Inogen One G3HF Service Manual Download Page 129

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Inogen One G3 Troubleshooting Guide

Power Fault

Expected Behavior

Abnormal Behavior

Fault

Troubleshooting & Repair

No Power

Concentrator beeps and
Inogen logo appears on the
LCD when external power
is plugged in

No response to AC power,
concentrator will not turn on

There is no 3.3V power to the processor

Check power supply power indicator
light to ensure power supply is receiving
power and functioning.

Check that the power cable is correctly
plugged into the circuit board. If
problem still exists, replace the
motherboard

Power Supply

Green light is present on
Power supply and solid

Green light is flashing

Power supply is overheated

Ensure power supply has adequate
ventilation space

Place power supply on a hard surface
instead of carpet

Green light is present on
UPS and solid

Green light is flashing

A short circuit is present

Try a different power supply on the
same concentrator to determine if the
short is in the power supply or the
concentrator. If the short is in the
concentrator replace the power input
harness or the motherboard.

Green light is present on
UPS and solid

Power is intermittent

The cable from the UPS to the concentrator
is damaged due to tightly wrapping the
cord

Wiggle and bend the cord to see if the
power to the concentrator fails. If yes,
replace the power supply

Auto Power

Concentrator runs and
charges battery on DC
automobile power

Automobile receptacle fuse
blows or overheats

The Cigarette lighter adapter plug on the
cord is set improperly

Switch the setting on the cigarette
lighter adapter plug to Wide from
Narrow

96-06434-00 Service Manual, Inogen One G3HF

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Summary of Contents for One G3HF

Page 1: ...INOGEN ONE G3HF OXYGEN CONCENTRATOR SERVICE MANUAL 96 06434 00 01 Revision A Inogen Inc 326 Bollay Dr Goleta CA 93117 Telephone 1 866 765 2800 www inogen net ...

Page 2: ...cement 40 SP 509 Inogen One G3 Compressor Replacement 46 SP 554 Inogen One G3HF Power Cable Replacement 54 SP 555 Inogen One G3HF Product Manifold Replacement 59 SP 556 Inogen One G3HF Feed Waste Manifold Replacement 66 SP 513 Inogen One G3 Accumulator Replacement 73 SP 514 Inogen One G3 Breath Detect Sensor Replacement 82 SP 557 Inogen One G3HF Motherboard Replacement 90 SP 516 Inogen One G3 Filt...

Page 3: ...o secure the replacement parts 2 Many of the screws used on the Inogen One G3 have pre applied loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing 1 While facing the front housing remove the battery from the concentrator by pus...

Page 4: ...sing to the chassis Figure 2 Figure 2 Location of screws 3 With the concentrator still on its front side slide the back housing down and away from the device then lift up to remove Figure 3 Figure 3 Direction to slide housing 4 To remove the front housing place the device on its back side and remove the two screws that secure the front housing to the chassis Figure 4 ...

Page 5: ...hen push down and toward the device to secure the housing in the chassis Figure 5 Housing feet and corresponding chassis grooves 3 Place the device on its front side and repeat step 2 to secure the back housing into the chassis 4 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Figures 2 and 4 Tighten to 3 in lbs 5...

Page 6: ...four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF F...

Page 7: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 8: ...er interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Replacing the User Interface Panel 1 Lay the user interface panel upside down with the underside of the LCD facing upward Remove the two screws securing the LCD to the user interface panel Figure 5 Figure 5 Location of LCD screws Cannula Tube LCD Cable ...

Page 9: ...gure 6 Orientation of LCD cable 5 Re attach the cannula tubing to the cannula connector Figure 4 6 Plug the UIP cable back into the motherboard Figure 3 Double check that the cables are fully seated to ensure a complete connection 7 Test the function of each button and the LCD If anything does not work reseat the cables in the connectors and check for debris in the connectors 8 Re install the four...

Page 10: ... repeat step 2 to secure the back housing into the chassis 4 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 5 Return the concentrator to the upright position 6 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 11: ...contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF Front and Rear Hou...

Page 12: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 13: ...re 4 Remove the user interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel 4 Lay the user interface panel upside down with the underside of the LCD facing upward Remove the two screws securing the LCD to the user interface panel and remove the LCD Figure 5 Figure 5 Location of LCD screw Cannula Tube LCD Cable ...

