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Response Message
– Returns a non-verbal response to a SOHVA call.
Transfer/Conference Autodial Button
– Allows single-key transferring of calls to
a predetermined station, often the voice mail system.
Subdued Off-Hook Voice Announce (SOHVA) Button
– If you wish to interrupt a
busy station, use the SOHVA button.
To select a special purpose button:
1. Press ITCM
2. Dial “**1”
3. Press the desired programmable button
4. Dial the feature code,
a. 7 = ASSIST (then dial 0-9 for a programmed message or “*” for an
assisted message)
b. # = AUTOMATIC REDIAL
c. 5 = RESPONSE MESSAGE (0-9 to select message)
d. 6 = TRNS/CNF autodial button (then dial extension)
e. 8 = SOHVA button
f. 94 = HEADSET
g. 98 = GROUP LISTEN
5. Press T/C
6. Repeat steps 3 through 5 as desired
7. Press SPKR to end.
Troubleshooting Your Telephone
Problem
Possible Cause
Possible Solution
ITCM light flashing
Your messaging is set.
Dial ITCM and “#02” and
hang up
HOLD light flashing
Another phone has
activated your message
waiting light
Press ITCM and press HOLD
to retrieve the message.
This will call the party who
was attempting to reach
you. When you return the
call, the party who
activated the light must
press the ITCM button while
talking with you to turn off
the light
MUTE light is on
MUTE is activated
Press MUTE to cancel
SPKR light is on, steady
Background music is
activated
Dial ITCM, then “#1” to
cancel
Error Tone (three steady
tones)
Incorrect buttons may
have been pressed
during autodial or speed
dial programming.
You cannot receive a voice
announce call
Voice announce block is
activated
Dial ITCM then “#2” to
cancel