Lenovo 10HA Hardware Maintenance Manual Download Page 76

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Playback is slow or choppy

Solutions:

• Disable any background programs, such as AntiVirus or Desktop Themes.

• Ensure that video resolution is set to less than 1152 x 864 pixels.

Invalid disc or no disc found message

Solutions:

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

• Ensure that video resolution is set to less than 1152 x 864 pixels.

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the

DVD disc is in the drive labeled “DVD”.

Intermittent problems

Some problems occur only occasionally and are difficult to repeat.

Solutions:

• Ensure that all cables and cords are securely connected to the computer and connected devices.

• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the

fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in

each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Storage drive problems

Select your symptom from the following list:

•

“Some or all storage drives missing from the Setup Utility program” on page 70

•

“"No Operating System Found" message or the system not starting up from the correct storage drive”

on page 70

Some or all storage drives missing from the Setup Utility program

Symptom: Some or all storage drives missing from the Setup Utility program

Solutions:

• Ensure that all storage drive signal cables and power cables are connected correctly.

• Ensure that your computer is configured correctly to support the storage drives.

– If your computer is installed with five SATA storage drives, ensure that the SATA storage drive

enablement module (one to five storage drives) is installed.

– If your computer is installed with SAS storage drives, ensure that the SAS storage drive enablement

module (one to five storage drives) or the LSI MegaRAID SAS adapter is installed.

"No Operating System Found" message or the system not starting up from the
correct storage drive

Symptom: "No Operating System Found" message or the system not starting up from the correct storage
drive

Solutions:

• Ensure that all storage drive signal cables and power cables are connected correctly.

Lenovo S200z Hardware Maintenance Manual

Summary of Contents for 10HA

Page 1: ...Lenovo S200z Hardware Maintenance Manual Machine Types 10HA 10K1 10K4 and 10K5 ...

Page 2: ...ty information on page 1 and Appendix F Notices on page 133 Third Edition February 2016 Copyright Lenovo 2015 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...9 Arranging your workspace 49 Glare and lighting 49 Air circulation 49 Electrical outlet locations and cable lengths 49 Comfort 49 Accessibility information 50 Cleaning your computer 53 Maintenance 53 Basic maintenance tips 53 Good maintenance practices 54 Keeping your computer current 54 Moving your computer 55 Chapter 5 Security 57 Locking your computer 57 Attaching a Kensington style cable lock...

Page 4: ...e converter board bracket 104 Replacing the integrated camera 105 Replacing the system board and the heat sink 107 Replacing the system board frame 109 Replacing the LCD panel 111 Completing the parts replacement 112 Chapter 10 Getting information help and service 115 Information resources 115 Accessing the user guide in various languages 115 Windows help system 115 Safety and warranty 115 Lenovo ...

Page 5: ...ubleshoot problems Important This manual is intended only for trained service technicians who are familiar with Lenovo computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a Lenovo computer be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Copyright Lenovo 2015 2016 iii ...

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Page 7: ...can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or...

Page 8: ...ctly before returning the machine to the customer CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was ...

Page 9: ...nst ESD damage equalize the charge between objects Then the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protectiv...

Page 10: ...cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire wate...

Page 11: ...Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts...

Page 12: ...switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 6 Lenovo S200z Hardware Maintenance Manual ...

Page 13: ... 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb Chapter 1 Read this first Important safety information 7 ...

Page 14: ...ogo água ou danos estruturais Antes de abrir tampas de dispositivos desconecte cabos de alimentação sistemas de telecomunicação redes e modems conectados a menos que especificado de maneira diferente nos procedimentos de instalação e configuração Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conecta...

Page 15: ...a ou transmissores estiverem instalados observe o seguinte Não remova as tampas A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser Não existem peças que podem ser consertadas no interior do dispositivo A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radi...

Page 16: ...ão desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente elétrica do dispositivo assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação 1 2 10 Lenovo S200z Hardware Maintenance Manual ...

