Page 298: ...s not shown also have an IEC C13 connector 1416 C411 0030 006 1012224 International 1416 C409 0030 230 0113956 UK Rectangular 1416 C608 0030 006 8604879 Japan 1432 C058 0030 006 8608232 Australia 1432 C281 0030 006 8613145 China 1416 C422 0030 006 1002021 U S Terminal CRT ...

Page 299: ... Search 2 Select the Kit Instructions icon 3 In the Kit Title field enter the Kit Title Example MSR or In the Kit Number field enter the Kit Number Example 7402 K452 4 Select Search The file can be viewed online by left mouse clicking on the pub title or if you prefer to download the entire file you can right mouse click on the title then select the Save Target as option If you aren t sure of the ...

Page 300: ...48 15 Front Facing MSR Assembly 7402 K249 17 Front Facing MSR Assembly 7402 K303 PCMCIA Wireless Slot 7402 K304 Dual Serial Card 7402 K307 RealPOS 70 Mounting Bracket for Integration Tray 7402 K308 RealPOS 70 Mounting Bracket for Integration Tray and 5972 2600 External Customer Display 7402 K309 NCR 5975 Adaptor Required for Trays 7402 K361 Hard Drive High Capacity 7402 K455 Integrated U S 2 x 20 ...

Page 301: ...Point of Purchase Display Kit 7402 K562 Wall Attachment Anchor for 7402 Wall Mount Kit 7402 K565 Terminal Attachment for 7402 Wall Mount Kit 7402 K567 Flush Wall Mount kit flat 7402 K910 High Extension Feet 7402 K533 Wall Mount Bracket Tilt Mount 7457 K156 Universal Compact Flash Mount Kit 7458 K253 256MB DIMM Memory Upgrade 7458 K254 512MB DIMM Memory Upgrade 7458 K255 1GB DIMM Memory Upgrade 745...

Page 302: ...B 4 Appendix B Feature Kits ...

Page 303: ...present if DISABLED in the BIOS PC BIOS 128 K Legacy USB 16 K Backpack CD ROM Video BIOS 48 K Textmode Data 32 K VGA Data 64 K Monochrome VGA 32 K FFFF F E911 0 E400 0 E000 0 CCFF 0 C000 0 B800 0 B000 0 A000 0 0000 0 ACPI BIOS 1 0 0 9 PXE Conventional Memory 640 K ...

Page 304: ...C 2 Appendix C Memory Map DOS Considerations EMM386 must be configured with the correct parameters based on the BIOS Memory Map ...

Page 305: ...urce IRQ Priority 1 Keyboard 1 3 COM 2 2F8 8 4 COM 1 3F8 9 5 Reserved for Touch Screen 10 6 Floppy 11 7 LPT 1 378 12 8 Real Time Clock 13 9 14 10 COM 4 2E8 15 11 COM 3 3E8 3 12 PS 2 Mouse 4 13 Co CPU 5 14 IDE 1 6 15 IDE 2 7 PCI Devices Require 1 IRQ each Video USB1 USB2 USB3 EHCI LAN Audio ...

Page 306: ...ngs Optional Settings Address 3F8 COM 1 IRQ None 4 Address 2F8 COM 2 IRQ None 3 Address 3E8 COM 3 IRQ None 11 Address 2E8 COM 4 IRQ None 10 Address N A COM 5 IRQ Address 378 278 3BC LPT 1 IRQ 5 7 Address N A LPT 2 IRQ MSR Wedge MSR Floppy IRQ 6 ...

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