covered under warranty, and need post-sales technical support, you can access our tools and resources
online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User
Guide located at
https://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf
.
•
Product warranties—For product warranty information, visit
https://www.juniper.net/support/warranty/
.
•
JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week,
365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called
the Customer Support Center (CSC) that provides you with the following features:
•
Find CSC offerings:
https://www.juniper.net/customers/support/
•
Search for known bugs:
•
Find product documentation:
https://www.juniper.net/documentation/
•
Find solutions and answer questions using our Knowledge Base:
•
Download the latest versions of software and review release notes:
https://www.juniper.net/customers/csc/software/
•
Search technical bulletins for relevant hardware and software notifications:
https://kb.juniper.net/InfoCenter/
•
Join and participate in the Juniper Networks Community Forum:
https://www.juniper.net/company/communities/
•
Create a service request online:
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool:
https://entitlementsearch.juniper.net/entitlementsearch/
Creating a Service Request with JTAC
You can create a service request with JTAC on the Web or by telephone.
•
Visit
•
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
https://support.juniper.net/support/requesting-support/
xxi
Summary of Contents for SRX5600
Page 1: ...SRX5600 Services Gateway Hardware Guide Published 2020 02 14 ...
Page 23: ......
Page 105: ...LEDs 106 ...
Page 114: ...Figure 51 SRX5K MPC g030309 MPC empty 115 ...
Page 124: ...Port and Interface Numbering 125 ...
Page 130: ...Port and Interface Numbering 131 ...
Page 156: ......
Page 185: ......
Page 193: ...Figure 84 Installing the Front Mounting Hardware for a Four Post Rack or Cabinet 196 ...
Page 239: ......
Page 285: ...c Upload the configuration to RE2 from the USB device 288 ...
Page 372: ...5 CHAPTER Troubleshooting Hardware Troubleshooting the SRX5600 377 ...
Page 373: ......
Page 407: ......
Page 420: ...423 ...
Page 423: ...Restricted Access Area Warning 426 ...
Page 430: ...433 ...
Page 443: ...Jewelry Removal Warning 446 ...
Page 446: ...Operating Temperature Warning 449 ...
Page 456: ...DC Power Disconnection Warning 459 ...
Page 460: ...DC Power Wiring Sequence Warning 463 ...
Page 463: ...DC Power Wiring Terminations Warning 466 ...
Page 466: ...DC Power Disconnection Warning 469 ...
Page 470: ...DC Power Wiring Sequence Warning 473 ...