Page 17: ...1 2 Chapter 1 Read this first Important safety information 11 ...

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Page 19: ...qu une seule main pour connecter ou déconnecter les câbles d interface Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems sauf in...

Page 20: ...opriée Ne pas la jeter à l eau l exposer à des températures supérieures à 100 C chercher à la réparer ou à la démonter Ne pas mettre la pile à la poubelle Pour la mise au rebut se reporter à la réglementation en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations suivant...

Page 21: ...en Aus Sicherheitsgründen Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Die Signalkabel na...

Page 22: ...tterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enthält das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in...

Page 23: ... Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 Chapter 1 Read this first Important safety information 17 ...

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Page 25: ...rischio di scosse elettriche Non collegare o scollegare qualsiasi cavo oppure effettuare l installazione la manutenzione o la riconfigurazione del prodotto durante un temporale Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra Chapter 1 Read this first Important safety information 19 ...

Page 26: ... Rimuovere tutti i cavi dalle unità ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore Se sul sistema è presente un modulo che contiene una batteria al litio sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione La batteria contiene litio e può esplodere se usa...

Page 27: ...ZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unità E possibile che l unità disponga di più cavi di alimentazione Per disattivare l alimentazione dall unità accertarsi che tutti i cavi di alimentazione siano scollegati dalla ...

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Page 29: ...ducto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal No encienda nunca un equipo cuando hay señales d...

Page 30: ... batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe Arrojarla al agua o sumergirla en e...

Page 31: ...ocedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de alim...

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Page 33: ...ation about the locations of your computer hardware Note The computer hardware might look slightly different from the illustrations Front view Figure 1 Front view 1 Integrated microphone 2 Integrated camera activity indicator 3 Integrated camera 4 Integrated microphone optional 5 Internal speakers 2 6 USB 3 0 connector 7 Headset connector 8 Microphone connector 9 USB 3 0 connector 10 Card reader s...

Page 34: ...on the camera is in use Integrated microphone Used to record sounds or use speech recognition software without using a microphone Internal speaker Used to listen to the sounds from your computer without using a set of headphones or a headset Microphone connector Used to connect a microphone to your computer You can use the microphone to record sounds or use speech recognition software Card reader ...

Page 35: ...in Federal Communications Commission FCC Class B limits use a Category 5e or better Ethernet cable HDMI out connector Used to send video and audio signals from your computer to another audio or video device such as a high performance monitor Optical drive eject close button Used to eject the tray of the optical drive out of the drive After you insert a disc into the tray press the eject close butt...

Page 36: ...puter Power cord connector Used to connect the power cord to your computer for power supply Security lock slot For information see Attaching a Kensington style cable lock on page 57 USB 2 0 connector Used to connect a device that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA 30 Lenovo S200z Hardware Maintenance Manual ...

Page 37: ...ated camera 2 Integrated camera bracket 3 LCD panel 4 Converter board 5 Converter board bracket 6 Wi Fi antennas 2 7 VESA mount bracket 8 System fan 9 Heat sink 10 Computer cover 11 Optical drive bezel 12 Optical drive 13 Optical drive bracket 14 Power button board 15 Internal speakers 2 16 Storage drive bracket Chapter 2 Product overview 31 ...

Page 38: ...me 20 System board bracket 21 Memory module 22 M 2 Wi Fi card 23 Frame stand 24 ac power adapter Major FRUs and CRUs Note Depending on your computer model some of the following components might not be available 32 Lenovo S200z Hardware Maintenance Manual ...

Page 39: ...re 4 Major FRUs and CRUs The following table lists the major FRUs shown in the illustration above and identifies which FRUs are also self service CRUs or optional service CRUs Chapter 2 Product overview 33 ...

