Intel ISP4400 - Server Platform - 0 MB RAM, Product Manual

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7 Solving Problems
This chapter helps you identify and solve problems that might occur while you are using the
system.
Resetting the System
To do this: Press:
Clear system memory, restart POST, and reload the operating system. Reset button or
<Ctrl+Alt+Del>
Cold boot reset, which clears system memory, restarts POST, reloads the
operating system, and halts power to all peripherals. Power off/on
Initial System Startup
Problems that occur at initial system startup are usually caused by incorrect installation or
configuration. Hardware failure is a less frequent cause.
Initial System Startup Checklist
q
Are all cables correctly connected and secured?
q
Are the processors fully seated in their slots on the baseboard?
q
Are all PCI add-in boards fully seated in their slots on the baseboard?
q
Are all switch and jumper settings on the baseboard correct?
q
Are all jumper and switch settings on add-in boards and peripheral devices correct? To check
these settings, refer to the manufacturer’s documentation that comes with them. If applicable,
ensure that there are no conflicts—for example, two add-in boards sharing the same interrupt.
q
Are all DIMMs installed correctly?
q
Are all peripheral devices installed correctly?
q
If the system has a hard drive, is it properly formatted or configured?
q
Are all device drivers properly installed?
q
Are the configuration settings made with the SSU correct?
q
Is the operating system properly loaded? Refer to the operating system documentation.
q
Did you press the system power on/off switch on the front panel to turn the server on
(power-on light should be lit)?
q
Are the system power cords properly connected to the system and plugged into a NEMA
6-15R outlet for 100-120 V
∼
or for 200-240 V
∼
?
q
Is AC power available at the wall outlet?
q
If these items are correct but the problem recurs, see "Specific Problems and Corrective
Actions" on page 73.