Page 14: ...igned in the UIP window Figure 5 Tighten screws to 5 in lbs 3 Reconnect the cable to the LCD module Figure 6 Note the location of the red wire Figure 6 Orientation of LCD cable 4 Re attach the cannula tubing to the cannula connector Figure 4 5 Plug the UIP cable back into the motherboard Figure 3 Double check that the cables are fully seated to ensure a complete connection 6 Test the function of e...

Page 15: ... housing in the chassis Figure 7 Housing feet and corresponding chassis grooves 3 Place the device on its front side and repeat step 2 to secure the back housing into the chassis 4 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 5 Return the concentrator to the upright position 6 Slide t...

Page 16: ...ded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3...

Page 17: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 18: ...screws from the receptacle that needs replacing Figure 5 Figure 5 Column Receptacle Screws 5 Remove the receptacle from the molded column tube using a small flathead screw driver if necessary Instructions for Replacing the Column Receptacles 1 Install the column receptacle into the molded column tube ensuring that the clocking lines on the tube are directly on top of the receptacle barb Figure 6 P...

Page 19: ... attach the cannula tubing to the cannula connector 2 Reconnect the UIP cable to the motherboard Figure 3 3 Test the function of each button and the LCD If anything does not work reseat the cables in the connectors and check for debris in the connectors 4 Re install the four screws that connect the user interface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on...

Page 20: ...repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 21: ... required If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP...

Page 22: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 23: ...ure 5 Figure 5 Column Receptacle Screws 5 Remove the receptacle from the molded column tube using a small flathead screw driver if necessary 6 If replacing the Short Molded Column Tube carefully disconnect the feed waste manifold harnesses and the product manifold harness from the motherboard using pliers to pull the white connector off of the pins and away from the motherboard Figures 6 and 7 The...

Page 24: ...ng the Long Molded Column Tube remove the Accumulator Sensor Tube by pushing down on the retaining ring while gently pulling on the tubing Be careful not to apply any force to the pressure sensor Figure 8 Then remove the Column Tube from the Feed Waste Manifold using a small flathead screwdriver Figure 9 Figure 8 Accumulator Sensor Tubing ...

Page 25: ...around the long molded column tube and inserting it into the quick connect fitting on the Accumulator Figure 8 or the manifold harnesses by reconnecting the Product Manifold Harness then the Feed Waste Harnesses to the motherboard Figures 6 and 7 3 Install the column receptacle into the molded column tube ensuring that the clocking lines on the tube are directly on top of the receptacle barb Figur...

Page 26: ...nectors 4 Re install the four screws that connect the user interface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on its back side 6 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 9 then push down and toward the device to secure the housing in the chassis Figure 9 Housing feet and corresponding chassis grooves 7 Place t...

Page 27: ...ceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One...

Page 28: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 29: ... Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Removing the Inlet Tube 1 Remove the Inlet tube from the feed waste manifold using a small flathead screw driver if necessary Figure 5 Be careful not to damage the sealing surface of the manifold barb when removing the tube Figure 5 Inlet Tube and feed waste manifold Cannula Tube LCD Cable ...

Page 30: ...ientation below with the top end of the tube attached to the manifold ensuring that the alignment mark is on top of the manifold barb See Figure 8 Be sure to feed the inlet tube back under the Accumulator tube Seat the tubing as far as possible on to the manifold barb Figure 8 Orientation of Inlet T Tube 2 Attach the bottom end of the new Inlet tube to the inlet union with the other alignment mark...

Page 31: ...hat connect the user interface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on its back side 6 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 9 then push down and toward the device to secure the housing in the chassis Figure 9 Housing feet and corresponding chassis grooves 7 Place the device on its front side and repeat...

Page 32: ...exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen O...

Page 33: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 34: ...rface panel Figure 4 Remove the user interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Removing the Exhaust Tube 1 Remove the Exhaust Tube from the Tube Bracket and Muffler Assembly Figure 5 Figure 5 Exhaust Tube and Tube Bracket and Muffler Assembly Cannula Tube LCD Cable ...

Page 35: ... Product manifold harnesses Figures 6 and 7 Figure 6 Feed Waste Manifold Harnesses Figure 7 Product Manifold Harness 3 Remove the exhaust tube from the feed waste manifold using a small flathead screw driver if necessary Figure 8 Figure 8 Exhaust tube and feed waste manifold 4 Remove the tube from the device ...

