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3JF-2

1-6-2

Figure 1-6-3

6. Turn on the power switch.

Connect the power plug while pressing the
Copier key to ignore the detection of Compact
Flash.
Press and hold on the Copier key until the
message “Please wait.” disappears.

7. Enter the maintenance mode and select U926 using the cursor up/down keys or numeric keys. Press the start key.
8. Press the start key to run maintenance item U926 (Rewriting FAX program). See page 1-3-38.

Downloading of the fax program and fax fonts start. Indication of [PRG EXE] will count up from 0 and end by 100.

9. Turn the power switch off and disconnect the power plug.

10. Remove Compact Flash from the machine.
11. Insert the lower part of the shield cover into

the shield box and then refit the shield cover
using the seven screws.

12. Insert the power plug and turn the power switch on.
13. Enter the maintenance mode and run maintenance item U680 (Displaying the fax board ROM version). Check that

the version of the ROM is going up.

Screw

Screws

Shield cover

Screw

Screw

Screw

Lower part

Shield box

Figure 1-6-4

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Summary of Contents for FAX SYSTEM

Page 1: ...SERVICE MANUAL Published in Mar 05 3JF70762 Revision 2 Fax System L ...

Page 2: ...TURER DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS ATTENTION IL Y A DANGER D EXPLOSION S IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D UN TYPE REC OMMANDÉ PAR LE CONSTRUCTEUR METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT ...

Page 3: ...Revision history Revision Date Replaced pages Remarks 1 July 6 2004 Contents 2 2 1 to 2 2 6 2 March 4 2005 Contents 1 1 8 1 2 1 1 3 3 1 3 37 1 3 38 1 5 8 1 6 1 1 6 2 2 2 6 ...

Page 4: ...This page is intentionally left blank ...

Page 5: ...rsonnel to ensure the safety of their customers their machines as well as themselves during maintenance activities Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities ...

Page 6: ...ompliance with warning messages using this symbol WARNING Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol CAUTION Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol Symbols The triangle symbol indicates a warning includi...

Page 7: ...d or dusty place This may cause fire or electric shock Do not install the copier near a radiator heater other heat source or near flammable material This may cause fire Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible Insufficient ventilation may cause heat buildup and poor copying performance Always handle the machine by the correct ...

Page 8: ...e clean Dirt on them can cause abnormally high temperatures Do not remove the ozone filter if any from the copier except for routine replacement 2 Precautions for Maintenance WARNING Always remove the power plug from the wall outlet before starting machine disassembly Always follow the procedures for maintenance described in the service manual and other related brochures Under no circumstances att...

Page 9: ...at all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling Replace with new ones if necessary Handle greases and solvents with care by following the instructions below Use only a small amount of solvent at a time being careful not to spill Wipe spills off completely Ventilate the room well while using grease or solvents Allow app...

Page 10: ...e B 1 4 4 2 2 U006XX error code table Problems with the unit 1 4 5 2 3 U008XX error code table Page transmission error 1 4 5 2 4 U009XX error code table Page reception error 1 4 5 2 5 U010XX error code table G3 transmission 1 4 6 2 6 U011XX error code table G3 reception 1 4 8 2 7 U017XX error code table V 34 transmission 1 4 10 2 8 U018XX error code table V 34 reception 1 4 10 2 9 U023XX error cod...

Page 11: ...al Normal 8 dots mm 3 85 lines mm Fine 8 dots mm 7 7 lines mm Super fine 8 dots mm 15 4 lines mm Ultra fine 16 dots mm 15 4 lines mm Recording Resolution 600 dpi 600 dpi Grayscale 128 levels Value differential diffusion Speed Dial Keys Max 32 destinations Broadcast Transmission Max 232 destinations Polling Reception Max 232 locations Installed Bitmap Memory 4 MB Installed Imaging Memory 4 MB inclu...

Page 12: ... Subaddress transmission Subaddress based confidential reception Subaddress based bulletin board communication Subaddress based relay broadcast Subaddress based relay broadcast reception Supplementary communication functions Send to and printing out from subaddress confidential box Manual transmission Telephone directory Canceling communication Transmission destination display Tone transmission Me...

