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Document Revision History

Date

Description

September 2019

Revision A: New document

Product documentation is available online at:

www.lg.com/us/business

Summary of Contents for Pro Centric 55ET960H

Page 1: ...ng Procedures pages 54 60 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Lodging Guest Interactive Pro Centric TVs Copyright 2019 LG Electronics U S A Inc P N 206 4350 Rev A 55ET960H 65ET960H ...

Page 2: ...s attention to Article 820 40 of the National Electrical Code U S A The code provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of the cable entry as practical REGULATORY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device ...

Page 3: ... unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged or loose power cord ...

Page 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Page 5: ...FTG Configuration File 61 File Manager Web Page Overview 64 Channel Map Web Page Overview 65 Installer Menu Web Page Overview 66 IP Environment Setup 67 80 Accessing the IP Environment Menu 67 Network Configuration 67 Pro Centric Setup 72 Portal Settings 76 Media Share Setup 78 References Updating TV PTC Software using a USB Memory Device 81 82 Downloading Images or Icons using a USB Memory Device...

Page 6: ...Make all rear jack panel connections as appropriate Commercial Mode Setup __ Complete appropriate procedures as described in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode operation This mode also allows external control via either the MPI port or the TLT RS 232C port on the TV rear jack panel There are...

Page 7: ... Control To control the TV using an external MPI control device you must use the TV s MPI port for communication purposes To control the TV using an external TLT control device you must use the TV s RS 232C port for communication purposes See Reference section TLT Communication Parameters for further information FTG Mode In this mode the TV s CPU is configured with an FTG Channel Map and the CPU c...

Page 8: ...ation Tool Overview on pages 61 to 66 Remote Configure all ET960H TVs at the site using a Pro Centric server head end device Example PCS400R Refer to the Pro Centric Server Admin Client User Guide for further information While the TV is in FTG Mode Users can still access the Installer Menu using an LG Installer Remote however all Installer Menu items will be read only Any FTG Mode configuration ch...

Page 9: ...ning Features for further information While the TV is in Application Tuning Mode Users can still access the Installer Menu using an LG Installer Remote however all Installer Menu items will be read only While it is possible to update a TV s Installer Menu and or Setup Menu settings locally using a USB memory device Clone tlx file any Pro Centric Direct configuration changes are typically made remo...

Page 10: ...ode General Safety Accessibility Aspect Ratio 16 9 Just Scan Off ASPECT RATIO Function Menu Indicates the TV is not in Pass through Mode While the TV is in this mode Installer Menu settings can be accessed as read only TV Setup Menus Shows that the TV is in Pass through Mode ...

Page 11: ...t provides a channel list with channel icons An electronic program guide EPG is an optional feature that displays up to three days of programming information viewable by channel and time Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes In addition to the those indicated above the Pro Centric Direct HTML application also offers the fo...

Page 12: ...12 206 4350 Example Pro Centric Java GEM Application Portal Example Pro Centric Direct HTML Application Portal Pro Centric Operation Cont ...

Page 13: ...hat enables you to configure a TV for FTG Mode using a Clone Configuration tlx file stored on a USB memory device The tlx file incorporates FTG Installer Menu settings including Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL which are used to set up the TV s Pro Centric features TV in Pass through Mode If the First Use Wizard has been exited and the TV is in Pass through Mode either Set...

Page 14: ...ic features The Installer Menu Pro Centric server settings can be configured using one of the methods described below TV in Factory Default State When the TV is in a factory default state LG s First Use Wizard provides automated or manual options for configuring the TV s Pro Centric server settings See First Use Wizard on pages 16 to 17 for further information The First Use EZ Manager Wizard also ...

Page 15: ...e file to the Target TV Refer to the Application Tuning Mode Pro Centric Direct overview on page 9 for further information on Pro Centric Direct operation and configuration To transfer the Clone file remotely use the appropriate utilities in the Pro Centric Direct Admin Client to upload the Clone file to the Pro Centric server and set up its distribution to the Target TV s at the site See also not...

Page 16: ...ning and network configuration options and in addition enables you to access the TV Manager USB download options as part of the configuration process if desired to perform USB configuration and or update functions See EZ Manager Wizard on pages 23 to 34 for further information IP Environment Settings Enables you to access the IP Environment Menu to set up network features of the TV including Pro C...

Page 17: ...en select START and press the Wheel OK button to continue See Basic Settings Wizard on pages 18 to 22 for further information To proceed with the EZ Manager Wizard select highlight Solution Settings and then press the Wheel OK button Then select START and press the Wheel OK button to continue See EZ Manager Wizard on pages 23 to 34 for further information To access the IP Environment Menu select h...

Page 18: ...options for the selected field When you are ready to continue use the arrow keys on the Installer Remote to select NEXT and then press the Wheel OK button Note The Country field is inaccessible grayed out because these models are only available in the US Also if you allow the wizard to progress without specifying data in this screen the time zone will be set for New York Eastern Standard Time X 01...

