Moneris smartselect, Operating Manual

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SmartSELECT Merchant Operating Manual v 2.0 55
Chapter 8: Debit Financial Transactions
This chapter outlines the procedures for processing Debit transactions including:
• Purchase
• Purchase Void
• Refund
• Refund Void
For information on performing Debit transactions with Tip Entry on PINPad
enabled, see
Appendix C: Tip Entry on PINPad Transactions .
Debit transactions involve the use of the cardholder’s Debit card. Each debit trans-
action requires:
• a swipe of the debit card through the Magnetic Stripe Reader (MSR) on the
terminal or, if you have an PINSmart PINPad connected to your terminal, the
PINPad.
AND
• the input of the cardholder’s Personal Identification Number (PIN) on the
PINPad by the cardholder. Therefore, the cardholder must be present for a
Debit transaction to be processed.
Note: For security reasons, please respect the cardholder’s privacy while they
enter their PIN on the PINPad and encourage your customers to protect
their PIN.
You must have a PINPad attached to the SmartSELECT in order to process Debit
Card transactions.
To reduce the risk of fraudulent card use, only a portion of the cardholder's card
number is printed on the cardholder receipt. The remainder of the card number is
masked. For debit card numbers, the first 10 digits of the card are printed in clear.
From the 11th digit onwards, asterisks are printed in the place of the real digits,
e.g.: 0123456789******.
The following instructions all begin at the Idle screen. To access the Idle screen:
• from the Moneris Logo screen, press the
Moneris Solutions
button.
• from any other screen, press
Exit
until the Idle screen appears.
The following instructions are for a SmartSELECT set up with a PINPAD II and a
Swipe Customer Card
Idle screen. The idle PINPad displays
WELCOME/BON-
JOUR
.
If your terminal has a PINSmart pinpad and an
Enter Purchase Amount
Idle
screen, please see Section 8.5: ‘Enter Purchase Amount’ Idle Screen Instructions .