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Maintenance ................................................................................................ 12-2

Cleaning tips ........................................................................................ 12-2
Cleaning the scanning area ................................................................ 12-2
Cleaning the ADF rollers .................................................................... 12-3
Cleaning the drum charge wire and the print head .......................... 12-3
Replace the toner cartridge................................................................. 12-4
Replacing the drum cartridge ............................................................. 12-6

Troubleshooting .......................................................................................... 12-8

Document jams .................................................................................... 12-8
Paper jams ......................................................................................... 12-10
LCD error messages .......................................................................... 12-13
“Check Message” printouts ............................................................... 12-16
Error code .......................................................................................... 12-17
Machine errors .................................................................................. 12-19
Faxing errors ..................................................................................... 12-19
Copying errors ................................................................................... 12-20
PC printing errors [CD] .................................................................... 12-20
Scanner errors [CD] .......................................................................... 12-20
Print quality problems ...................................................................... 12-21
If you cannot solve the problem ........................................................ 12-23

Chapter

Maintenance & Problem solving

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Summary of Contents for sx1480

Page 1: ......

Page 2: ...U T standard image data compression method As JBIG compresses the data more efficiently than MMR it is especially effective when transmitting halftone grayscale image document Trademarks Imagistics is...

Page 3: ...ur machine The Manuals There are two manuals for this machine the printed manual and the electronic manual The description for each manual is as follows Printed Manual This operation manual Precaution...

Page 4: ...er size setting 1 11 Adjusting the speaker volume 1 12 Initial setup 1 13 Clearing stored settings 1 13 Getting started 1 13 Specifying initial settings 1 14 Using the Energy Save mode 1 17 Installing...

Page 5: ...nual redial 4 6 Reviewing or canceling commands 4 7 To review or cancel command 4 7 Reviewing or canceling parts of a broadcast 4 8 Printing a delayed command list 4 8 Printing a stored document 4 8 V...

Page 6: ...2 Changing your machine to the Copy mode 7 2 Display in the copy standby mode 7 2 Memory overflow message 7 2 Making copies 7 3 Making copies 7 3 Basic copy settings 7 4 Selecting the document type 7...

Page 7: ...scanner setting 10 9 Chapter 11 Report Lists 11 1 Table of the lists and journal 11 2 Activity journal 11 4 Setting the activity journal 11 4 Printing an activity journal manually 11 4 Setting the pri...

Page 8: ...Print quality problems 12 20 If you cannot solve the problem 12 23 Appendix Index AI 1 Specifications AI 2 General AI 2 Fax AI 3 Copy AI 3 Printer AI 3 Scanner AI 4 Consumable items AI 4 Index AI 5...

Page 9: ...telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the...

Page 10: ...15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and...

Page 11: ...machine up in a level vibration free location Near a phone jack an AC power outlet Your machine uses a standard modular telephone jack The power cord is about 6 5 feet long when stretched to its limit...

Page 12: ...draw downs which could damage your machine Plug in the power cord Plug the power cord carefully and completely into a wall outlet Do not leave any portion of the electrical cord s metal plugs exposed...

Page 13: ...e left and right sides of the cassette tray General precautions Never disassemble your machine Disassembling your machine can cause serious injury to you and damage to your machine Never handle your m...

Page 14: ...red specifically for your machine may affect the operation of your unit Storing the cartridges Store the cartridges in a location that meets the following requirements Free from direct sunlight Away f...

Page 15: ...edness Stock certificates Legal documents Food stamps Postage stamps canceled or uncanceled Checks or drafts drawn by government agencies Internal revenue stamps canceled or uncanceled Passports Immig...

Page 16: ...damage to your machine NOTE A note describes helpful hints restrictions and how to avoid problems The names of the keys on the control panel Items that appear on the LCD LCD The Liquid Crystal Displa...

Page 17: ...Installing the drum and toner cartridges 1 9 Plug in and power up 1 11 Loading paper and adjusting the paper size setting 1 11 Adjusting the speaker volume 1 12 Initial setup 1 13 Clearing stored sett...

Page 18: ...canner driver CD Document tray Telephone line cable Ferrite core Drum cartridge Toner cartridge NOTE The appearance of the AC power cord and telephone line cable vary according to countries The toner...

Page 19: ...pass tray Automatic document feeder ADF Control panel Paper cassette 2nd paper cassette Option 1st side cover 2nd side cover Front cover Paper level Indicator Document guides Document tray Document ex...

Page 20: ...prompted during operation 8 Doc Size Instructs the machine to scan Auto Letter Half letter or Legal size documents When you select Auto custom size documents up to 35 43 in 900 mm in length can be aut...

