Diagnostic information
2-19
5025-2xx, 4xx
955.
xx
Service
Code CRC <
loc
>
The Code ROM or NAND flash failed
the Cyclic Redundancy Check (CRC)
check or the NAND experienced an
uncorrectable multi-bit failure. <
loc
>
indicates the source of the failure and
has one of the following values:
•
CRC Failure
: The source is a
failing package indicated by P
n
where
n
is the package number.
This error could occur on a
controller with ROM or NAND flash
and could occur as a result of the
CRC check done when the
machine is powered on. The range
of package numbers is from 0 to
15.
•
Error Correction Code (ECC)
Failure
: The source is a failing
page indicated by B
n
where “
n
” is
the page number. This error occurs
only if a multi-bit failure is detected
during the ECC execution. Single
bit failures will be corrected
automatically and will not result in a
service error. The range of page
numbers is from 0 to 1023.
956.00 Service
System Board
Controller board failure. Processor
failure.
Replace the controller board. See
“Controller board removal” on
page 4-20
.
956.01 Service
System Board
Processor over temperature.
957.
xx
Service
System Board
Controller board failure. ASIC failure.
958.
xx
Service
NAND Failure
Printer has performed more than 100
“shift and reflash” operations as a
result of ECC bit corrections.
959.01 Service
Invalid Firmware
Controller verification failure of system
boot code
Update firmware or replace the controller
board. See
“Controller board removal”
on page 4-20
.
959.02 Service
Invalid Firmware
Failure to authenticate Signature
Verification Code.
Update firmware or replace the controller
board. See
“Controller board removal”
on page 4-20
.
959.03 Service
Invalid Firmware
Signature verification Code failure to
authenticate a code partition.
Update firmware or replace the controller
board. See
“Controller board removal”
on page 4-20
.
959.04 Service
Invalid Firmware
Jump to unverified address.
Update firmware or replace the controller
board. See
“Controller board removal”
on page 4-20
.
959.05 Service
Invalid Firmware
Unknown Boot Failure.
Update firmware or replace the controller
board. See
“Controller board removal”
on page 4-20
.
959.20 Service
System Board
System hardware failure.
Replace the controller board. See
“Controller board removal” on
page 4-20
.
Service error messages (1xx, 9xx) (continued)
Error code
Description
Action
Summary of Contents for C 540n
Page 8: ...viii Service Manual 5025 2xx 4xx...
Page 13: ...Notices and safety information xiii 10 2 2009 5025 2xx 4xx...
Page 14: ...xiv Service Manual 5025 2xx 4xx 10 2 2009...
Page 142: ...3 52 Service Manual 5025 2xx 4xx...
Page 224: ...4 82 Service Manual 5025 2xx 4xx...
Page 225: ...Connector locations 5 1 5025 2xx 4xx 5 Connector locations Locations...
Page 227: ...Connector locations 5 3 5025 2xx 4xx Connectors...
Page 236: ...5 12 Service Manual 5025 2xx 4xx High voltage power supply HVPS diagram...
Page 237: ...Connector locations 5 13 5025 2xx 4xx Low voltage power supply LVPS diagram...
Page 238: ...5 14 Service Manual 5025 2xx 4xx Toner meter cycle TMC card Wireless network card...
Page 240: ...6 2 Service Manual 5025 2xx 4xx...
Page 242: ...7 2 Service Manual 5025 2xx 4xx Assembly 1 Covers 4 3 1 10 6 5 8 7 2 9...
Page 244: ...7 4 Service Manual 5025 2xx 4xx Assembly 2 Frames 5 2 4 7 6 1 3 8 9 3 10...
Page 246: ...7 6 Service Manual 5025 2xx 4xx Assembly 3 Electronics 2 4 6A 5 1 6B 7 8 6C 3 9...
Page 248: ...7 8 Service Manual 5025 2xx 4xx Assembly 4 Cables...
Page 250: ...7 10 Service Manual 5025 2xx 4xx Assembly 5 Media drawers and trays 1 3 2 4 2...
Page 258: ...I 6 Service Manual 5025 2xx 4xx...
Page 262: ......