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Subdued Off-Hook Voice Announcement (SOHVA)
When enabled by your system installer, SOHVA allows an intercom caller to break
into your call if you are using the handset. If you are on a speakerphone, you will
hear a ring burst and may go off-hook to receive the SOHVA call. The party you
were originally conversing with will not hear the SOHVA announcement.
Respond to a SOHVA call verbally by pressing and holding MUTE and speaking into
the handset or headset mouthpiece. The original party will not hear the response.
Release the MUTE button to return to the distant party.
Respond with a non-verbal message to a party with an LCD speakerphone by
pressing MSG and one of the following HVHLD (have them hold), TKMSG (take a
message) or CLBK (I will call back) to send the appropriate message.
If you attempt to respond using a non-verbal message to a party with a non-LCD
phone, the station is immediately disconnected from the call.
Block SOHVA calls by pressing BLOCK when the SOHVA is initiated.
Call Pick-Up
Your system installer may have arranged several telephones together in a user
group. At a station arranged as part of a group, you can answer calls ringing at
other stations within your group. You may also answer a call ringing at any
telephone in the system if you know the telephone’s extension number.
To answer a call ringing in your group, press ITCM and dial “#4”.
To answer a call ringing at any telephone, press ITCM, dial “#4” and dial the
extension number of the ringing telephone.
Caller ID
When enabled, the number calling parties will display on your LCD. Caller ID can be
used at a station with lines that audibly ring, calls you answer with call pick up from
a station with audible ring or with lines transferred to your station.
Night Transfer
When the system is in night mode, answer incoming calls by pressing ITCM and
dialing “80”.
Station Monitoring
If enabled, station monitoring allows you to see the status (idle, ringing or busy) of
other stations. A BLF light will flash when a DSS station is ringing. Answer a call at
a ringing DSS station by pressing the DSS button.