Page 19: ... network configuration data will be displayed on the screen as shown in the example above If the network is not configured for DHCP or if you want to enable disable IPv6 or specify static IP configuration data continue with steps d and or e respectively d Optional To enable IPv6 select highlight the IPv6 field and press the Wheel OK button Then select Enabled from the drop down list of options e O...

Page 20: ...t least eight but no more than 32 characters or PIN available if you are attempting to connect to a secured network If you would like to add an access point with a hidden SSID you will need to direct enter the SSID up to 32 characters of the access point c Follow the on screen instructions to complete the appropriate network configuration Use the Installer Remote to navigate between fields and mak...

Page 21: ...enu when this wizard is complete so that you can configure the custom portal settings The Portal Auto Start status is either On display the portal when the TV is turned ON or Off do not display the portal when the TV is turned ON PORTAL SETTINGS Confirm portal settings Portal Mode Default Portal Portal Auto Start Off X This wizard will continue automatically in 10 seconds 03 BACK NEXT 4 In the Voi...

Page 22: ...y takes a few minutes When the channel scan is complete the TV will launch the IP Environment Menu See additional information below If you would like to continue with the basic TV setup without running Channel Tuning select the DONE button at the bottom of the screen and press the Wheel OK button The TV will launch the IP Environment Menu See additional information below As indicated above the IP ...

Page 23: ...elect the ZONES ROOM NUMBER option from this screen and set the appropriate TV Zone and or the Wi Fi Zone in the TV BEFORE you continue with additional configuration TV CONFIGURATION OPTIONS To configure the TV for Pro Centric operation select NEXT Complete initial download of maintenance E Z Installation files To set the optional Zoning features select ZONES ROOM NUMBER To configure the TV using ...

Page 24: ...et the Zoning feature s on the TV select ZONES ROOM NUMBER See Zones and Room Number Assignments below for further information To configure the network settings of the TV select NETWORK SETTINGS See Network Settings on pages 25 to 27 for further information To access the TV Manager USB download options select USB CONFIGURATION See USB Configuration on pages 32 to 34 for further information Zones a...

Page 25: ... you to specify the number of the room up to 16 characters in which the TV is located To enter a room number navigate to the Room Number field and press the Wheel OK button You can then use the number keys on the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the scree...

Page 26: ... specify static IP configuration data continue with steps d and or e respectively d Optional To enable IPv6 select highlight the IPv6 field and press the Wheel OK button Then select Enabled from the drop down list of options e Optional If required you can edit the IP data for this TV as follows De select the Automatically Assign IP Address checkbox under Advanced Options For each data entry field ...

Page 27: ...ike to add an access point with a hidden SSID you will need to direct enter the SSID up to 32 characters of the access point c Follow the on screen instructions to complete the appropriate network configuration Use the Installer Remote to navigate between fields and make entries etc Note As with a wired connection you will have the option to specify static IP configuration data for this network co...

Page 28: ...t need to continue with this procedure In this case you can either select X in the top right corner of the screen to exit or select MANUAL PRO CENTRIC below to enter the Pro Centric Server settings manually Status Tuning channel 30 TV is now searching the pre defined channels for the data channel X 04 BACK MANUAL PRO CENTRIC Automated Pro Centric Configuration Note If the server is not yet configu...

Page 29: ...ic Server screen is on display the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen to reinitiate the configuration or exit the wizard When the Pro Centric Configuration is complete an EZ Manager Configuration Complete screen is displayed see example below and after 10 seconds the wizard exits and the TV turns OFF Installed Components Pro Ce...

Page 30: ...TML or CONFIGURATION ONLY Note For remote management only select CONFIGURATION ONLY The TV will search for TV E Z Installation data downloads however Pro Centric application data will not be downloaded i e Installer Menu item 098 PRO CENTRIC will be set to 0 PRO CENTRIC MANUAL CONFIGURATION Pro Centric Mode Media Type Data Channel Signal Strength Signal Quality 0 0 X Data Channel Not Found BACK SE...

Page 31: ...r the Pro Centric server domain name in the Domain Name field Note that in order for the domain name to be resolved to an IP address there must be a DNS entry for the domain name For each data entry field Use the arrow keys on the Installer Remote to select the field and press the Wheel OK button Then you can either use the number keys to direct enter data values or you can use the arrow keys to s...

Page 32: ...el OK button on the Installer Remote USB Configuration TV Manager USB download options enable you to download configuration image or software files from a USB memory device to the TV You can also use the Ez Download utility available from the menu to select multiple types of files to be downloaded at one time using one process Each of the USB download functions requires that you have the appropria...

