Mercedes-Benz E-Class Estate 2017, Owner'S Manual

Page: 359 / 585

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on the basis of the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
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a message with accident data is transmitted
to the Mercedes-Benz emergency call centre.
The Mercedes-Benz emergency call centre
can transmit the vehicle position data to one
of the public emergency services call cen‐
tres.
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in certain situations data is also transmitted
in the speech channel to the Mercedes-Benz
emergency call centre.
This allows measures for rescue, recovery or
towing to a Mercedes-Benz Service Centre to
be initiated quickly.
If the Mercedes-Benz emergency call system
cannot connect to the Mercedes-Benz emer‐
gency call centre, the emergency call is automat‐
ically sent to the public emergency services call
centre.
If no connection can be made to the public
emergency services, a corresponding message
appears in the display.
#
Dial the emergency call number 999 or 112
on your mobile phone.
Ending an unintentional emergency call
#
Select ~ on the multifunction steering
wheel.
Transmitted data with the Mercedes-Benz
emergency call system
The following data is transmitted to the
Mercedes-Benz emergency call centre:
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the vehicle's GPS position data
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the last GPS position data on the route (a few
hundred metres before the incident)
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direction of travel
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vehicle identification number
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the vehicle drive type
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the estimated number of people in the vehi‐
cle
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whether Mercedes me connect is available or
not
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whether the emergency call was initiated
manually or automatically
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the time of the accident
R
the language setting on the multimedia sys‐
tem
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
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the current vehicle position can be called up
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a voice connection to the vehicle occupants
can be established
% For Russia: various functions, e.g. receiving
traffic information, cannot be used for up to
two hours after sending an emergency call.
Starting/ending ERA-GLONASS test mode
(Russia)
Requirements:
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The starter battery is sufficiently charged.
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The ignition is switched on.
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The vehicle has been stationary for at least
one minute.
356 Multimedia system