11
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11.1 Troubleshooting
11
TROUBLESHOOTING
(Continued on next page)
Table11.3 Troubleshooting for other symptoms (Continued)
No.
Symptom
Check point
Corrective action
Reference
7
Communication with the
target device is not
available even if
parameter setting has
been completed normally.
Is the communication cable between the
QJ71MB91 and the target device securely
connected?
Securely connect the communication
cable.
Is the communication cable wiring
correct?
Check the specifications of the
communication cable used.
Are the specifications of the
communication cable in use correct?
Confirm the specifications of the
communication cable used.
When both of 2-wire and 4-wire devices
are used with RS-422/485, is the wiring
correct?
Check the specifications of each device,
and examine the wiring.
Check the communication target device.
• Check for errors.
• Check if the device is ready for
operation.
• Check if it attempts to communicate with
the QJ71MB91.
If a problem is identified on the
communication target device, take
corrective actions.
-
Check for any other masters if the
QJ71MB91 is the master.
Only one master is allowed on the
MODBUS
system. Disconnect the other
master.
-
When the QJ71MB91 is the master, check
if the communication target device is a
MODBUS
slave device.
Set a MODBUS
slave device as the
communication target.
-
When the QJ71MB91 is a slave, check if
the communication target device is a
MODBUS
master device.
Set a MODBUS
master device as the
communication target device.
-
8
The interval of the
communications with the
slave in the automatic
communication function is
longer than the time set by
the automatic
communication
parameter, Request
interval timer value.
The time to complete the
dedicated instruction is
too long.
Check the communication target device.
• Check for errors.
• Check if the device is ready for
operation.
If a problem is identified on the
communication target device, take
corrective actions.
-
Check if some send requests by the
automatic communication function and
dedicated instruction were concurrently
issued on the QJ71MB91 side.
• It takes time to send concurrently issued
requests as they are processed in
sequence.
Reduce the load on the QJ71MB91.
• Set appropriate automatic
communication parameters and create
a proper sequence program so that
each of dedicated instructions can be
executed in the right timing.
Check if it takes time for the target device
to respond.
• Check the processing performance of
the communication target device.
• If a problem is identified on the
communication target device, take
corrective actions.
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