Page 21: ...rding to the mode the machine is in 17 Speed Dial Group Press this key once and enter the three digit code to dial a pre registered fax or phone number Also press this key twice and enter a group numb...

Page 22: ...24 23 Macro keys Programming the Macro keys can reduce a multi step operation into a one touch executable See Macro keys on page 8 4 for more information 24 One Touch keys Instantly dials a pre regis...

Page 23: ...Making connections Telephone line connection Attach the supplied ferrite core to the telephone line cable as illustrated below Plug the telephone line cable into the LINE jack and the other end to th...

Page 24: ...le Then plug the handset cord into the PHONE 1 jack of your machine LINE PHONE1 PHONE2 LINE PHONE1 PHONE2 PHONE1 PHONE2 LINE spacer handset cradle Connecting an external phone Plug the external phone...

Page 25: ...toner cartridges 1 Pull the release lever to open the side cover 2 Open the front cover 3 Turn the toner cartridge locking lever to the left unlock position 4 Unpack the drum cartridge from its carton...

Page 26: ...bute the toner evenly inside the cartridge NOTE Do not touch the roller of the toner cartridge 6 Slide the toner cartridge into the machine firmly until it locks into place 7 Turn the cartridge lockin...

Page 27: ...ounded AC outlet 2 Turn on the power switch The markings are international standards I means on O means off It will take a few seconds for the machine to warm up The machine will show Warming up NOTE...

Page 28: ...volume 1 Press COPY4FAX4SCAN to switch the machine to the fax mode Fax Ready Fev 10 2006 2 15pm 2 Press Monitor Monitor Enter 3 Press Enter You will hear a dial tone 4 Press or to adjust the volume Te...

Page 29: ...e countries you are required by law to indicate your name and fax number on every fax you send You must therefore store your name or company name and fax number in your machine before using it Every f...

Page 30: ...stance to set 2 15 PM on February 10 2006 press 0 2 1 0 0 6 1 4 1 5 To change a digit press to move the cursor left or to move it right Then enter the correct digit 6 Press Enter to save the clock set...

Page 31: ...Your Fax Number 1 800 243 5556_ 18 Use the numeric keys to enter your fax number This number can contain up to 20 characters To enter a symbol before your country code Press Pause Dial Options To ente...

Page 32: ...to be shown at the top of faxes you send Usual TTI TTI 1 Enter 27 Press or to select TTI 1 TTI 2 or TTI 3 28 Press Enter to save the setting and continue Idle time setting for switching to the Energy...

Page 33: ...in the Energy Save mode To recover from Energy Save mode press any key on the control panel When your machine receives a fax message during energy save mode the machine will wake up To change the Ener...

Page 34: ...n Installing drivers CD To use your machine as a printer or a scanner install the drivers on the supplied CD to your computer For further information of installing printer driver and scanner driver se...

Page 35: ...2 Switching the machine mode 2 2 Entering characters 2 2 Backup memory 2 3 Selecting a function 2 4 Function table 2 5 Document and paper handling 2 10 Document handling 2 10 Paper handling 2 12 Chapt...

Page 36: ...nsmission When programming any function settings Entering characters Certain settings allow you to enter characters for your TTI your name remote fax s name or others To enter letters or other charact...

Page 37: ...haracter you want to enter using the or keys 3 To enter a character press Enter 4 If you want to enter another character repeat steps 1 to 3 Otherwise go to next step 5 Press Enter to save it Editing...

Page 38: ...hen 2 then 1 then 0 the numeric key zero then 1 then Enter Searching for a function using the cursor key Even if you don t remember the exact commands needed for an operation you can search for and en...

Page 39: ...Settings 01 Cassette Size Sets paper size for the paper cassette Ltr Legl HLtr 2 16 02 Protect Passcode Sets the passcode for using the security features 9 2 03 Soft Key Assigns a function to a soft...

Page 40: ...ry scanning contrast Super fine resolution Normal Fine S Fine Gray Lightest Light Normal Dark Darkest 400dpi 600dpi 10 5 02 Print Parameters You can set the following settings for fax reception Reduct...

Page 41: ...off Off On 10 7 6 Combine Turns combine copy on off Off On 7 8 10 7 7 Resolution Sets the copy resolution 600 dpi 300 dpi 7 11 10 8 8 Copy Charge Sets the copy charge per page 00 00 00 00 99 99 9 10...

Page 42: ...document to be retrieved by other F code compatible fax machine 6 8 2 Erase Document 1 Polling Document Erases a document stored for polling trans mission 4 17 2 F Code Document Erases a document sto...

Page 43: ...t Prints the list of F code boxes 11 3 14 F Code Doc List Prints the list of documents stored in the F code boxes 11 3 15 Batch Box List Prints the list of batch boxes 11 3 16 Batch Doc List Prints th...

