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8-SAFETY DEVICES AND ALARMS
Technical Dept. - All rights reserved - Reproduction is prohibited
A10
The spark plug is faulty.
Contact an authorised service centre to have the
component replaced.
A11
Pellets supply fault.
Contact an authorised service centre to have the
component replaced.
A14
Faulty air flow rate sensor.
This alarm does not block the system and only a
warning screen is displayed. Contact an authorised
service centre to have the component replaced.
A17
Water temperature excessively high due to:
• Stove at maximum power, radiators closed.
• Oversized system, e.g. small room, high
capacity product
This alarm does not block the system and only a
warning screen is displayed.
Check that all radiators are open, if the alarm persists
contact an authorised assistance centre.
A18
Water tank temperature too high.
This alarm intervenes if the water contained in
the system does not circulate and therefore the
temperature rises.
Check and eventually unseize the pump. Contact a
service centre to have the component replaced if
needed.
SErvice
Routine maintenance alert.
This flashing message upon start-up indicates that the
preset operating hours before maintenance is due have
elapsed and a qualified technician, recommended by
the manufacturer, must be contacted for maintenance
to be performed.
DELETING THE ALARM STATUS
NEVER open the appliance door whilst the stove is either in the initial startup or on its shut down cycle, pellets will
still be smoldering or therefore volatiles may be present.
ATTENTION!
If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue
then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately
If an alarm is triggered, normal product operation is restored by pressing and holding the on/off key. If the cause that triggered the alarm
does not persist, after a brief verification, the product exits the alarm state and can be restarted.