Page 13: ...ist Encryption box list Network fax setting list 6 Others Memory editing Remote diagnosis Department control for faxes Smoothing reception Fax priority printout Network fax functions 6 1 For 120 V specifications only 2 To be registered under one touch keys Up to 32 one touch keys can be used for one touch dialing program dialing group dialing and chain dialing 3 When the optional memory module DIM...

Page 14: ... of 2 sided documents is available for use with this machine 6 Document table Set the documents to transmit on the table Up to 50 sheets of up to 17 11 5 1 2 8 1 2 A3 A5 size paper can be set at one time when installing the document processor 7 Document insert guides Adjust these guides to match the width of the documents 8 Document processor reversing cover Open this cover if a document jams 9 Do...

Page 15: ...3JF 1 1 5 2 Operation panel Figure 1 1 2 1 5 0 9 8 2 3 4 7 6 Figure 1 1 3 ﬂ ﬁ Ø ˇ ˆ Á Œ ...

Page 16: ... resolution settings Normal Fine Super Fine Ultra Fine and Half Tone Ordinarily all of the resolution indicators will be out and the Normal resolution is thus selected If you want to use any resolution other than Normal press the resolution select key until the resolution indicator that corresponds to the desired resolution is lit 14 Contrast select keys indicators Press these keys when you want t...

Page 17: ...ant to register information related to facsimile use 31 TAD Auto Rx key Press this key when you want to change the reception mode When the TAD indicator is lit the fax is in the TAD Reception mode When the Auto Rx indicator is lit the fax is in the Auto Fax Reception mode When both indicators out the fax is in the Manual Fax Reception mode 32 Information key Press this key when you want to find ou...

Page 18: ... 2 1 2 Memory DIMM option OPCB BEEP AGND 2 4V NiMH GND YC15 SP BUBAT YC1 YC6 YC2 NCUPCB FCPCB MPCB LINE TEL1 Figure 1 1 4 The fax system consists of the fax control PCB FCPCB NCU PCB NCUPCB speaker SP backup battery BUBAT and optional memory module DIMM ...

Page 19: ... Antistatic air padded bag 6 Plastic bag 7 Outer case 8 Bottom spacer 9 Top spacer 0 Module cord B 1 Plastic bag Operation sheet for fax One touch securing sheet Cover plate One touch sheet One touch label sheet NW FAX CD ROM Operation guide Fax label sheet 2 FCC68 label 1 M3 6 TP tap tight screws M4 6 TP tap tight screws Plastic bag Plastic bag 1 120 V specifications only 2 220 240 V specificatio...

Page 20: ...memory slot so that the notch of the memory DIMM is positioned to the projection of the memory slot on the fax control PCB assembly 1 4 Push the free end of the module down toward the board 2 5 Attach the mounting plate and the ground wire that have been removed by Procedure 2 with the three screws to their original positions 6 Connect the two connectors that have been removed by Procedure 1 Screw...

Page 21: ...modular cover Attach the fax control PCB assembly 9 Loosen the screw on the printer board 10 While taking care that the mounting surface of the board does not contact the frame section of the rear cover insert the U terminal of the ground wire of the fax control PCB assembly and secure it with the screw Screws Screws Shield cover Screw Modular cover Fax control PCB assembly Screw Ground wire Frame...

Page 22: ...wire is not put on the frame section of the rear cover Attach the NCU PCB assembly 14 Connect the NCU wire connector on the NCU PCB assembly to the YC2 connector on the fax control PCB assembly 15 Secure the NCU PCB assembly using the four TP tap tight screws M3 6 paying attention so that the tape section of the shield box does not contact with the PCB YC1 YC15 Fax control PCB assembly Slit Projec...

Page 23: ... been removed by Procedure 7 into the shield box and then attach it with the six screws and TP tap tight screw M4 6 to its original position Connect the telephone line to the line terminal 18 Insert the modular connector cable to the line terminal to connect it to the telephone line For 120 V specifications use supplied modular cord B Screw Modular cover Screw Screws Shield cover TP tap tight scre...

Page 24: ...move the left cover of the operation section 20 Lift the two pawls and remove the operation section sheet cover 21 Remove the operation section sheet and replace it with the operation section sheet for fax of the corresponding language Left cover of the operation section Opening Pawls Operation section sheet cover Operation section sheet Operation section sheet for fax ...