Page 36: ...ace panel can now be replaced Plug the LCD cable back into the motherboard Figure 4 Note orientation of red wire Re attach the cannula tubing to the cannula connector 2 Reconnect the UIP cable to the motherboard Figure 3 3 Test the function of each button and the LCD If anything does not work reseat the cables in the connectors and check for debris in the connectors 4 Re install the four screws th...

Page 37: ... repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 38: ...e Inogen One G3 have pre applied loctite to the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Filter Box Lid 1 While facing the front housing remove the battery from the concentrator by pushing down on the blue battery release clip and sliding ...

Page 39: ... separate the filter from the device if necessary Instructions for Replacing the Filter Box Lid 1 Insert the new filter into the allotted space on the chassis and re install the four screws that connect it Figure 2 Tighten screws to 4 5 in lbs 2 Return the concentrator to the upright position 3 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 40: ...If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inoge...

Page 41: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 42: ... user interface panel Figure 4 Remove the user interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Removing the Fan 1 Unplug the fan cable from the motherboard Use pliers if necessary Figure 5 Figure 5 Location of fan connector on motherboard Cannula Tube LCD Cable ...

Page 43: ... two screws holding in the Tube Bracket and Muffler Assembly Then slide the bracket pegs out of the chassis Figure 6 Figure 6 Tube Bracket and Muffler Assembly 3 Unclip the column tubing from the inlet union Figure 7 Figure 7 Column tubing and inlet union Screws Pegs ...

Page 44: ...n the cable as shown in Figure 5 3 Clip the column tube back into the inlet union as shown in Figure 7 4 Slide the Tube Bracket and Muffler Assembly pegs back into the slots in the chassis Align the bracket back into place and reinstall the two screws to 4 in lbs Figure 6 Instructions for Reinstall the Housing 1 To re install the user interface panel plug the LCD cable back into the motherboard Fi...

Page 45: ...ing feet and corresponding chassis groove 7 Place the device on its front side and repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensu...

Page 46: ...used to secure the replacement parts 2 Many of the screws used on the Inogen One G3 have pre applied loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing 1 While facing the front housing remove the battery from the concentrator ...

Page 47: ...lide the front housing down and away from the device then lift up to remove Instructions for Removing the Compressor 1 Locate and remove the two screws that connect the tube bracket to the chassis Figure 3 Remove the tube bracket and set aside Figure 3 Tube bracket screws 2 Remove the four screws attaching the filter box lid to the filter body Figure 4 and remove the filter box lid using a flathea...

Page 48: ...evA Service Manual Inogen One G3HF 48 Figure 4 Filter box lid screws 3 Locate and remove the two screws connecting the compressor feet to the filter body with a 4mm Allen key driver Figure 5 Figure 5 Compressor screws ...

Page 49: ...nscrew the screw and washer connecting the dual feed tube to the chassis Figure 6 Figure 6 Dual feed tube screw and washer 5 Unplug the dual feed tube from the grey inlet union using a flathead screwdriver if necessary Figure 7 Figure 7 Unplug dual feed tube ...

Page 50: ...ove the compressor cable from the motherboard using pliers to press down on the release clip while pulling the connector housing away from the device Figure 8 Do not pull on the compressor wires Figure 8 Detach compressor cable from Motherboard Compressor Cable ...

Page 51: ...96 06434 00 01 revA Service Manual Inogen One G3HF 51 7 Gently lift the compressor away from the device and remove the compressor Figure 9 Figure 9 Remove the compressor ...

Page 52: ...e the tube is fully secured Figure 7 4 Reinstall the screw and washer that attach the other end of the dual feed tube to the chassis tightening the screw to 3 in lbs Figure 6 Over tightening this screw will damage the compressor outlet tube 5 Plug in the compressor cable Figure 8 Double check that the cable housing is locked into the receptacle 6 With all cables and tubing reattached make sure all...

Page 53: ...et and corresponding chassis grooves 2 Replace the two screws that connect the front housing to the chassis Figure 2 Tighten screws to 3 in lbs 3 Return the concentrator to the upright position 4 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 54: ...ur uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF Fro...

Page 55: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 56: ...LCD cable from the user interface panel Figure 4 Remove the user interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Replacing the Power Cable 1 Remove all five 5 screws on the motherboard Figure 5 Figure 5 G3HF Motherboard Cannula Tube LCD Cable ...