Page 40: ... board No No 6 Converter board bracket No No 7 System fan No No 8 VESA mount bracket No No 9 M 2 Wi Fi antennas No No 10 Optical drive bracket No No 11 Optical drive No No 12 Optical drive bezel No No 13 Storage drive No No 14 Storage drive bracket No No 15 Power button board No No 16 Computer cover No No 17 Internal speakers 2 No No 18 Frame stand Yes No 19 System board frame No No 20 System boar...

Page 41: ...Internal speaker connector 5 Coin cell battery 6 Memory slot 7 M 2 Wi Fi card slot 8 Power connector for connecting an optical drive 9 SATA connector 2 for connecting an optical drive 10 SATA connector 1 for connecting a storage drive 11 Power connector for connecting a storage drive Chapter 2 Product overview 35 ...

Page 42: ...bout your computer do the following 1 Click the Start button to open the Start menu 2 Depending on your Windows version do one of the following For Windows 7 Right click Computer and then click Properties For Windows 10 Click Settings System About To view detailed information about the devices such as the optical drive and network adapters on your computer do the following 1 Depending on your Wind...

Page 43: ...n your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu Right click Computer and then click Manage For Windows 10 Right click the Start button to open the Start context menu 2 Click Disk Management Video features The integrated graphics card supports the HDMI out connector on your computer Audio features The integrated audio card supports the foll...

Page 44: ...tel Matrix Storage Manager is a device driver that provides support for Serial Advanced Technology Attachment SATA Redundant Array of Independent Disks RAID 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance Preboot Execution Environment PXE Preboot Execution Environment enables computers to start through a network interface independent of dat...

Page 45: ...s This section provides information about the programs on your computer Accessing a program on your computer Note For Windows 7 depending on your computer model some of the Lenovo programs might be ready to be installed so you need to install them manually Then you can access and use these programs To access a program on your computer do one of the following From Windows Search 1 Depending on your...

Page 46: ... sources Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer Lenovo Settings The Lenovo Settings program is the one stop shop for you to control hardware features sensors and programs on your computer Lenovo Settings enables you to optimize device performance by customizing key functions such as power plans audio camera and netwo...

Page 47: ...leshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance SHAREit or Lenovo SHAREit The SHAREit or Lenovo SHAREit program provides a quick and easy way to share files and folders among computers smartphones tablets or smart TVs with the Android or the Windows oper...

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Page 49: ...olume on page 44 Adding an icon to the Windows notification area on page 45 Using a disc on page 45 Connecting to a network on page 47 Using the single touch or multi touch feature on page 47 Adjusting the computer stand You can use the computer stand to adjust the computer to a position comfortable for you Note The computer stand is optional Copyright Lenovo 2015 2016 43 ...

Page 50: ...l or other severe problem and provide quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo ensure that your computer is connected to the Internet Then go to http www lenovo com register and follow the instructions on the screen Setting the computer volume To set the computer volume ...

Page 51: ... the optical drive Guidelines about using the optical drive When using the optical drive follow these guidelines Do not place the computer in a location where the drive is exposed to any of the following conditions High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a disc into the drive Do not in...

Page 52: ... eject hole adjacent to the eject close button Use the emergency eject only in an emergency Recording a disc If your optical drive supports recording you can record a disc Recording a disc using Windows tools To record a disc using Windows tools do one of the following Burn a disc using the AutoPlay window 1 Ensure that the disc is played automatically a Click the Start button to open the Start me...

Page 53: ...ss LAN and then click Connect to connect your computer to it Provide required information if needed Connecting to a Bluetooth enabled device Bluetooth is a short range wireless communications technology Use Bluetooth to establish a wireless connection between your computer and another Bluetooth enabled device within a distance of about 10 m 32 8 ft Note The Bluetooth feature is optional To connect...

Page 54: ...without pausing To make a right click tap the touch screen once and then hold your finger on the touch screen until a round circle is displayed Then lift your finger off the touch screen so that a context menu is displayed You can make your selection on the menu To make it easier to read or edit a document use two fingers to zoom in zoom out scroll or rotate on the touch screen 48 Lenovo S200z Har...