Page 25: ... frame of the one touch key so that it sticks fast to the surface while matching the top surface to the top left corner and firmly pressing the whole area down as shown in the illustration 25 Push all the one touch keys to check that the one touch securing sheet does not block any one touch key Attach the fax label 220 240 V specifications only 26 Adhere the fax labels 1 to 4 of the fax label shee...

Page 26: ... one touch sheet 29 Divide the one touch sheet of the corresponding language into two parts and then mount them on the one touch securing sheet each Bring back the left cover of the operation section that has been removed by Procedure 19 operation section sheet that has been removed by Procedure 21 operation section sheet for fax that corresponds to the unused languages and the one touch sheet Fig...

Page 27: ... TUV WXYZ label and do not use the PRS TUV WXZ and OPER labels Figure 1 2 21 Attach the certification label only 120 V specifications 31 Adhere the FCC68 label onto the shield cover after wiping the cover with alcohol Figure 1 2 22 Execute the maintenance mode After installation is complete the fax control PCB must be initialized by executing the maintenance mode U601 U602 See page 1 2 10 Alphabet...

Page 28: ... illustration At the position of the version number of the software is displayed 8 After completing the installation run a communications test to confirm that the fax system is working correctly Japan Australia Hong Kong Indonesia Israel Malaysia New Zealand Peru Philippines Middle East Singapore Code 000 009 080 084 088 108 126 136 137 152 156 South Africa Thailand U S A South America Saudi Arabi...

Page 29: ...eaker volume Set the volume of the speaker in the on hook mode 4 levels Setting the alarm buzzer volume Set the volume of the alarm that sounds during events such as when an error occurs 3 levels Setting the monitoring volume Set the volume for the sounds from the speaker 4 levels Setting the document size for scanning from the document processor Select the setting Standard size original or Long o...

Page 30: ...xes Register subaddress relay box for subaddress based relay broadcast communication Up to 15 boxes can be registered Encryption boxes Register encryption boxes for receiving encrypted transmissions Up to 15 boxes can be registered Encrypted keys Register a 16 digit cipher key password for encrypted communication Permit telephone numbers and IDs Register the password permit telephone number or ID ...

Page 31: ...indicator turns off Setting the date format Setting if the image scanning quality in fax mode is initialized Setting if the scanning density in fax mode is initialized Setting whether to skip unregistered abbreviated numbers and one touch key numbers on the list U607 Setting the system communication 1 Setting the auto redialing interval Setting the number of times of auto redialing Setting the com...

Page 32: ...cation 3 Setting the number of lines to be ignored when receiving a fax in the auto reduction mode 3 Setting the number of lines to be ignored when receiving a fax A4R letter in the auto reduction mode 3 Setting the recording width for inch specifications Setting automatic printing of the protocol list U651 Setting the system 2 Setting the variation range in the auxiliary scanning direction for ro...

Page 33: ...ce item contents Initial No setting U882 Setting the software switches U894 Performing board test Performing test on DRAM Performing test on optional memory U917 Setting backup data reading writing U926 Rewriting FAX program Fax Others ...

Page 34: ...INI ALL DATA COUNTRY CODE 000 2 Press the start key The screen for entering the OEM code is displayed There is no operation necessary on this screen INI ALL DATA OEM CODE 000 3 Press the start key Data initialization starts To cancel data initialization press the stop clear key 4 After data initialization the entered destination and OEM codes are displayed and the ROM version is displayed two seco...

Page 35: ...ring the destination code is displayed Enter a destination code using the numeric keys refer to the destination code list on page 1 3 5 for the destination code INI KEEP DATA COUNTRY CODE 000 2 Press the start key The screen for entering the OEM code is displayed There is no operation necessary on this screen INI KEEP DATA OEM CODE 000 3 Press the start key Data initialization starts To cancel dat...

Page 36: ...ng to the destination and OEM Purpose To initialize the fax control PCB to the factory default Method 1 Press the start key Data initialization starts To cancel data initialization press the stop clear key 2 After data initialization the entered destination and OEM codes are displayed and the ROM version is displayed two seconds later INI SHIP DATA COMPLETED 000 000 INI SHIP DATA COMPLETED V1 00 ...