Page 57: ...arnesses Locate and disconnect the power cable from the connector on the motherboard Figures 6 and 7 Remove the power cable Figure 6 Power Cable Figure 7 Power Cable removed 3 Install the new power cable by connecting it to the motherboard and aligning the power plug in its designated position on the chassis Figure 8 Figure 8 Properly installed power cable ...

Page 58: ...crews that connect the user interface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on its back side 6 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 9 then push down and toward the device to secure the housing in the chassis Figure 9 Housing feet and corresponding chassis grooves 7 Place the device on its front side and...

Page 59: ...re required If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and ...

Page 60: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 61: ...tube and LCD cable from user interface panel Instructions for Removing the Product Manifold 1 Carefully disconnect the feed waste manifold harnesses and the product manifold harness from the motherboard using pliers to pull the white connector off of the pins and away from the motherboard Figures 5 and 6 Figure 5 Feed Waste Manifold Harnesses Figure 6 Product Manifold Harness Cannula Tube LCD Cabl...

Page 62: ...s tubes attached to the Product Manifold Release the Column B Tube from its quick connect by pushing down on the retaining ring while pulling on the tubing Figure 8 Figure 8 Exhaust Tube and Column Tube 4 Remove the Column A tube from the Product Manifold by pushing down on the retaining ring of the quick connect while pulling the tubing down Figure 9 Then release the accumulator tubing from its q...

Page 63: ...G3HF 63 Figure 9 Column and Accumulator Tubing removal 3 Remove the two screws from the Column Receptacle attached to the Short Column Tube Figure 10 Life the receptacle away from the chassis to free the manifold Figure 10 Column Receptacle screws ...

Page 64: ...d 9 5 Attach the Exhaust tube back onto the Tube Bracket and re clip the Column B tube into the Inlet Union Barb Figure 7 6 Reconnect the Product Manifold Harness then the Feed Waste Harnesses to the motherboard Assure proper connection of the pins Figures 5 and 6 Instructions for Replacing the Housing 1 To re install the user interface panel plug the LCD cable back into the motherboard Figure 4 N...

Page 65: ... repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 66: ...equired If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 5...

Page 67: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 68: ...be and LCD cable from user interface panel Instructions for Removing the Feed Waste Manifold 1 Carefully disconnect the feed waste manifold harnesses and the product manifold harness from the motherboard using pliers to pull the white connectors off of the pins and away from the motherboard Figures 5 and 6 Figure 5 Feed Waste Manifold Harnesses Figure 6 Product Manifold Harness Cannula Tube LCD Ca...

Page 69: ...Inlet Tube 3 Remove both of the two screws from each of the Column Receptacles Figure 8 and 9 Figures 8 and 9 Left Column Receptacle with screws Right Column Receptacle with screws removed 4 Remove the Accumulator Sensor Tubing by pushing down on the retaining ring while gently pulling on the tubing Be careful not to apply any force to the pressure sensor Figure 10 Figure 10 Accumulator Sensor Tub...

Page 70: ...h all tubes attached Figure 11 Figure 11 Manifold and tubing removal 6 Remove all four tubes from the Feed Waste Manifold using a small flat head screw driver or pliers if necessary Short Molded Column Tube Long Molded Column Tube Exhaust Tube and Inlet Tube Figure 12 Figure 12 Feed Waste Manifold and Tubing ...

Page 71: ...sor tube by routing it around the long molded column tube and inserting it into the quick connect fitting on the Accumulator After insertion pull lightly on the polyurethane tubing to ensure that it is fully seated in the quick connect fitting Figure 10 6 Install the Exhaust Tube on the Tube Bracket and Muffler then install the Inlet Tube on the Inlet Union Barb Figure 7 7 Connect the Product Mani...

Page 72: ...ing feet and corresponding chassis grooves 7 Place the device on its front side and repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ens...

Page 73: ...it 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation 4 The barbs on the accumulator cap are delicate and can easily be broken during removal or installation of the tubing Instructions for Remo...

Page 74: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 75: ...e user interface panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Removing the Accumulator 1 Locate and remove the two screws that connect the tube bracket to the chassis Figure 5 This frees the tubes surrounding the accumulator and makes more room for removal Figure 5 Tube bracket screws Cannula Tube LCD Cable ...

Page 76: ...en unclip the Column tube from the Inlet Union Barb Figure 6 Figure 6 Exhaust Tube and Column Tube 3 Locate the column tube attached to the Product Manifold Release the Column B Tube from its quick connect by pushing down on the retaining ring while pulling on the tubing Figure 7 Figure 7 Exhaust Tube and Column Tube ...

