Troubleshooting
10-2
OPERATION GUIDE
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the
following pages. If the problem persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference
Page
The operation panel
does not respond
when the main power
switch is turned on.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
—
Pressing the Start key
does not produce
copies.
Is there a message on the
touch panel?
Determine appropriate response to
the message and respond
accordingly.
10-6
Is the machine in Sleep
mode?
Press the
Power
key to recover
the machine from Sleep mode. The
machine will be ready to copy
within 45 seconds.
3-5
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
2-28
When placing originals in the
optional document processor,
place them face-up.
2-30
Printouts are too light.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
—
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
3-15
When changing the default density
level, adjust the density manually
and choose the desired level.
—
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side about several times.
9-8
Is there a message indicating
the addition of toner?
Replace the toner container.
9-8
Is the paper damp?
Replace the paper with new paper.
2-16
Is the drum dirty?
Carry out Drum Refresh.
8-55
Carry out Developer Refresh.
8-64
Is the scanner dirty?
Carry out Laser Scanner Cleaning.
8-64
Is EcoPrint mode enabled?
Disable EcoPrint mode.
8-46
Summary of Contents for TASKalfa 250ci
Page 72: ...Preparation before Use 2 32 OPERATION GUIDE ...
Page 244: ...Document Box 6 24 OPERATION GUIDE ...
Page 264: ...Status Job Cancel 7 20 OPERATION GUIDE ...
Page 412: ...Troubleshooting 10 30 OPERATION GUIDE 5 Press the indicated position to close left cover 1 ...
Page 444: ...Management 11 32 OPERATION GUIDE ...
Page 447: ...OPERATION GUIDE Appendix 3 Key Counter FAX Kit Expansion Memory ...
Page 486: ......
Page 487: ......