Page 44: ...35 0 to 128 0 g m2 52 0 to 105 0 g m2 Thickness 0 05 to 0 15 mm 0 07 to 0 12 mm Document type Plain paper Plain paper In the real time transmission with super fine resolution 8 5 14 in 216 356 mm Thin...

Page 45: ...The scanned area is shown below Letter Legal Fax 8 2 in 208 mm Copy 8 5 in 216 mm Fax 0 08 in 2 0 mm Copy 0 in 0 mm Fax 0 1 in 2 5 mm Copy 0 in 0 mm Scanned area Loading documents in the ADF 1 Insert...

Page 46: ...tter 20 sheets Custom sized paper can be used for PC printing only A5 sized paper cannot use for PC printing but A5 is available Do not use envelopes with double flaps or pressure seals since these do...

Page 47: ...in 3 mm Printable area Loading paper into the paper cassettes NOTE After you load paper into the paper cassettes you need to set the paper size you loaded See Setting of the paper size on page 2 16 1...

Page 48: ...jams do not refill this paper cassette without first removing any remaining paper In other words do not just add sheets to an already loaded stack 5 Pinch the side paper guide and adjust to the width...

Page 49: ...ncy film or custom sized paper use the bypass tray NOTE Only use print media specified under Acceptable paper size on page 2 12 to avoid paper jams and print quality problems 1 Open the bypass tray on...

Page 50: ...loading paper into the paper cassette you need to set the correct paper size by using the following procedure 1 Press Menu 2 1 0 1 Enter 1st Cassette Ltr Enter 2 Press or to select the paper size you...

Page 51: ...a one touch number 3 5 How to dial using a one touch key 3 6 Speed dial numbers 3 7 Adding or editing a speed dial number 3 7 Erasing a speed dial number 3 7 How to dial using a speed dial number 3 8...

Page 52: ...tween 001 and 160 160 Call groups Call groups are sets of fax numbers that make it easy to send the same fax message to several locations Your machine can store up to 200 numbers in each group with up...

Page 53: ...nds If you must wait for another dial tone or signal at any point in the dialing sequence enter a pause You can change the pause length See page 10 6 Press once the soft key that Pause Dial Opt is ass...

Page 54: ...to move the cursor and press Cancel to erase the number Then enter the correct digit 5 Press Enter 01 Name Upper _ 6 Use the numeric keys to name the one touch key The name can hold up to 24 character...

Page 55: ...the correct number 5 Press Enter 01 Name Upper _ 6 Use the numeric keys to name the one touch key The name can hold up to 24 characters Regarding how to enter the character see Entering character on...

Page 56: ...ssing COPY4FAX4SCAN 2 Place the document on the ADF 3 Adjust the document resolution and contrast 4 Open the one touch key panel and press the desired one touch key One touch phone dialing NOTE To con...

Page 57: ...mber 5 Press Enter 001 Name Upper _ 6 Use the numeric keys to enter the speed dial name The name can hold up to 24 characters Regarding how to enter characters see Entering character on page 2 2 To ch...

Page 58: ...Speed Dial No S_ 5 Use the numeric keys to enter the three digit identifier for the speed dial number The machine will show the name or fax number you have stored Sales division S001_ 6 Press Start P...

Page 59: ...numbers you want to store into the call group by pressing the one touch key or Speed Dial Group followed by three digit code A comma will automatically be inserted between each number 01 Enter One T...

Page 60: ...l 4 To erase another call group repeat the procedure from step 2 Otherwise press Reset to exit and return to the standby mode How to dial using a call group Press this key twice Enter group number Pre...

Page 61: ...make a phone call See page 1 8 2 Press tel index The machine shows the first listing in your phone directory Telephone Index A Asian partner 01 The phone directory sorts entries in the following order...

Page 62: ...ying until one of the following occurs It successfully reaches the other number It has attempted the maximum number of redials and has still not connected If it was a regular phone call You will have...

Page 63: ...ling 4 6 Manual redial 4 6 Reviewing or canceling commands 4 7 To review or cancel command 4 7 Reviewing or canceling parts of a broadcast 4 8 Printing a delayed command list 4 8 Printing a stored doc...

Page 64: ...repeatedly to select the resolution Scanning contrast Setting the scanning contrast allows you to compensate for any excessive lightness or dark ness as the case may be of the document pages you are s...

Page 65: ...hook dialing by pressing the soft key in which Monitor is assigned or by using an external telephone handset When the machine s memory is full In Real time transmission the next page will not scan unt...

Page 66: ...rt you have given your machine a command This command number appears on the first line of the LCD for a few seconds You will need to know this command number if you want to cancel the transmission or...

