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Group Listening
– Listening to a call over the speaker while using your handset or
headset. While on a call, press and hold SPKR for two seconds. To cancel, press
SPKR.
Making a Call Non-Private
Pressing a programmed PRIVACY button while on a call allows other telephones in
the line group to join the call.
Call Monitoring (when enabled)
Monitor a conversation at another phone while on or off-hook. You may also make a
SOHVA call to a station, enabling you to assist a station user while listening to the
distant party.
To Monitor an in-progress call:
1. Press ITCM
2. Dial #03
3. Dial the extension number of the telephone to be monitored
4. Press SPKR to end monitoring
To Initiate a SOHVA while monitoring a call at another station:
•
Press the programmed SOHVA button
•
Make an announcement (announcement will not be heard by distant party,
the station user can press MUTE to respond to your call).
Operating Your Telephone as a Departmental Station:
Use off-duty mode when you must leave your telephone for a period of time and you
want another telephone in your department to answer your calls.
Use wrap-up mode when you need time to finish paperwork after a call. Program a
Do Not Disturb button.
Use off-duty mode:
1. Press OPTIONS
2. Press NEXT twice
3. Press DND
4. Press ON
5. Press SPKR to end.
To cancel
, repeat steps 1-5 above, but press OFF instead of ON in step four.
Use wrap-up mode:
•
Press HOLD
•
Press programmed DND feature button.
To cancel
, repeat.
