Lightware UMX-TPS-TX120, User Manual

Page: 117 / 127

UMX-TPS-TX100 series
User’s Manual
Section 10. Troubleshooting Page 117 / 127
Symptom Root cause Action Refer to
RS-232 and infrared signals
Connected
serial device
cannot does not
respond Cable
(connection)
problem Check the connectors to fit well;
check the wiring of the plugs. Section 2.5.8
RS-232
settings are
different Check the port settings of the
transmitter and/or the receiver and
the connected serial device(s). Pay
attention to Link and/or Local ports. Section 6.8.1
RS-232 mode
is not right Check the RS-232 mode settings
(pass, control or command injection) Section 6.8.1
Connected IR
device cannot
be controlled IR emitter
and/or detector
problem Check if the IR emitter is plugged in
the IR output and the IR detector in
the IR input connector. The infra
devices must “see” each other.
Network
No LAN
connection can
be established Incorrect IP
address is set
(fix IP) Use dynamic IP address by enabling
DHCP option. Section 5.6.3
Restore the factory default settings
(with fix IP). Section 5.6.2
IP address
conflict Check the IP address of the other
devices, too.
Miscellaneous
Front panels
are out of
operation Front panel
buttons are
locked Unlock the buttons Section 5.6.1
Error messages
received always Different
protocol is set Check the port protocol settings
(LW2 / LW3) and use the proper
protocol commands.