Page 37: ...ed Setting the type of telephone line 1 Change the setting using the numeric keys DTMF 10 PPS 20 PPS Display 1 DTMF 2 10 3 20 Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the number of rings in the fax telephone auto select mode Use this if the user wishes to adjust the number of rings that occur before the unit...

Page 38: ...layed U605 Setting the system operational Description Makes settings for fax transmission regarding operation Start 1 Press the start key The screen for selecting an item is displayed 2 Select the item to be set using the up down cursor keys 3 Press the start key The screen for the selected item appears Sets how to proceed if memory becomes full during memory transmission Sets an alarm for when re...

Page 39: ...p clear key Setting the error report display format Selects the format of the transmission report when a transmission error occurs 1 Change the setting using the numeric keys Records an error message BUSY OK ERROR or STOP Records a six digit error code Records either an error message or code Display 1 WORDS 2 CODE 3 MIX Description 2 Press the start key The value is set 3 To return to the screen f...

Page 40: ...s displayed U606 Setting the system operation unit and display Description Makes settings for fax transmission regarding the operation unit and display Start 1 Press the start key The screen for selecting an item is displayed 2 Select the item to be set using the up down cursor keys 3 Press the start key The screen for the selected item appears Sets the conditions under which an error indicator tu...

Page 41: ...ting if the scanning density in fax mode is initialized Sets if the scanning density is initialized when fax operation is complete 1 Enter 1 or 2 using the numeric keys to change the setting Density is initialized Density is not initialized Display 1 ON 2 OFF Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting whether ...

Page 42: ... 3 To return to the screen for selecting an item press the stop clear key Setting the number of times of auto redialing 1 Change the setting using the numeric keys 0 to 9 Description Number of redialing Setting range When set to 0 no redialing is performed 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the communication start...

Page 43: ...20 Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the loop current detection before dialing Sets if the loop current detection is performed before dialing 1 Enter 1 or 2 using the numeric keys to change the setting Performs loop current detection before dialing Does not perform loop current detection before dialin...

Page 44: ...eric keys to change the setting Transmission is not treated as an error Transmission is treated as an error Display 1 OK 2 ERROR Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the number of times of DIS signal reception Sets the number of times to receive the DIS signal to once or twice Used as one of the correcti...

Page 45: ...top clear key Setting ECM transmission To be set to OFF when reduction of transmission costs is of higher priority than image quality 1 Enter 1 or 2 using the numeric keys to change the setting ECM transmission is enabled ECM transmission is disabled Display 1 ON 2 OFF Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Settin...

Page 46: ...ected item appears Sets the T0 time out time Sets the T1 time out time Sets the T2 time out time Sets the Ta time out time Sets the Tb1 time out time Sets the Tb2 time out time Sets the Tc time out time Sets the Td time out time Display T0 T1 T2 Ta Tb1 Tb2 Tc Td Description Setting the T0 time out time Sets the time before detecting a CED or DIS signal after a dialing signal is sent Depending on t...

Page 47: ... for selecting an item press the stop clear key Ta Tb2 Tb1 Ring detection Line connection as a fax machine Rings Ring back tone send start Start of fax reception Figure 1 3 1 Ta Tb1 Tb2 time out time Setting the Tb1 time out time In the fax telephone auto select mode sets the time to start sending the ring back tone after receiving a call as a fax machine see figure 1 3 1 In fax telephone auto sel...

Page 48: ...3 To return to the screen for selecting an item press the stop clear key Setting the Td time out time Sets the length of the time required to determine silent status fax one of the triggers for Tc time check In the TAD mode change the setting when fax reception is unsuccessful or a telephone fails to receive a call Be sure not to set it too short otherwise the mode may be shifted to fax while the ...

Page 49: ...he line characteristics 1 Change the setting using the numeric keys 0 to 15 Description Modem output level Setting range 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Adjusting the modem output level No change is necessary from the factory default 1 Change the setting using the numeric keys 1 0 dBm 0 75 dBm 0 5 dBm 0 25 dBm 0 dBm 0 ...

