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The image appears blank after scanning.
An unexposed portion of a 35 mm filmstrip is being scanned; move the
filmstrip in the scanner and try again.
Or the Contrast slider on the Color Balance tab is set so that the image
cannot be seen.
Or the histogram sliders on the Levels & Curves tab are set so that the
image cannot be seen.
The previewed or scanned image is not properly centered, or parts of two
images are obtained.
Shift the film in the scanner in small increments until it is properly
positioned. To accomplish this, tap the Reverse or Forward buttons on
top of the scanner, or option-click (Macintosh) or control-click (Win-
dows) the Reverse or Forward buttons in the scanner software.
Images scanned from slides are not focused properly.
Assuming the camera was focused properly when the film was exposed,
you can use the scanner focus control to focus on a slide. Since the
thickness of slide mounts can vary, this feature is needed to determine
the correct plane of the film in the scanner. Click the Auto-Focus Slide
button once to perform auto-focus.
If the focus is still not correct, click the Focus button again; a dialog
box appears asking if you want to perform a manual focus adjustment.
If you click no, auto-focus is performed again. If you click yes, you see a
dialog box that shows the current focus position. You can now change
the focus position (an integer from 1 to 30), by entering another focus
value. For example, if the dialog box displays the value 17, you might
try changing the focus in one step increments, in this case by changing
it to 16 or to 18.
The previewed image is the negative of the actual image.
An incorrect film type is selected; choose the correct data from the Film
Type area of the Settings tab.