Page 77: ...he Accumulator Tube from its quick connect in the Product Manifold by pushing down on the retaining ring while pulling on the tubing Figure 8 Figure 8 Accumulator Tubing removal 5 Detach the Inlet tube from the inlet union barb Figure 9 Figure 9 Tube Bracket Removal ...

Page 78: ... Tubing by pushing down on the retaining ring while gently pulling on the tubing Be careful not to apply any force to the pressure sensor Figure 10 Figure 10 Accumulator Sensor Tubing 7 Carefully slide the Accumulator out of the assembly Figures 11 and 12 Figure 11 Removing Accumulator ...

Page 79: ...ace the accumulator with THV tubing attached into the assembly Figure 11 Ensure the zip tie does not move and is tightly installed Figure 13 Figure 13 Zip Tie Installed 2 Slide the accumulator barb into the housing chassis opening Figure 14 Figure 14 Accumulator barb and Housing chassis opening Housing Chassis Opening Accumulator barb ...

Page 80: ...t and Muffler Assembly pegs back into the slots in the chassis Align the bracket back into place and reinstall the two screws to 4 in lbs Figure 5 Ensure that all tubing is properly routed before screwing down Route the Intake Tube back into the Tube Bracket and Muffler Figure 15 Figure 15 Tube Bracket and Muffler Assembly with routed Intake Tube Instructions for Replacing the Housing 1 To re inst...

Page 81: ... repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 82: ...equired If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 5...

Page 83: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 84: ...e and LCD cable from user interface panel Instructions for Removing the Breath Detect 1 To gain access to the breath detect the motherboard must be removed Locate the compressor cable Detach the compressor cable from the motherboard using long pliers to press down on the release clip while pulling on the wire connector Figure 5 Do not pull on the compressor wires Compressor Cable Cannula Tube LCD ...

Page 85: ...d harness from the motherboard using pliers to pull the white connectors off of the pins and away from the motherboard Figures 6 and 7 Figure 6 Feed Waste Manifold Harnesses Figure 7 Product Manifold Harness 3 Remove the Accumulator Sensor Tubing by pushing down on the retaining ring while gently pulling on the tubing Be careful not to apply any force to the pressure sensor Figure 8 ...

Page 86: ...01 revA Service Manual Inogen One G3HF 86 Figure 8 Accumulator Sensor Tubing 4 Unscrew the five screws that attach the motherboard to the chassis on the back side of the device Figure 9 Figure 9 Motherboard screws ...

Page 87: ... the barb Figure 10 Figure 10 Disconnect fan cable and O2 Sensor Tube 5 With all cables and tubing detached remove the motherboard from the device and set face up 6 Locate the breath detect on the motherboard and unplug the Joiner Tube from the oxygen sensor by pulling the tube off of the barb Figure 11 Figure 11 Disconnect tubing from oxygen sensor 7 Carefully pull the breath detect off of the mo...

Page 88: ...ong molded column tube and inserting it into the quick connect fitting on the Accumulator After insertion pull lightly on the polyurethane tubing to ensure that it is fully seated in the quick connect fitting Figure 8 6 Connect the Product Manifold harness and the Feed Waste Manifold harnesses Figure 7 and 6 7 Plug the compressor cable back into the motherboard Figure 5 Instructions for Replacing ...

Page 89: ... repeat step 6 to secure the back housing into the chassis 8 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 9 Return the concentrator to the upright position 10 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 90: ...If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inoge...

Page 91: ...the user interface panel to lift it about a centimeter off the device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard ...

Page 92: ...e panel Figure 4 Remove cannula tube and LCD cable from user interface panel Instructions for Removing the Motherboard 1 Locate the compressor cable Detach the compressor cable from the motherboard using long pliers to press down on the release clip while pulling the connector housing Figure 5 Do not pull on the compressor wires Compressor Cable Cannula Tube LCD Cable ...

Page 93: ...d harness from the motherboard using pliers to pull the white connectors off of the pins and away from the motherboard Figures 6 and 7 Figure 6 Feed Waste Manifold Harnesses Figure 7 Product Manifold Harness 3 Remove the Accumulator Sensor Tubing by pushing down on the retaining ring while gently pulling on the tubing Be careful not to apply any force to the pressure sensor Figure 8 ...