Page 50: ...with the line characteristics 1 Change the setting using the numeric keys 0 km 1 8 km 3 6 km 7 2 km Display 1 0 2 18 3 36 4 72 Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the G3 reception cable equalizer Perform the following adjustment to make the equalizer compatible with the line characteristics 1 Change the...

Page 51: ... if problems occur when sending a signal with a push button dial telephone Start 1 Press the start key The screen for selecting an item is displayed 2 Select the item to be set using the up down cursor keys 3 Press the start key The screen for the selected item appears Sets the DTMF high frequency group output level Sets the DTMF low frequency group output level Display DTMF TX LEVEL H DTMF TX LEV...

Page 52: ... appears Adjusts the DTMF high frequency group output level Adjusts the DTMF low frequency group output level Display SGL LVL DTMF H SGL LVL DTMF L Description Setting 1 Change the setting using the numeric keys 2 0 dBm 1 5 dBm 1 0 dBm 0 5 dBm 0 dBm 0 5 dBm 1 0 dBm 1 5 dBm 2 0 dBm Setting 12 11 10 9 8 7 6 5 4 DTMF high low frequency group output level 2 Press the start key The value is set 3 To re...

Page 53: ... the stop clear key Setting PSTN dial tone detection Selects if the dial tone is detected to check the telephone is off the hook when a fax is connected to a public switched telephone network 1 Enter 1 or 2 using the numeric keys to change the setting Detects the dial tone Does not detect the dial tone Display 1 ON 2 OFF Description 2 Press the start key The value is set 3 To return to the screen ...

Page 54: ...ulse cycles of dial pulses Purpose Change the setting if dial pulse transmission problems occur Note that 20 PPS is for Japanese specifications only and no setting is necessary for other specifications Start 1 Press the start key The screen for selecting an item is displayed 2 Select the item to be set using the up down cursor keys 3 Press the start key The screen for the selected item appears Mak...

Page 55: ...ess the start key The selected list is output Outputs a list of software switches self telephone number confidential boxes ROM versions and other information Outputs a list of error history transmission line details and other information Outputs a list of settings in maintenance mode own status report regarding fax transmission only Outputs a list of transmission procedures Outputs a list of ECM s...

Page 56: ... recorded on the next page 1 Change the setting using the numeric keys Description Number of lines to be ignored when receiving at 100 Setting range Initial setting Change in value per step 0 to 22 3 16 lines Increase the setting if a blank second page is received and decrease it if the received image does not include the entire transmitted data 2 Press the start key The value is set 3 To return t...

Page 57: ...tart key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the recording width for inch specifications Sets the maximum recording width and processing method when 11 width fax paper is loaded on an inch specification machine 1 Enter 1 or 2 using the numeric keys to change the setting Communicates to the destination unit 11 width as A3 width and recor...

Page 58: ...some parts of the received image may not be printed 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the number of adjustment lines for automatic reduction Sets the number of adjustment lines for automatic reduction 1 Change the setting using the numeric keys Description Number of adjustment lines for automatic reduction Settin...

Page 59: ... Checks for 1 0 s Checks for 0 8 s Display 1 LONG 2 SHORT Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the short protocol transmission Sets if short protocol transmission is performed 1 Change the setting using the numeric keys Short protocol transmission is performed Short protocol transmission is not performed...

Page 60: ...splay 1 ON 2 OFF Description 3 Press the start key The value is set The screen for entering a abbreviated dialling number is displayed To return to the screen for selecting an item press the stop clear key at the screen for entering a one touch key number Setting ECM for each one touch key Turns ECM on off for each one touch key 1 Enter a registered two digit one touch key number and press the sta...

Page 61: ...transmission and reception Display 1 ON 2 TX 3 RX 4 OFF Description 2 Press the start key The value is set 3 To return to the screen for selecting an item press the stop clear key Setting the V 34 symbol speed 3429 Hz Sets if the V 34 symbol speed 3429 Hz is used 1 Enter 1 or 2 using the numeric keys to change the setting V 34 symbol speed 3429 Hz is used V 34 symbol speed 3429 Hz is not used Disp...

