10-16
Troubleshooting > Troubleshooting
Copies have a moire pattern
(dots grouped together in
patterns and not aligned
uniformly).
Is the original a printed photograph?
Set the original image to [Printer Output]
or [Book/Magazine] in [Photo].
page 6-23
Texts are not clearly printed.
Did you choose appropriate image
quality for the original?
Select appropriate image quality.
page 6-23
Black or color dots appear on
the white background when
white original is scanned.
Is the original holder or the glass platen
dirty?
Clean the original holder or the glass
platen.
page 10-2
Is the transfer roller dirty?
Brush the transfer roller clean.
page 10-5
―
Run [Developer Refresh].
page 10-41
Printouts are fuzzy.
Is the machine being used in conditions
of very humid, or humidity or
temperature rapidly changes?
Use in an environment that has suitable
humidity.
―
―
Run [Drum Refresh].
page 10-40
Images are skewed.
Are the originals loaded correctly?
When placing originals on the platen, align
them with the original size indicator plates.
page 5-2
When placing originals in the document
processor, align the original width guides
securely before placing the originals.
page 5-3
Is the paper loaded correctly?
Check the position of the paper width
guides.
page 3-18
page 3-26
Have you printed out from Fiery?
Run [Cassette Alignment] in the Fiery
screen.
―
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-18
page 3-26
―
Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-18
page 3-26
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-18
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-18
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-42
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for TASKalfa 6551ci
Page 1: ...OPERATION GUIDE 6551ci 7551ci ...
Page 17: ...xvi About the Operation Guide this Guide ...
Page 44: ...xliii Menu Map ...
Page 62: ...1 18 Legal and Safety Information Notice ...
Page 112: ...2 50 Installing and Setting up the Machine Transferring data from our other products ...
Page 184: ...4 18 Printing from PC Printing Data Saved on the Printer ...
Page 461: ...10 7 Troubleshooting Regular Maintenance 3 4 5 6 CLICK ...
Page 500: ...10 46 Troubleshooting Troubleshooting Cassettes 3 and 4 1 2 3 4 2 1 B1 B2 ...
Page 501: ...10 47 Troubleshooting Troubleshooting Multi Purpose Tray 1 2 3 4 ...
Page 503: ...10 49 Troubleshooting Troubleshooting Duplex unit 1 2 ...
Page 504: ...10 50 Troubleshooting Troubleshooting Duplex Unit and Cassette 1 1 2 3 CLICK ...
Page 506: ...10 52 Troubleshooting Troubleshooting Fixing unit 1 2 A1 ...
Page 508: ...10 54 Troubleshooting Troubleshooting Right tray 1 2 3 A1 ...
Page 509: ...10 55 Troubleshooting Troubleshooting Bridge Unit 1 2 ...
Page 512: ...10 58 Troubleshooting Troubleshooting Tray B 1 2 3 Tray C 1 D2 D3 ...
Page 513: ...10 59 Troubleshooting Troubleshooting Conveyor 1 2 Mailbox Option 1 D2 D3 1 2 ...
Page 516: ...10 62 Troubleshooting Troubleshooting 5 Cassette 5 Option Side Feeder 3 000 sheet 1 2 2 1 ...
Page 522: ...10 68 Troubleshooting Troubleshooting Staple cartridge holder B C 1 2 3 4 2 1 CLICK ...
Page 556: ...11 34 Appendix Glossary ...
Page 566: ...Index 10 ...
Page 567: ......
Page 570: ...Rev 3 2014 1 2N2KDEN103 ...