Page 67: ...Tx appears and press Enter Then select Off and press Enter to turn off the memory transmission or If you assigned Memory Tx to a soft key page 8 2 turn off the memory trans mission by simply pressing...

Page 68: ...first line of the LCD Auto Redial Feb 10 2006 2 15pm You can change the redial time and interval settings See Fax settings on page 10 5 If you want to end the redial procedure delete the redial comman...

Page 69: ...nd number and the phone number it will dial Here you see Command No 01 and the number it s set to dial If the command is to send a broadcast see page 4 11 Broadcast appears instead of the phone number...

Page 70: ...you want to cancel a different number go back to step 5 If you want to go back to reviewing or canceling another command press To stop reviewing or canceling commands press Reset Printing a delayed co...

Page 71: ...ABC OK 10 2 14 15 Starting date and time DD MM HH MM format Result of fax transaction OK Transaction was successful Error code Transaction failed Page 12 17 NOTE You can print the result of a fax tra...

Page 72: ...character 3 2 Delayed Use this to make a delayed transmission 4 12 Batch Tx Stores a document for batch transmission 4 13 Select TTI Choose the TTI to use This can also disable TTI sending 4 16 Cover...

Page 73: ...roadcast soft key 4 Enter the first fax number as usual Use either a one touch key a speed dial number a call group or a regular number dialed from the numeric keys Press Start 1111 5 To add more fax...

Page 74: ...t day of the month followed by the current time in 24 hour format Delayed Enter Time 10 14 15 5 Use the numeric keys to enter the day of the month and the time when in which you want to send the delay...

Page 75: ...Use the numeric keys to enter the fax number as if you were performing a transmis sion The number can be up to 40 characters in length To change a number press or to move the cursor press Cancel to e...

Page 76: ...nts 2 Press Advanced Functions until Batch Tx appears on the LCD then press Enter Batch Tx Enter or Press the Batch Tx soft key 3 The machine shows the following display Select Batch Box 1 111 1111 4...

Page 77: ...fore proceeding See Erasing a document stored in a batch box on page 4 15 To erase an empty batch box 1 Press Menu 3 5 2 then Enter Select Batch Box 1 9 5551023 2 Use the numeric key to enter the batc...

Page 78: ...to 1 16 for each transmission Also you can tell the machine whether or not to send the TTI information IMPORTANT In some countries you are required by law to indicate your name and fax number on ever...

Page 79: ...eception mode on page 5 2 3 Place the document on the ADF and adjust the fax resolution and contrast 4 Press Menu 4 1 1 then Enter Your machine will scan the document into memory and return to the sta...

Page 80: ...nceled This feature does not work for polling page 4 17 or F code bulletin box polling page 6 8 NOTE If you assign Fax Copy to a soft key page 8 2 you can turn the Fax Copy on or off by simply pressin...

Page 81: ...ax number you have entered in the Initial settings page 1 14 to 1 16 will be pre populated in the cover page automatically NOTE If you assigned Cover Page to a soft key page 8 2 you can turn the Cover...

Page 82: ...Dial prefix feature To dial using the numeric keys 1 Place the document on the ADF 2 Press Advanced Functions repeatedly until Dial Prefix N appears then press Enter to enter an N or If you assigned D...

Page 83: ...lly 5 4 Switch between the automatic or manual reception mode 5 4 If the paper runs out during fax reception 5 5 Settings for fax reception 5 6 Setting the number of rings 5 6 Print settings 5 6 Advan...

Page 84: ...f you assigned Auto Rx to a soft key page 8 2 you can toggle between Manual reception Tel Ready and Automatic reception you have set by pressing that key Manual reception mode Tel Ready mode Use it if...

Page 85: ...the default setting is twice If you don t answer the call while ringing your machine answers the call automati cally If a caller sends a fax your machine begins receiving it If a voice call comes in y...

Page 86: ...nes will wait several seconds to hear reception tones from your machine you have about 30 seconds to walk to your machine and press Start Switch between the automatic or manual reception mode 1 Make s...

Page 87: ...t of paper in the 1st cassette 1st Cassette Please Supply Paper Out of paper reception If your machine runs out of paper it stores up to 250 fax receptions in its memory This is called out of paper re...

Page 88: ...scription Auto Automatically reduces printouts at variable rates down to a mini mum of 50 Tries to reduce printout to fit on one sheet of your selected paper size If it cannot print the image at 100 s...

Page 89: ...o adjust the print settings Default setting Rx reduction rate Auto Reduction margin 40 mm Half page reception Off Paper save Off 1 Press Menu 2 2 0 2 then Enter The machine shows the current reduction...