Page 55: ... impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation Your computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vents ...

Page 56: ...ility information Lenovo is committed to providing users who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site http www lenovo com accessibility Keyboard...

Page 57: ...rd displays a visual keyboard with all the standard keys High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen As a result those items are more distinct and easier to identify Personalized keyboard Adjust keyboard settings to make your keyboard easier to use For example you can use your keyboard to control the pointer and type certain key...

Page 58: ...ow might prevent some items from fitting on the screen Customizable item size You can make the items on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 51 To change the item size permanently do the following Change the size of all the items on your screen 1 Right click a blank...

Page 59: ... It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Dust buildup compounds problems associated with glare so remember to clean the screen periodically Wipe the screen surface gently with a soft dry cloth or blow on the screen to remove gri...

Page 60: ...trol Panel using Large icons or Small icons and then click File History Follow the instructions on the screen For Windows 10 create a recovery medium as early as possible You can use the recovery medium to recover your operating system even if Windows fails to start up To create a recovery medium right click the Start button to open the Start context menu and then click Control Panel View Control ...

Page 61: ...rol Panel using Large icons or Small icons and then click Windows Update For Windows 10 Click Settings Update security Windows Update 3 Follow the instructions on the screen Moving your computer Before moving your computer take the following precautions 1 Back up your data on the storage drive See Good maintenance practices on page 54 2 Remove any media from the drives and turn off all connected d...

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Page 63: ...le cable lock You can use a Kensington style cable lock to secure your computer to a desk table or other non permanent fixture The cable lock connects to the security lock slot at the rear of your computer Depending on the type selected the cable lock can be operated with a key or combination The cable lock also locks the buttons used to open the computer cover This is the same type of lock used w...

Page 64: ...mbination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use t...

Page 65: ...ement and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location You might have to purchase a subscription to activate the Computrace Agent software Trusted Platform Module TPM TPM is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer Chapter ...

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Page 67: ...ow the instructions on the right side of the screen The keys used to perform various tasks are displayed at the bottom of the screen Enabling or disabling a device This section provides information about how to enable or disable user access to hardware devices such as USB connectors or storage drives To enable or disable a device do the following 1 Start the Setup Utility program See Starting the ...

Page 68: ... After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity 1 Start the Setup Utility program See Starting the Setup Utility program on page 61 2 Select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Exit the Setup Utility program See Exiting the Setup Utility program on page 64 Enabling or disabling the Confi...

Page 69: ...our administrator password to change any configuration settings Hard disk password Setting a hard disk password prevents unauthorized access to the data on the storage drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the storage drive Notes After you set a hard disk password your data on the storage drive is protected even if the storage...

Page 70: ...Follow the instructions on the right side of the screen to change the startup device sequence 5 Exit the Setup Utility program See Exiting the Setup Utility program on page 64 Selecting a temporary startup device Note Not all discs and storage drives are bootable To select a temporary startup device do the following 1 Depending on the type of the storage device do one of the following If the stora...

Page 71: ... Enter Updating the BIOS When you install a new program hardware device or device driver you might be informed to update the BIOS You can update the BIOS from your operating system To update the BIOS do the following 1 Go to http www lenovo com drivers 2 Download the flash BIOS update driver for the operating system version Then download the installation instructions for the flash BIOS update driv...

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Page 73: ... not resolve your problem continue with the next step 3 Go to Troubleshooting on page 67 and follow the instructions for the type of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program See Diagnostics on page 76 If the diagnostic program does not resolve your problem continue with the next step 5 Re...

Page 74: ...ion area See Adding an icon to the Windows notification area on page 45 Some models have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When ...

Page 75: ...ected to the drive Unable to use a bootable recovery medium such as the Product Recovery CD to start your computer Solution Ensure that the CD or DVD drive is in the startup sequence before the storage drive Refer to Selecting a temporary startup device on page 64 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and canno...

