Ioline FlexJet, Service Manual

Page: 38 / 102

38 Ioline FlexJet Service Manual
Common problems
Good print quality is dependant upon several factors. The type of
paper, environmental conditions, and operator habits are only a
few of the variables that can affect the quality of the plot.
It is important to load paper in the FlexJet—and maintain it—ac-
cording to the guidelines in the FlexJet User Guide . The table
below summarizes the some of the most common difficulties users
encounter. The sections following the table examine each issue in
greater depth.
A marker plot doesn’t start at the correct point on the paper
Cause:
The origin is not set correctly.
Solution:
Position the V-notch where the plot
should start. Press the Set Origin key.
Poor line quality.
Cause:
1. Ink cartridge is improperly
installed.
2. Frame Gap setting is incorrect.
3. Carriage electronics or cables
are damaged.
4. Ink cartridge is dry.
Solution:
1. Remove and reinstall ink car-
tridge.
2. Use the
Control Center
to
adjust frame gap as shown in the
Routine Maintenance chapter
of the FlexJet User Guide .
3. Contact Ioline customer service.
4. Clean or replace cartridge.
The printer does not complete the marker.
Cause:
1. Outdated software.
2. The frame/panel size is mis-
matched between the printer
and the design software.
Solution:
1. For updated firmware, please
contact Ioline Customer Service.
2. Check the panel size in the
software. It should be equal to
the printer panel size.
When a marker plot file is sent, nothing happens.
Cause:
A communication problem has oc-
curred or the printer is in
STOP
(red light) mode.
Solution:
Make certain the communication
port is connected and configured
properly. Position the V-notch where
the plot should start and press the
Set Origin key to put the printer in
START
(green light) mode.