Page 90: ...he special dialing character 3 3 Delayed Use this to make a delayed transmission 4 12 Batch Tx Stores a document for batch transmission 4 13 Select TTI Choose the TTI to be sent Also it can cancel TTI...

Page 91: ...umbers in their machine With Block Junk Fax activated your machine would reject faxes from these machines Access codes can cause confusion If an autodialer entry ends with extra codes such as long dis...

Page 92: ...a number from the list 1 Press Menu 2 2 1 0 then Enter Block Junk Fax Mode2 Enter 2 Press Enter Select BlockJunk No 01 5553038_ 3 Press or until you see the number you want to clear 4 Press Cancel 01...

Page 93: ...chine for regular polling 1 Make sure the document is inserted in the remote fax machine 2 Press Advanced Functions until Polling appears on the LCD then press Enter Use or to select On Polling On Ent...

Page 94: ...fer rule You can make up to 10 transfer rules 1 Press Menu 3 6 2 then Enter Select Fax Forward 01 No Number Stored 2 If you set up a transfer rule at your first time skip to step 4 If you have already...

Page 95: ...f Enter Automatic printing determines whether the machine will print a document automati cally upon receiving it On A copy of every document received and transferred is printed at your machine Off Rec...

Page 96: ...ect the paper source for the separator page using the cursor key 5 Press Enter Print on S Page Off Enter Determine if the separator page will be printed blank or not If you wish that the separator pag...

Page 97: ...an empty F code box 6 7 Storing a document in a bulletin box for polling 6 8 Printing a document stored in a bulletin box 6 9 Erasing a document stored in a bulletin box 6 9 Printing a document receiv...

Page 98: ...ou can assign an identifier name for the F code box A name can be up to 16 characters in length Sub address This is the ITU T subaddress need to perform the F code fax transac tion A subaddress and pa...

Page 99: ...ed up to 16 characters Regarding how to enter characters see Entering character on page 2 2 To change a name press or to move the cursor press Cancel to erase a name Then re enter a correct name 5 Pre...

Page 100: ...protection is off Document are received in the bulletin box and you can set the two additional settings Auto print and Over write Doc below Press or to select on or off then press Enter Go on to the...

Page 101: ...e asks the fax number where to relay the received documents Enter Relay Number _ 14 Press the one touch key or press the Speed Dial Tel Index followed by the three digit identifier to enter the fax nu...

Page 102: ...0 If you choose this you will have to delete documents manually 21 Press Enter 22 The machine asks for your F code box s four digit security I D code 01 Set F Code Box Enter I D Code 0000 This code pr...

Page 103: ...f this happens print all documents in that box before erasing it To erase an empty F code box 1 Press Menu 3 4 2 then Enter Select F Code Box 01 Bulletin box 1 2 Press or to select the F code box you...

Page 104: ...ox you can skip to step 6 5 Use the numeric keys to enter the four digit I D code 6 Press Enter Overwrite Doc Off Enter On The document currently stored in the box will be replaced with a new scanned...

Page 105: ...he chosen document then returns to the standby mode Erasing a document stored in a bulletin box 1 Switch to the Fax mode by pressing COPY4FAX4SCAN 2 Press Menu 4 2 2 then Enter Select F Code Box 01 Bu...

Page 106: ...your machine automatically erases it To print a received documents 1 Switch to the Fax mode by pressing COPY4FAX4SCAN 2 Press Menu 4 3 2 then Enter Select F Code Box 01 Security box 3 Press or to sele...

Page 107: ...enter the ITU T password Then press Enter If you do not need to enter ITU T password press Enter without entering any num ber Enter Fax Number _ 6 Enter the fax number You may use a one touch key spe...

Page 108: ...4 Use the numeric keys to enter the ITU T password Then press Enter If you do not need to enter the ITU T password press Enter without entering any number Enter Fax Number _ 5 Enter the fax number Yo...

Page 109: ...tandby mode 7 2 Memory overflow message 7 2 Making copies 7 3 Making copies 7 3 Basic copy settings 7 4 Selecting the document type 7 4 Scanning the contrast 7 4 Zoom ratio 7 4 Number of copies 7 5 So...

Page 110: ...ange the settings refer to Basic copy settings on page 7 4 Memory overflow message If you have stored too much information in your machine s memory a Memory Over flow message will appear on the LCD Me...

Page 111: ...o Ltr 100 2 Place your document face up on the ADF and adjust the document guides to the docu ment size 3 As needed set the copy settings including the document type and scanning contrast number of co...

Page 112: ...nt pages you are copying To change the contrast setting 1 Press Contrast 2 Press to lighten press to darken or press Contrast repeatedly to select the contrast To avoid confusing the Light and Dark se...