Page 62: ...To return to the screen for selecting an item press the stop clear key Completion Press the stop clear key The screen for selecting a maintenance item No is displayed U680 Displaying the fax board ROM version Description Displays the version of the ROM on the fax control PCB Purpose To check the version of the ROM on the fax control PCB Method 1 Press the start key The version of the ROM on the fa...

Page 63: ...riginals occurs Since the communication performance is largely affected normally this setting need not be changed Method 1 Press the start key 2 Enter the desired software switch number 3 digits using the numeric keys and press the start key 3 Use numeric keys 7 to 0 to switch each bit between 0 and 1 4 Press the start key to set the value Completion Press the stop clear key The screen for selecti...

Page 64: ... Declaration of reception size in setting declaration based on the status of drawers Number of adjustment lines in PDF files No 101 106 107 108 111 112 113 Communication control procedure Bit Item 2 1 0 7654 3210 5 4 3 2 1 0 7 6 5 4 3 2 1 0 3 6 2 0 76543210 Automatic reception level adjustment V 17 Automatic reception level adjustment V 29 Automatic reception level adjustment V 27ter Coding format...

Page 65: ...Ringer ON time detection Ringer OFF time detection Ringer OFF non detection time Dial tone detection time continuous tone Allowable dial tone interruption time Time for transmitting selection signal after closing the DC circuit Ringer frequency detection invalid time No 161 162 165 166 167 NCU setting Bit Item 7654 7654 1 76543210 7654 10 Dial tone busy tone detection pattern Busy tone detection p...

Page 66: ... TEST MEMORY NG IMG 0x address IMG DRAM image memory error B M DRAM bitmap memory error To return to the screen for selecting an item press the stop clear key Performing test on optional memory 1 Press the start key The screen displays the test results as follows When the test result is OK TEST OPTION MEMORY OK XXMB XXMB Capacity of the option memory which is installed If the test result is NG TES...

Page 67: ...data of fax control PCB CF SRAM BKUP Reading the backup data of fax control PCB SRAM CF DIAL Writing the backup data of fax dial information CF SRAM DIAL Reading the backup data of fax dial information 8 Press the start key Reading or writing is executed and the screen displays the result If the operation was successful EXECUTE 0100 CHECK SUM CODE 0000 If the operation failed EXECUTE 0100 CHECK SU...

Page 68: ...6 Press the start key Downloading of the fax program starts and the result shown below is displayed If the operation was successful EXECUTE 0100 CHECKSUM CODE 0000 If the operation failed EXECUTE 0100 CHECKSUM CODE XXXX Where XXX is the error code indicating the reason for the failure 7 Then downloading of the fax fonts starts and the result shown below is displayed If the operation was successful...

Page 69: ...tion errors start with an E indication followed by five digits The upper three of the five digits indicate general classification of the error and its cause while the lower two indicate the detailed classification Items for which detailed classification is not necessary have 00 as the last two digits Error code U X X X X X Detailed classification of error code General classification of error code ...

Page 70: ...age 1 4 10 U018XX error code table U02000 Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was issued U02100 A relay command failed because the destination unit relay station had no relay broadcast capability U02200 A relay command from a command station failed because a telephone number that was not registere...

Page 71: ...ryption box was not registered in the destination unit U04300 Encrypted transmission failed because the destination unit had no encrypted communication capability U044XX Communication was interrupted because of an encryption key error during encrypted transmission refer to page 1 4 10 U044XX error code table U04500 Encrypted reception was interrupted because of a mismatch in encryption keys U05000...

Page 72: ...was not present in the subaddress confidential box U00434 Confidential polling request was received but interrupted because the specified confidential box No was intended for encryption U00435 Confidential polling request was received but interrupted because the specified confidential box was being accessed Or subaddress based bulletin board transmission request was received but interrupted becaus...

Page 73: ...iption U00600 The document processor cover is open U00601 Document jam or the document length exceeds the maximum U00602 Image scanning section problem U00603 No document feed U00604 Document length exceeded the limit of the bitmap memory capacity U00610 Recording section cover is open U00611 Recording paper JAM U00613 Image writing section problem U00614 Nearly empty of recording paper U00615 Emp...