Page 76: ...see your SCSI documentation Storage drive problems Select your symptom from the following list Some or all storage drives missing from the Setup Utility program on page 70 No Operating System Found message or the system not starting up from the correct storage drive on page 70 Some or all storage drives missing from the Setup Utility program Symptom Some or all storage drives missing from the Setu...

Page 77: ...round other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the screen If this does not correct the problem turn off the computer Then adjust the placement of the computer and other devices so that they are at least 305 mm 12 inches apart Turn o...

Page 78: ...d for full duplex Setting the wrong duplex mode might degrade performance cause data loss or result in lost connections My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps but the connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X My computer is a Gigabit Ethernet model ...

Page 79: ...nd click Enable Enable the Bluetooth adapter 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu For Windows 10 Right click the Start button to open the Start context menu 2 Click Control Panel View Control Panel using Large icons or Small icons and then click Network and Sharing Center Change adapter settings 3 Right click the Bl...

Page 80: ...application Clean up your C drive 1 Click the Start button to open the Start menu 2 Depending on your Windows version do one of the following For Windows 7 Click Computer For Windows 10 Click File Explorer This PC 3 Right click your C drive and then click Properties 4 Check the amount of free space and then click Disk Cleanup 5 A list of unnecessary file categories is displayed Select each file ca...

Page 81: ... drivers or application programs supplied with the USB device Refer to the documentation that comes with the USB device for more information Detach and reconnect the USB connector to reset the USB device I cannot install the Windows 7 operating system using an external USB device Solution Go to http www lenovo com support to download and install USB drivers Software and driver problems This sectio...

Page 82: ...ombines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance To open the Lenovo Solution Center program see Accessing a program on your computer on page 39 For more information about using the program refer to the help system of the program If you are unable to isolate and repair the problem yourself after r...

Page 83: ...eyboards you might need to press Fn F8 to open the Advanced Boot Options window Use the Lenovo Rescue System program to restore the storage drive from a backup or restore the C drive to the factory default settings Note If you use the Lenovo Rescue System program to restore the storage drive from a backup ensure that you backed up your data earlier with the program To use the Lenovo Rescue System ...

Page 84: ... the Windows recovery environment might start automatically Follow the instructions on the screen to choose the appropriate recovery solution Select the recovery medium you created earlier with the Windows tool as the startup device See Selecting a temporary startup device on page 64 Then follow the instructions on the screen to choose the appropriate recovery solution Note To create a recovery me...

Page 85: ...ion 4 Power on all external devices 5 Power on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response go to step 6 If you do receive the correct response go to step 7 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms...

Page 86: ...index lists error symptoms and possible causes The most likely cause is listed first Always begin with Service checkout on page 79 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 84 Notes The Symptom to FRU index is not specific to any machine type and...

Page 87: ...ymptoms are tones or a series of tones separated by pauses intervals without sound during POST The following table describes the beep symptoms Beep symptom FRU Action 2 short beeps CMOS setting error Common error code see the detail failure information in POST error codes on page 81 3 short and 1 long beeps DRAM memory error Perform the following actions in order 1 Make sure the memory module s ar...

Page 88: ...rint reader are attached Power off and remove all but the reader that you set up within your main operating system If more than one external fingerprint reader are connected to a computer this error message will be displayed Remove all of the fingerprint keyboards except the one compatible with the fingerprint application on your computer 1962 No operating system found Press any key to repeat boot...

Page 89: ...stem Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 System Board 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters and color bars 1 Display 2 Vi...

Page 90: ...el connector device failure adapter connector 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems This section provides instructions on how to find out the failing devices or adapters 1 Power off the computer 2 Remove or disconnect the following comp...

Page 91: ... it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You ca...

Page 92: ...s first Important safety information on page 1 This section provides instructions on how to replace the ac power adapter To remove the ac power adapter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Disconnect the ac power ad...

Page 93: ... the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the computer cover is...