Page 113: ...lecting paper size As default your machine selects the paper size automatically The machine will show Auto for paper size when you set the paper both in the paper cassette and bypass tray or the optio...

Page 114: ...of display Refer to the pages indicated for detailed information NOTE You can assign a function that you use frequently as a soft key See page 8 2 Advanced function Descriptions Reference page Sort C...

Page 115: ...on 1 Make sure the machine is in the Copy mode 2 Place your document on the ADF face up 3 Press Advanced Functions repeatedly until Combine appears then press Enter 4 Turn on Combine using the cursor...

Page 116: ...sure the machine is in the Copy mode 2 Place your document in ADF face up 3 Press Doc Resolution Resolution 300dpi Photo Text u 4 Press or Doc Resolution to select 600dpi Resolution 600dpi Photo Text...

Page 117: ...s you can program into a macro key 8 4 Creating or modifying a Macro 8 5 Erasing a Macro key 8 6 Macro key speed 8 6 Fax dialing using a Macro key 8 7 Copying using Macro key 8 7 Printing lists using...

Page 118: ...es on off setting for print the transmit confir mation report on 11 5 Monitor Use this to obtain a dial tone for on hook dialing on Pause Dial Opt Use this to enter a dialing character 3 2 Delayed Use...

Page 119: ...ft key 2 Monitor Soft key 3 Pause Dial Opt NOTE When Report Fax Copy Memory Tx Cover Page or Select TTI are selected the function is only valid for the following transmission Once that trans mission i...

Page 120: ...rocedures Printouts List printing Menu 5 1 01 to 19 Document stored for polling Menu 4 3 1 F code document stored in bulletin box Menu 4 3 2 Document stored in a batch box Menu 4 3 3 Security receive...

Page 121: ...tly as you would if performing a normal operation The machine beeps during programming to confirm macro programming mode You can program up to 60 steps When you exceed 60 steps the machine asks if you...

Page 122: ...to erase 4 Press Enter The following two displays will appear M1 Erase Macro Yes Enter M1 Erase Macro No Cancel 5 Press Enter to erase the macro If you want to quit without erasing press Cancel 6 To...

Page 123: ...ately after you press it the LCD shows the number 1 800 243 5556 Ltr Mem 99 Copying using Macro key To copy using a Macro key 1 Set the document 2 Press the Macro key in which you have stored the copy...

Page 124: ...otal Scan Shows the total number of scanned pages Copy Shows the total number of copy scans Fax Shows the total number of fax scans PC Scan Shows the total number of PC scans 1 Press Menu 2 1 1 1 Ente...

Page 125: ...ring a department code 9 8 Erasing a department code 9 9 Turning the department code setting on and off 9 9 Fax charge setting 9 10 Copy charge setting 9 10 Sending a fax using a department code 9 11...

Page 126: ...in order to use the security features listed below Security reception PIN mask Department code protection To set the passcode 1 Press Menu 2 1 0 2 then Enter Protect Passcode Old Passcode 2 If you are...

Page 127: ...ing Security Rx Enter Time 15 42 6 Use the numeric keys to enter the time use a 24 hour format for the machine enter the security reception mode in every day To change a digit press to move to the lef...

Page 128: ...eturn your machine to normal reception until the security reception beginning time 1 Press Menu 4 3 4 then Enter If you are using the soft key press the soft key In which way the machine shows Securit...

Page 129: ...nit s PIN access code within that number See Autodial ing while using the PIN mask below for further details If you select either Mode 1 or Mode 2 and will be using batch transmission you must store t...

Page 130: ...ally would using the autodialer The machine now asks for the PIN Enter PIN Number _ 2 Use the numeric keys to enter the PIN and press Start Your machine will dial the number Dialing from the numeric k...

Page 131: ...tion in an autodialer number review the Mode 1 instructions under Autodialing while using the PIN mask page 9 5 Before sending a batch transmission for the first time you must store the PIN within its...

Page 132: ...the department code settings NOTE This feature will work only if you have activated the passcode protection see page 9 2 1 Press Menu 3 3 1 then Enter Set Dept Protect Enter Passcode 2 Use the numeric...

Page 133: ...ected the machine beeps briefly and then returns to the standby mode You will have to turn off the protection first 2 Press or to select the code you want to erase 3 Press Enter The following two disp...

Page 134: ...can manage the print charge for each fax reception To enter the charge per page 1 Press Menu 2 2 1 5 then Enter Fax Charge 00 00 99 99 00 00 2 Use the numeric keys to enter the charge per page 3 Pres...

Page 135: ...key entering a speed dial num ber or manually dialing it 4 Press Start If you pressed a one touch key no need to press Start Enter Dept Code _ 6 Use the numeric keys to enter the appropriate departmen...