Page 74: ...nal was received after transmission of a CNC signal and the preset number of command retransfers was exceeded between units of our make U01020 No relevant signal was received after transmission of a CTC signal and the preset number of command retransfers was exceeded ECM U01021 No relevant signal was received after transmission of an EOR Q signal and the preset number of command retransfers was ex...

Page 75: ... a PPS MPS signal ECM U01055 A DCN signal was received after transmission of a PPS EOM signal ECM U01056 A DCN signal was received after transmission of a PPS EOP signal ECM U01057 A DCN signal was received after transmission of a PPS PRI EOP signal ECM U01070 Polarity reversal was detected during handshake U01071 Polarity reversal was detected during message transmission U01072 A break in loop cu...

Page 76: ...smission of a DIS signal U01141 A DCN signal was received after transmission of a DTC signal U01142 A DCN signal was received after transmission of a DCS or NSS signal U01143 A DCN signal was received after transmission of an FTT signal U01144 A DCN signal was received after transmission of a CFR signal U01145 A DCN signal was received after reception of a message U01146 A DCN signal was received ...

Page 77: ...e Description U01191 Communication was interrupted because an error occurred during an image data reception sequence in the V 34 mode U01199 A DIS signal with different FIF was received after transmission of a DIS signal ...

Page 78: ...nel equivalent device training U01820 A communication error occurred in phase 4 modem parameter exchange U01821 Operation was interrupted due to the absence of a common communication speed between units U01800 A communication error that occurs at the receiver unit in the period aftertransmission of INFO0 before entering phase 3 primary channel equivalent device training For example INFO0 B Bbar A ...

Page 79: ...as not normally performed even if the data transfer was retried the specified times Defective fax con trol PCB Fax software or main software is something of the other machine Defective fax con trol PCB Poor contact in the connector ter minals Defective main PCB or fax control PCB Defective fax con trol PCB Defective fax con trol PCB Defective fax soft ware Defective fax con trol PCB Poor contact i...

Page 80: ... tion problem Version of fax software is not compat ible with that of main software Fax file system error The backup data is not retained for file system abnormality of flash memory of the fax control PCB Defective fax con trol PCB Defective fax con trol PCB Fax software ver sion or main soft ware is earlier Defective fax con trol PCB Replace the fax control PCB and check for correct operation Rep...

Page 81: ...elf dignostic code C0280 occurred The fax software is not compatible with the NW FAX func tions The main PCB of the machine is not compatible with the NW FAX functions NIC is being initial ized Self dignostic code of NIC occurred A network cable is disconnected The power switch is OFF The IP address or host name is not correct Connect the scanner NIC properly Connect the network cables of the comp...

Page 82: ... key was pressed while transmission was performed NW FAX transmis sion of report output in the fax initial set ting is OFF or to be performed in a spe cial condition A client mail ad dress is not regis tered in the FAX Driver A client mail ad dress registered in the FAX Driver is not correct Retransmit after the cause described left is cleared Secure memory area Delete data in the memory Add memor...

Page 83: ...t ware has not started NW FAX reception is OFF in the fax initial setting Scanner administra tor mail address or fax administrator mail address is not registered Scanner administra tor mail address or fax administrator mail address is not correct The IP address or host name of mail server is not regis tered in the scanner initial setting Register the mail address of the fax adminis trator or the s...

Page 84: ...ation computer has not started Transmission failed because data amount traffic on the network was too large Copying is being performed Fax printing is being performed Fax setting is being performed Received originals are being transmit ted Printing interrupt occurs during trans mission Network scanner is being used Check the registered IP address and host name of mail server Contact the administra...

Page 85: ... of CSV files is processed as header The display width is changed by drag ging column header in the list If the dis play width is 0 the item is not dis played If all addresses of a group are deleted the group is also deleted Start the storage destination computer and start the Scanner File Utility Connect the network cable properly Use the reception folder number registered in fax the same as the ...

Page 86: ...n from the destination decided on the screen is selected If the address book finishes abnormally because of any rea son the address book information may remain If Toolbar in the View menu is Off the toolbar is not displayed The toolbar can be docked and placed outside the address book Fax software ver sion is earlier Restart the computer and start the address book Turn the Toolbar setting of the V...