Page 94: ...frame stand Figure 11 Removing the frame stand 4 Insert the two tabs 1 on the new frame stand into the corresponding holes in the chassis Then pivot down the frame stand Figure 12 Installing the frame stand 5 Tighten the screw to secure the frame stand to the computer Figure 13 Installing the frame stand 88 Lenovo S200z Hardware Maintenance Manual ...

Page 95: ...ce that secures the computer cover 3 Hold the sides of your computer and gently lay it down so that the computer cover is facing up 4 Remove the frame stand See Replacing the frame stand on page 87 5 Remove the two screws that secure the computer cover Then lift the computer cover upward to remove it from the computer Figure 14 Removing the computer cover Replacing the system fan Attention Do not ...

Page 96: ...an cable faces toward the system fan connector on the system board 9 Connect the system fan cable to the system fan connector on the system board See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Replacing the VESA mount bracket ...

Page 97: ...ve it from the chassis Figure 17 Removing the VESA mount bracket 8 Align the screw holes in the new VESA mount bracket with the holes in the chassis Then install the four screws to secure the VESA mount bracket to the chassis Figure 18 Installing the VESA mount bracket 9 Route the cables using the cable guides in the VESA mount bracket 10 Install the system fan See Replacing the system fan on page...

Page 98: ...mputer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the frame stand See Replacing the frame stand on page 87 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the optical drive See Replacing the optical drive on page 92 5 Remove the screw that secures the optical drive to the chassis Then...

Page 99: ...ptical drive Then press the optical drive bezel as shown until it snaps into position Figure 22 Installing the optical drive bezel to the optical drive 9 Align the screw holes in the optical drive bracket with the holes in the new optical drive Then install the two screws to secure the optical drive bracket to the optical drive Figure 23 Installing the optical drive bracket to the optical drive Ch...

Page 100: ...tant safety information on page 1 CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the power button board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the ...

Page 101: ...ton board to the chassis Figure 27 Installing the power button board 8 Route the power button board cable and then connect the cable to the system board See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Replacing the internal spe...

Page 102: ...components on page 31 5 Disconnect the internal speaker cable from the internal speaker connector on the system board See Parts on the system board on page 34 6 Push the plastic studs that secure the internal speakers as shown Then lift the internal speakers upward to completely remove it from the chassis Figure 28 Removing the internal speakers 7 Place the new internal speakers over the chassis s...

Page 103: ...cted devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the frame stand See Replacing the frame stand on page 87 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the storage drive you want to replace See Computer components on page 31 5 Disconnect the signal cable and ...

Page 104: ...s 10 Connect the signal cable and the power cable to the new storage drive See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Replacing the memory module Attention Do not open your computer or attempt any repair before reading and...

Page 105: ... on the memory module aligns correctly with the slot key 2 on the system board Push the memory module straight down into the slot until the retaining clips close Figure 35 Installing the memory module What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Replacing the syste...

Page 106: ...ward to remove it from the computer Figure 36 Removing the system board bracket 6 Align the screw holes in the new system board bracket with the screw holes in the system board Then install the three screws to secure the system board bracket to the system board Figure 37 Installing the system board bracket What to do next To work with another piece of hardware go to the appropriate section To comp...

Page 107: ...2 Remove the frame stand See Replacing the frame stand on page 87 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the M 2 Wi Fi card See Computer components on page 31 5 Disconnect the M 2 Wi Fi antenna cables from the M 2 Wi Fi card Then remove the screw that secures the card so that the M 2 Wi Fi card pops up Figure 38 Disconnecting the antenna cables and removing...

Page 108: ...acement go to Completing the parts replacement on page 112 Replacing the M 2 Wi Fi antenna To replace the M 2 Wi Fi antenna do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the frame stand See Replacing the frame stand ...

Page 109: ...ir before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the converter board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the d...

Page 110: ...e the installation or replacement go to Completing the parts replacement on page 112 Replacing the converter board bracket Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the converter board bracket do the following 1 Remove all media from the drives and turn off all attached ...

