Courtesy of Main Resource, Inc. Visit us at
www.MainResource.com
or call 800 362-6740
for all your Comdial needs.
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17 of 34
After ending a call, to view call time or cost for the last call made, press HOLD or
HOLD twice, respectively.
Line Queuing
If all the lines in a group are busy, you can put your telephone in queue to await an
idle line. To queue, press ITCM and dial the group access code (9, 81, 82, 83). At
the busy tone, dial “*8” and hang up. When the line group is free, your phone will
sound several short ring bursts. Lift the handset and make your call.
To cancel line group queuing, press ITCM, dial “#8” and hang up.
To queue for a particular line, press HOLD and the line button of the busy line.
When the line is free, the phone will sound five short ring bursts. Lift handset to
answer or ignore to cancel.
Subdued Off-Hook Voice Announcement (SOHVA)
Voice Announcing to a Busy Station
If enabled, you can make a voice announcement to an off-hook or busy station by
using the SOHVA button. When you reach a busy extension, you can hang up or, to
interrupt, press the SOHVA button. At the quick tone bursts, make an
announcement (unless you get a busy signal, which means the called party is on
speakerphone and SOHVA is blocked). Wait for a reply. The called party may
respond with a verbal message, non-verbal message, or they may disconnect your
call.
Dial By Name
Dial by name displays programmed intercom and system speed dial names and
allows you to use interactive buttons on you phone to select the desired party and
automatically call them.
To use, press OPTIONS and press INT for intercom calling or EXT for system speed
dial calling. Dial the first three letters of the name you are looking for. For example,
“Main Resource” would be “624”. If there is no matching entry, “No Match” will
appear in the display (at this point, press PREV or enter three new digits). When an
entry appears, press NEXT to show subsequent names in the list until you find the
one you need or press ALL to view the entire list. Press DIAL to call the displayed
name.
Holding Calls
There are several options for putting calls on hold.
•
Regular hold – any user sharing the held line can pick up the call.
•
Exclusive hold – your telephone is the only one that may pick up the call.
•
Place a parked or transferred call on hold