Page 94: ...01 revA Service Manual Inogen One G3HF 94 Figure 8 Accumulator Sensor Tubing 4 Unscrew the five screws that attach the motherboard to the chassis on the back side of the device Figure 9 Figure 9 Motherboard screws ...

Page 95: ... the chassis pegs are aligned with the holes in the motherboard Then reattach the accumulator tubing and the oxygen sensor tubing Figure 10 Gently pull on each tube cable to ensure a complete connection 4 Reinstall the five screws that attach the motherboard to the chassis Figure 9 Tighten screws to 4 5 in lbs 5 Install the sensor tube by routing it around the long molded column tube and inserting...

Page 96: ...nterface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on its back side 6 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 11 then push down and toward the device to secure the housing in the chassis Figure 11 Housing feet and corresponding chassis grooves 7 Place the device on its front side and repeat step 6 to secure th...

Page 97: ...s are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF Front and Rear Housing Replacement on Page 3 Follow steps 1 5 for Instructions for Removing the Housing Instructions for Removing the Filter Body 1 With the unit upright unscrew the bottom center screw on the motherboard Figure 1 Th...

Page 98: ...he Tube Bracket and Muffler Assembly Then slide the bracket pegs out of the chassis Figure 3 Figure 3 Tube Bracket and Muffler Assembly 4 Unscrew the two screws attaching the filter body to the chassis and unplug the tubing from the filter body Figure 4 Plug this tube onto the same barb on the new filter body Screws Pegs ...

Page 99: ... on the underside of the device with a 4mm Allen wrench Figure 5 Figure 5 Compressor screws 5 Carefully slide the filter body out of the chassis to remove Instructions for Replacing the Filter Body 1 To replace the filter body housing place the Overmolded mount on top of the filter body housing Torque the four screws to 6 in lbs in the following order Figure 6 Tubing ...

Page 100: ...e four screws that attach it to the filter body Figure 2 4 Replace the two screws attaching the Filter Body to the Chassis Figure 4 Torque to 6 in lbs 4 Insert the Tube Bracket pegs into the slots in the chassis Figure 3 Replace the two screws holding in the Tube Bracket and Muffler Assembly Torque to 4 in lbs 4 Make sure the other end of the filter body tubing is oriented in its designated space ...

Page 101: ...e housing in the chassis Figure 8 Housing feet and corresponding chassis grooves 3 Place the device on its front side and repeat step 2 to secure the back housing into the chassis 4 Replace the two screws that connect the back housing to the chassis and the two screws that connect the front housing to the chassis Tighten screws to 3 in lbs 5 Return the concentrator to the upright position 6 Slide ...

Page 102: ... the replacement parts 2 Many of the screws used on the Inogen One G3 have pre applied loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing 1 While facing the front housing remove the battery from the concentrator by pushing dow...

Page 103: ...the chassis Figure 2 Figure 2 Location of screws 3 Slide the front housing down and away from the device then lift up to remove Instructions for Removing the Tube Bracket 1 Remove the two screws holding in the Tube Bracket and Muffler Assembly Then slide the bracket pegs out of the chassis Figure 3 Figure 3 Tube Bracket and Muffler Assembly 2 Remove the tube bracket Screws Pegs ...

Page 104: ...for Replacing the Housing 1 Place the device on its back side 2 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 4 then push down and toward the device to secure the housing in the chassis Figure 4 Housing feet and corresponding chassis grooves 3 Replace the two screws that connect the front housing to the chassis Figure 2 Tighten screws to 3 in lbs 4 Return ...

Page 105: ...ses please contact Inogen for a screw replacement kit 1 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF Front a...

Page 106: ...he device being careful not to pull on the cables that are connected to the user interface panel With the UIP cable connector exposed on the motherboard gently unplug the UIP cable from the motherboard Figure 3 Figure 3 Unplug UIP cable from motherboard 3 Gently unplug the cannula tube and the LCD cable from the user interface panel Figure 4 Remove the user interface panel ...

Page 107: ... interface panel Instructions for Replacing the LCD Cable 1 Remove the power cable from the user interface panel and install the new LCD cable Fold the cable as shown in Figure 5 Note the location of the red wire Figure 5 Orientation of LCD cable Instructions for Replacing the Housing Cannula Tube LCD Cable ...

Page 108: ...t connect the user interface panel to the chassis Figures 1 and 2 Tighten screws to 5 in lbs 5 Place the device on its back side 6 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 6 then push down and toward the device to secure the housing in the chassis Figure 6 Housing feet and corresponding chassis grooves 7 Place the device on its front side and repeat s...

