Moneris smartselect, Operating Manual

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ValueLink Gift Card Program
126 SmartSELECT Merchant Operating Manual v 2.0
G.3: ValueLink Gift Card Financial Transactions
The instructions for performing ValueLink Gift Card transactions are the same for
both types of ValueLink Gift Card, Pre-defined and Merchandise Return, with one
exception. In the Activation transaction, when prompted to enter the dollar value
of the card, the entry method depends on the ValueLink Gift Card type. The two
methods are indicated in the section
G.3.1: ValueLink Gift Card Activation below.
All ValueLink Gift Card Financial transactions must begin on the Idle screen. To
access the Idle screen:
From the Moneris Logo screen:
1. Press the Moneris Solutions logo. The Idle screen appears.
2. Press
Menu
. The
Financial Transactions
menu appears.
3. Select
Gift Card Transactions
. The
Gift Card Transactions
menu appears.
The following instructions apply to both the
Swipe Customer Card
Idle screen and
the
Enter Purchase Amount
Idle screen.
G.3.1: ValueLink Gift Card Activation
A ValueLink Gift Card must be activated before it can be used. Activation con-
firms that the face value of the card matches the amount on the card and makes
that value available for use.
Note: The SmartSELECT must be logged on before you perform a ValueLink
Gift Card Activation.
From the
Gift Card Transactions
menu:
1. Select
Activation
. The prompt
Swipe Customer Card
appears.
2. Swipe the ValueLink Gift Card on the terminal. The prompt
Customer Lan-
guage?
appears.
3. Select
English
or
French
to set the language in which the customer’s receipt
will be printed. The
Enter Activation Amount
prompt appears.
4. For a Merchandise Return Card, key in the amount and press
Enter
OR
For a Pre-defined ValueLink Gift Card, press
Enter
.
The terminal prints the beginning of the Merchant copy of the receipt and the
Host Response screen appears (indicating the Activation amount and the Val-
ueLink Gift Card card number) while the terminal communicates with the
host.
5. The Host Response screen is updated with the
Approved
text, the transaction
number and the
Keep Merchant Record
prompt. The terminal finishes printing
the Merchant copy of the receipt. The
Next Copy
button appears.
6. Tear off the receipt and keep it for your records.
7. Press
Next Copy
. The Cardholder copy of the receipt is printed. The Host
Response screen is updated with the prompt
Provide Transaction Record
.
8. Tear off the receipt and give it to the customer.
9. Press
Exit
. The terminal returns to the Idle screen.
The ValueLink Gift Card is now activated and available for the customer to use.