Page 87: ...r the maintenance mode and run maintenance item U680 Displaying the fax board ROM version Check the version of the ROM on the fax control PCB see page 1 3 32 2 Exit the maintenance mode 3 Turn the power switch off and disconnect the power plug 4 Remove the seven screws lift the shield cover and then remove the cover Compact Flash Socket Figure 1 6 1 Screws Screws Shield cover 5 Insert Compact Flas...

Page 88: ...e 1 3 38 Downloading of the fax program and fax fonts start Indication of PRG EXE will count up from 0 and end by 100 9 Turn the power switch off and disconnect the power plug 10 Remove Compact Flash from the machine 11 Insert the lower part of the shield cover into the shield box and then refit the shield cover using the seven screws 12 Insert the power plug and turn the power switch on 13 Enter ...

Page 89: ...es out image data and converts resolution of image data Memory module DIMM Expands memory capacity for image data and bitmap conversion 2 NCU PCB NCUPCB Controls connection to the telephone line 3 Backup battery BUBAT Saves stored image when a power down occur 4 Speaker SP Outputs buzzer monitoring and speaker sounds Optional 1 3 4 2 ...

Page 90: ...e fax control PCB FCPCB controls the overall fax operation To transmit a fax image data scanned by the optical section of the copier is processed by the main PCB MPCB and then sent to the fax control PCB FCPCB Received image data is first stored in the bitmap area of the SDRAM U021 U022 page by page and compressed using the MH MR MMR or JBIG method The data is then stored in the image memory area ...

Page 91: ... 2 2 YC10 YC11 YC3 YC4 YC6 YC1 YC8 51 1 1 1 2 2 1 143 9 49 50 52 1 3 4 A20 B20 B19 A19 A2 A1 B2 B1 1 2 4 2 3 YC7 YC9 59 57 58 60 4 1 40 3 YC2 YC5 21 22 1 2 1 3 Figure 2 2 2 Fax control PCB silk screen diagram ...

Page 92: ...TS I 3 3 0 V DC _MAINSTS signal A14 _MMISTS I 3 3 0 V DC _MMISTS signal A15 MAIN_TXD I 3 3 0 V DC pulse MAIN_TXD signal A16 FMIPOUT I 3 3 0 V DC FMIPOUT signal A17 FOVSYNC I 3 3 0 V DC FOVSYNC signal A18 _FOHSTHIN I 3 3 0 V DC _FOHSTHIN signal A19 FMREOUT I 3 3 0 V DC FMREOUT signal A20 FFOCLK I 3 3 0 V DC pulse FFOCLK signal B1 PGND Ground B2 24V I 24 V DC 24 V DC supply B3 GND Ground B4 GND Grou...

Page 93: ...ication signal 2 14 NCUTYPE3 Open 1 Ground 2 Destination identification signal 3 15 _OFFHOOK I 3 3 0 V DC _OFFHOOK signal 16 NCUTYPE1 Open Destination identification signal 1 17 _ONHOOK1 I 5 0 V DC _ONHOOK1 signal 18 _ONHOOK2 I 5 0 V DC _ONHOOK2 signal 19 _RNGDET I 3 3 0 V DC pulse Ring signal 20 MODTXD O Analog MODTXD signal 21 RXIN I Analog RXIN signal 22 MODRXD I Analog MODRXD signal 1 BEEP O A...

Page 94: ...ircuit PC80 to determine the status of the telephone line It also receives tone DTMF signals during remote control The ring signal detection circuit PC60 detects the ring signals from the telephone line to determine call reception The DC loop dial pulse transmission circuit PC80 turns on and off the DC loop formed in the telephone line to send out dial pulses selection signals The external telepho...

Page 95: ... DC _OFFHOOK signal 8 NCUTYPE1 Open Destination identification signal 1 9 NCUTYPE2 Ground 1 Open 2 Destination identification signal 2 10 NCUTYPE3 Open 1 Ground 2 Destination identification signal 3 11 TELSEL I 3 3 0 V DC TELSEL signal 12 FAXSEL I 3 3 0 V DC FAXSEL signal 13 PLSDIL I 3 3 0 V DC Dial pulse signal 14 EARTH I 3 3 0 V DC EARTH signal 15 DCCONT I 3 3 0 V DC DCCONT signal 16 SHUNT I 3 3...

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