Page 109: ...pre applied loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing Refer to SP 502 and SP 550 Inogen One G3HF Front and Rear Housing Replacement on Page 3 Follow steps 1 5 for Instructions for Removing the Housing Instructions for...

Page 110: ...ers to push down on the release clip while pulling on the cable housing Figure 2 Do not pull on the compressor wires Figure 2 Detach compressor cable from motherboard 3 Remove the screw and washer that connect the dual end of the feed tube to the chassis Figure 3 Figure 3 Dual feed tube screw and washer Compressor Cable ...

Page 111: ...ew driver to push the tube off of the connector Figure 4 Figure 4 Remove feed tube from inlet union 5 Unscrew the two screws on the front of the device and the bottom center screw on the back of the device that connect the filter body to the chassis Figures 5 and 6 Figure 5 Location of front screws Figure 6 Location of rear screw Feed tube and inlet ...

Page 112: ... one end of the dual feed tube off of the compressor at a time Figure 8 by pushing the tube down between the barbs Be careful not to damage the sealing area of the barb during removal Figure 8 Remove dual feed tube from compressor Instructions for Replacing the Dual Feed Tube 1 Use the same technique to install the new dual feed tube to the compressor Use pliers to push the tube onto the connector...

Page 113: ...is Figure 10 Use these grooves to guide the whole compressor assembly into the device Figure 10 Filter body grooves 3 Reattach the two screws on the front of the device and the bottom center screw on the back of the device that connect the filter body to the chassis Figures 5 and 6 Tighten screws to 6 in lbs and 4 5 in lbs respectively 4 Reinstall the screw and washer that connect the dual end of ...

Page 114: ...back through the tube bracket Instructions for Replacing the Housing 1 Place the device on its back side 2 Seat the feet of the front housing into the corresponding grooves on the chassis Figure 11 then push down and toward the device to secure the housing in the chassis Figure 11 Housing feet and corresponding chassis grooves 3 Place the device on its front side and repeat step 2 to secure the ba...

Page 115: ...d loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing 1 While facing the front housing remove the battery from the concentrator by pushing down on the blue battery release clip and sliding the device away Figure 1 Figure 1 Dire...

Page 116: ...using down and away from the device then lift up to remove Figure 3 Figure 3 Direction to slide housing Instructions for Removing the Column Latch 1 With the device still on its front side locate the spring nest spring and column latch assembly Gently pull the spring nest away from the chassis and remove the spring nest and spring together Figure 4 ...

Page 117: ...s Figure 5 Figure 5 Column latch removal Instructions for Replacing the Column Latch 1 Slide the new column latch into the chassis with the slanted end of the latch pointed downward and the small circular spring attachment on top See figure 5 for orientation 2 Assemble the spring and spring nest together with the spring wrapped around the circular spring attachment Figure 6 ...

Page 118: ...ment on the column latch 4 Carefully press down on the spring nest and spring to set the spring nest tabs into the grooves in the chassis Figure 7 Figure 7 Properly seated spring nest and column latch 5 If the column latch isn t fully seated against the bottom of its space in the chassis as shown in Figure 7 push the column further into the device until it clicks in place 6 If replacing both colum...

Page 119: ...oves on the chassis Figure 8 then push down and toward the device to secure the housing in the chassis Figure 8 Housing feet and corresponding chassis grooves 2 Replace the two screws that connect the back housing to the chassis Figure 2 Tighten screws to 3 in lbs 3 Return the concentrator to the upright position 4 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 120: ...pplied loctite on the threads These loctite screws can be re used up to four times before replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit Instructions for Removing the Housing 1 While facing the front housing remove the battery from the concentrator by pushing down on the blue battery release clip and sliding the device away Figure 1 Figure 1...

Page 121: ... the device still on its back side unscrew the two tube bracket screws Figure 3 slide the pegs out of the filter body and set aside the tube bracket 2 Disconnect the manifold tube corresponding to the receptacle being removed Do this by pressing down on the retaining ring while pulling gently on the tubing Unclip the long column tube from the inlet union barb Figure 3 Tube bracket screws Manifold ...

Page 122: ...ion to pull column 4 Remove the receptacle filter disc by blowing it out of the receptacle with compressed air Set aside for later reinstallation 5 Using a T10 torx driver unscrew the receptacle from the underside of the chassis while pressing down on the column latch to lower the column latch teeth Figure 5 Remove the receptacle through the bottom of the device slowly pulling the tubing through t...