Page 33: ...mory Device for further information on software updates USB Configuration via EZ Manager Wizard With either the TV Configuration Options or the Zones Label and Room Number screen on display proceed as follows to configure the TV using the USB memory device 1 Insert the USB memory device with the appropriate file s into either of the TV s USB ports 2 Use the arrow keys on the Installer Remote to se...

Page 34: ...e progress will be displayed on the screen Do NOT remove the USB device while downloads updates are in progress When the process is complete the TV will reboot Upon restart depending on the type of download s update s completed either the EZ Manager TV Configuration Options screen will be redisplayed image video and or software downloads updates only or the TV will tune according to the Start Chan...

Page 35: ...nd or USB Configuration on pages 23 and 32 respectively as necessary If the TV is currently in Pass through Mode and you intend to use the Zoning feature s on this TV for location specific configuration purposes make sure to set the appropriate TV Zone and or Wi Fi Zone in the TV when directed to do so in the procedure below When creating files to be downloaded avoid using special characters etc i...

Page 36: ...n Note In order for the proper TV Zone and or Wi Fi Zone profile data to be applied the appropriate TV Zone and or Wi Fi Zone must be set in the Target TV BEFORE you continue with the Ez Download utility 4 Insert the USB memory device with the appropriate file s into either of the TV s USB ports 5 To access the TV Manager from the TV menus Press the button on the Installer Remote to display the TV...

Page 37: ...nd PTC software files must be stored in the LG_DTV folder and Clone Configuration tlx files must be stored in the root directory on the USB device X None ChMap_IM tlx 01 Channel Tuning Channel Banner Display Logical Physical EZ DOWNLOAD USB 1 Device Name Select the file s to download and then select DOWNLOAD Import Clone File None Download Image File 2 Files Download Icon File s None Download Vide...

Page 38: ...tions on the Ez Download screen to None select the DESELECT ALL button on the screen and press the Wheel OK button on the Installer Remote Note The current TV software CPU or PTC software version is always displayed above the listing of available TV software and PTC software files respectively Ensure the software version of the selected file is the correct version before applying the update to thi...

Page 39: ...he TV configuration with a Clone Configuration file upon restart the TV tunes according to the Start Channel setting in the Installer Menu If a Start Channel is specified the TV will tune to that channel though in the case of FTG Mode configuration a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map depending on your selection in step 9 the channel banne...

Page 40: ...o access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modified the entry sequence may be one of three additional options See Installer Menu detailed descriptions for further information The Installer Menu opens with item 000 INSTALLER SEQ 000 Note If the password entry sequence is not entered or registered ...

Page 41: ...nu items including their item numbers functions value ranges and default values To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote to select the appropriate value or direct enter a valid value To save the new setting press the Wheel OK button once on the Installer Remote If you have additional items to modify use the Up Down arrow keys to navigate to a new...

Page 42: ...l Control blocking hours that can be set in the Function Menu 023 CAPTION LOCK 0 1 0 Set to 1 to retain the caption setting selected before the TV was turned OFF 028 CH OVERIDE 0 1 1 If set to 0 users can only tune to channels that are included in the PTC Channel Map See detailed descriptions 029 REMAP AUX INPS 0 1 0 Set to 1 to remap the PTC s direct tune channels for Aux inputs from 13x to 9x 03...

Page 43: ... in the Function Menu 096 DEF ASP RATIO 0 4 2 Selects the default aspect ratio See detailed descriptions 097 AUDIO OUTPUT 0 9 7 Set as required in accordance with external audio equipment connected to the TV See detailed descriptions 098 PRO CENTRIC 0 2 3 0 Set to 0 to disable the Pro Centric application Set to 2 for GEM Java Application Mode Set to 3 for HTML Mode 099 BACK LIGHTING 1 202 255 255 ...

Page 44: ...update event once every 24 hours During the update event the TV as applicable performs a Data Channel Auto Search item 119 set to 255 and or checks for and downloads any available updates from the Pro Centric server item 119 set from 1 to 135 or 253 The time at which this event occurs depends on the setting of item 121 UPDATE TIME HR See item 119 and 121 descriptions for further information Once t...

Page 45: ...l high enough to disturb others The value range is 0 to 63 with 63 as the default which gives the user the full range of volume control if item 008 MIN VOLUME is set to 0 It is recommended to set the same value on every TV Note The maximum volume level cannot have a value setting lower than the minimum volume level described above 010 MUTE DISABLE Enables or disables the sound Mute function If set...

Page 46: ...DMI inputs will be detected by SIMPLINK but the Auto Input s Sensing Feature will not function 042 AUTO INPUTS Determines the Aux inputs for which auto sensing is enabled Set to 0 to disable auto sensing for all available inputs Set to 255 to enable auto sensing for all available inputs For information on options for individual input settings see Reference section Auto Input s Sensing Feature Note...