Page 111: ...e LCD panel Then install the two screws to secure the converter board bracket to the LCD panel Figure 47 Installing the converter board bracket 8 Install the converter board See Replacing the converter board on page 103 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 ...

Page 112: ...cover is facing up 3 Remove the frame stand See Replacing the frame stand on page 87 4 Remove the computer cover See Removing the computer cover on page 89 5 Disconnect the cable from the integrated camera See Parts on the system board on page 34 6 Remove the screw that secures the integrated camera bracket Then lift the integrated camera bracket upward to remove it from the LCD front bezel Figure...

Page 113: ...camera See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Replacing the system board and the heat sink Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Import...

Page 114: ... See Replacing the converter board bracket on page 104 7 Record the cable routing and cable connections and then disconnect all cables from the system board See Parts on the system board on page 34 8 Remove the five screws that secure the system board Then carefully lift the system board out of the chassis Note Carefully handle the system board by its edges Figure 52 Removing the five screws that ...

Page 115: ...board See Parts on the system board on page 34 13 Install the system board bracket See Replacing the memory module on page 98 14 Install the M 2 Wi Fi card See Replacing the M 2 Wi Fi antenna on page 102 15 Install the memory module See Replacing the memory module on page 98 16 Install the computer cover See Removing the computer cover on page 89 17 Install the frame stand See Replacing the frame ...

Page 116: ... 8 Locate the system board frame See Computer components on page 31 9 Remove the screw that secures the system board frame to the computer Then lift the system board frame upward to remove it from the computer Figure 55 Removing the system board frame 10 Align the screw hole in the new system board frame with the screw hole in the chassis Then install the screw to secure the system board frame to ...

Page 117: ... against the surface and the cover is facing up 3 Remove the frame stand See Replacing the frame stand on page 87 4 Remove the computer cover See Removing the computer cover on page 89 5 Remove the converter board See Replacing the converter board on page 103 6 Remove the converter board bracket See Replacing the converter board bracket on page 104 7 Remove the integrated camera See Replacing the ...

Page 118: ...of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 112 Completing the parts replacement After completing the installation or replacement for all parts reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utili...

Page 119: ...5 Place the computer in an upright position 6 If there is any locking device available lock the computer cover See Locking your computer on page 57 7 Reconnect the external cables and power cords to the corresponding connectors on the computer See Hardware locations on page 27 8 Update your configuration See Using the Setup Utility program on page 61 9 If a newly installed hardware component does ...

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Page 121: ...arted Safety and warranty The Safety and Warranty Guide provided with your computer contains important safety information product warranty terms and legal notices Ensure that you read and understand all safety information in the Safety and Warranty Guide before using your computer In addition read and understand Chapter 1 Read this first Important safety information on page 1 before using your com...

Page 122: ...or your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under wa...

Page 123: ...e additional services Examples of these additional services include Support for hardware operating systems and application programs Network setup and configuration services Upgraded or extended hardware repair services Custom installation services Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www le...

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Page 125: ...rference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is co...

Page 126: ... zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über di...

Page 127: ...éis por longos períodos pode provocar danos ao sistema auditivo Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no desea...

Page 128: ...ed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com UserManuals 122 Lenovo S200z Hardware Maintenance Manual ...

Page 129: ... as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste ele...

Page 130: ...r to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium b...

Page 131: ...ccumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery...

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Page 133: ...ction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardo...

Page 134: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 128 Lenovo S200z Hardware Maintenance Manual ...

Page 135: ...Appendix D China Energy Label Copyright Lenovo 2015 2016 129 ...

Page 136: ...130 Lenovo S200z Hardware Maintenance Manual ...

Page 137: ... of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management features Windows 7...

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Page 139: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 140: ...ft group of companies Intel is a trademark of Intel Corporation in the U S and or other countries The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product or service names may be trademarks or service marks of others 134 Lenovo S200z Hardware Maintenance Manual ...

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