Chapter 5
5
Service and Warranty
Service
RGX™ Gateway service tasks should be performed only by qualified personnel under the following
conditions.
x
Perform service tasks
only
in a nonhazardous area.
x
If an external power source is connected, de-energize the power source before servicing the unit.
x
Ensure the unit is powered off; observe the power-button indicator light is off.
x
Use only approved Industrial Scientific parts and accessories.
x
Work on a nonconductive surface in a well-lit area.
x
Wear grounding straps to prevent electrostatic discharge (ESD), which can cause damage to the unit's
electronics.
x
To support ingress protection, refer to Table 5.1 and tighten the items to their stated torque values.
x
When working with the magnet mounts, the following apply.
o
Do not drill or abrade magnets; their powdered form is highly flammable.
o
Use protective gloves and eyewear to avoid a potentially severe pinch injury, cut, or splinter.
Service tasks that can be completed by Industrial Scientific customers are described in this "Product
Manual." Table 5.1 indicates which parts and components are customer replaceable. All other service tasks
should be performed
only
by Industrial Scientific or its authorized service centers.
Supplies
Torx screwdriver set
x
T10 bit for port cap replacement
x
T20 bit for conduit-hub plug removal or installation
x
T25 bit for case fasteners
x
T30 bit for wall mounts
Open-end wrenches
x
1/4
″
for port cap replacement
x
3/8
″
for conduit-hub plug removal or installation
x
3/4
″
for vent replacement
x
18 mm for vent replacement
Document Number: 0000037533
DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A
Modified: 2018-05-25 13:18:14 EDT
State:In Work
INDUSTRIAL SCIENTIFIC CORPORATION
Title: PRODUCT MANUAL RGX GATEWAY-EN-1
Eng:
Drawing No: 17158071-1
Drawn By: Gaygan, Nancy
Created: 2018-05-16 10:24:51 EDT
Rev: 1
Printed By: Kuzmich, Bob
Int: 1.5
Date:May 29, 2018