Page 47: ... the TV auto matically tunes to the specified Start Channel Note This item is not available in the Installer Menu when item 004 STRT CHANNEL is set to 255 078 UPN MSB UPN Most Significant Byte User programmable number most significant byte readable by MPI command Note Not linked to serial number 079 UPN MSB 1 UPN Most Significant Byte 1 User programmable number most significant byte 1 readable by ...

Page 48: ...available in the Installer Menu when item 119 DATA CHANNEL is set to 0 Note The Installer Remote shipped with the ET960H TV models supports MMR operation However if configuring the TV for GEM Java Application Mode please note that the MMR operation is incompatible with LG s Java application Either set Installer Menu item 101 IR FEEDBACK to 2 in order to disable the TV s MMR feature or use a standa...

Page 49: ...e TV Note The Data Channel is automatically set to 253 if Media Type is set to IP either in the EZ Manager Wizard or in the IP Environment Pro Centric Menu on the TV see EZ Manager Wizard on pages 23 to 34 or Pro Centric Setup on pages 72 to 75 respectively or if Installer Menu item 119 Data Channel is set to IP Address or IP Domain Name in the Cloud Configuration Tool which is typically used to c...

Page 50: ...lock must be set in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings 122 UPDATE TIME MN Set the Wake For Update minute from 0 to 59 If item 121 is NOT set to 128 and you wish to invoke the random minute assignment on the TV set this item to 255 See also description for item 121 UPDATE TIME HR above Note This item is not availab...

Page 51: ...ings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below If the tlx file either a Clone or FTG Configuration file to be imported on the Target TV s contains an FTG Channel Map the Target TV s will be configured for FTG Mode though as part o...

Page 52: ...figuration For example enable disable Aux inputs set a Start Channel etc d After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press the Wheel OK button once on the Installer Remote to save your changes then press the Wheel OK button again to exit the menu Note If you intend to configure settings in the...

Page 53: ...ating a Master TV Setup for cloning purposes and you want the Target TV s to remain in Pass through Mode or Application Tuning Mode as applicable do NOT run Auto Tuning If you export a Master TV Setup that includes an auto tuned edited channel lineup thereby creating a Clone tlx file with an FTG Channel Map and then import the Clone file to a Target TV this will put the Target TV in FTG Mode Note ...

Page 54: ...TV s Zoning feature s make sure to set the appropriate TV Zone and or Wi Fi Zone as described in Reference section Using the TV s Zoning Features BEFORE performing the procedure below Also for Wi Fi Zoning in particular the TV s wireless network connection settings should be configured in the IP Environment Menu before exporting is initiated It is not possible to clone a Master TV s clock Either s...

Page 55: ... device from the pop up list of USB devices USB DEVICE USB 1 Device 1 USB 2 Device 2 7 Use the arrow keys to select Data Cloning and then press the Wheel OK button 8 With the Data Cloning screen on display key in the following number sequence on the Installer Remote 9 8 7 6 This will provide access to the Export Clone File option in the TV Manager see example on following page 9 Use the Up Down ar...

Page 56: ... the X button at the top right corner of the screen 13 Remove the USB memory device from the Master TV Note If the Master TV has a channel lineup during the export process logical channel numbers are automatically assigned in ascending order starting with 0 zero to the physical RF channels of the TV channel lineup to create an FTG Channel Map See also note below Note If the exported Clone file is ...

Page 57: ...hysical RF channels in the FTG Channel Map have been assigned logical channel numbers see Exporting a Clone File above When you import the Clone file with the FTG Channel Map on the Target TV s you will have the option to select either logical or physical channel tuning Even if you select physical channel tuning the list of physical RF channels in the FTG Channel Map will remain in logical order I...

Page 58: ... initiated 4 Insert the USB memory device with the Clone Configuration tlx file into either of the USB ports on the Target TV 5 Press the button on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is already in FTG Mode 6 TV in Pass through Mode only From the Quick Settings Menu displayed at the left of the screen select the All Settings menu ic...

Page 59: ...g Channel Banner Display Logical Physical DATA CLONING USB 1 Device Name Select the file to download and then select UPDATE Import Clone File UPDATE 10 Use the arrow keys on the Installer Remote to select highlight the tlx file to import and then press the Wheel OK button Note Filenames of exported Clone files are comprised of the TV model and a numeric element for example xxET960H0UA_1 TLX 11 If ...

Page 60: ...h Mode and the Clone Configuration tlx file that was imported contained an FTG Channel Map the Target TV CPU is now in FTG Mode Upon restart the TV tunes according to the Start Channel setting in the Installer Menu If a Start Channel is specified the TV will tune to that channel though in the case of FTG Mode configuration a channel banner will only be displayed if the Start Channel is included in...

Page 61: ...p that will guide you through the process of creating a new file Refer to the Cloud Configuration Tool User Guide for further information See also sample screens on pages 64 to 66 of this document Note There is also an option to save export configuration from a TV which may be desirable or required if you want to save customized TV setup menu settings to the FTG Configuration file and or if you do...