Page 136: ...y charge Counts the copy charge up to 99 99 If the copy exceeds the maximum charge it will not count further Total charge for copy and fax receptions The sum of the copy charge and print charge for fa...

Page 137: ...es in other words to activate copy protection 1 Press Menu 2 3 4 then Enter Copy Protect Enter Passcode 2 Press or to select on or off Copy Protect Off Enter 3 Press Enter to save the setting If the c...

Page 138: ...9 14 Security features...

Page 139: ...10 2 Accessing the machine setting 10 2 Fax settings 10 5 Accessing the fax settings 10 5 Copy settings 10 7 Accessing the copy setting 10 7 Scanner settings 10 9 Accessing the scanner setting 10 9 Ch...

Page 140: ...u instant function access from the control panel See page 8 2 04 Silent Mode Mute or select the volume of the ringer the alarm and the key tones ON After you turn the silent mode ON you can set the fo...

Page 141: ...Set the usage rules for the paper cassettes and bypass tray Cassette1 You can choose one of the following for cassette 1 Fax Copy It is used for fax printing list printing and copying Not Used Cassett...

Page 142: ...mode ON you can set the scanner lamp sleep start time and sleep reset time Start time Enter the sleep start time using 24 hour format e g 10 00 p m as 22 00 The machine automatically turns off the sca...

Page 143: ...s mm Gray Scan at 8 dots mm 7 7 lines mm Contrast You can choose one of the following Normal Dark Darkest Light or Lightest S Fine Resol You can choose one of the following 400dpi 600dpi 02 Print Para...

Page 144: ...ject fax receptions from unauthorized incoming numbers Default setting is Off See page 5 9 11 Security Rx Keep all received fax messages in memory and print them later Default setting is Off See page...

Page 145: ...ondition automatically in a certain period of time You can change this time from 1 to 10 minutes 03 min 3 Copy Auto The machine automatically selects the recording paper size according to the document...

Page 146: ...dpi The machine makes a high resolution copy 600 dpi 600 lpi but it also requires more memory than the normal copy resolution 300dpi The machine makes copies with normal resolution 600 dpi 300 lpi 8 C...

Page 147: ...set to return to the standby mode The underlined settings are factory defaults 1 Scan Parameters Doc Type You can choose one of the following Text Photo Text Photo Resolution You can choose one of the...

Page 148: ...10 10 User settings...

Page 149: ...journal 11 4 Printing an activity journal manually 11 4 Setting the printing order of the activity journal 11 5 Transmission Confirmation Report 11 5 Setting the transmission confirmation report 11 5...

Page 150: ...The number or name of the destination The start time dd hh mm format A note telling if the command is a polling or F Code operation To print this list press Menu 5 1 0 6 Enter 4 8 One Touch List List...

Page 151: ...st Lists the documents file numbers To print this list press Menu 5 1 1 6 Enter 4 13 to 4 15 Fax Forward List List the each transfer rule s identifier number remote fax s number where you want documen...

Page 152: ...was via the high speed V 34 modem Any special operations For example a fax call made using an external tele phone will appear as Manual Setting the activity journal Your fax machine will print the ac...

Page 153: ...t Setting the transmission confirmation report Your machine can print a transmit confirmation report TCR after sending a fax to any Group 3 fax machine The TCR lists the following information for each...

Page 154: ...ddition Com mand erased Erased Poll Documents and F Code box document erased may be printed 1 No The number of the communication 2 Name Registered in the following order 1 TTI number registered for th...

Page 155: ...2 4 Replacing the drum cartridge 12 6 Troubleshooting 12 8 Document jams 12 8 Paper jams 12 10 LCD error messages 12 13 Check Message printouts 12 16 Error code 12 17 Machine errors 12 19 Faxing error...

Page 156: ...components inside Never try to clean sealed areas inside your machine They are sealed for both your safety and the safety of your machine For cleaning the machine s exterior use a mild cleaning solut...

Page 157: ...llowing message appears on the LCD or if there are any poor print quality on your print the charge wire of the drum cartridge requires cleaning Open Front Cover Follow Instruction A NOTE Your machine...

Page 158: ...your machine shows Toner Empty on the LCD and it cannot print any page until the toner cartridge is replaced to the new one To replace the toner cartridge 1 Open the front cover 2 Turn the toner cart...

Page 159: ...the toner cartridge with both hands gently shake it to distribute the toner evenly inside the cartridge NOTE Do not touch the roller of the toner cartridge 5 Slide the toner cartridge into the machin...

Page 160: ...e shows Replace Drum it cannot print until the drum cartridge is replaced To replace the drum cartridge 1 Open the side cover and front cover 2 Turn the toner cartridge locking lever to the left unloc...

