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Mechanical damages
Regular use (e.g. wearing out of rubber and plastic parts, moving mechanisms, joints etc.)
Unavoidable event, natural disaster
Adjustments made by unqualified person
Improper maintenance, improper placement, damages caused by low or high temperature, water,
inappropriate pressure, shocks, intentional changes in design or construction etc.
Warranty Claim Procedure
The Buyer is obliged to check the Goods delivered by the Seller immediately after taking the responsibility for
the Goods and its damages, i.e. immediately after its delivery. The Buyer must check the Goods so that he
discovers all the defects that can be discovered by such check.
When making a Warranty Claim the Buyer is obliged, on request of the Seller, to prove the purchase and
validity of the claim by the Invoice or Bill of Delivery that includes the product’s serial number, or eventually
by the documents without the serial number. If the Buyer does not prove the validity of the Warranty Claim by
these documents, the Seller has the right to reject the Warranty Claim.
If the Buyer gives notice of a defect that is not covered by the Warranty (e.g. in the case that the Warranty
Conditions were not fulfilled or in the case of reporting the defect by mistake etc.), the Seller is eligible to
require a compensation for all the costs arising from the repair. The cost shall be calculated according to the
valid price list of services and transport costs.
If the Seller finds out (by testing) that the product is not damaged, the Warranty Claim is not accepted. The
Seller reserves the right to claim a compensation for costs arising from the false Warranty Claim.
In case the Buyer makes a claim about the Goods that is legally covered by the Warranty provided by the
Seller, the Seller shall fix the reported defects by means of repair or by the exchange of the damaged part or
product for a new one. Based on the agreement of the Buyer, the Seller has the right to exchange the
defected Goods for a fully compatible Goods of the same or better technical characteristics. The Seller is
entitled to choose the form of the Warranty Claim Procedures described in this paragraph.
The Seller shall settle the Warranty Claim within 30 days after the delivery of the defective Goods, unless a
longer period has been agreed upon. The day when the repaired or exchanged Goods is handed over to the
Buyer is considered to be the day of the Warranty Claim settlement. When the Seller is not able to settle the
Warranty Claim within the agreed period due to the specific nature of the Goods defect, he and the Buyer
shall make an agreement about an alternative solution. In case such agreement is not made, the Seller is
obliged to provide the Buyer with a financial compensation in the form of a refund.
SEVEN SPORT s.r.o.
Registered Office:
Borivojova 35/878, 130 00 Praha 3, Czech Republic
Headquarters:
Delnicka 957, 749 01 Vitkov, Czech Republic
Warranty & Service Centre:
Cermenska 486, 749 01 Vitkov, Czech Republic
CRN:
26847264
VAT ID:
CZ26847264
Phone:
+420 556 300 970
E-mail:
Web:
www.insportline.cz