Page 62: ...you may view and or base the new FTG Configuration file on an existing FTG Configuration tlx file Click on the BROWSE button at the right of the Find File to Upload field and select double click on the desired tlx file Then click on the UPLOAD button below the Find File to Upload field Once the file is successfully uploaded the Find File to Upload field is replaced with a Loaded From File summary ...

Page 63: ... FTG Channel Map FTG Installler Menu profile s and if applicable Setup Menu profile s you created or added in the previous steps Review and edit the FTG Configuration List as necessary Note If you need to edit the Channel Map or an Installer Menu profile double click on the desired item to access the Channel Map page or the Installer Menu page as applicable When you return to the File Manager page...

Page 64: ... contained in uploaded FTG Configuration tlx file Users may choose to copy some or all of this data to the FTG Configuration List Data to be saved in the FTG Configuration tlx file This data may include contents transferred from an uploaded file and or Channel Map Installer Menu contents created or modified in the Cloud Configuration Tool Cloud Configuration Tool menu bar provides access to all ut...

Page 65: ...ol menu bar provides access to all utilities Wizard Setup only Proceed to next step Enter a logical channel number Select a channel icon select No Logo if applicable and or enter a custom channel label As applicable assign the RF Major and Minor channel numbers and PLP ID or enter the IP Address Type IP Port and Program data for the channel Set channel attributes Check select Encrypted OSD or Blan...

Page 66: ...y Proceed to next step Reset default values for currently active configuration profile A RESET button is also available within each category tab Load default Installer Menu for selected model Assign Zone as applicable Once you click on CREATE PROFILE this Installer Menu profile will be listed under the Installer Menu Profile List and Installer Menu items will be displayed on the lower half of the ...

Page 67: ...r information 2 Navigate to Installer Menu item 119 DATA CHANNEL and press 2 5 3 the button to launch the IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press the Wheel OK button Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP Environment configuration as r...

Page 68: ...to connect to the network a Connected to Internet message will appear below the Wired Connection Ethernet field 3 If the network is not configured for DHCP or if you want to enable disable IPv6 specify static IP configuration data or change the network configuration from Manual to Automatic select Wired Connection Ethernet and press the Wheel OK button In the Wired Connection Ethernet screen you c...

Page 69: ...Fi Network Connection 1 With the Network Menu on display use the arrow keys on the Installer Remote to select Network Settings Then press the Wheel OK button 2 A Network Settings screen with Wired and Wi Fi Connection setup options will be displayed Select Wi Fi Connection and press the Wheel OK button 3 In the Wi Fi Connection screen see example on following page available access points are liste...

Page 70: ...also allows you to delete all existing stored device pairings 1 With the Network Menu on display use the arrow keys on the Installer Remote to select LG Connect Then press the Wheel OK button 2 When you initially access the LG Connect screen the On Off toggle button at the top right of the screen is selected highlighted by default Press the Wheel OK button on the Installer Remote to turn on LG Con...

Page 71: ... press the Wheel OK button 4 Once all modifications are completed as required use the arrow keys on the Installer Remote to return to the IP Environment Menu as necessary or press BACK EXIT to return to the Network Menu and or exit the IP Environment Menu Wake On LAN Setup The Wake On LAN feature enables the TV to receive software updates and or be powered ON upon receipt of Magic Packet data via ...

Page 72: ... to the IP Environment Menu as necessary or press BACK EXIT to return to the Network Menu and or exit the IP Environment Menu Ping Test The Ping Test option enables you to ping an IPv4 or IPv6 network address or URL 1 With the Network Menu on display use the arrow keys on the Installer Remote to select Ping Test Then press the Wheel OK button 2 In the ENTER THE NETWORK ADDRESS TO PING pop up windo...

Page 73: ... on display use the arrow keys on the Installer Remote to select the Pro Centric menu option Then press the Wheel OK button 2 Select highlight the Media Type field and press the Wheel OK button on the Installer Remote to display the drop down list of options Then use the Up Down arrow keys to select either RF or IP as applicable Note By default the Pro Centric Menu initially shows RF configuration...

Page 74: ...l has already been set in the Installer Menu item 119 or in the EZ Manager Wizard the specified channel will appear in the Data Channel data entry field If you change the Data Channel in this menu Installer Menu item 119 will now show the value you entered here IP Configuration Note If the server IP address and port number or domain name have already been set in the EZ Manager Wizard the specified...

Page 75: ...has already been set in the Installer Menu item 098 PRO CENTRIC or in the EZ Manager Wizard the specified mode will be reflected in this field If you change the mode in this menu Installer Menu item 098 will now reflect the value you selected here 5 Select specify the appropriate Update Event setting s as required Based on Update Time settings the Wake For Update feature wakes the TV once daily to...