Page 161: ...solving 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A M aintenance P roblem solving 5 Reinstall the toner cartridge and turn the cartridge locking lever to the right until it locks into place completely 6 Close...

Page 162: ...Jam ContStor Enter Cancl 1 If you want to continue the operation press Enter and proceed to step 2 To abort the operation press Cancel NOTE If the machine is left idle for 3 minutes the machine will...

Page 163: ...aintenance P roblem solving Jammed in the document feeder 1 Open the ADF cover 2 Gently remove the document from the ADF If you cannot remove it turn the release knob to remove the jammed document 3...

Page 164: ...the paper jam CAUTION When you open the side cover to remove the paper DO NOT touch the fuser roller The fuser unit is very hot IMPORTANT Do not touch the drum cartridge surface Scratches or smudges w...

Page 165: ...d in the fuser area Jammed in the paper exit area If the jammed paper was partially fed and you cannot seize it easily 3 Open the paper cassette After you pull it out completely lift the front part of...

Page 166: ...then insert it completely Removing jammed paper from the bypass tray If the paper does not properly fed into the machine through the bypass tray the follow ing message will be displayed Remove Bypass...

Page 167: ...properly Close XXX Cassette The paper cassette indicated on the LCD is open or has not been closed securely Close it properly Communication Error A communication error disrupted the reception or tran...

Page 168: ...to return the standby screen No Command Stored You pressed Job Confirm Fax Cancel to review upcoming commands but your machine had no stored or You pressed a macro key which is not programmed with any...

Page 169: ...g to enter requires the use of the printer which is currently in use Wait for the machine to finish printing Protect Doc Stored A received document was in your machine s memory when you tried to turn...

Page 170: ...ty of things Here is a brief summary Error message Possible meanings Check condition of remote fax Remote machine malfunctioned No Handshake signals from remote fax Wrong phone number reached Repeat t...

Page 171: ...had a document feeder problem during transmission R 3 4 Poor phone line conditions may have prevented your fax machine from prop erly printing some or all of the pages it received R 4 1 The machine re...

Page 172: ...n poor line conditions developed Try the call again T 4 4 Poor line conditions prevented transmission Try the call again T 5 1 ECM transmission failed perhaps due to line noise Conditions can change T...

Page 173: ...to the fax mode by pressing COPY4FAX4SCAN Cannot stop transmission Your machine cannot cancel a transmission by pressing Stop To cancel a trans mission press Job Confirm Fax Cancel and select a job yo...

Page 174: ...l the machine finishes the job Print quality is poor See Print quality problems on page 12 21 The printing option does not effect for the printouts Some software applications will overwrite the option...

Page 175: ...e the toner cartridge The paper is damp Replace the paper Printouts are too dark ABCDE ABCDE ABCDE ABCDE ABCDE Contrast selected was too dark Select a lighter contrast setting Printouts have a blurred...

Page 176: ...ing sure it fully extends Then return the rod to its original position See page 12 3 The toner cartridge or drum cartridge may be defective Remove the cartridges and check them for damage If the probl...

Page 177: ...gistics National Diagnostics Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you contact the Im...

Page 178: ...12 24 Maintenance Problem solving...

Page 179: ...AI Specifications AI 2 General AI 2 Fax AI 3 Copy AI 3 Printer AI 3 Scanner AI 4 Consumable items AI 4 Index AI 5 Chapter Appendix Index...

Page 180: ...ines Image memory capacity 8 MB 650 pages approx plus optional 32MB additional 2 720 pages approx Using the ITU T test document 1 with normal resolution Image memory backup time 8 MB 72 hours 40 MB 24...

Page 181: ...and phone line conditions Scanning width 8 2 in 208 mm Grayscale 256 levels Scanning resolution Normal 8 dots mm 3 85 lines mm Fine 8 dots mm 7 7 lines mm Super fine 16 dots mm 15 4 lines mm In the c...

Page 182: ...le 256 level Scan boxes 20 boxes Operating system Windows 98 Me 2000 XP English version Consumable items Drum cartridge life Approx 20 000 pages Toner cartridge life Approx 16 000 pages Starter toner...

Page 183: ...rum cartridge replace 12 6 E ECM Mode 10 6 Energy save mode 1 17 10 3 Error code 12 17 Error messages 12 13 external phone 1 8 F F code box 6 2 Fax Copy 4 18 Fax charge setting 9 10 Fax reception mode...

Page 184: ...rameters 10 5 Protection passcode 10 2 Q Quick memory transmission 4 3 10 6 R Real time transmission 4 3 4 5 Receive time stamp 10 6 Redialing 4 6 Redial setting 10 5 Report 11 5 Resetting the counter...

Page 185: ...DA7 90590 60...

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