Page 123: ... isn t fully seated against the top of its space in the chassis push the column into the device until it clicks in place Figure 6 Figure 6 Correctly installed column Note location of column latch 4 Reattach the receptacle tubing to its quick connect on the manifold Figure 3 Gently pull on the tubing to ensure a complete connection 5 If replacing both column receptacles repeat procedure for the oth...

Page 124: ...ves on the chassis Figure 8 then push down and toward the device to secure the housing in the chassis Figure 8 Housing feet and corresponding chassis grooves 3 Replace the two screws that connect the front housing to the chassis Figure 2 Tighten screws to 3 in lbs 4 Return the concentrator to the upright position 5 Slide the battery back into the chassis Ensure the battery clip is fully seated ...

Page 125: ...ore replacement screws are required If exceeded four uses please contact Inogen for a screw replacement kit 3 The connectors for the LCD and User Interface Panel are delicate and should be handled carefully They must be inserted into the connector straight and be clean of all debris or contamination in order to ensure proper LCD and User Interface Panel Operation 4 The barbs on the accumulator cap...

Page 126: ... the receptacle washers from the housing Figure 2 Figure 2 Receptacle washer 4 See SP 521 Inogen One G3 Column Latch Replacement for instructions on removing the column latches 5 See SP 503 Inogen One G3 User Interface Panel Replacement for instructions on removing the user interface panel 6 See SP 557 Inogen One G3 Motherboard Replacement for instructions on removing the motherboard 7 Remove chas...

Page 127: ...G3HF Fan Replacement for instructions on removing the Fan 13 Now that all parts have been removed from the chassis they can be installed onto the new chassis 14 See SP 553 Inogen One G3HF Fan Replacement for instructions on replacing the fan 15 See SP 509 Inogen One G3 Compressor Replacement for instructions on removing the compressor filter body filter assembly and all attached tubing 16 See SP 5...

Page 128: ...tacle washers Figure 2 then see SP 522 Inogen One G3 Column Receptacle Replacement for instructions on replacing the column receptacles attached tubing columns and tube bracket 24 Replace the two lower grommets that hold the receptacle tubing in place Figure 1 25 See SP 550 and SP 502 Inogen One G3HF Front and Rear Housing Replacement for instructions on replacing the housing ...

Page 129: ...supply on a hard surface instead of carpet Green light is present on UPS and solid Green light is flashing A short circuit is present Try a different power supply on the same concentrator to determine if the short is in the power supply or the concentrator If the short is in the concentrator replace the power input harness or the motherboard Green light is present on UPS and solid Power is intermi...

Page 130: ...displays the Inogen logo on the LCD screen and beeps when a battery is inserted Empty battery voltage 12 0V Full battery voltage 16 8V No reaction when battery is installed Battery stays at 0 while external power is present Battery Icon is flashing on the LCD screen The battery is depleted or not recognized by the concentrator Remove and reinsert the battery or apply external power to bring the co...

Page 131: ...r Message Pressure Error The system pressure alarm has triggered Error 4 check that the system pressure is not greater than 30 PSI Error 4B check that the columns are properly installed SW version 1 1 may have false alarms for error 4B and should be updated to the latest SW revision to resolve the false errors Error 16 No Error Message System Current Error The compressor likely did not start when ...

Page 132: ... environment for 10 minutes and then restart the concentrator If the problem persists replace the motherboard Battery Error No Error Message Battery Error The concentrator is not communicating with the battery Shut down the concentrator remove the battery and the restart the concentrator and replace the battery If the problem persists turn off the concentrator and allow the battery to charge for 4...

Page 133: ...o the compressor output so that it is all the way flush against the end of the barb Rotate the tubing so that the compressor does not hit the rear wall of the chassis Check that the compressor mounts are not torn Concentrator makes a whistling sound during part of the operating cycle Product manifold check valve may have debris in it or may be misassembled Replace the product manifold 4 Software I...

Page 134: ...One G3HF 162 Tool Notes T10 Torx Driver Small Flathead Screwdriver Pliers Scissors 1 8 Hex Driver Ultrasonic Oxygen Analyzer Invacare Check O2 Plus Ultrasonic Oxygen Analyzer Salter Labs ProO2 Check Elite Inogen Spanner Wrench For cannula barb removal ...

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Inogen One G3HF, Service Manual

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