Page 76: ...t value in this field is Default Portal which enables the TV s standard Smart Launcher See also Pre loaded Applications below 3 Select highlight the Auto Start field and press the Wheel OK button on the Installer Remote to display the drop down list of options Then use the Up Down arrow keys to select the applicable setting Off or Portal Mode This specifies whether the portal should be displayed e...

Page 77: ...dio button at the left of the application name is red Note Though not included in the application list on this screen Screen Share and SoftAP as Wi Fi Service applications are available in the Smart Launcher once they are enabled in the Media Share Menu See Media Share Setup below 5 When you are done selecting the pre loaded application icons to be displayed in the Smart Launcher as required use t...

Page 78: ...network connection MUST be established in order for guests to use SoftAP Beacon Enables the TV to function as either an iBeacon or Eddystone beacon device for Bluetooth broadcasting Note See also Reference section Using Media Share Features for additional information on these features 1 With the IP Environment Menu on display use the arrow keys on the Installer Remote to select the Media Share men...

Page 79: ...stone you will need to enter the beacon s URL parameters You should have the pertinent information available before you continue Select highlight Beacon and press the Wheel OK button on the Installer Remote When you initially access the Beacon screen see example at right the On Off toggle button at the top right of the screen is selected highlighted by default Press the Wheel OK button on the Inst...

Page 80: ...fo screen the TV name is changed to the room number To edit the TV name use the Up Down arrow keys to select the TV Name field and then press the Wheel OK button You can then use the number keys on the Installer Remote to directenter a numeric TV name or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When y...

Page 81: ...nd press the Wheel OK button and access the TV Manager as described below 1 Turn ON the TV and then insert the USB memory device into either of the USB ports on the TV 2 Press the button on the Installer Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode 3 TV in Pass through Mode only From the Quick Settings Menu displayed at the lef...

Page 82: ... see the current version of TV or PTC software The following screen sample illustrates an Update TV Software screen X UPDATE 01 SOFTWARE UPDATE USB 1 Device Name Select the file to download and then select UPDATE Update TV Software Update PTC Software Current TV Software Version version filename epk Version version filename epk Version version filename epk Version version 8 Use the arrow keys to s...

Page 83: ... filenames Icon Image File Guidelines File formats supported Baseline or progressive JPEG or PNG An icon image should be no larger than 10 MB The maximum resolution allowed for Hotel Icon on Portal and Website Shortcut images is 3840 x 2160 pixels Avoid using special characters such as etc in image filenames Before You Begin The image file s must be stored in a folder named LG_DTV in the root dire...

Page 84: ...e 2 6 Use the arrow keys to select Image Download or Icon Download as applicable and then press the Wheel OK button Depending on your selection in the previous step either the Image Download or Icon Download screen will be displayed The example on the following page illustrates an Image Download screen Note You can select the STORAGE button at the top of the screen to check the amount of storage a...

Page 85: ...hen you are ready to download the image file s select DOWNLOAD on the screen and then press the Wheel OK button on the Installer Remote Download progress will be displayed on the screen Do NOT remove the USB device until the image download s is are complete When the download process is complete an Image Download is completed or Icon Download is completed message will be displayed on the screen in ...

Page 86: ...ller Remote to display the TV setup menus TV is in Pass through Mode or the Function Menu TV is not in Pass through Mode 3 TV in Pass through Mode only From the Quick Settings Menu displayed at the left of the screen select the All Settings menu icon and press the Wheel OK button to access the advanced TV setup menus 4 Use the arrow navigation keys to select highlight either the General menu icon ...

Page 87: ... the file s to download and then select DOWNLOAD Hotel Video None DOWNLOAD DESELECT ALL CLEAR STORAGE Note You can select the STORAGE button at the top of the screen to check the amount of storage available for and currently in use by media image icon and video files Storage data will be displayed in a pop up window When you are finished select OK to close the pop up window If you would like to cl...

Page 88: ...ess the Wheel OK button on the Installer Remote Download progress will be displayed on the screen Do NOT remove the USB device until the video download is complete When the download process is complete a Video Download is completed message will be displayed on the screen and a DONE button will be displayed activated at the top right of the screen 9 Check the download status at the left of the scre...

Page 89: ...cable see Ez Download Utility on pages 35 to 39 for further information 3 With the Ez Download screen on display use the Up Down arrow keys to select Download Pro Idiom M Key and then press the Wheel OK button X None a9ee3843371bf2f6ef9fb74a01f3ffff pim 01 DOWNLOAD DESELECT ALL CLEAR STORAGE EZ DOWNLOAD USB 1 Device Name Select the file s to download and then select DOWNLOAD Import Clone File None...

Page 90: ... 2 0 268 0 0 90 183 2 6 247 6 8 80 172 0 12 226 7 15 70 163 8 16 209 7 22 60 152 8 22 191 7 28 50 140 8 28 173 5 35 40 124 4 36 152 9 43 30 113 2 42 136 4 49 20 101 5 48 119 1 56 10 87 7 55 98 8 63 1 75 2 61 81 6 70 Item 099 Back Lighting Dynamic 55ET960H 65ET960H Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings 200 195 6 0 269 0 0 190 184 7 6 246 0 9 180 173 2 11 22...

Page 91: ... Menu Item 029 REMAP AUX INPS 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 AV Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI 2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI 1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER 135 0 95 0 HDMI 3 DTV 92 HDMI3 ENABLE 1 5 NTSC Rea...

Page 92: ...puts text code consists of eight characters that identify the Aux input s for which auto sensing is enabled The following table identifies the Installer Menu text code input for each Aux input that is available on the ET960H TV models The table also identifies the Installer Menu item associated with each Aux input Remember that in order for auto sensing to be enabled for an input that input must a...

Page 93: ...Enabled DD5XXXX0 064 Disabled Enabled Disabled Disabled D6DXXXXD 065 Enabled Enabled Disabled Disabled D6DXXXX0 096 Disabled Enabled Disabled Enabled D65XXXXD 097 Enabled Enabled Disabled Enabled D65XXXX0 128 Disabled Disabled Enabled Disabled 7DDXXXXD 129 Enabled Disabled Enabled Disabled 7DDXXXX0 160 Disabled Disabled Enabled Enabled 7D5XXXXD 161 Enabled Disabled Enabled Enabled 7D5XXXX0 192 Dis...

Page 94: ...hrough Mode you can set Installer Menu item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map including any assigned channel icons and custom text labels Note however that if a complete restoration of the TV s factory defaults is required see Restore All Factory Defaults above Additional FTG Mode Options There are two additional options for restorin...

Page 95: ... 0 is the default TV Zone The following subsections briefly describe how to assign Zones in the Cloud Configuration Tool Refer to the Cloud Configuration Tool User Guide for further information FTG Installer Menu Profile Zone Assignments The Cloud Configuration Tool Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model each with a different Zone ...

Page 96: ... to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV you must set the TV Zone accordingly in the Target TVs before importing the Clone file See Set the TV Zone and or Wi Fi Zone in the TV on the following page Also see Cloning Procedures on pages 54 to 60 for additional information on the cloning processes TV Zone 0 is the default TV Zone ...

Page 97: ...nfigured with the global access point login data Set the TV Zone and or Wi Fi Zone in the TV You can set the TV Zone and or the Wi Fi Zone in the EZ Manager Wizard see EZ Manager Wizard on pages 23 to 34 or if the TV is in Pass through Mode via the TV s setup menus as described below Note that the following procedure can only be performed while the TV is in Pass through Mode You will also be able ...

Page 98: ... the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press the Wheel OK button on the Installer Remote Note The TV name default TV serial number model name will be changed to the room number sp...

Page 99: ...V 2 To access media files folders on the TV press the button on the Installer Remote and use the Left Right arrow keys to select Music or Photo Video from the TV s Smart Launcher Note If the TV is not in Pass through Mode it is also possible to access the Music and Photo Video options from the General Menu 3 In the next screen Music or Photo Video depending on your selection in the previous step s...

Page 100: ...m the TV s Smart Launcher It is also possible to access SoftAP from the TV s General Menu 1 Turn ON the TV and then press the button on the Installer Remote to display the TV s Smart Launcher 2 Use the Left Right arrow keys on the Installer Remote to select Wi Fi Service and then press the Wheel OK button Note If a message is displayed indicating that Wi Fi service is not currently available make ...

Page 101: ...CATV OPTICAL DIGITAL AUDIO OUT Use for amps and home theater systems Note When the TV is OFF this port is not enabled AUX LAN LAN Use for video IP and or network connections USB IN 1 Insert USB memory device for software updates cloning purposes FTG Mode configuration picture music entertainment etc as applicable Side Jack Panel 3 IN 1 2 ARC 2 USB IN USB IN 2 Insert USB memory device for software ...

Page 102: ... variable speaker or fixed line level amplifier for external audio equipment Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV Also refer to the following diagram for pinout details Caution Do NOT insert a mono plug as this may damage the TV 1 LEFT Tip 2 RIGHT Ring 3 GROUND Sleeve SPEAKER OUT LINE OUT 1 3 2 ...

Page 103: ...vates subtitles INFO Displays channel information HOME Accesses the TV s Smart Launcher Shows the previous history POWER Turns the TV ON or OFF Color buttons access special functions in some menus DVD USB buttons Use to control DVD player or view USB memory device content Numbers 0 9 DASH Use to enter a channel or program number Dash is used for sub channel numbers such as 2 1 2 2 etc Displays the...

Page 104: ...st Note Commands may work differently depending on model and signal Command 1 Command 2 Data Hexadecimal Command 1 Command 2 Data Hexadecimal 01 Power k a 00 01 11 OSD Select k l 00 01 02 Aspect Ratio k c see page 106 12 Remote Control Lock Mode k m 00 01 03 Screen Mute k d 00 01 10 13 Balance k t 00 64 04 Volume Mute k e 00 01 14 Color Temperature x u 00 64 05 Volume Control k f 00 64 15 Equalize...

Page 105: ... hexadecimal value is transmitted as the ASCII value of that character For example 00 since ASCII 0 0x30 would be sent as 3030 0A since ASCII A 0x41 would be sent as 3041 63 since ASCII 6 0x36 ASCII 3 0x33 would be sent as 3633 Data Enter the command s required data hexadecimal see Set ID note above for correct translation Enter Data FF to read status of the function CR Carriage Return ASCII value...

Page 106: ...V AV partially 03 Screen Mute Command k d To control screen mute Command Structure k d Set ID Data CR Data 00 Screen Mute Off Picture On Video Mute Off 01 Screen Mute On Picture Off 10 Video Mute On Acknowledgment d Set ID OK NG Data x In case of Video Mute On only the TV will show OSD In case of Screen Mute On the TV will not show OSD 04 Volume Mute Command k e To control volume mute Command Stru...

Page 107: ... NG Data x 10 Sharpness Command k k To adjust the screen sharpness Command Structure k k Set ID Data CR Data Min 00 to Max 32 Acknowledgment k Set ID OK NG Data x 11 OSD Select Command k l To select OSD On Screen Display status when controlling remotely Command Structure k l Set ID Data CR Data 00 OSD Off 01 OSD On Acknowledgment l Set ID OK NG Data x 12 Remote Control Lock Mode Command k m To loc...

Page 108: ...hannel number Antenna DTV 02 45 Decimal 2 69 Cable CADTV 01 87 Decimal 1 135 When Data5 is 22 or 26 see below use 00 for Data0 Data1 Data2 Major Channel number Data1 High byte Channel Data Data2 Low byte Channel Data 00 01 27 0F Decimal 1 9999 Data3 Data4 Minor Channel number Data3 High byte channel data Data4 Low byte channel data 00 00 03 E7 Decimal 0 999 Data5 Input Source Digital 02 Antenna TV...

Page 109: ... on page 110 Acknowledgment c Set ID OK NG Data x 19 Control Backlight Command m g To control the backlight Command Structure m g Set ID Data CR Data Min 00 to Max 64 Acknowledgment g Set ID OK NG Data x 20 Input select Command x b To select input source for main picture Command Structure x b Set ID Data CR Data 00 DTV 01 CADTV 02 Satellite DTV 10 ATV 11 CATV 20 AV or AV 1 21 AV 2 40 Component 1 4...

Page 110: ...a Function 00 CH PAGE C0 Green 01 CH PAGE C1 Red 02 VOL C2 Yellow 03 VOL C3 Blue 06 8E 07 8F 08 POWER toggle C4 POWER ON 09 MUTE DELETE C5 POWER OFF 10 19 Numbers 0 9 B0 28 BACK EXIT B1 39 CC CHAR NUM CAPTION BA 40 AA INFO 41 AB GUIDE 43 MENU SETTINGS 7C SMART 44 OK ENTER Wheel button 7E 0A SAP DC 0B INPUT 60 PIP 0C PORTAL 61 PIP INPUT 0E TIMER 63 SWAP 1A FLASHBK 71 PIP CH 4C LIST 72 PIP CH 5B EXI...

Page 111: ...urn TV ON Power failure Antenna cable not connected Connect antenna cable signal to TV Connections incorrect Check connections on TV MPI not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast proble...

Page 112: ...mercial Mode No On screen menu display no longer toggles Yes Press the button repeatedly as if to access the Installer Menu Function Menu on display Leave the TV set ON and press the button on the Installer Remote No TV is in Commercial Mode Yes Plug into AC Power outlet TV connected to AC Power Bad TV No Yes Use this flowchart to determine whether the TV is currently in Commercial Mode ...

Page 113: ...mber Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purposes Minor Channel Number A sub channel or program number assigned to the content embedded in the digital video stream MPI Multiple Protocol Interface An MPI port or for some TV models an MPI...

Page 114: ...sclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Document Revision History Date Des...

Page 115: ... LLC Pro Centric Smart Share and the LG logo are registered trademarks of LG Electronics Inc DLNA Certified is a registered trademark of Digital Living Network Alliance Intel is a registered trademark of Intel Corporation in the U S and or other countries Miracast is a registered trademark of Wi Fi Alliance All other trademarks or registered trademarks are the property of their respective owners ...

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LG Pro Centric 55ET960H, Setup Manual

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